Strategies for Winning Contracts From a Contracting Officer Perspective Barbara English President, English Solutions, Inc. www.BEnglishSolutions.com 904.755.2554 Barbara@BEnglishSolutions.com Objectives Learn 7 Best Strategies for Winning Contracts Understand How Best Practices Can Improve Your Business Get It All - Once and For All Strategy #1- Ensure SBA Is On Your A-Team Procurement Center Representative (PCR) • Coordinates with Federal buying agencies • Reviews any proposed acquisition NOT set aside for small businesses • Has authority to appeal acquisitions to Contracting Officers Where To Locate PCR’s (sba.gov) AREA III: Includes the states of Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina and Tennessee AREA DIRECTOR MITCHELL MORAND Office of Government Contracting U.S. Small Business Administration 233 Peachtree St., NE, Suite 1900 Atlanta, GA 30303 Tel: (404) 331-7587 x202 Fax: (404) 331-2956 Email: mitchell.morand@sba.gov STEWART KALLAM, INDUSTRIAL SPECIALIST (FORESTRY) & COC SPECIALIST Atlanta Natural Resources Sales Assistance Office U.S. Small Business Administration 233 Peachtree St., NE, Suite 1900 Atlanta, GA 30303 Tel: (404) 331-7587 x206Fax: (404) 331-2956Email: Stewart.Kallam@sba.gov ACTIVITIES COVERED Forest Service Region 8 (AL, AR, FL, GA, KY, LA, MS, NC, OK, PR, SC, TN, TX, VA, VI) and 33 market areas ALABAMA, MISSISSIPPI, TENNESSEE GARY W. HEARD (ENGINEER/PCR) U.S. Small Business Administration Bldg. 5303, Room 3135 Redstone Arsenal, AL 35898-5150 Tel: (256) 842-6240 Fax: (256) 842-0091 e-mail: gary.heard@sba.gov ACTIVITIES COVERED 42nd Contracting Squadron-Maxwell AFB, AL Defense Logistics Agency-Redstone Arsenal, AL Program Executive Office Enterprise Information Systems (PEO-EIS)-MAFB-Gunter Annex, AL U.S. Army Aviation & Missile Command–Redstone Arsenal, AL U.S. Army Engineering & Support Center-Huntsville, AL 81st Contracting Squadron-Keesler AFB, MS VACANT (TPCR) NASA, Marshall Space Flight Center Mail Drop PS01, Attn: SBA, PCR Bldg. 4202, Room 219 B Marshall Space Flight Center, AL 35812 ACTIVITIES COVERED Anniston Army Depot–Anniston, AL Fort Rucker–Daleville, AL Missile Defense Agency - Huntsville, AL NASA, Marshall Space Flight Ctr.–Huntsville, AL U.S. Army Space & Missile Defense Command–Huntsville, AL NASA Shared Center (NSSC) - MS NASA, Stennis Space Center - MS U.S. Army Corps of Engineers- Memphis, TN Naval Facilities Engineering Command PWD Mid-South-Millington, TN ALABAMA, FLORIDA, GEORGIA ARLEEN L. STARKS, (PCR & COC SPECIALIST) SBA, Office of Government Contracting NAVFAC Bldg. 902, 2nd Floor Box 30 Naval Air Station Jacksonville, FL 32212 Tel: (904) 542-6220 Fax: (202) 481-2755 Email: arleen.starks@sba.gov ACTIVITIES COVERED U.S. Army Corps of Engineers- Mobile, AL U.S. Army Corps of Engineers - Jacksonville, FL NAVSUP Fleet Logistics Center Jacksonville - Jacksonville, FL Navy Facilities Engineering Command Southeast - Jacksonville, FL Air Armament Center - Eglin AFB, FL Naval Surface Warfare Center - Panama City, FL Air Education & Training Command-Tyndall AFB, FL Navy Field Engineering & Acquisition Division(NAVFAC ROICC) - Pensacola, FL Navy Field Engineering & Acquisition Division (NAVFAC-SE PWD) – Pensacola, FL HQ AFSOC - Hurlburt Field, FL 1st Special Operations Contracting Squadron Hurlburt,FL Naval Hospital - Jacksonville, FL Naval Hospital -Pensacola, FL U.S. Property and Fiscal Office for Florida (USPFO-FL) – St. Augustine, FL SWFLANT - Kings Bay, GA FLORIDA VACANT (SUPVY PCR) SBA Representative Naval Air Warfare Center Training Systems Division 12350 Research Blvd. Orlando, FL 32826-3224 ACTIVITIES COVERED Naval Air Warfare Ctr Training