Auditing the HR Function Kelli W. Vito, SPHR, CCP KV Consulting Why Conduct an HR Audit? Routine check-up (uncover any conditions you may have and set up a treatment plan) Determine how you can best align HR operations with organizational goals Ensure compliance with federal and state regulations Aspects of HR Audit Strategic Functions Compliance Issues HR Emerging Issues Executive management ethics Skyrocketing healthcare costs HR outsourcing Baby boomer exodus – labor shortage, aging and diverse workforce Knowledge work – managing knowledge workers Typically Out of Scope Payroll Safety and Health Workers Compensation Retirement Plans Health Insurance Plans Deferred Compensation Programs Unemployment HR Department Basics HR Department Basics Strategic Management Department Structure & Staff Competencies HR Facilities HR Technology & Information Control Strategic Management Strategic Plan Operational Plan HR Performance Management HR Budget Legislative/Regulatory Environment Key Administrative Advisors Chief HR Officer Chief Information Officer Technology resources People resources Agency Head Chief Financial Officer Monetary resources HR is Strategic Partner when: HR leader has/is: strong knowledge of HR roles and functions, business strategy and operations perceived as a credible advisor by his/her peers and executive management. Top HR position is organizationally on the same level as other program directors and administrative directors HR Dept. is viewed as approachable and trusted to provide accurate information. HR is Strategic Partner when: HR Dept. is part of a network of HR Depts. in peer organizations that share experiences, strategize regarding common problems, and stay abreast of latest HR trends and developments. Strategic HR plan is closely linked to overall strategic plan. Performance assessment of HR programs, including key metrics, is routinely completed. Department Structure & Staff Competencies HR Organizational Chart HR Staff Competencies HR Competencies Cultural & Change Steward Business Ally Talent Manager Credible Activist Operations Executor Strategy Architect HR Facilities Physical facilities of the HR department Reception of job candidates Legal and other employment notices Private areas for interviews and employee consultations HR convenient to employees Easy access to HR employee for questions HR Technology & Information Control HRIS Information Management Processes Key HR Risk Areas Key HR Risk Areas Workforce Planning & Employment HR Development Total Rewards Employee & Labor Relations Risk Management Workforce Planning & Employment Workforce Needs Determination Organizational Design Recruiting Programs Selection Process Contractor Management Succession Planning Turnover and Employee Relations Regulations Compliance Fraud HR Development Training Needs Assessment New Employee Training Technical Training Supervisory Training Training Assessment Employee Coaching Performance Appraisal Counseling Discipline Total Rewards Compensation Philosophy Job Documentation Market Analysis Salary Structure Development Job Evaluation Salary Administration FLSA Determination & Overtime Benefits Administration Payroll Employee & Labor Relations Policies and Procedures Employee Attitude Surveys Employment Records Employee Compliant and Grievance Process Labor Relations Risk Management Safety & Health Outsourcing and Co-sourcing Needs Assessment Vendor Selection Process Vendor Management KV Consulting Kelli W. Vito, SPHR, CCP kelli.vito@kvconsulting.net 512-293-4678