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HRM Trends
HR plays a significant role in helping organizations adapt to
shifts in the external environment.
HR must recognize trends, understand their impact, and
facilitate change and adapting
Trends influencing HR
1. Technological changes, challenges, and opportunities
2. Increased globalization (competition and outsourcing)
3. Increase in litigation & regulation related to HRM
4. Changing characteristics of the workforce
5. Changing employment relationship
6. Increasing cost benefits
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Trend: Technological Changes
Great opportunities presented by use of electronic systems
Management Systems (HRMS and E-HRM)
 Services delivered more effectively increasing productivity.
 Maximize profit margins and sustained customer value
 Software is easily customized to each organization.
Personal Technology
 Easy to use
 Collaborative
 Always accessible
New threats:
 Privacy/Confidentiality
 Harassment
 Intellectual property
 Infringing on employee’s personal time
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New Technologies Influencing HRM
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Human Resource Info System (HRIS)
A computer system used to acquire, store, manipulate,
analyze, retrieve, and distribute information related to an
organization’s human resources.
An HRIS can:
 support strategic decision making
 help the organization avoid lawsuits
 provide data for evaluating programs or policies
 support day-to-day HR decisions
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Implications of e-HRM for HRM Practices
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Personal Technology & Employee Expectations
 Employees
want to use these technologies at work.
• Employees will use these technologies with or without
employer support.
 Recruiting and retaining employees requires providing access.
 HR needs to be involved in setting policies for use.
Policy issues to address:
 Purpose for using technology.
 How will it be monitored.
 What behavior is allowed and is not allowed.
 How these policies fit with existing system policies
 Ethical constraints
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©SHRM 2009