Ahmed Saudy Network & System Administrator Cairo, Egypt +2 01128297376 Contact Information Email Address: engahmedsaudy@gmail.com Mobile Phone: +2 01128297376 Daytime Phone: +2 01142126068 Country: Cairo, Egypt Career Objective: Looking to join a progressive organization that has the need for qualified IT Network or System administrator uses my experience to enhance and develop IT & business processes and keeps it up and running and offers opportunities for advance. Personal Information Name: Ahmed Ibrahim Ahmed Saudy Birth Date: 25 June 1990 Nationality: Egypt Marital Status: Married Driving License Issued From: No Experience Service Desk Specialist. At PEPSICO Location: Cairo, Egypt, Company Industry: PEPSICO corporate Job Role: Technology/IT January 2014 – presents Job responsibilities: 1- Working on HP Service manager 9.3 on day to day operations 2- Working as front line support to solve first level support interactions 3- Working as Back line engineer to solve second level support incidents 4- Create/Modify user accounts on Active directory 5- Handling all users requests “e.g. Install applications” 6- Working on ITIL environment with all portfolio Page 1 of 4 (Ahmed Ibrahim +2 011 4212 6068) Technical Support. At TransIT Location: Cairo, Egypt, Company Industry: Information Technology Job Role: Technology/IT June 2013 – December 2013 Job responsibilities: 1. Dealing with network devices as : 1.1. Passive Devices: Patch Panel, Racks, Face Plates, and Organizers with different types 1.2. Active Devices: Hubs, switches, routers, with different types and versions Connecting and configuring different types of Modem routers as Cisco, D-Link, 3COM, Speed touch, Linksys.,TP Link ,.. 2. Dealing with network media as : Twisted pair, coaxial cable, optical fiber (multimode and single mode) . 3. Dealing with network Test as : UTP Fluck-Fiber Fluck-UTDR Fluck 4. Dealing with Wireless Solution as : Wireless router, access point, amplifier, antenna as 3com, dlink, senao, 5. Daily supporting end user at TransIT company (Installing, Configuring and maintain Software and Hardware). 6. Dealing with HP SM 9.2 Interaction, Incident and Good Knowledge on Problem and change management. 7. Working on day-to-day operations on solving users issues in MS environment. Education Cairo University, Faculty of Law Location: Cairo, Egypt Completion Date: June 2014 Specialties: - MS Windows server 2003 , 2008 configuring and Managing Level: Expert | Experience: 1 years or less | Last Used: 1 month or less - MS Office 365 Configuring and managing Level: Expert | Experience: 6 months or less | Last Used: 1 month or less - CCNA: Network designing, devices Configuring and Troubleshooting Level: Expert | Experience: 1 years or less | Last Used: 1 month or less - Installing and troubleshooting all MS Windows Level: Expert | Experience: 2 years or less | Last Used: 1 month or less Page 2 of 4 (Ahmed Ibrahim +2 011 4212 6068) - Installing and troubleshooting MS Office versions Level: Expert | Experience: 2 years or less | Last Used: 1 month or less Languages English: Good Arabic: Expert Training and Certifications YAT Duration: 1 month 15 days - (From 01 July 2014 to 15 August 2014) Type of Training: Full day course Certificate: CCNA Cisco ID:CSCO12685618 Self-study Duration: 3 months 15 days - (From 01 July 2014 to 15 October 2014) Type of Training: Self-study Certificate: MCSE Self-study HP Service Manager 9.3 Dealing with Service Desk and Incident Management Modules. Duration: 2 months 7 days - (From 01 May 2014 to 07 July 2014) Type of Training: Self-study Certificate: WIP Self-study Duration: 3 months 15 days - (From 15 October 2014 to 15 December 2014) Type of Training: Self-study Certificate: MC solution associate “Office 365 70-346 and 70-347” Page 3 of 4 (Ahmed Ibrahim +2 011 4212 6068) Personal Skills 1. High-speed learner in High-Tech and Business subjects. 2. Ambitious, Patience, Self-confidence, Generic. 3. Willingness to work hard and learn new things. 4. Ability to participate in teamwork. 5. Ready to work in a challenging environment with tight deadline. 6. Recognized success in achieving goals & targets. 7. Know how to manage critical situations during work. 8. Ready to discover new career environments. References upon request Thanks for Consideration Ahmed Ibrahim Page 4 of 4 (Ahmed Ibrahim +2 011 4212 6068)