Business Skills for Chemical Scientists Ingenuity Part 1 1 Agenda •Ingenuity Example Explanation And chemistry •This session – PHASE ONE - RED CARD •Ahead for next session 2 What is ingenuity? In action… Apollo 13 The Million Dollar Homepage 3 Ingenuity starts with #1 • A focus on the ‘Huston we have a problem’ moment rather than ‘EUREKA! here’s the solution..’ • In the tradition of The entrepreneur (in the Schumpeter (1921) sense not the everyone in business sense) Shifting the paradigm (Kuhn, 1962) Tensions – between innovation and orthodoxy 4 Ingenuity starts with #2 • And YOU… • Problem solving … Mechanically? Tacit knowing and trust ? Need for divergent thinking before rushing to convergent production of a single solution too soon 5 Problem Description Phase I Definition Problem Structure Strategy to Solve Problem •The INGENUITY process •Example Problem Statement Phase II Discover Ideas-Opportunities Potential Concepts Final Concepts Phase III Determine Selection Process Implementation Plan for Optimal Solution 6 Problem Description DESCRIBE THE SYMPTOMS • The RED card Phase I Definition Problem Structure FIND THE ROOT CAUSES Strategy to Solve Problem DECIDE HOW TO ATTEMPT A SOLUTION 7 Thoughts on problem definition… ‘have lots of ideas and throw away the bad ones….You aren’t going to have good ideas unless you have lots of ideas and some sort of principle of selection’ Linus Pauling • Top TIPS Listen (to yourself AND each other) Don’t interrupt Some useful questions when defining the problem, see p47-59 8 Thoughts on problem definition… ‘Intelligent people can juggle a half-dozen concepts simultaneously and make good decisions rapidly – and many of them seldom have a creative moment. They are so good at the standard answers and so eager to move on to the next decision that they never play around with nonstandard possibilities… There is such a thing as being “too good” because, in much of life, there are no correct answers. You have to invent new ones and contemplate them for some time.’ W. H. Calvin • Top tips • Open your mind, say anything • Pause, slow down - notice when you are rushing ahead with the one solution • Stay on task… define the problem 9 Phase 1 – define • How does the problem manifest itself? • Who does the problem affect? • What is the impact of the problem? • Analyse the evidence; describe the symptoms 10 Lack of parking in the city • Describe the problem - who, what, when, where, how, why (symptoms) Time parking - stress and ? productivity Cars being driven around unnecessarily • • • • • Pollution / health issues City life unpleasant Slows all traffic Accidents Waste of petrol / car damage 11 Phase 1 – discover • How does the problem work? • Is it simple or complex? • What are the root causes? • Explore the structure of the problem, find the root causes 12 Phase 1 – determine • What are the criteria for success? • What are the • Decide how to attempt constraints in both time a solution and resource? • What are the priorities? Lack of parking in the city • Problem Structure Lack of parking Public transport inefficient/ unattractive People like privacy/ space The car • Problem Strategy Pilot solution in Nottingham area 14 • The RED card TASK Problem Description DESCRIBE THE SYMPTOMS Phase I Definition Problem Structure FIND THE ROOT CAUSES Strategy to Solve Problem DECIDE HOW TO ATTEMPT A SOLUTION 15 Global challenges and chemistry • • • • Population growth Scarcity of resources Disease Consequences of the industrialised and globalised world Population - ageing healthcare Resource scarcity – nonrenewables; energy; water; land Disease - obesity; HIV; cancer; infection Late modern world climate change; sustainability and waste; urbanisation; mobility 16 Business Skills for Chemical Scientists Ingenuity Part 2 17 Agenda •Ingenuity Revisit key points Review progress •This session – PHASE TWO- ORANGE CARD •Ahead for next session 18 What is ingenuity? Phase 2… Apollo 13 Phase 2– generate lots of IDEAS 19 Problem Description Phase I Definition Problem Structure Strategy to Solve Problem Problem Statement • The INGENUITY process Phase II Discover Ideas-Opportunities Potential Concepts Final Concepts Phase III Determine Selection Process Implementation Plan for Optimal Solution 20 Problem