SBKIM
Telecommunications Management
Architecture and Technologies
for New Generation
2000.12.12
Seong-Beom Kim
Korea Telecom
sbkimm@kt.co.kr
Korea Telecom
KNOM-Tutorial 2000
Content
SBKIM
 Environmrntal Challenges
 Definition and Scope
 Activities
 New Generation Operation Support
System and Software(NGOSS)
 Summary
Korea Telecom
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SBKIM
Environmrntal Challenges
Korea Telecom
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Business Challanges
SBKIM
competition
QoS configurability
& verification
Service level
Guarantee
Operation
cost
Telecommunicatio
n
Business
Meet capacity
On-demand request
 Voice/Data integrated operation
 Interoperability: Multivendor equipment
 Rapid introduction of new technology
Korea Telecom
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Broader Spectrum of Services
SBKIM
 Spectrum of services
– From voice services to data services
– Mobile data services
– Data voice services
– Unified services
 Modality of services
– From fixed line to wireless
– From pull when needed to always on
 The target of services
– From individual to groups and to communities
– From mess market to individuals
Korea Telecom
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Business-focused requirements
Service Provider
& network
Provider (S&NP)
Software Vendor (SV)
System Integrator (SI)
 faster TTM service
 cost effective & more choices
 flexibility & adaptability
 process re-engineering
 higher demand for new products
 more potential & less efforts
 systematic & predictable approach
 interoperability
more partnership
Equipment Vendor (EV)
Korea Telecom
SBKIM
 rapid introduction of new service
 support for SP’s requirement
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SBKIM
Network Management
- Definition and Scope
Korea Telecom
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Scope of Management
SBKIM
Business management
Customer service management
Security Management
Network Management
Trafic management
Operation & Maintenance
Operation
& Control
Service Order
Handling
Fault
Analysis
Account Management
Performance
Analysis
Traffic
Measurement
Traffic
Control
Network Surveillance
real-time
Traffic Analysis
Telecommunications Network
Network Planning
non-realtime
Korea Telecom
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Planning
KNOM-Tutorial 2000
Fundamental specification
for NMA and functions
Layered architecture
Business
Management
SBKIM
Functional specification
Customer Service Management
Customer Relationship Management
Service Management
Fault Management
FCAPS
Network Management
Configuration Management
Account Management
Performance Management
Network Elemenet Management
Korea Telecom
Security Management
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Process re-engineering components
 set of mgnt. appl.
 protocol & technology
neutral
 plug & play (P&P)
=>re-usable component
Organization & staffs
SBKIM
 flow-through &
one-stop
mgmt.
=> work force mgmt.
=> Org. re-structuring
Process
Data
(Info.)
How can they be merged
and integrated together ?
Korea Telecom
 subs./network/billing info.
-> integrity & duplication
 dataware housing & mining
 analysis & decision support
=> provide interworking/sharing func.
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Information Flow
SBKIM
DSS
order
Customer
Info.
Accounting
Info.
Network
D/W
Customer
Service order
billing
traffic
fault
Work Order
Maintenance
staff
Fault
Info.
Fault
Management
Config.
Info.
Help Desk
(Test)
Billing &
Traffic
Info.
Facility
Info.
Configuration
Management
Facility
Deployment
Performance
Management
Account
Management
“ Flow-through information flow and relationships
between customers and service providers “
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Work Flow
SBKIM
customer
fault
order
Service
Provisioning
Fault info.
Config. Info.
Help Desk
fix
Network
Management
Reallocate resources
Config.
work order
Service
Activation
maintenance
Facility
Management
Fault
Management
Test
Circuit Test
Alarm
Fault
Status
Performance Configuration
Account
Management Management Management
Traffic
Performance
Tariff
Capacity
Reconfiguration
Maintenance staff
“Procedure & message flow between users of OSSs
in service provider organization”
Korea Telecom
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Network Surveillance &
Event correlation
Data
Communication
Network
Many
Alarms !!