Sys Div - Orlando, FL Program Executive Office for Simulation, Training & Instruction (PEO-STRI)- Orlando, FL THOMAS VAN HORN (PCR, CMR, SIZE & COC SPECIALIST) SBA Representative Naval Air Warfare Center Training Systems Division 12350 Research Blvd. Orlando, FL 32826-3224 Tel: (407) 380-8210 Fax: (407) 380-8232 Email: Thomas.VanHorn@sba.gov ACTIVITIES COVERED 6th Contracting Squadron – MacDill AFB 45th Contracting Squadron – Patrick AFB, FL NASA Kennedy Space Center, FL U.S. Special Operations Command – MacDill AFB-Tampa, FL SCOTT NIRK (PCR & SIZE SPECIALIST) SBA, Office of Government Contracting South Florida District Office 100 S. Biscayne Blvd. 7th Floor Miami, FL 33131 Tele: (305) 536-5521, ext. 158 Fax: (305) 536-5058 Email: sanirk@sba.gov ACTIVITIES COVERED U.S. Department of Veterans Affairs - Bay Pines, FL U.S. Department of Veterans Affairs - Miami, FL U.S. Department of State - Fort Lauderdale, FL ACC 410th CSB - Miami, FL Department Homeland Security, U.S. Coast Guard - Miami, FL Joint Interagency Task Force South – Key West, FL 482nd Fighter Wing/Contracting Flight Homestead ARB, FL GEORGIA JOYCE THURMOND (PCR & COC SPECIALIST) Small Business Administration Government Contracting 233 Peachtree Street NE, Suite 1900 Atlanta, GA 30303 Tel: (404) 331-7587 x205 Fax: (404) 331-2956 Email: joyce.thurmond@sba.gov ACTIVITIES COVERED Dobbins AFRC, Marietta, GA GSA, Region IV, Atlanta, GA HHS, Center for Disease Control, Atlanta, GA VAMC, Decatur, GA Department of Interior, GA VACANT (CMR) 233 Peachtree St., NE, Suite 1900 Atlanta, GA 30303 DINA D. INHULSEN (PCR & SIZE SPECIALIST) Small Business Administration 50 Richard Ray Blvd, Building 205 Robins AFB, GA 31098 Tel: (478) 926-5874 Fax: (478) 926-3832 email: Dina.Inhulsen@sba.gov ACTIVITIES COVERED Moody AFB- Valdosta, GA Fort Benning - Columbus, GA Fort Gordon - Augusta, GA Warner Robin ALC - Robins AFB, GA Marine Corps Logistics Command - Albany, GA Air Force Reserve Command – Robins AFB, GA Defense Logistics Agency Warner Robins – Robins AFB, GA KENTUCKY & TENNESSEE GINA HOLMAN (PCR, CMR & SIZE SPECIALIST) SBA, Kentucky District Office 600 Dr. Martin Luther King Jr. Place Room 188 Louisville, KY 40202 Tele: (502) 582-5971, ext. 240 Fax: (502) 582-6507Email: Gina.Holman@sba.gov ACTIVITIES COVERED Fort Campbell- Fort Campbell, KY Fort Knox-Fort Knox, KY U.S. Army Corps of Engineers-Louisville, KY U.S. Army Corps of Engineers-Nashville, TN Department of Energy-Oak Ridge, TN MISSISSIPPI IVETTE MESA BASCUMBE (PCR, SIZE SPECIALIST & COC SPECIALIST) U.S. Small Business Administration Government Contracting 233 Peachtree Street NE, Suite 1900 Atlanta, GA 30303 Tele: (404) 331-7587 x209Fax: (202) 481-2273Email: ivette.bascumbe.mesa@sba.gov ACTIVITIES COVERED U.S. Army Corps of Engineers, Vicksburg, MS U.S. Army Corps of Engineers, ERDC, Vicksburg, MS NORTH CAROLINA JEFFREY HALE (PCR, CMR, SIZE & COC SPECIALIST) U.S. Small Business Administration c/o National Institute of Environmental Health Sciences - Contracting Officer 530 Davis Drive, Room #1044 Durham, NC 27709 Tel: (919) 541-7895 Fax: (202) 481-0623 Email: jeffrey.d.hale@sba.gov ACTIVITIES COVERED Army Corps of Engineers–Wilmington, NC DHHS, Nat. Institute of Environmental Health Sciences-RTP, NC Ft. Bragg–Fayetteville, NC U.S. Army Research Office-Research Triangle Park, NC Seymour Johnson AFB–Goldsboro, NC Environmental Protection Agency-RTP, NC MCB Camp Lejeune-Jacksonville, NC MCB Air Station – Cherry Point, NC NAVFAC – Jacksonville, NC SOUTH CAROLINA KENNETH A. SILVIA, (PCR, CMR & SIZE SPECIALIST) Special Assistant to Area 3 Director U.S. Army Corps of Engineers 100 West Oglethorpe Avenue