Principles of
Communication
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Principles of Communication
■ Communication is a process
■ Communication is a system
■ Communication is both interactional and
transactional
■ Communication can be intentional and
unintentional
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Communication is a process
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Communication is a process
■ Because it involves a series of actions which are
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ongoing and is constantly changing.
The relationship of all the components at a certain time
in a process of communication cannot be duplicated.
Communication is ever-changing and capable of making
changes.
Communication takes place within a flow.
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Communication is a system
■ A system is a combination of parts interdependently
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■
acting to form a whole.
If one part is not functioning properly, the other parts are
affected.
Therefore in a communication, if one component is not
functioning properly, the whole process is affected.
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Communication is both Interactional and
Transactional
■ The interactional and transactional nature of
communication should be considered together.
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Communication is interactional
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Communication is transactional
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Communication can be Intentional and
Unintentional
■ When one communicate with another, s/he intends a
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certain specific message, with specific purpose and
specific meanings.
Communication occurs regardless whether it is intended
or unintended.
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Types of Communication
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Types of communication
■ Intrapersonal communication
■ Interpersonal communication
■ Small group communication
■ Organizational communication
■ Public communication
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Types of communication
■ Mass communication
■ Mediated communication
■ Intercultural communication
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Competency and skills in communication
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Misconceptions about communication
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Communication is a cure-all
■ Communication has the magical power to solve all
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problems.
The act of communicating does give any guarantee that
problems will be solved.
Of course by communicating, we can reduce problems.
■ The most important thing in communication is the
meaning of the message.
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Quantity equals quality
■ What do you think?
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Meanings are in the words they use
■ ?
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The ability to communicate is inherent in us.
■ What do you think?
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Communication is reversible
■ Can we?
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Improving Communication Competence
■ Communication competence is the ability to engage in
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effective communication.
To be competent in communication, we need to have
good understanding and good skills.
One of the skills is to be able to choose what is the best
action in a particular situation.
Good communicators have a broad communication
repertoire.
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Ethics in Communication
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Honesty
Respect
Concern for others
Open mindedness
Clarity
No manipulation or coercion
■ Would there be times when there is conflict in terms of
ethics?
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Please remember that there is also
THE COMMUNICATION BETWEEN US AND
GOD
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References:
■ Seiler, W. J (2008). Communication. Making
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Connections (7th ed). Boston: Pearson
Verderber . R.F and Verderber , K. S. (2005).
Communicate ( 11th ed). Belmont : Thomson.
Tyler, S, Kossen, C., and Ryan, C (2002).
Communication. A Foundation Course. Revised edition.
NSW, AU: Prentice Hall
Hybels, S. and Weaver II, R. L (2004). Communicating
Effectively ( 7th ed) .Boston: Mc Graw Hill
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