Statement PREPARE TO FIND SOLUTIONS • The ORANGE card Phase II Discover Ideas/Opportunities GENERATE MULTIPLE SOLUTIONS Potential Concepts NOTICE AS REALISTIC CONCEPTS EMERGE 21 Thoughts on problem discovery… “Creativity is the yeast • Top TIPS of innovation; a small Listen (to yourself AND each other) part of the recipe, Don’t interrupt useless on it’s own but Some useful questions see what happens when when discovering the you miss it out” problem, see p62-84 William Beck 22 Phase 1 – define • Present a clear explanation • Construct a strategy • Compose a statement • Prepare to find solutions 23 Lack of parking in the city • Problem Statement ‘there is an excess demand for parking in areas of insufficient supply for commuters in cities” 24 Phase 2 – discover • Seek analogies • Generate non obvious ideas • Find as many ideas as possible • Generate multiple solutions 25 Phase 3 – determine • Reflect on nature and diversity of ideas • Have all the permutations been explored? • Have enough ideas been produced? • Notice as realistic concepts begin to emerge 26 city parking – multiple solutions Under water parking Park in middle of roads Model specific parking Parking on sides of buildings Mobile car parks No lines in car parks Low roofs in car parks Jig saw cars Car becomes a generator Disposable cars Cars become delivery cars floating cars Driverless cars Ebay car park auction for space Collapsible cars Time share car parks No lorries in city No shops in cities Community cars Portable offices 27 Effect ideas discovery… • Top TIPS Generate as many solutions as possible (>50) Use post it notes Make a lateral, non linear jump to achieve creative insights ‘Hitchhiking’ is encouraged • Top TIPS No criticism is allowed Rank your ideas from 1= incremental innovation and 5 = radically new You should aim to generate at least 20 radically new ideas use your knowledge of the latest research in your field 28 •The ORANGE card TASK Problem Statement PREPARE TO FIND SOLUTIONS Phase II Discover Ideas/Opportunities GENERATE MULTIPLE SOLUTIONS Potential Concepts NOTICE AS REALISTIC CONCEPTS EMERGE 29 Business Skills for Chemical Scientists Ingenuity Part 3 30 Agenda •Ingenuity Revisit key points Review progress •This session – PHASE THREE- GREEN CARD 31 What is ingenuity? Phase 3… Apollo 13 Phase 3–at last, the SOLUTION 32 Problem Description Phase I Definition Problem Structure Strategy to Solve Problem Problem Statement • The INGENUITY process Phase II Discover Ideas-Opportunities Potential Concepts Final Concepts Phase III Determine Selection Process Implementation Plan for Optimal Solution 33 Final Concepts SELECT AND ENGINEER POTENTIAL SOLUTION • The GREEN card Phase III Determine Selection process FIND THE BEST SOLUTION Look to the future CONSIDER IMPLEMENTATION 34 Thoughts on problem determination … ‘‘People who don’t take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year’’ Peter Drucker 35 Phase 1 – define • Sort and sift ideas into categories • Construct realistic possibilities • Select 3/4 • Select and engineer potential solutions 36 Phase 2 – discover • Recall criteria from problem definition stage • Compare the alternatives • Choose the optimal solution • Investigate the alternatives and find the best solution 37 Phase 3 – determine • Present chosen solution • Examine barriers to acceptance • Produce implementation plan • Concentrate on the imagined future 38 city parking – final concepts • Categorised ideas into three groups Infrastructure changes High tech solutions Social engineering • Produced three super solutions – one from each category • Mobile car park • Yield management of car parks via tom toms, GPS • Ban lorries 39 Effective determination … • Final concepts Categorisation post-it notes theme the ideas be flexible – force fit Synthesis start with a single idea and build from the rest • Selection generate criteria required in a solution score solution by criteria advantages/disadvantages matrix • Implementation imagine using a solution in practice removing negatives:- borrow from other solutions and from phase 2 40 •The GREEN card TASK Final Concepts SELECT AND ENGINEER POTENTIAL SOLUTION Phase III Determine Selection process FIND THE BEST SOLUTION Look to the future CONSIDER IMPLEMENTATION 41