SBKIM
Surveillance
System With
Event correlation
process
Network operation
center
Few
Trouble
Tickets
Needed technologies
Network Elements
from multi-vendor
Korea Telecom
• Rule-based
• fuzzy logic
• model-based reasoning
• filtering
• event forwarded discriminator
• case based reasoning
13
• corelation by voting
• data mining
• knowledge discovery
• distributed corelation
• artificial neural networks
• divide & conquer
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SBKIM
Activities
Korea Telecom
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Activities & forward ….
ITU-T
Integrated Mgmt.
For Circuit &
Packet/IP
network based on
multi-protocol
OTMA
(TMN2000)
TM Forum
TOM/TIM/SIM
NGOSS
(Next Gen. OSS)
SBKIM
IETF,ATMF…
IETF,ATMF…
IETF,ATMF…
More
evolutionary and
practical OSS
Architecture
design for NGN
Including IP,
mobile
 Distributed computing environment
 Heterogeneous networking environment
 Commercial Off The Shelf(COTS)
 Technology Neutral components
 Emerging new services : IP, Mobile,…
 Agreed framework for management
Korea Telecom
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SBKIM
TMN-2000
(ITU-T)
Korea Telecom
KNOM-Tutorial 2000
TMN Activities ….(ITU-T)
SBKIM
 Principles and Architectures
- Reviced principles and architectures to support the multiple
management technology paradigm environment (M.3010)
- TMN considerations, including focus on existing and
emerging paradigms (M.3013)
Methodology using UML to support a multiparadigm environment (M.3020)
Protocols : CORBA and EDI for Inter-TMN
interface (Q.812, Q.814)
Enhance Functional requirements and Information
modelling ( M.3400, Q.82x, Q.83x )
Korea Telecom
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TMN dead or alive ?
SBKIM
 Words, words….
- ”The telecom industry has long held up the Telecommunications Management Network
(TMN) as the ideal blueprint for operations management…. The question on everybody’s
mind seems to be whether TMN works as well in practice as it does in theory.‘
- “Last month’s Global TMN and OSS summit focused on issues and innovations shaping
the future of next -generation networks…But things got ugly when various speakers and
attendees at the conference were seen mouthing the words ”TMN is dead.‘
 But, TMN really provides:
— Logical Layered Architecture : ”TMN products should clearly identify the functionality
they provide in terms of the five logical layers.‘
— Management Functional Areas (”FCAPS‘) : ”TMN products should clearly identify the
functionality they provide in terms of the five Management Functional Areas...[and] also
provide common operations functions...‘
— Information Models: ”TMN... describes an object- oriented approach for in formation
exchanges in interactive management transactions…‘
— Open Standard Interfaces :”Open standard interfaces should be used whenever
possible... ”
 TMN is still alive and …..
- Most aspects of TMN have been very widely accepted and have been
extremely influential in the OSS marketpla ce
- Major exception TMN has been traditionally associated with the CMIP protocol,
which has not been widely accepted
Korea Telecom
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TMN for Next Generation(TMN 2000)
SBKIM
Current generation of TMN
infrastrucure

=> single manager and agent system
=> single communication protocol
=> static domain
Next generation of TMN infrastructure
=> distributed management: diffused functionality
=> inter-domain management : OSI,DPE,Internet
=> interoperability and portability evolution
Korea Telecom
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TMN2000 for Next Generation
SBKIM
 Two track approach including existing and
new emerging paradigm environment
 Management paradigm: CORBA for intraTMN use and other emerging paradigm(eg.
XML)
 Integrated management of mixed circuit and
packet/IP networks: support of SNMP
TMN management support for IMT2000
Korea Telecom
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TMN 2000 - OTMA
SBKIM
Open Telecommunication Management Architecture
(OTMA)
Teleoperator Requirements
Future Requirements
Future Compliance
TMN Compliance
Management
Application
Solution Set
Managementt
Platform
Component
Set
Communication
Component
Set
solution
sets
leased line
component
sets
Legacy
TL1..
