Professional Support Pathway template job description/person

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JOB DESCRIPTION
Job Title:
Department /Division/Unit:
Faculty/Professional Service:
Location:
Reports to:
Responsible for:
Full Time/Part Time/Casual:
Hours (if less than full time):
Grade: (Please leave blank)
Overall Purpose of the job
Principal Duties and Responsibilities (Examples)
Communications
 Convey basic factual information clearly and accurately
 Convey information in the most appropriate format
 Explain complex information to non-specialists
Teamwork and Motivation
 Contributing actively to a team
 Motivating others in a team
 Providing leadership and direction
Model JD and PS template
March 2014
Human Resources
Page 1 of 5
Liaison and Networking
 Passing information on promptly
 Mutual exchange of information with internal and external contacts
 Influencing developments through contacts
Service Delivery
 Reacting appropriately to requests for advice or information
 Actively promoting the services of the institution to others
 Setting overall standards of service offered
Decision Making
 Own work and immediate team
 The organisational unit as a whole
 Future development of the institution
Planning and Organising
 Planning and organising own work
 Organising the work of others
 Future development of the institution
Initiative and Problem Solving
 Selecting a course of action from available options
 Resolving problems when an immediate solution is not apparent
 Dealing with complex problems which could have significant repercussions
Analysis and Research
 Following standard procedures to gather and assess data
 Collating and analysing data from a range of sources
 Establishing models and setting the context for research projects
Additional Information
Please use this space to state any other relevant duties/responsibilities to the role which you have
not included above.
Generic duties and responsibilities of all LSHTM employees
This job description reflects the present requirements of the post but may be altered at any
time in the future as duties and responsibilities change and/or develop providing there is
full consultation with the post-holder.
The post-holder will carry out any other duties, tasks or responsibilities as reasonably
requested by the line manager, Dean of Faculty, Head of Department or Director of
Professional Service.
Model JD and PS template
March 2014
Human Resources
Page 2 of 5
The post holder will be responsible and accountable for ensuring all School policies,
procedures, Regulations and employment legislative requirements are adhered to
including equality and diversity and health and safety.
This job description is not a definitive or exhaustive list of
responsibilities but identifies the key responsibilities and tasks of the
post holder. The specific objectives of the post holder will be subject
to review as part of the individual performance review (appraisal)
process.
Model JD and PS template
March 2014
Human Resources
Page 3 of 5
PERSON SPECIFICATION
This form lists the essential and desirable requirements needed by the post holder to be
able to perform the job effectively.
Applicants will be shortlisted solely on the extent to which they meet these requirements.
Job Title:
Department/Division:
Competency
Education, Qualifications
and Training
Experience
Evidence
Examples....
E/D

Higher education to degree level, or equivalent, or
substantial relevant experience

Postgraduate management degree or professional
training or equivalent knowledge acquired by
experience

Evidence of continuing professional development
including regular attendance on internal and external
study programmes

Experience of promoting excellence in areas of
administration and the provision of support services,
including the setting of service standards and
monitoring of performance

Experience of working in an academic environment
and working closely with academic staff

Proven track record in management within a higher
education environment

Recruiting, managing and developing individuals
effectively

Demonstrable experience of effective budgetary
management and control, including achieving annual
targets on a regular basis

Proven success in business planning and in the
development and effective implementation of
corporate aims and objectives
Model JD and PS template
March 2014
Human Resources
Page 4 of 5
Knowledge
Personal Qualities

Advising on employment issues at a senior level

Managing change in support of corporate and local
objectives

Introducing policies, procedures, processes and
systems effectively

Committee work, including co-ordinating the
production of papers, devising agendas and writing
minutes

Understanding of the Higher Education sector

Financially literate with sound knowledge of
budgeting methodologies and resource management
concepts

Principles of employment law underpinning university
HR policy (e.g. equal pay issues, job evaluation,
fixed term contracts)

Knowledge of current thinking and policy affecting
universities

Demonstrates evidence of understanding Schools
values and corporate objectives, proactively
promoting these to colleagues

Sympathetic, approachable manner but strong and
directional and able to exercise discretion in handling
confidential matters

Collaborative and flexible approach and ability to
work well and effectively with all colleagues and
students

Commitment to School’s policy of equal opportunities
and the ability to work harmoniously with colleagues
and students of all cultures and background

Political awareness and appropriate management
style

Display a professional attitude towards colleagues,
students and others
E-Essential: Requirement without which the job could not be done
D-Desirable: Requirements that would enable the candidate to perform the job well
Date compiled: 19 Feb 2014
Model JD and PS template
March 2014
Human Resources
Page 5 of 5
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