RULES OF ROMANCE AT WORK: WHO'S THE BOSS? ANGELINE G. CLOSE University of Georgia INTRODUCTION • 8 Million Relationships a year begin at the workplace (Society for HR Management) • 52% have been asked out by a co-worker (U.S. Pew National Survey) • Difficult to compartmentalize personal and business lives • Americans live at work, why not date at work? OBJECTIVES I facilitate a contribution of : • RQ1. When should there be a policy discouraging workplace dating? • RQ2. Why have such a policy? • RQ3. Would such a policy be taken seriously? LITERATURE REVIEW • • • • • • • Corporate HR Documents Relevant Court Cases CRM Literature OB Literature Applied Psychology Journals Business Law Journals Policy Journals METHODS • Observations (exploratory data) Field notes on proximity and body language • Focus Group (n=12) college-aged singles, (active daters or unmarried) pre-focus group questionnaire, $30 compensation • In-depth Interviews (n=22), 30-130 min., consented recording, transcriptions, coding of themes, reconstruct themes in terms of 3 research objectives. THEORY • • • • • Sternberg's Triangle Theory of Love (1986) Love is understood in terms of three points. Intimacy: feelings of closeness Passion: desire for sexual communication Commitment: decision to maintain love FINDING 1: Workplace dating is not a policy concern when: • • • • • productivity is not hindered non-career oriented positions seasonal, short-term employment consulting different departments or locale FINDING 2A:A WORKPLACE DATING POLICY MAY: • • • • recognize committed employees reduce problems of perceived fairness uphold a corporate image reduce expensive employee turnover resulting from failed relationships • diminish relationship conflicts not left at home • limit sexual harassment claims • limit tension among coworkers and couples FINDING 2B:YET, WORKPLCE DATING MAY: • • • • • • • • • promote camaraderie increase understanding heighten productivity in effort to impress promote carpooling/resource sharing increase involvement at work increase communication eliminate frigid policy environment encourage a polished appearance attract employees FINDING 3:POLICY SERIOUSNESS • anti-sexual harassment policy will be taken seriously • workplace dating policy much less serious • intensity of romance may unwillingly exceed workplace loyalty, e.g. love is the boss- even at work RECONSTRUCTING THE DATA • Sternberg's Theory of Love (intimacy, passion, and commitment) does not tell the whole story. emerging themes: • priority • decision factors • time • proximity THEORETICAL CONTRIBUTION: Priority INTIMACY Decision Factors Time COMMITMENT PASSION Proximity MANAGERIAL IMPLICATIONS • • • • • • • Where does your company stand? Keep communication channels open Give point of contact for advice Be fair-regardless of gender or rank Respond promptly and discreetly Respect privacy Be pro-relationship MANAGERIAL IMPLICATIONS • Effectively communicate what constitutes sexual harassment via seminars, etc. • Focus on productivity at work, not personal relationships that do not interfere with productivity. • Be aware that employee priorities change. • Realize time, proximity, decision factors, and priority constraints. • Re-examine any "dated" policies. MARKETING IMPLICATIONS • Internal Relationship management via dating’s constructs: • Risk • Trust • Care • Power • Societal motivations • B2B “Courting”