DELTA STATE One Stop Center (OSC) QuipServe’s Proposal to the Delta State – The Finger of God AGENDA THE SOLUTION FEATURES TIMELINES FINANCIALS PROJECT IMPLEMENTATION 2 AGENDA THE SOLUTION FEATURES TIMELINES FINANCIALS PROJECT IMPLEMENTATION 3 THE SOLUTION 4 THE SOLUTION 5 THE SOLUTION 6 www.deltastate.gov.ng THE SOLUTION 7 THE SOLUTION 8 THE SOLUTION 9 THE SOLUTION 10 THE SOLUTION 11 Eliminate the Middle Man Lengthy Documentation Processing Time Citizen Access Lack of Transparency Payments Online THE SOLUTION Problems that will be Solved 12 Eliminate the Middle Man Lengthy Documentation Processing Time Citizen Access Lack of Transparency Payments Online THE SOLUTION Problems that will be Solved 13 ▪ Generate Revenue for the state ▪ Faster processing time ▪ Measure turnaround times ▪ Use data for marketing campaigns THE SOLUTION ▪ Demonstrates a transparent government ▪ Improve citizen satisfaction ▪ Attract global investors Outcome 14 ▪ Generate Revenue for the state ▪ Faster processing time ▪ Measure turnaround times ▪ Use data for marketing campaigns THE SOLUTION ▪ Demonstrates a transparent government ▪ Improve citizen satisfaction ▪ Attract global investors Outcome 15 FEATURES 16 FEATURES 17 FEATURES 18 ▪ Mobile Friendly (Responsive) ▪ Unique Design across all sites ▪ Cross Browser Compatible FEATURES ▪ Notifications to Requestor & Internal Staff ▪ Customer Satisfaction Survey ▪ Promotions & Coupons ▪ Easy Navigation (Least no of Clicks) ▪ Optimized for Quick Loading over slow internet connections ▪ Powerful Forms ▪ Connections to Social Media ▪ Click to Call ▪ Search Engine Optimization 19 ▪ Mobile Friendly (Responsive) ▪ Unique Design across all sites ▪ Cross Browser Compatible FEATURES ▪ Notifications to Requestor & Internal Staff ▪ Customer Satisfaction Survey ▪ Promotions & Coupons ▪ Easy Navigation (Least no of Clicks) ▪ Optimized for Quick Loading over slow internet connections ▪ Powerful Forms ▪ Connections to Social Media ▪ Click to Call ▪ Search Engine Optimization 20 FINANCIAL 21 FINANCIAL 22 FINANCIAL 23 Human Resources Senior Web Developer Web Developer Senior PHP Core Developer PHP Core Developer Senior Software Engineer Software Engineer UI/UX Lead Project Manager Project Lead, Co-ordinator, Trainer Server Administrator FINANCIAL Time to Develop: 24 months Unit Cost Quantity Monthly Recurring Cost $1,700.00 1 $1,700.00 $1,500.00 1 $1,500.00 $1,700.00 1 $1,700.00 $1,500.00 1 $1,500.00 $1,700.00 1 $1,700.00 $1,500.00 1 $1,500.00 $1,700.00 1 $1,700.00 $3,000.00 1 $3,000.00 $2,200.00 1 $2,200.00 $1,700.00 1 $1,700.00 Total Monthly Development Cost $18,200.00 Development Cost Monthly Development Cost x 24 Total $4,36,800.00 Costs – Development (A) 24 FINANCIAL Option 1 - Cloud Based Cloud Server Data Backup Unit Cost Quantity Monthly Reccurring Cost 2 $4,000.00 $8,000.00 1 $1,000.00 $1,000.00 Monthly Infrastructure Cost $9,000.00 Option 2 - Locally Hosted Server Bandwidth Co-location Unit Cost Unit Monthly Reccurring Cost 2 $1,500.00 $3,000.00 $5,000.00 10 Mbps $5,000.00 $1,500.00 2 $3,000.00 Total Monthly Reccurring $11,000.00 Infrastructure Costs for : 24 months Infra (Cloud) $2,16,000.00 Total $6,52,800.00 Infra (Local) $2,64,000.00 Total $7,00,800.00 Highlights: Recommend Option 2 Data stored within Nigeria Low Latency access Costs – Infrastructure (B) 25 Development Cost $4,36,800.00 Infra Cost (Cloud) $2,16,000.00 Total $6,52,800.00 Development Cost $4,36,800.00 Infra Cost (Local) $2,64,000.00 Total $7,00,800.00 Highlights: FINANCIAL Total Costs (A+B) Infrastructure costs has two options – Cloud or Locally hosted option within Nigeria Costs vary based on your choice Cloud based servers are hosted by State of art data centers across Europe Locally Hosted servers are hosted at the premises of Telecom providers within Nigeria Infrastructure costs guarantees 99.5% availability on both options 26 Maintenance Cost Maintenance Team Dedicated Server Administrator Dedicated Senior Web Developer Dedicated Senior Software Engineer Unit Cost $1,700.00 $1,700.00 Quantity 1 1 1 $1,700.00 Monthly Maintenance Cost Monthly Reccurring Cost $1,700.00 $1,700.00 $1,700.00 $5,100.00 Training Cost FINANCIAL Train the Trainer Allowance for Staff Hotel Costs Transportation Air Fare Costs per day No of Days Total Training Costs $70.00 5 $350.00 $200.00 5 $1,000.00 $50.00 5 $250.00 $1,400.00 1 $1,400.00 Training Cost per person $3,000.00 Add On Costs – Maintenance & Training 27 PROJECT IMPLEMENTATION 28 PROJECT IMPLEMENTATION 29 PROJECT IMPLEMENTATION 30 • • • • • ANALYSIS ASSESSMENT PROPOSAL ACCEPTANCE GO LIVE STAGE 02 • • • • DESIGN PLATFORM STRUCTURE ROAD MAP • CONTENT WRITING • CODING • GRAPHICS DESIGN STAGE 01 PROJECT IMPLEMENTATION STAGE 03 1. Submitting a Proposal 2. Explaining the Proposal 3. Sign off on Contract Stages STAGE 04 • TESTING • UI/UX ASSESSMENT • COMPLIANCE WITH GLOBAL STANDARDS • PROMOTION • GOOGLE ANALYTICS & AD WORDS • FACEBOOK MARKETING STAGE 06 • MAINTAINANCE • UPDATE CONTENT • VALUE ADDED SERVICES STAGE 05 4. Sign a Non Disclosure Agreement 5. Receive initial Payment 6. Go live with Production 31 Items Phase 0 PROJECT IMPLEMENTATION Months 2017 2018 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Analysis of the Requirement Assessment of current situation Proposal Scope of Work Sign Contract Receive Payments Go Live Start Billing Allocate Human Resources Introductions to stake holders Build Infrastructure Phase 1 Servers Database Domain Name Registration Network Timeline 32 Items Months 2017 2018 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Website for OSC Design Corporate Image of OSC Logo Font Color Theme Home Page & About Us Our History Phase 2 Organization Chart Our Ministers Governers Message PROJECT IMPLEMENTATION Client Charter Vision & Mission Social Media Integration Weather & News Updates Citizens Community Timeline 33 Items PROJECT IMPLEMENTATION Timeline Phase 3 Module 1: Jobs & Employment Module 2: Public Health & Environment Train & Implement Phase 4 Module 3: Payment Counter Module 4: Public Facilities Train & Implement Phase 5 Module 5: Traffic Management Center Module 6: Procurement Management Train & Implement Phase 6 Module 7: Municipality Module 8: Vehicle Management Train & Implement Phase 7 Module 9: Culture & Arts Module 10: Licensing & Petty Trading Train & Implement Phase 8 Optimization Handover Months 2017 2018 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 34 DEFINE CONTROL IMPROVE PROJECT IMPLEMENTATION Reviews MEASURE ANALYZE Reports: Reviews: ▪ Weekly Work Status Reports ▪ At every stage ▪ Monthly Work Status Reports ▪ Roadmap Review ▪ Quality/Error Review 35