Curriculum Vitae Garth Nash 2016 Contact Details: 13 Epping Drive Westville Durban, 3629 Cell: +27 820788855 E-mail: ipadza@gmail.com Education: Secondary School Education Queensburgh Boys High Matric - 1987 Tertiary Education Varsity College: business management diploma. Apple: ASCP Apple Certified Support Professional People Cert: Vmware Install Configure Manage People Cert: ITIL Certificate in IT service Introduction: I have over 25 years of experience working in in retail management and IT and IT management. I own my own store in Westville and run a specialist IT company focusing on SOC Media Centers, long distance wireless networking, server implementation and support and Apple Support and repair. • Project Management o IT Lifecycle and Service management. o New install planning and implementation. • Financial management o Management information o Budgets, quotes and invoices • Staff management o Recruitment. o Shift rosters. o Salary and Wages. o Annual negotiations. o All Disciplinary and CCMA issues. o Design and filing documentation and procedures My core strengths: • I bring a wealth of knowledge and experience through my expertise in problem solving, implementation and streamlining of process flows. I believe that my keen attention to detail has and will continue to shown results that will benefit business financially. • I am self motivated, a good listener, have the ability to teach, mentor and nurture co-workers. I have a good sense of humour and a ‘never say die’ attitude. My work philosophy: I firmly believe that my tenure in the industry, expertise and instinct have placed me in a favorable position to grow any develop and grow my departments. I have remained focused on developing my staff in order to further them and have seen results in the increase of revenue and low staff turnover. • Vision and plan! I am able to take the mission statement and vision from the directors and set in motion my modus operandi to motivate a team to grasp the goals of the company and go back to the basics with solid customer service, quick response times and understanding of clients’ requirements. • Success! I am able to strategically place team members in areas of their strengths, create portfolios and refocus and fine-tune operations. Working experience Date: Company: Position: Notice Period: Reason for Leaving: 1st April 2010 - current The Hardyboys IT Manager 30 days Limited scope for growth, need new challenges Portfolio: • Help desk monitoring. • Policy creation and amendment. • IT service lifecycle implementation and monitoring • Administering day-to-day operations of the publications, including o Monitoring desktop support roles o Reviewing server uptime and Logs. o Annual Budgeting. o Managing the flow of work to ensure that deadlines are met • Provide reports to FD including: o Help desk Reports o IT budgets and timelines Date: Company Position Notice Period Reason for Leaving: 1st March 2005 – current Essentials Owner NA NA Portfolio: • Manage all aspects of two stores in the Westville area selling general merchandise including Baked goods, Liquor, Groceries and Tabaco. • Business plan and strategy. • Staffing. • Maintain client relationships • Budgets • All aspects of daily management including, debtors, creditors, stock control, cash-up and banking procedures and controls. Date: Company: Position: Reason for Leaving: 1991 – current Cool Ideas 1494cc Member NA Portfolio: • Design and install Long Distance WIFI links and networks. • Design and install and support servers and networks. • Design, produce and market SOC Media Centers • Support and repair Apple products o Installation, on site support and remote support of all Apple Desktop Products and OS’s. o Repair and maintenance of all Apple Desktops and Servers. Referees: 1. Kirsten James The Hardyboys (+27) 315339000