SNMP
Korea Telecom
Alarm
reporting
CMIP
General Mgmt.
Capabilities
X.500
solution
sets
component
sets
Future
CORBA
solution?
IDL
TINA
Mobile ?
X.400
FTAM
ODL
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Evolution Path
KNOM-Tutorial 2000
SBKIM
New Generation Operation
Support System and Software
(NGOSS)
Korea Telecom
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TeleManagement Forum
Product Marketing Program
Knowled
ge
Services
TMW
•Conference
•Expo
•Showcase*
•TMF Univ**
•WWW Portal
•Member Educ
•TMF Univ**
SBKIM
Technical Program
Market Collaboration
Market
Outreach
Member
Collaboration
•Strategy
•Mkt. Research
•Focus Groups
•Instigate Work
•Mkt.
‘Magnetism’
•Catalysts*
NGOSS
Business Case
Business
Framewo
TOMrk
Systems
Framewo
rk
Arch
Board
•Requirement
•Processes
s
•Models
•Neutral
•BA
Architecture
Comps
•Tech
•Shared
Specific
Data
DA/Repository
Model
Architectures
Marketing Communications
Promotion, PR, Web, TM Times, Member Communications, Shows & Conferences
Operations
Meeting Management, Team Support, Member Services, Adminisration, Legal
Finance
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TMF Market Centre and
Technical Program Structure
Market Centres
SBKIM
NGOSS
Marketing
Mgmt & Support
Korea Telecom
Project n
Project C
Project B
Project A
NGOSS Business Case
Systems
Requirements
Sector - Neutral
modelling teams
Architecture
Neutral
Business Aware
Component I/fs
Shared Data
Model
Project n
Project C
Project B
Project A
MCF - Project
Mgmt & Support
TOM
Architecture
Specific1
Architecture Board
Project n
Project C
Project B
Project A
NGOSS Steering Group
Program Board
Program Board
Program Board
Program Board
Steering Team
Steering Team
Steering Team
Market Centre Steering Team
Finance
Marketing
Operations
Strategy Management Team
Architecture
Specific n
Web based Repository
Business Framework
& Services
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Systems Framework
& Services
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SMART TMN & NGOSS
Telecom
Operations
Map
Technology
Integration Map
Plug and Play
Integration
Process Flow
Architecture
SMART TMN
Smooth
Operation
Central
Information
Facility
SBKIM
NGOSSTM
Business
Context
System
Context
Object Models, Data
Dictionary
Catalyst
Projects
Implementation
Demos
Korea Telecom
Advanced
Operation
25
Off the Shelf
Integration
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Telecom Operation Map(TOM)
SBKIM
- TeleManagement Forum(TMF) -
Fulfillment(F)
Order
Handling
Sales
Assurance(A)
Customer
QoS
Management
Problem
Handling
Billing(B)
Invoicing/
Collection
Customer Care Processes
Service
Planning/
Development
Service
Configuration
Service
Problem
Resolution
Service
Quality
Management
Rating and
Discounting
Service/Product Development and Maintenance Processes
Network
Planning/
Development
Network
Provisioning
Network
Inventory
Management
Network
Maintenance
& Restoration
Network Data
Management
Network and Systems Management Processes
Korea Telecom
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Service Fulfillment Process Flow
C
U
S
T
O
M
E
R
Other SPs’
Order Status and
Completion
Selling
1
2
Sales
Inquiry
20
3A
20A
Order
Handling
Pre-order
Order
Order Status and Completion
3 Order
(Customer enabled
reconfiguration)
Network Config Request
6.
