THE NEW TV OF GENERATION Z | Making it relevant and making it pay JAY SAMIT | DATE Age of disruption • Generation Z “coming of age” has caused a major media disruption - 87 million millennials - Aged 19-38 - 42% parents - Starting families, buying homes - Purchasing their own entertainment - Disrupting media consumption patterns with unprecedented expectations of: - Access to content where and whenever they want it - Convenience, control, choice 2 Making it relevant • Service providers must adapt to the new market reality of Gen Z • They need to make TV relevant for them by: - Providing content on all screens all the time - Learning about and understanding their individual preferences - Using that information to promote and deliver what each individual wants most - Creating a compelling interactive experience 3 Making it pay • To make it pay, service providers must: - Determine the right business model - Enlist the right partners - Construct solution sets around the “content creation cycle” paradigm of: - Delivery - Measurement - Analytics 4 Making it pay delivery OUTBOUND CONTENT DISTRIBUTION • Content management and delivery across the full range of: - Smart TVs PCs Mobile devices Streaming players 5 Making it pay measurement TABULATION OF ACTION AND SENTIMENT • • Behavioral - Gather individuated data points - Construct multiple interaction threads - Determine habits and behaviors from thread analysis Sentiment reporting - Define subject (Deflategate, 50 Shades of Grey) - Sample social conversation related to subject - Assign volume (# of communications) and sentiment (positive/negative) values to those samples 6 Making it pay analytics GENERATION OF MEANINGFUL INTELLIGENCE: BEHAVIORAL ANALYTICS • • • • Tabulate individuated action data (clicks and views) Draw inferences based on nuanced interaction threads Establish authentic digital profiles Issue relevant recommendations and promotions 7 Making it pay analytics GENERATION OF MEANINGFUL INTELLIGENCE: SOCIAL ANALYTICS • Leverage cross-section of volume and sentiment values to: - See beyond actions consumers take - Understand what they think and feel - Characterize cultural sentiment 8 Disruption’s dividends • The new TV of Generation Z offers consumers greater: - Entertainment value - Engagement potential • It gives service providers the ability to: - Understand and respond to consumers needs and desires - Expand business opportunities Disruption pays off for everyone > Build the market by designing for the individual < 9 Thank you. SeaChange is a registered trademark of SeaChange International, Inc. All other marks are the property of their respective owners. While every effort is made to ensure the information given is accurate, SeaChange does not accept liability for any errors or mistakes which may arise. All features, specifications, system requirements and/or compatibility with third party products described herein are subject to change at any time without notice. 10