Chabot College
October, 1999
Course Outline for Psychology-Counseling 37A
WORKPLACE AND INTERPERSONAL SKILLS EDUCATION I
Catalog Description:
37A - Workplace and Interpersonal Skills Education I
2 units
Development of critical skills to enable students to internalize and use abilities. Effective life
management skills transferable to the workplace. Achievement of goals while maintaining dignity and
respect for oneself and others. Enhancement of self-esteem, identification of individual talents,
creation of internal motivation and drive to expand talents and assume responsibility. 2 hours.
Prerequisite Skills:
None
Expected Outcomes for Students:
Upon completion of the course students should be able to demonstrate:
1. an awareness of the building blocks for self esteem;
2. the ability to develop clearly defined growth goals;
3. an understanding of the basic principles of self-responsibility; increased degree of acceptance of
responsibility for themselves;
4. ability to develop healthy workplace and personal relationships;
5. knowledge of coping skills, including stress management techniques;
6. increased skills in conflict resolution and anger management strategies
7. ability to set specific and immediate goals with detailed plans for achievement
8. ability to relate effectively (personal and workplace)
9. understanding of cause and effect—consider consequences before action.
10. use of change management techniques.
Course Content
1.
2.
3.
4.
5.
Curriculum overview
Defining rules of the game
Discussion skills; critical thinking skills introduced
Affective Skills Inventory
Self-Esteem I (basic human needs, understanding self-esteem—internal source, unique talents,
positive focus, integrity—personal, community, workplace, humanness)
6. Responsibility I—basic principles of self-responsibility
a. What you do makes a difference
b. Personal Power
c. Behavior Loops
d. You Always Have a Choice
e. The Vocabulary of Power
f. Gaining Control—The basis of personal power
g. Responsible and Non-responsible statements
7. Relating Effectively I
a. Listening Skills
b. Listening for Understanding: content and feelings
c. Non-Verbal Communication
d. Responding to indicate understanding
e. Behavior Loops: Sending
Chabot College
Course Outline for Workplace and Interpersonal Skills Education I, Page 2
October 1999
]
8. Problem Solving and Goal Setting
a. Creating goals
b. The Power of Role Models
c. Internal Motivation
d. Resolving Group Problems
e. Empowering Others to Resolve Problems
f. Resolving Your Own Problems
g. Creating Growth Goals
Methods of Presentation:
1.
2.
3.
4.
Lecture
Discussion
Assessment
Lab
Typical Assignments
1. Completion of the Affective Skills Inventory
2. Role-plays—Verbal Communication—students demonstrate knowledge and practical applications
by responding to scripted situations
Methods of Evaluating Student Progress:
1.
2.
3.
4.
5.
Student self-assessment
Instructor observations
Individual interviews
Participation
Completion of personal development profile workbook activities
Textbook(s) (Typical):
Lifelines, Sharan B. Merriam, M. Carolyn Clark, Jossey-Bass Publishers, 1991
Special Student Materials:
Personal Development Profile Workbook (revised with permission from Personal and Social
Responsibility program by Constance Dembrowsky, Institute of Affective Skills Development, 1988)
c:\documents\word\outlines\pscn\pscn 37a 10-99.doc