Security
Access
Configure
Request
5 Assignment Request
18
9 10
Assignment Complete
Update
13 Test Request
16 Test Complete
Install
Request &
Complete
Assurance
& Billing
Processes
4 Service
Assign/Activate
8
7
12
Service
Configuration
Complete
Network Config. Complete
Configure
11
19 Service
Network
Provisioning
17
Network Config
& Routing
Network
Access
Check &
Complete
SBKIM
Network
Inventory Mgmt
Test Mgmt
Test
Workforce
Mgmt
14 15 Perform Test &
Install
Element Config & Complete
Network Element Mgmt
& Network Elements
Test Data
KEY
Activity
Process/ Sub-process
Cross-FAB
Domain Interface
Inter/Intra Process/
Sub-process Interface
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Service Assurance Process Flow
customer
alert(TT)
10. service
impact
Problem Handling
Determine
SLA Violations
7. trouble report
(Trouble Ticket)
6. (Service
(Re) Configuration)
to
Fulfilment
Processes
4.Work
order
Network Inventory
Management
Allocate
Resources
8. report
problem
data
Service Problem
Resolution
Decide
Repair
5.notify
problem/fix
Key:
Activities
Service Quality
Management
Monitor SLAs
Processes
Cross FAB Process I/f
Inter SP process I/f
Other Providers
Network Maintenance
& Restoration
Detect
Fault
9. SLA
impact
to Billing
Processes
Inter-process I/f
Decide
Repair
3. (Network
(Re) Configuration)
(SLA rebate,
etc)
Customer QoS
Management
Report
SBKIM
Test
Isolate
Root
Cause
1.alarm/event data
2. report
degradation
Network Data
Management Detect
Perf/Traffic
Problems
1.network data
Network Element Management & Network Elements
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Billing Process Flow
from Fulfilment
Processes
Activate Billing Cycle
Customer Account
4. Generate
Bills
Invoice
Special discounts
from Assurance
Processes
Collect
Invoicing &
Collection
(Ordering)
SLA violations
SBKIM
Customer
(Billing inquiry
& Payments)
3. Summarized
bill content
Discount
Rating &
Discounting
Other Providers
Rate
(Problem Handling)
2. Aggregated usage data
Aggregate
Network Data
Management
Collate
Collect
Key:
Activities
1. network (usage) data
Network Element Management & Network Elements
Processes
Cross FAB Process I/f
Inter-process I/f
Inter SP process I/f
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Example of Detail Process
INPUTS
SBKIM
OUTPUTS
Service
Configuration
Service
Configuration
NML-SML interface
pre-service assignment
& provisioning
requests
Ntwk Planning
& Development
configuration
requirements
Ntwk Maint.
& Restoration
configuration
request
Ntwk Inventory
Management
capacity available
assignment
& configuration
ready
Network Provisioning
· (re-)configuration of the
network: installation of initial
configuration and reconfiguration
due to capacity problems
· administration of the logical
network, so that it is ready for
service
provisioning
· connection management
· test the network
capacity request
start
Ntwk Planning
& Development
Network Data
Management
monitoring
work orders
Ntwk Inventory
Management
EML-NML interface
Element
Management
start/stop usage/
perf data,
config commands,
test commands
change events,
command confirmations,
test results
Element
Management
[ Network Provisioning Process ]
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e-TOM
SBKIM
 Characterize the e-business environment
 Enhance the Business Relationship Model to reflect
the increased complexity of an e-business
environment
 Evolve the TOM to support an e-business oriented
enterprise—create an e-business Business
Framework Map
 Introduces formal process modeling to TM Forum
 Provide process flows and more detail for linkage
to NGOSS
Korea Telecom
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Business Relationship Reference
Model for the eTOM
Intermediary
SBKIM
Complementary
Complementary
Provider
Provider
4
5
Customer
Retailer
Service
Provider
1
2
2
Third Party
Service
Provider
3
Function or
Process
Supplier
3
Hardware, Software and Solution Vendors
•System Integrators
3
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•Equipment Vendors
•Software Vendors
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e-TOM Business Process Framework
SBKIM
Customer
Customer
Customer
Management
RelationshipManagement
CustomerRelationship
Enterprise
Support
Marketing
and Sales
Management
Service
Operations
andOperations
Developmentand
ServiceDevelopment
Supplier /
Partner
Relationship
Management
Resource
Management
SystemManagement
andSystem
Resourceand
Resource
Management
Element Management
ResourceElement
Physical Network/Information
Physical Network/Information
Technology
Technology
Korea Telecom
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Process - Level 1
SBKIM
Enterprise
Support
Business
Planning
HR
Managem ent
Financial
Managem ent
Legal
Managem ent
Know ledge
Managem ent
PR and
Com m unity
Relations
Managem ent
Procurem ent
Managem ent
R& D/Technology
Acquisition
Managem ent
Process
Architecture
Managem ent &
Supp.