Savannah, GA 31402-0889 Tel: (912) 652-5723 Fax: (202) 481-2932 Email: kenneth.silvia@sba.gov ACTIVITIES COVERED Army Corps of Engineers–Charleston, SC Army Corps of Engineers–Savannah, GA Joint Base Charleston –Charleston, SC Fort Jackson–Columbia, SC Fort Stewart–Hinesville, GA Space and Naval Warfare Systems Center-Charleston, SC Department of Energy, Savannah River Site- Aiken, SC South Carolina National Guard-Columbia, SC Army National Guard Command-Ft. Jackson, SC Marine Air Station, Beaufort, SC Regional Contracting Office, Marine Corps Recruit Depot/Eastern Recruiting Region, Parris Island, SC 20th Contracting Squadron, Shaw Air Force Base, SC Strategy #2 – Find A Mentor Find the 10 Ten Vendors in Your NAICS Code • Go to the Federal Procurement Data System (fpds.gov) • Use the EZ Search box to type in NAICS Code • A list of the Top 10 Vendor Full Name will display in bottom left Strategy #3 - Get Certified Use Small Business Programs to Narrow the Playing Field • 8(a) Small Disadvantaged Business* • Economic Disadv. Women-Owned Small Business • Women-Owned Small Business • Service Disabled Veteran-Owned Small Business • HubZone What’s the Best 8(a) Path for You? Strategy #4 - Do Extensive Market Research via FPDSng.com • Gives You a Systematic Approach to Entering the Federal Marketplace • Uses Your Business Development Time More Efficiently and Effectively • Increases Your Success Rate EZ Search Results ADHOC Reports Save queries Sum Format Export Print Drill down Highlight Chart Filters- Data values Get Help When Needed! Strategy #5 - Know the Best Venues for Winning Contracts • NCMA World Congress July 27–30, 2014 Gaylord Convention Center Washington, DC • NCMA Organizations Across the Country (www.ncmahq.org) Click on Membership Tab, then Chapter Tab • National 8a Association (www.national8aassociation.org) Strategy #6 - Price Your Proposals to Cover All Costs • FAR Part 31 list allowable costs • Know what your overhead costs are • Aspire to the best practice model BEST PRACTICE EXAMPLE Advanced Sentler LLC Washington, DC 20001 PROPOSAL COVER SHEET 1. 2. Solicitation/Contract/Modification No.: ARFAP-09-R-98902 Advanced Sentler LLC 1 East Road Washington, DC 20001 3. Point of Contact Jane Doe Contracts Manager (202) 555-1212 4. Contract Administration Office DCMA-Baltimore 200 Townsontown Blvd., West Towson, MD 21204-5299 (301) 339-4800 5. Type of Contract Action: 6. Total Price Proposed Cost + $938,241 Audit Office District Branch Office 8181 Professional Place Landover, MD 20785-2218 (301) 436-2090 New Contract Firm Fixed Price Profit/ Total Fee = Price $93,824 $1,032,065 7. Government Property We will not require the use of any government furnished property in the performance of this work. Advanced Sentler LLC Washington DC Proposal Submitted in Response to RFP ARFAP-09-R-98902 Element of Cost Amount Engineering Labor $452,151 Manufacturing Labor 26,412 Direct Labor Overhead @ 56.7 271,345 Material 113,175 Material handling Overhead @ 5.0 5,659 Subtotal $868,742 G&A @ 8.0% 69,499 Estimated Cost 938,241 Profit @ 10% 93,824 Total Price $1,032,065 Reference Schedule 1 Schedule 1 Schedule 2 Schedule 3 Schedule 4 Schedule 5 SCHEDULE 1 Labor Category Program Manager Senior Engineer Junior Engineer Engineering Aide Technical Writer Metallurgist Draftsman Total Direct Labor - Engineering Labor Category Fabrication Assembly Total Direct Labor - Manufacturing Total Direct Labor Direct Labor Overhead @ 56.7% 2010 Engineering Labor Cost Rate/Hr. Hours Total $33.93 683 $23,174 26.39 1,200 31,668 22.12 1,800 39,816 14.50 1,800 26,100 16.00 0 0 18.85 1,900 35,815 18.95 2,200 41,690 9,583 $198,263 