CSIS-114 Management
Information Systems
Dr. Eric Breimer
How to reach me?
Google Search: “Dr. Eric Breimer”
Today’s Agenda
Introductions
Syllabus
What to expect
Chapter 1 (25 minutes)
Syllabus
Highlights:
Lab Attendance is mandatory (period).
10-11 Lab periods
2-3 Exams...check schedule next week
5-7 Homeworks or On-line Quizzes
1 Research Paper and Presentation
Final Exam
Chapter 1
Why is knowledge of information systems
important for business professionals?
5 areas of information systems knowledge
you need to know
5 Areas you need to know about
5 Areas
 Foundational Concepts
– concepts, theories, big picture
 Information Technologies
– hardware, software, capabilities
 Business Applications
– how information systems can help
 Development Process
– how systems are actually developed
 Management Challenges
– problems caused by information systems
Why study this stuff
Information technology can help all kinds of
businesses improve the efficiency and
effectiveness of their
– business processes,
– managerial decision making, and
– workgroup collaboration,
thus strengthening their competitive positions
in a rapidly changing marketplace
Other reasons...
Internet-based systems have become a
necessary ingredient for business success
in today’s dynamic global environment.
Information technologies are playing an
expanding role in business.
Types of Information Systems
System
Information
System
CBIS
Business
Information
System
TPS
MIS
POS
ATM
AIS
MFG
CRM HRIS
NLP
NN
DBMS
DSS
ERP
AI -based
ES
FIN
GIS
ESS GDSS
Examples
Can you think of any examples of
 Transaction Processing Systems (TPS) – process
transaction data, update databases, and produce
business documents.
 Process Control Systems (PCS) – monitor and
control industrial processes.
 Enterprise Collaboration Systems – support team,
workgroup, and enterprise communications an
collaboration.
Examples
Can you think of any examples of
 Management Information Systems (MIS) – provide
information in the form of pre-specified reports and
displays to support business decision making.
 Decision Support Systems (DSS) – provide interactive ad
hoc support for the decision making processes of
managers and other business professionals.
 Executive Information Systems (EIS) – provide critical
information from MIS, DSS, and other sources tailored to
the information needs of executives.
Fundamentals
System
Information
System
 What is a system
anyhow?
CBIS
BIS
Business Information System
MIS
Others
UML "IS-A" Hierarchy
Others
What’s a System?
A set of elements or components that interact to
accomplish goals.
Input
Processing mechanism
Output
Feedback / control
System boundary
Basic Components of a System
Example
FEEDBACK
NO
Room Temperature
INPUT
Compare with thermostat
PROCESS
TOO
LOW?
Yes
Activate Furnace
OUTPUT
System Boundary
System Variables and
Parameters
 System variable - item controlled by decisionmaker (desired temperature)
 System parameter - value that cannot be
controlled (furnace capacity, outside temp)
A Business System
IS Resources & Activities