Regulatory
Managem ent
Real Estate
Managem ent
Stockholder
Relations
Managem ent
[ The Enterprise Support process – Level 1 ]
Ma rketing and Sales
Management
Market Research
and Analysis
Market
Management and
Strategy
Channel/Selling
Chain
Management
Product and Offer
Dev elopment and
Manage
Sales
Management
Mar keting Promo
[ The Marketing and Sales Management process – Level 1 ]
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Process - Level 1 (con’t)
SBKIM
Supplier/Partner
Relationship
Management
Supplier/Partner
Development
Contract
Development and
Negotiation
Deployment
Management
Value/Contract
Measurement /
Management
Settlements and
Billing
Management
[ The Supplier / Partner Relationship Management process – Level 1 ]
Customer
Relationship
Management
Marketing
Fulfillment
Selling
Retention and
Loyalty
Problem
Handling
Order
Handling
Customer
Interface
Management
Customer QoS
Management
Invoicing and
Collections
[ The Customer Relationship Management process – Level 1 ]
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Process - Level 1 (con’t)
SBKIM
Service
De ve lopment and
Operations
Service Planning
and Developm ent
Service
Configuration
Service Problem
Managem ent
Service Quality
Managem ent
Rating and
Discounting
[ Service Development and Operation process – Level 1 ]
Re source and
System
Management
Resource
Planning and
Developm ent
Resource
Provisioning
Resource
Inventory
Managem ent
Resource
Maintenenance
and Restoration
Resource Data
Managem ent
[ The Resource and System Management process – Level 1 ]
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The e-TOM Business Process
Framework – General View
Korea Telecom
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SBKIM
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Technology Integration Map (TIM)
SBKIM
 필요성 :
 시스템 개발에 필요한 막대한 예산의 절감을 위하여 장래 업계에서 필요
하지 않을 기능과 업무에 부적절한 기능을 축소 또는 삭제가 필요
 빠르게 발전하는 개발기술의 안전한 도입을 위해 장래성이 있을 기술 선
별이 필요
 각 사업자의 역할이 점차 통신 서비스 제공을 위한 사슬의 한 부분으로 축
소되고 있어 이에따른 시스템간의 역할 조정이 필요
 TIM의 구성
 Part I: An Application Components Direction Statement
 Part II: A Technology Direction Statement
 Part III: A Procurement Guide
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TIM Framework
Business
Service
Network
SBKIM
Analyze Business Process
Element
Analyze Requirement
Applications Direction
(how system solutions are formed )
(re-usable application components)
Technology Direction
(technology selections)
(systems infrastructure services)
Systems Management
(supplying Management services)
Security
Specific Business Scenario
Business Drivers
Telecom Operations Map
Defining Bldng Blk Bound
Define Contracts
Specify Technology
Build vs Buy Decision
Buy BB
Procurement Guide
(SPIRIT - extended)
(Standards selections)
Buy Tools
OOAD
Other Industry Organizations
relationships
gap analysis (e.g OMG, ITU, TOG, etc.)
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Technology Selections (TD)
Service Provider 1
Service Provider 2
Operational
Staff
Customer
1
Business
Business
Business
Process
Process
Process
Process
Process
Component
Component
Component
Component
Component
2
3
Type
2
2
4
2
Business
2
4
1
Customer/Operational
Staff access
Web/Browser/
Java
2
Business process
interaction
/Backbone distribution
CORBA
(+Workflow?)