2011 Engineering Labor Cost Rate/Hr. Hours Total $35.63 760 $27,079 27.71 900 24,939 23.23 1,500 34,845 15.23 550 8,377 16.80 0 0 19.79 1,200 23,748 19.90 1,500 29,850 6,410 $148,838 2012 Engineering Labor Cost Rate/Hr. Hours Total $37.41 507 $18,967 29.10 700 20,370 24.39 900 21,951 15.99 50 800 17.64 900 15,876 20.78 700 14,546 20.90 600 12,540 4,357 $105,050 Total Engineering Labor Cost Hours Total 1,950 $69,220 2,800 76,977 4,200 96,612 2,400 35,277 900 15,876 3,800 74,109 4,300 84,080 20,350 $452,151 2010 Manufacturing Labor Cost Rate/Hr. Hours Total $10.85 400 $4,340 9.25 0 0 400 $4,340 2011 Manufacturing Labor Cost Rate/Hr. Hours Total $11.39 600 $6,834 9.71 200 1,942 800 $8,776 2012 Manufacturing Labor Cost Rate/Hr. Hours Total $11.96 600 $7,176 10.20 600 6,120 1,200 $13,296 Total Manufacturing Labor Cost Hours Total 1,600 $18,350 800 8,062 2,400 $26,412 $202,603 $157,614 $118,346 $478,563 $114,876 $89,367 $67,102 $271,345 All hours proposed are based on historical costs, reference account 23 The supporting data showing the historical hours and the development of the proposed hours are in file “5FGC” and is available immediately upon request. The direct labor rates are based on actual average rates as of October 31, 2009 and escalated 5 percent each year. The Supporting data and rate calculations are located in file “5FGC” ” SCHEDULE 2 Budget for Fiscal Year 2010 Labor Overhead Actual Overhead Expenses for Fiscal Years 2007 through 2009 (Note 1) Account Number Overhead Expenses (Note 2) Indirect Payroll Payroll Taxes Vacation Holiday Sick Leave Pensions Employee Morale Entertainment Office Equipment Depreciation Subscriptions Travel Miscellaneous Stationery Reproduction Maintenance Rent Telephone Insurance Total Pool Budget 2010 $260,000 228,000 120,000 110,000 50,000 171,000 5,000 50,000 7,000 5,000 1,500 22,000 2,000 6,000 17,000 5,000 202,000 11,000 102,000 1,374,500 Actual Expenses (Note 3) 2009 2008 2007 Explanatory Notes Notes 1. Provide account numbers in this column. 2. The projected overhead expenses are based on the company’s operating budget for 2010. The operating budget supporting data is located in file “DAAH, Overhead Operating Budget” and is immediately available upon request. 3. Provide the prior three years’ actual overhead expense and allocation base in the same format as the budget for 2010. For the year 2009, actuals to date are immediately available upon request. 4. Includes Bid and Proposal Labor of $5,000. 5. The same rate is estimated for fiscal years 2011 and 2012. We anticipate minimal inflation and a stable business base. The data and analysis supporting this assertion is located in file “DAAH Overhead Forecast” and is immediately available upon request. Less Unallowable Costs Entertainment Net Allowable Expenses 50,000 $1,324,500 Allocation Base Direct Labor $2,336,000 4 56.7% 5 Labor Overhead Rate SCHEDULE 3 Shock Absorber Bill of Material Support Sheet Metal Casings Plastics Springs Bolts Total Material Material Overhead @ 5.0% Quantity Unit (Note 1) Measure Unit Price Total Notes 1,600 Sq. Yd. $25.00 $40,000 2 750 Pcs. 8.50 6,375 3 7,500 Pcs. 5.75 43,125 2 1,700 Pcs. 4.00 6,800 3 7,500 Pcs. 2.25 16,875 3 $113,175 $5,659 4 Explanatory Notes 1. The proposed quantities are from the engineering drawings for the shock absorber. This drawing is located in file "DAAH” 2. These prices are supported by multiple vendor quotes. The proposed prices are those provided by the low bidder who was the ACPL Corporation in their quotation dated October 21, 2009. The quotations are included in file "DAAH” Vendor Quotations" that are available immediately upon request. 