Unit 5 – Q8– P55
 Courts may determine that ______ has occurred
when an employer deliberately makes working
conditions intolerable in an attempt to get an
employee to quit.
A.
B.
C.
D.
Just cause
Harassment
Constructive discharge
Discrimination
1
Unit 5 – Q9 – P55
 Specific directives that control and restrict the
behavior of individual employees are:
A.
B.
C.
D.
Policies
Rules
Procedures
Duties
2
Unit 5 – Q14 – P57
 Increasing the depth of a job by adding more
responsibility is called:
A.
B.
C.
D.
Job Enlargement
Job Rotation
Job Enrichment
Job Enhancement
3
Unit 5 – Q15 – P57
 A production cell is a group of employees who:
A. Complete the entire product or component of a
product
B. Make suggestions for improvements
C. Work independently to determine how to
accomplish tasks, duties, and responsibilities
D. Are a temporary team formed to investigate special
problems or improve work processes
4
Unit 5 – Q16 – P57
 An industrial union is made up of:
A.
B.
C.
D.
Members having specialized skills and training
Groups of workers in the same company
Members who work in manufacturing organizations
Workers who must complete an apprenticeship
before becoming members
5
Unit 5 – Q3 – P83
 What is the primary reason employees join unions?
A. They don't like their pay rates and think the union
can negotiate higher wages
B. They have inadequate benefits and want the union
to bargain for a better benefits package
C. They fear losing their jobs to foreign competition.
D. They don't like managements treatment of
employees and feel the union can improve the
situation
6
Unit 5 – Q16 – P88
 __________ are illegal in right-to-work states
A.
B.
C.
D.
Open shops
Union shops
Labor shops
Agency shops
7
Unit 5 – Q17 – P88
 During the interview, his future manager tells Javier
"if you are a good worker, you'll have a permanent
job with this company." The manager has very likely
created a(n) _______ contract with Javier.
A.
B.
C.
D.
Employment-at-Will
Express
Implied
Just Cause
8
Unit 5 – Q29 – P92
 An agreement that prohibits an individual who
leaves an organization from starting a business or
selling a product in the same industry as the former
employer for a specified period of time is a:
A.
B.
C.
D.
Non-compete agreement
Non-piracy agreement
Rival agreement
No-solicitation agreement
9
Unit 5 – Q32 – P93
 When writing an employee handbook, employers
may reduce their implied contract exposure by
doing all of the following except:
A. Eliminating phrases like "permanent employee."
"probationary employee," or "regular employee"
from the handbook and all policies
B. Making sure that there are no references to
employment for a specific period of time
C. Setting specific just cause steps that must be
followed for discipline and termination
D. Including a disclaimer that the handbook or policy
is not a guarantee of job security.
10
Unit 5 – Q47 – P98
 When determining the bargaining unit for collective
bargaining purposes, temporary workers:
A. Are employees of a temporary agency and not
considered part of the bargaining unit
B. May be considered within the bargaining unit if
both the temporary agency and the contracting
employer consent
C. Are only part-time employees and not considered
part of the bargaining unit
D. Are considered joint employees of the employer
and the temporary agency and are eligible to vote
in the bargaining unit election.
11
Unit 5 – Q48 – P99
 A federation is a:
A.
B.
C.
D.
Group of both craft and industrial unions
Group of unions with a common interest
Type of union whose members have specific skills
Type of union where all members work for a
specific industry
12
Unit 5 – Q49 – P99
 Employers have the right to monitor messages and
materials created, received, or sent for business
reasons:
A. But the law prohibits monitoring employee's e-mail,
the Internet, or voice mail
B. And they may monitor employee's e-mail, the
Internet, or voice mail
C. But they are unable to review messages as long as
the employee deletes them
D. Except messages and materials created on the
employee's lunch or break
13
Unit 5 – Q50-P99
 In a typical progressive discipline program, what
step immediately precedes the termination of the
employee?
A. A written warning from the supervisor
B. Formal discussions with the supervisor and
manager
C. An unpaid suspension
D. A counseling session with the supervisor
14