3
Business process
control of
network resources
CMIP/GDMO
SNMP/MIBs
4
Business process
access to operational
data (not discussed)
SQL, SQL-Net,
ODBC, Data
Distribution?
3
4
Network
Network
Resources
Resources
Corporate data
Technology Selections
SP integrated needs

Technology
1
Business
2
Interface
SBKIM
Technology Alternatives (TD)
Distributed Systems




CORBA, propritary ORBs
DCE
DCOM
DTP
Korea Telecom
 General Purpose Access
 intranets
 web browsers
40
 Mobile Code/Java
 CMIS/CMIP, SNMP, etc.
KNOM-Tutorial 2000
Technology Integration Points (TD)
SBKIM
Internet
Application Objects
CORBA Facilities
Web Browsers
Domain I/Fs
3
2
1
GDMO / SMI
Java
4
CORBA Services
Object Request Broker
CMIS / SNMP
Manager
5
Manager / Agent Environment
Agents

IP1: CORBA  CMIP/GDMO

IP2: CORBA Services  CMIP Services

IP3: CORBA Objects  HTTP/HTML based Browser Services

IP4: Java Objects  CORBA Objects

TMN Manager/Agent Programming Interface
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The Dilemma
SBKIM
Business Opportunities
 Introduction of 3G mobile in 2002
 Explosive growth of new IP based services
 e-Commerce self care
Business Constraints
OSS inflexibility reduces
 roll out of new services
 procurement of equipment and software
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Hurdles to Overcome
SBKIM
 No “generally accepted” architecture that we can all
base our systems on.
 We spend too much time “getting systems to connect”
and not enough time on “getting the functionality we
need”!
 We cannot change the systems as fast as the business
is changing.
… 50% of the work of integrating two systems in in the
“plumbing” and “adapters”. This wasted work that takes
away from creating actual usable functionality.
 We cannot buy/ build/ lease new systems functionality
without affecting everything currently installed.
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NGOSS
(New Generation Operation System and Software)
SBKIM
Goal
 Secure a leadership position by successfully delivering
OSS with significant industry support.
NG
Program Objectives
 Establish the NGOSS reference architecture as the industry’s
umbrella architecture for all OSS solutions (Q1 2001)
 Deliver NGOSS reference implementation (Q2 2001)
 Gain involvement from key groups by launching collaborative
work on key elements
 Create market momentum by attracting support of pacesetter
companies
 Extend acceptance into other key sectors (ASPs, ISPs, etc.)
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NGOSS™ Project Organization
SBKIM
Business Case
Requirements
NGOSS Architecture
Technology-Neutral Projection
Technology-Specific
Projections
Implementation-Specific Projections
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NGOSS Architecture
SBKIM
System Definitions and Mappings
 System equivalent view of TOM
 Enterprise Solution
System Components





Component Interactions
Component Interfaces
3 types of system components
Business deployable components
Mapping BP to Function interactions
Applying Technology to Concept
 Technology neutral system architecture
 Technology specific system architecture
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Functions and Domain
SBKIM
 System관점 : function과 그 function이 미치는 impact
상관관계 정의
C onsum er
Producer
Function
Function
Inform ation
 Domain : 복수의 function과 information의 묶음(cluster)
Function
Function
Function
Information
Function
Function
Function
Domain
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System Equivalent Viewpoint
SBKIM
[ Systems Equivalent View of TOM ]
[Relationships between Multiple
Domains with a System
Eg. Service Level
(Information = SLA, QoS)
Eg. Service Level
(Information = SLA, QoS)
Relationship
between Information
Abstractions
Eg. Cross-Network
Technology Domain
(Information = End-to-End
Network Connection)
Eg. Single Network
Technology Domain
(Information = Network Technology Link)
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Cross-Network
Technology Domain
Eg Connection Management
Single Network
Technology Domain
Eg ADSL
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Single Network
Technology Domain
Eg ATM
System / Enterprise
Domain
Eg DMTF / CIM
KNOM-Tutorial 2000
NGOSSTM Major Concepts
Application
Component
One
Contract
Interface
Communications
Infrastructure
Infrastructure
Service
Korea Telecom
Application
Component
Two
SBKIM
 Application/Business Services Provi
ded by cooperating Application Co
mponents
 Infrastructure Services to facilitate
communication and enable Applicat
ion Components to work together
 Communications Infrastructure is t
he mechanism by which all commun
icate
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Component Interface and
Types of Component
Application Service
SBKIM
Components:
Process Automation PA
Enterprise Information EI
Human Interaction HI
Contract Interfaces
System
Technology Support
System
Management
PA
Application
Component
Function
PA
HI
• Instrumentation
• Configuration
• Faults
• Etc.
