CORPORATE COMMUNICATION IN MANAGEMENT AM BANK INTAN NABILAH. KHAIRUNNISA. KHAIRUL AMIRAH. MAS IZZATIE. MIZANUR HAZIRA. NUR ELLISA NAJWA. INTRODUCTION Arab Development Bank Malaysian Developement Bank COMPANY BACKGROUND Hussin Najadi Kuala Lumpur Stock Exchange (KLSE) Listed in KLSE 2003- Am Bank Tower Tun Mahathir b. Mohamad Offer wide range of conventional product & services Offer wide range of Islamic product & services ORGANIZATIONAL MAIN SERVICES PERSONAL FAMILY TAKAFUL MAIN SERVICES FUND MANAGEMENT BUSSINES ORGANIZATIONAL MAIN SERVICES Deposit Zakat PERSONAL Financing Card ORGANIZATIONAL MAIN SERVICES BUSINESS Market or Treasury Trade Services Fund Management Financing ORGANIZATIONAL MAIN SERVICES Fund Management Family Takaful ORGANIZATIONAL ANALYSIS STRENGTH WEAKNESS - Islamic banking strategy - Integration issues - Good brand image - Poor performance issue SWOT ANALYSIS THREAT - Slowdown in China economic OPPORTUNITIES - Add branches at Asian countries -Good future prospect TYPE OF MEDIA Direct Mail News Paper Directory Advertising Print Media Outdoor Advertising TYPE OF MEDIA Online Media Television Advertising Specialty Media BROADCAST MEDIA CRISIS MANAGEMENT ANALYSIS FINANCIAL ISSUES • Financial services industry behave and live • Professionals in financial service industry ACTIVIST CAMPAIGN • “What’s Your Social Mileage” • Social media and digital platforms INTERNATIONAL ARGUEMENT • Preventing a domino effect • Focusing on dealing with inflationary expectations RECOMMENDATION Divide into small group Upgrade credit card rate and rates loans. AmBank should value adding strategic partnership. CONCLUSION Cost low BUT Profit high To achieve goals Adequate and effective Organized systematically