CURRICULUM VITEA
SHAHEDA SULTANA
Email
: shaheda_80@yahoo.com,shaheda_752000@yahoo.com,
Mobile No: +965-6601274. 94463100
Residence:
Salmiya , Kuwait.
----------------------------------------------------------------------------------------------------------------Bachelor of Commerce ,Post Graduation Diploma in Computer Application, Dip in computer
Applications, Spl Ms-Office Diploma NIIT, Tally Accounts Professional, Electronic Diploma
----------------------------------------------------------------------------------------------------------------
OBJECTIVE
A very dynamic and highly motivated person with a natural flair of Hard work. I crave to
grow as a Techno commercial Professional and to pursue a challenging career .
PROFILE
Expert leadership skills with a proven ability to identify and focused individuals with the
ability to drive change and deliver results.
Recognized for exceptional problem solving and motivational skill as well as the
ability to negotiate,deal and close successfully.
Excellent interpersonal skills, confident and poised in interactions with individuals at all
levels readily developing rapport with clients , Suppliers, colleagues and superiors.
Achieve targets ,goals, deadlines and love to work under high pressure.
High potential customer care executive and dealing with customer and consumer
problems & queries in Billingual.
PROFESSIONAL EXPERIENCE SUMMARY
A Total 8 years of experience in Retail and Home Furnishing Industry.
POSITION
COMPANY
PERIOD
Senior Sales Incharge (Retail) Mohammed Hamoud Al-Shaya Kwt
Apr 2010 till
Dept Supervisor (Home Center)
The Sultan Center Gen Trd Co Kuwait
2008 to 2010
Section Supervisor (HBA & H/C)
The City Center General Trd Co Kuwait
2004 to 2008
COLLEGIATE EDUCATION
2008
Tally accounts professional
2000
Bachelor of Commerce( B.Com)
2003
MS. Office. Diploma (NIIT)
1996
Post Graduation Diploma in computer Application
1992
Industrial Training Institute (Electronic)Govt Diploma
Role in Current Job Senior Sales Incharge(Pottery Barn Kids)Avenue
Mall (Kuwait).
Highly motivated by planning and controlling , Store and team to boost in daily sale.
Consist of world Class Customer Service Values by William Sonama Home Furnishing.
Trained by Canadian Operational Manager and Visual Merchandising by American.
Update the Stock and Inventory, new product queries to from the Brand to Team.
Keep Always Plan"B" If Plan "A" doesn’t work .Always communicate With the Team.
Day to Day activities, Begining of the day to End of the day and solve complaints.
Every season sale , promotions, leads the Team by Updates Marketing signages.
Tight deadline and love to work under pressure, energize the team by motivated
words targets, budget, in- store competations ,and make sure pricing on each items.
Daily Reports to the Mission Control by Goal Cards and How much figure add on
daily sale. Attends monthly meeting and discuss the major issues by mails .
Providing path for the clients by Strong Customer Service and Adhere company
policies , communicate with loss and prevention Department for lost n found.
Job role And Responsibility of Department Supervisor
The Sultan Center Gen Trading Co. Kuwait( Home Center)
Carrying deep knowledge of Kuwait retail market Specially for Back to School two Seasons.
High priority on availability of products and point of Sale ratio aspects.
Sales volumes, values , Task and Targets according to business seasons .
Develop Ideas and create promotional offers and communicate with buyers .
Response and follow up sales enquiries by customer ,from the competitors.
Make New displays and visual Merchandise in two seasons of back to school or Mini back .
to school . Display Hanging,basket,Shelves ,Pallets as per promotional aspects.
Conduct & attend meetings, company functions how to perform duties and business .
Attends training and to develop relevant knowledge and skills to the Team.
Make daily Warehouse and local purchase order as per the Department requirement .
High potential of weekly schedule of staff for the department,endorse task and target.
Highly motivated by planning and controlling the department and team.
Job role and responsibility of Section Supervisor,
City Center Gen Trading Company. Kuwait( Health &Beauty)
Attends weekly meeting how to gain in daily sales volumes.
Leadership skill to control staff and maintain self and team discipline .
Creative ideas on modern merchandising on shelves, baskets pallate , gondolas .
Flexible Attitude with the Team and Management reports to dept supervisor .
Providing unparallel shopping experience,from competitors .
Declares the total team activities. Non scanning product update in system.
Provide visual merchandising technique to the whole team specially stockers.
Prepare Staff schedule as per the requirement of business season and compatibility .
Provide all the products in the Department which is in seasonal flyer.
Select one product to put in item of the week in weekly promotional flyer.
Transparency , speed and simplicity .
TYPING SPEED
50 WORDS PER MINUTES.
PERSONAL INFORMATION
NAME
:
SHAHEDA SULTANA
NATIONALITY
:
INDIAN
FATHER'S NAME
:
LATE. AGHA OSMAN ALI QURESHI
FATHER'S PROFESSION :
SUB . INSPECTOR (POLICE DEPARTMENT)
DATE OF BIRTH
:
04-10-1975
MARITAL STATUS
:
SINGLE
MOBILE NO
:
965-66012794,94463100
DRIVING LICENCE NO
:
DLFAPO1350262007 ( INDIAN DRIVING LIC- LMV)
PASS PORT NO
:
G3662307
LANGUAGES SPEAK
:
ARABIC , ENGLISH, HINDI, TELEGU, URDU
LANGUAGES WRITE
:
ARABIC , ENGLISH , HINDI, TELEGU, URDU
LANGUAGES READ
:
ARABIC , ENGLISH , HINDI, TELEGU, URDU
LANG UNDERSTANDS
:
ARABIC, ENGLISH, HINDI, TELUGU, URDU
HOBBIES
:
PLAYING CHESS, WATCH FOOT BALL MATCH
ACHEIVEMENTS
:
FREQUENT TIMES REWARDED EMPLOYEE OF THE MONTH
VISA DETAILS
CIVIL IDENTIFICATION
:
275100403141 (KUWAIT CIVIL ID NO ).
CIVIL ID EXPIRED
:
17-04-2013
VISA TYPE
:
TRANSFERABLE SHOON VISA (ARTICLE – 18) .
EMPLOYER NAME
:
MOHAMMED HAMOUD AL-SHAYA COMPANY KUWAIT.
The above information mentioned is true and best of my knowledge.
SHAHEDA SULTANA
)Signature(