Jubail Industrial College
is pleased to announce short courses in Management
1. Provide a thorough understanding of the basic to advanced
concepts of Management
2. Presentation mixed with practical role plays
3. Aimed at fast learning and immediate application
4. Real-life based experiences exchanged
5. Customized to the local culture and work environment
6. Professional trainers with industrial experience
Who can attend our training courses?
1. Supervisors
2. Coordinators
3. Office Managers / Executive Assistants
4. First Level Managers
5. Middle and Senior Managers
Venue:
Note:
Training can take place at MIT Dept. or any
other locations (i.e. Intercontinental Hotel in
Jubail Industrial City) upon mutual agreement
 Program will be conducted with
For more information, please contact:
Special Programs Unit @ Industrial Relations Dept.
a minimum of 6 participants
 Course materials, literatures, lunch
and refreshment are included in the
course fee
Tel.: +966 (013) 340-2011
Tel.: +966 (013) 340-2140
Fax : +966-013-340-2060
Email Address: specialprograms@jic.edu.sa
Any desired Special Programs or Customized short Course can be designed and arranged upon request and in line with
customer’s needs.
Jubail Industrial College
is pleased to announce short courses in Management
S. N.
Course Title
Date in Hotel
Duration Days (Hrs.)
Time
1.
EffectiveLeadership
7/4/2015–9/4/2015
3 Days
8.00 am-3.00 pm
2.
BuildingCommunication and Interpersonal Skills
14/4/2015 –16/4/2015
3 Days
8.00 am-3.00 pm
3.
Workplace Conflict Management
21/4/2015–23/4/2015
3 Days
8.00 am-3.00 pm
4.
Administrative Office Management
28/4/2015 –30/4/2015
3 Days
8.00 am-3.00 pm
Fees in Saudi Riyals shall be made in favor of:
Jubail Industrial College (JIC)
Account Number: 065 211 28 000 104
Bank Name
: Al AHLI Commercial Bank (NCB)
Jubail Industrial Branch
Account Name : Special Programs
IBAN Number
: SA 231 000 000 652 112 800 0104
Any desired Special Programs or Customized short Course can be designed and arranged upon request and I line with
customer’s needs.
Jubail Industrial College
COURSE: EFFECTIVE LEADERSHIP
This course explores leadership qualities and the skill, abilities and focus it takes to become an effective leader. The participants will
learn how to direct, inspire and motivate their staff to get more from them in order to achieve better organizational outcomes.
Course Title: Effective Leadership
Course Learning Outcomes:
On the completion of the course , the trainee should be able to:
 learn the desirable qualities and skills of an effective leader
 choose the most appropriate leadership style for any given situation
 empower others to perform
Course Outline:
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Modeling Key Behaviors of Effective Leadership
Modeling Organizational Values and Standards and Building Trust
Leadership Models and Choosing the Appropriate Leadership Style
Planning the Direction and Destination of the Team
Effective Decision Making
Empowerment and Team Motivation
Communicating Expectations, Roles and Responsibilities
Principles of Delegation
Linking Leadership, Management and Performance
WHO SHOULD ATTEND?
Average Participants’ Background:
This course is suitable for all types of managers at the frontline of the organization
Duration :
3 days
Jubail Industrial College
COURSE: BUILDING COMMUNICATION AND INTERPERSONAL SKILLS
This course allows participants to develop the personal insight necessary to lead, manage, and interact with colleagues and
employees effectively and productively through identifying and practicing the key skills of interpersonal and intergroup communication.
Course Title: Building Communication and Interpersonal Skills
Course Learning Outcomes:
On the completion of the course , the trainee should be able to:
 understand the human communication process
 develop awareness of the factors leading to effective communication
 identify and address the potential problems in communication
 utilize communication to recognize and respond to interpersonal dynamics
 learn how to manage conflicts and interpersonal problems in order to promote a more effective working relations
Course Outline:
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The Human Communication Process
Listening, Perception, and Non-Verbal Communication
Potential Problems and Communication Barriers
Downward and Upward Communication
Informal Communication
Self Concept, Self Disclosure and Assertiveness
Initiating, Strengthening, and Maintaining Working Relationships
Dealing with Defensiveness/Creating Supportiveness
Managing Conflict and Interpersonal Problem Solving
WHO SHOULD ATTEND?
Average Participants’ Background:
This course is essential for all levels of managers and to anyone wanting to advance their communication and interpersonal skills.
Duration :
3 days
Jubail Industrial College
COURSE: WORKPLACE CONFLICT MANAGEMENT
This course focuses on ways managers and supervisors can work with their employees to manage and resolve conflicts in the
workplace by recognizing the causes of workplace conflict, facilitating resolution of conflict and managing the work relationships once
the conflict has been resolved.
Course Title: Workplace Conflict Management
Course Learning Outcomes:
On the completion of the course , the trainee should be able to:
 identify the causes of workplace conflict
 state why it is important to resolve conflict in the workplace
 understand the basic behavioral styles and know how to adjust to each for conflict prevention
 implement appropriate initial responses to workplace conflict and disputes
 describe the methods of resolving conflict
 list the Do’s and Don’ts of workplace conflict
 describe the steps in the conflict resolution process
Course Outline:
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Causes of conflict
How to diagnose conflict within the organization
Stages of conflict
Essential communication skills in conflict
Different behavioral responses to conflict
Strategies for managing conflict
Encouraging collaborative problems solving
Designing conflict resolution processes
Six steps to resolve conflict
WHO SHOULD ATTEND?
Average Participants’ Background:
This course is essential for all levels of managers, supervisors, team leaders, and human resource professionals.
Duration :
Jubail Industrial College
COURSE: ADMINISTRATIVE OFFICE MANAGEMENT
This course is designed to assist office managers determine a clear and purposeful role and develop effective skills for communicating
with all organizational stakeholders, especially the office team. The focus of this course is on the skills required in the office manager’s
role including supervision, delegation, recruitment, coaching and appraisal, conflict management and communication.
Course Title: Administrative Office Management
Course Learning Outcomes:
On the completion of the course , the trainee should be able to:
 understand the roles and responsibilities of an office manager
 examine recruitment procedures
 understand effective office policies and procedures (i.e. different methods of filing, their advantages and disadvantages)
 display a positive image at all times, enhance communication skills and develop assertiveness skills
 learn to deal with difficult people, manage upwards, and manage superiors
 be aware of, and deal with, health, safety and environmental issues at work
Course Outline:
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Roles and Responsibilities of Administrative Office Manager
Examining Company Structures & Organization Charts
Recruitment and Selection
Office Administration
Filing and Organizing
Health and Safety Policies and Procedures
Managing People, Delegation and Supervision Techniques
Dealing With Difficult People and Situations
Organizational Ethics
WHO SHOULD ATTEND?
Average Participants’ Background:
This course would ideally suit office managers, executive assistants or any staff responsible for the planning and organizing of an office environment.
Duration :
3 days