3. These prices are supported by the Halloween edition of the Springs R Us Catalog. This catalog is available for audit in the pricing office. 4. See Schedule 4. SCHEDULE 4 Budget for Fiscal Year 2010 Material Handling Overhead Actual Material Handling Overhead Expenses for Fiscal Years 2007 through 2009 (Note 1) Account Number Material Handling Expenses (Note 2) Purchasing Department Receiving Department Total Pool Less Unallowable Costs Net Allowable Expenses Budget 2010 $10,000 2,500 12,500 Actual Expenses (Note 3) 2009 2008 2007 Notes 0 $12,500 Allocation Base Materials Material Handling Overhead Rate $250,000 5.0% 4 Explanatory Notes 1. Provide account numbers in this column. 2. The projected material handling overhead expenses are based on the company's operating budget for 2010. The operating budget supporting data is located in file "DAAH” Material Handling Overhead Operating Budget" and is immediately available upon request. 3. Provide the prior three years’ actual material handling overhead expenses and allocation base in the same format as thebudget for 2010. For the year 2009, actuals are provided to date are immediately available upon request. 4. The same rate is estimated for fiscal years 2011 and 2012. We anticipate minimal inflation and a stable business base. The Data and analysis supporting this assertion is located in file "DAAH” Material Handling Overhead Forecast" and is available immediately upon request. SCHEDULE 5 Budget for Fiscal Year 2010 G&A Actual G&A Expenses for Fiscal Years 2007 through 2009 (Note 1) Account Number G&A Expenses (Note 2) Payroll Taxes Officer's Salaries Indirect Salaries Interest Vacation Holiday Sick Leave Contributions Pensions Office Equipment Depreciation Travel Miscellaneous Legal Fees Accounting Fees Computer Rent Advertising Telephone Insurance Total Pool Bid & Proposal Total G&A and B&P Budget 2010 $16,000 165,000 21,000 14,000 11,000 9,000 5,000 8,000 12,000 1,000 2,500 10,000 2,000 7,000 7,000 17,500 15,000 8,500 3,000 7,000 341,500 8,500 Less Unallowables $0 Net Allowable Expenses $16,000 165,000 21,000 14,000 Actual Expenses (Note 3) 2009 2008 2007 Notes 0 11,000 9,000 5,000 8,000 0 12,000 1,000 2,500 10,000 2,000 7,000 7,000 17,500 15,000 8,500 0 0 30,500 $350,000 $30,500 Allocation Base Labor Labor Overhead Other Direct Costs Materials Material Overhead Total Cost Input Base G&A Rate 3,000 7,000 311,000 8,500 4 $319,500 $2,331,000 1,371,665 29,000 250,000 12,500 $3,994,165 8.0% 5 6 SCHEDULE 5 Budget for Fiscal Year 2010 G&A Actual G&A Expenses for Fiscal Years 2007 through 2009 (Note 1) Account Number G&A Expenses (Note 2) Payroll Taxes Officer's Salaries Indirect Salaries Interest Vacation Holiday Sick Leave Contributions Pensions Office Equipment Depreciation Travel Miscellaneous Legal Fees Accounting Fees Computer Rent Advertising Telephone Insurance Total Pool Bid & Proposal Total G&A and B&P Budget 2010 $16,000 165,000 21,000 14,000 11,000 9,000 5,000 8,000 12,000 1,000 2,500 10,000 2,000 7,000 7,000 17,500 15,000 8,500 3,000 7,000 341,500 8,500 Less Unallowables $0 Net Allowable Expenses $16,000 165,000 21,000 14,000 Actual Expenses (Note 3) 2009 2008 2007 Notes 0 11,000 9,000 5,000 8,000 0 12,000 1,000 2,500 10,000 2,000 7,000 7,000 17,500 15,000 8,500 0 0 30,500 $350,000 $30,500 Allocation Base Labor Labor Overhead Other Direct Costs Materials Material Overhead Total Cost Input Base G&A Rate 3,000 7,000 311,000 8,500 4 $319,500 $2,331,000 1,371,665 29,000 250,000 12,500 $3,994,165 8.0% 5 6 STRATEGY #7 - Understand Final Award Decision Process Questions English Solutions, Inc. www.benglishsolutions.com 904-891-9626 barbara@benglishsolutions.com