13733 77th Ave Ct E Puyallup, WA 98373 937-776

13733 77th Ave Ct E
Puyallup, WA 98373
[email protected]
Anthony M. Pence
Proven track record of success in developing Air Force leadership through a combination of instructional programs and
improvement activities focused on contributing to the overall vision and mission of the Department of Defense. Advanced
experience in providing consultation, mentorship, and coaching to over 900+ professionals, increasing organizational
effectiveness through problem solving techniques, real world case studies, and improving interpersonal communication.
Leadership / Supervision
Team Builder
Team Player
Conflict Resolution
Detail Oriented
Strong Time Management
Public Speaker
Strong Communication
Problem Solver
Reliable and Dependable
Microsoft Office 2010
Customer Service
Systems Experience: GAFS (General Accounting and Finance System), IAPS (Integrated Accounts Payable System), CCaR
(Comprehensive Cost and Requirement System), CRIS (Commanders’ Resource Integration System), DTS (Defense Travel
System), CMS (Case Management System)
United States Air Force (March 1993 – September 2013)
Payroll / Customer Service Manager, Financial Services, 62nd Comptroller Squadron, JBLM- McChord Field, WA
June 2010 – September 2013
 Supervised a team of 22 while directly managing 8 employees
 Responsible for overseeing processing of payroll and travel expenses for 5,000+ active duty and reserve personnel
 Advised and presented information to Senior Management consisting of financial customer service matters affecting
12,000+ personnel
 Reorganized and streamlined operations through process improvements negating impact of 20% manning deficit
 Handled escalations of payroll matters including researching and resolving discrepancies in pay, unpaid expense
reports, and special pay requests
 Responsible for managerial reporting of financial metrics including expense discrepancies and personnel actions
 Ensured required training of all personnel to limit errors and increase efficiency of all pay transactions
 Managed and ensured talent on team was properly utilized and cross trained to cover deployments and absences
 Led Financial Management support of Operation Pacific Passage; directed 7 day / 24 hour operations repatriating
2,600 civilians with $20,000 in travel payments
 Developed streamlined process for deployed members to submit travel expense reports; members paid in under 6
days verses the Air Force 20 day standard
Anthony Pence |2
Resource Advisor, 8th Operations Group, Kunsan AB, Republic of Korea
June 2009 – June 2010
 Expertly managed/executed $470,000 operating budget providing financial guidance to Senior Leadership to meet
strategic goals
 Buying / Purchasing Agent
 Ensured daily flying activities were completely funded and supported
 Daily, weekly and monthly reporting of financial metrics to Senior Leadership
 Handled fiscal year end duties to include financial reporting and reconciliation
 Provided supporting documentation to Senior Leadership for unfunded requests; awarded $882,000 for Flight
Equipment and Survival and Reconnaissance requirements
Senior Instructor, 88th Mission Support Squadron, Wright Patterson AFB, OH
April 2005 – June 2009
 Interim Commandant during 6 month vacancy
 Managed a staff of 3 Instructors in providing 192 classroom hours per 5 week course
 Oversaw successful graduation of 7 classes / 210 students per year
 Responsible for scheduling students through Wing / Unit Leadership; ensuring student promotion eligibility
 Planned and executed $20,000 operating budget for school
 Managed $4.2 Million budget for Mission Support Squadron
 Responsible for teaching and mentoring Airmen in leadership and supervisory skills to prepare them for career
Financial Analyst, HQ Material Systems Group, Wright Patterson ABF, OH
March 2004 – April 2005
 Reconciled reimbursement program transactions and audited funding documents for $330 Million program
Instructor, 30th Mission Support Squadron, Vandenberg AFB, CA
March 2002 – March 2004
 Responsible for curriculum development to include lesson plan design, academic schedules, test review and
 Taught leadership, communication and skills related to the Profession of Arms to 250+ students per year
NCOIC, Business Management, Detachment 9, Space and Missile Systems Center, Vandenberg AFB, CA
December 2000 – March 2002
 Responsible for $189,000 Purchase Card Program supporting space-lift operations
 Developed innovative database to track transactions for three separate divisions with diverse missions
Financial Management Journeyman, Travel Accounting/Pay, Electronic Systems Center and Financial Analyst, 66th Air base
Wing, Hanscom AFB, MA
February 1997 – November 2000
 Served as Financial Advisor to Wing Leadership; analyzed budget execution and developed financial plans
 Prepared and analyzed financial reports for Senior Executive and Budget Officer for all Wing organizations
Anthony Pence |3
Financial Management Apprentice, Stock Fund and Commercial Services, 377th Comptroller Squadron, Kirtland AFB, NM
August 1993 – January 1997
BMTS, Lackland AFB, TX and Financial Management Technical Training School, Sheppard AFB, TX
March 1993 – July 1993
Park University
Bachelor of Arts, Human Resources
(Senior status, Anticipated Graduation Spring 2014)
Community College of the Air Force
Associate in Applied Science, Instructor of Technology, 2004
Associate in Applied Science, Financial Management, 2002
Academic Instructor School
Maxwell AFB, AL, 2002
Certifications and Continuing Education
 Master Resiliency Training Assistant, 2011
 Community College of the Air Force
o Occupational Instructor Certificate, 2007
 NCO Academy, 2007
 Airman Leadership School, 1997
Distinguished Graduate, Airman Leadership School / NCO Academy
STEP (Stripes for Exceptional Performers) Promoted to Technical Sergeant, 2006
NCO of the Year: 2005, 2006, 2007
Instructor of the year, 2007
References Available Upon Request