PA
EI
EI
PA
Function
HI
PA
PA
PA
PA
Framework Service support
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SBKIM
Business Rule을 반영한 contract interface와 system
technology를 사용하여, Function/information은
system component로 mapping 됨
Business environment나 business rule이 function,
information을 invoke함으로써, business process가
진행됨
Business Process와 Function간의 mapping은
GB908(DOM)에 기술되어 있다.
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Mapping Business Processes
to Functions / Information
Process 1
Function
Process 2
Function
Data
Function
Function
Data
Shared
Information
Model
Data
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Function
KNOM-Tutorial 2000
NGOSS Architecture Framework
SBKIM
 Business process flow와 component operation의 분리
 Technology Neutral Architecture
 통신 프로토콜, 데이터 기술방법, 구현언어 등에 무관
함
 2-3가지 특정 기술을 reference specification에 mapping
 Technology Specific Architecture
 특정 domain에서의 특정 기술을 적용한 구조
 “how implement”
 Technology Specific Implementations
 Catalyst project
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Space
SBKIM
 Business Process Services Space
 business processes의 정의 및 수행을 지원하는 services.
 Distribution Transparency Services Space
 하나의 network에서 여러 platform에 걸쳐서 진행되는 분산된
NGOSS process를 지원하는 services
 Information Services Space
 한 기업에 걸쳐 발생되는 business information 의 공유를 지원하는
services.
 System Services Space
 NGOSS의 core로서, registering, advertising, trading contracts,
deploying components를 위한 platform을 제공하는 services.
 System Services Management Space
 NGOSS components 와 이들이 제공하는 services 들의 전체적
관리를 지원하는 services.
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NGOSS Services/Spaces Taxonomy
Business
Aware Services
Process Flow
Services
SBKIM
Business
Information Services.
Business Process Services Space
Transaction
Control Services
Naming
Services
Workflow
Services
Distribution Transparency Services Space
Information Bus
Services
Adaptation
Adaptation
Services
Services
Logging and
Journaling Services
Information Services Space
Communication
Services
Registration
Services
Contract
Services
Model
Services
Policy
Services
RAS
Services
Resource
Services
Security
Services
Time
Services
User and Role
Services
System Services Space
Process Workflow
Management
Contract & Component
Management
Model Management
Policy Management
RAS Management
Registry Management
Resource Management
Security Management
Time Management
User and Role
Management
System Services Management Space
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Typical NGOSS System Deployment
Fulfillment
Sales
Assurance
Order
Handling
NGOSS™ Registry
Billing
Customer
QOS
Management
Problem
Handling
SBKIM
Invoicing/
Collections
Customer Care Processes
Service
Planning and
Development
Service
Configuration
Service
Problem
Resolution
Service
Quality
Management
Rating and
Discounting
Customer
Service Development and Operations Processes
Network
Planning and
Development
Network
Provisioning
Network
Inventory
Management
Network
Maintenance
& Restoration
Network
Data
Management
Network and Systems Management Processes
Product Plan
Service
Catalog
^
GB 910-EV 2.0
Invoice
Network
Service
NGOSS™ Shared Data Model
Technology
Process Definition
Process
Definition
Tool
BAC
BAC
BAC
BAC
Information
Bus Services
Communications
Technology
Workflow
Process
Flow
Engine
Engine
FSC
FSC
FSC
FSC
FSC
NGOSS™ Framework
NGOSS™
Framework
process workflow
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BAC: Business Aware Component
FSC: Framework Service Component
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FSC: Framework Service
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Adaptation via Shared Data Model
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SBKIM
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NGOSS Architecture Overview
SBKIM
“Next Generation OSS” Architecture Overview
Order& Service Activation
->
Service Assurance
Service Usage
->
Other
App
CORBA
Customer
Data
Order Entry & Management
Trouble Ticketing
CORBA
Billing
TT Data
SML
Service
Catalogue &
Billing Data
CORBA
Change Engine
Change Engine Process
Network Inventory
Service Activation
Service
Objects
Fault Mgmt
Event
Correlation
NI Data
NML
Correlation
Circuits
MULTISERVICE WAN M A N A G E R
MULTISERVICE WAN:
ATM, Frame Relay, IP, DSL
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Billing
Mediation
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Correlated &
Aggregated
Usage Data
EML
NEL
KNOM-Tutorial 2000
NGOSS in summary
SBKIM
 The Relation of Business process to Systems
Interaction
 The Use of Process Management tools in systems
integration
 The Place of the Communications Infrastructure and
Infrastructure Services
 The “Shared Information Model” as an integration
tool.
 Data Affinity and the Systems Integration Map
 Building Blocks and Application Components.
 The Technology- neutral view of integrating
communications technologies like Java andCORBA
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NGOSS Business Framework
SBKIM
Project Milestones
 Define a common framework of the new “e-business models” and rela
ted network & service management processes
 e-TOM (Initial review 3/01, stable 9/01)
 Identify and specify key operations processes using a formal methodol
ogy. (agreement by 2/01)
 Support Information Modeling teams related to Catalyst Projects and
Process Modeling. Ongoing
 Set-up and manage the specification of Business Aware Contract Inter
faces that support defined processes and resources.
 Begin (1/01)
 Initial Contract Interfaces (7/01)
 Identify external sources of expertise capable and willing to adopt NG
OSS principles and to collaborate
 T1M1/ATIS, 3GPP
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Related Documents
SBKIM
 GB908 : Network Management Detailed Operations Map
 GB909 : TIM(Technology Integration Map)
 GB910 : TOM(Telecom Operation Map)
 GB910B: e-TOM
 TMF049 - Contract Specifications
 GB914 : SIM Overview Completed
 GB915 : SIM Details
 NGOSS
– TMF 050 - NGOSS Overview
– TMF 051 - NGOSS Business Case
– TMF 052 - NGOSS Requirements
– TMF 053 - NGOSS Architecture
– TMF 054 - NGOSS Business Case Model Users
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Catalyst Projects
SBKIM
Mobile Common Configuration Management
World Ordering Exchange - DSL
Connectivity and Service Management
Plug and Play Program Catalysts
- B2B Managed Service for DSL
- Broadband Cable Service Management
- DSL Customer Management Service
- IP Service Management
- IP VPN Management
- Self-service over Multiple Network
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SBKIM
Summary
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SBKIM
 Key words and words …..
- QoS(Quality Of Service) : Quality
- Technology Neutral Framework : Adaptability
- Plug & Play : Reusability
- Interoperability
 Right Time to set forth the New Generation
Management Architecture
- To meet the higher requirements and demands of
customers and service providers
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SBKIM
Thank You !!
For further discussions, please contact
sbkimm@kt.co.kr
+82-42-870-8540
Korea Telecom
KNOM-Tutorial 2000