Tivoli Software
IBM Tivoli and Maximo Asset Management
Development Update & Maximo 7.1 Preview
Anthony Honaker
Maximo Product Strategy & Product Management
© 2007 IBM Corporation
Tivoli Software
IBM’s Commitment to Maximo and Asset Management
 Key to IBM strategy and future
growth
 Leverage Maximo’s marketleading technology
 IBM and MRO share long
history
 Delivered more resources and
a more aggressive product
roadmap
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© 2007 IBM Corporation
Tivoli Software
Customer Value
IBM will protect the Maximo customer’s
investment:
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•
Continue to support and enhance the Maximo
J2EE Architecture
•
Continued commitment to SOA and open
standards
•
Provide upgrades to future Maximo versions
•
Continued support for user group meetings and
advisory councils
•
Retain the “Maximo” brand name for all EAM
products
•
Continued support for both IBM and non-IBM
platforms
© 2007 IBM Corporation
Tivoli Software
Managing Performance of Critical Assets
Asset and service management solutions for all critical assets across
the enterprise
-
Operating on open standards: J2EE-based service-oriented architecture (SOA)
Delivered with deep industry-specific functionality
Production Assets
Oil, Steel, Utilities
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Building, Facility
and Property
Assets
IT Assets
Transportation
Assets
© 2007 IBM Corporation
Tivoli Software
Maximo Themes
Managing all
of the critical
assets in the
enterprise
Providing
deep Industry
solutions and
expertise
Enabling
Service
Management
across all
assets
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Utilizing
modern
Service
Oriented
Architecture
© 2007 IBM Corporation
Tivoli Software
The Best of Enterprise Asset Management,
IBM Service Management, IT Asset Management
IBM Service Management
Best Practices and Services
Process Management
Maximo
Asset Mgmt
(EAM)
Process
Management
IBM Service
Management
Solutions
(CCMDB,
Service
Management
Platform
Service Request Mgr)
Tivoli Asset
Mgmt for IT
(ITAM)
Service Management Platform
Operational Management
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
“Best in Class” Asset & Service Management

Consolidated Infrastructure for EAM, ITAM, Service Management

Modern Open Standards Based Technology
© 2007 IBM Corporation
Tivoli Software
Maximo Roadmap
H2 2006
2008-2009
2007
IBM Maximo Asset Mgt 7.1
• IBM Tivoli Asset Mgt for IT 7.1
• IBM Tivoli Service Request Manager 7.1
• IBM Maximo for Nuclear Power 6.3
• IBM Maximo for Government 6.1
• IBM Tivoli Change and Configuration
Management Database 7.1
• IBM Tivoli Release Process Manager 7.1
• IBM Maximo for Utilities 6.3
• IBM Maximo Spatial 6.3

• IBM Maximo for Transportation 6.3
• IBM Maximo for Life Sciences 6.4
• IBM Maximo Calibration 6.4
IBM Maximo for Service Providers 6.1
IBM Maximo for Oil and Gas 6.3
IBM Tivoli Asset Mgt for IT 6.2.1
IBM Maximo Asset Mgt 6.2.1: DB2
Support
IBM Maximo Asset Configuration
Manager 6.2
IBM Maximo Mobile Calibration







New 7.x Releases of Industry
Solutions:
• Utilities
• Nuclear Power
• Service Providers
• Government
• Oil and Gas
• Calibration
• Life Sciences
• Transportation
New 7.x Releases of:
• Tivoli Asset Mgt for IT
• Tivoli Service Request Manager
• Tivoli Change and
Configuration Management
Database
• Tivoli Release Process Mgr
• Tivoli Capacity Process Mgr
• Tivoli Storage Process Mgr
Key:
Increased or new investment in EAM
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© 2007 IBM Corporation
Tivoli Software
Tivoli Asset Management for IT
© 2007 IBM Corporation
Tivoli Software
Converged Asset Management
Physical
Financial
(Lifecycle Management)
•Compliance/Audits
•Contracts
HW Cost Trends
•Expense Control
•License Management
•Upgrade Costs
•Leasing
•Invoice validation
•POs paid
•Optimization
•Modeling
Supported in the current
Tivoli IT AM Portfolio
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•Discovery
•Asset Tracking
•Asset Assignment
•Asset Reconciliation
•Maintenance
•Upgrades
•Disposal
•End of Life
Areas enhanced for IT AM
in 2007
Areas of focus for IT AM
in 2008
Operational
(IBM SM)
•Service Desk
•IMAC
SW Cost Trends
•Product Install
•Product Removal
•Disaster Recovery
•Security
•Service Request
•Change Management
•Release Management
Capabilities provided by other
Tivoli Products
© 2007 IBM Corporation
Tivoli Software
What is Software Asset Management (SAM)?
IT Service Management
IT Asset Management
Hardware
Software
Contracts
Software Asset Management
HW Cost Trends
SW Cost Trends
Labor Cost Trends
“Enterprises that begin an asset management program experience up to a
30% reduction in costs the first year.. and continue savings of 5-10% for the
next 5 years” – Gartner
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© 2007 IBM Corporation
Tivoli Software
Why Is Software Asset Management So Hard?
• Lack of centralized cross-platform data repository
• software inventory
• product use activity
• contractual and financial information
• Rapid business change causes unexpected software
spending and inefficient software deployment
• Complexities of license metrics, terms & conditions,
and software deployment
• Software Asset Lifecycle management within
functional areas and departmental silos
• No clear knowledge of what software is installed,
how much it is being used and who is using it.
• Most software asset management practices lack the
maturity to drive maximum business value
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© 2007 IBM Corporation
Tivoli Software
IBM’s Unique Approach to Software Asset Management
Only IBM delivers the four essential sets of integrated information required for
effective Software Asset Management across all significant environments
What does each software asset
cost now and in the future?
Contracts &
Financials
Over Licensed? (Potential Savings)
Under Licensed? (Compliance Risk)
License
Compliance
What software assets are in use?
License Use
Software Use
IBM Tivoli
Asset Management for IT
IBM
IBM
Tivoli
License
Tivoli
License
Compliance
Manager
Compliance
Manager
for
What software do I have?
z/OS
Inventory
All four questions must be
answered to align software
spending with business goals
PCs
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Servers
System z
© 2007 IBM Corporation
Tivoli Software
Value Realized By Effective SAM
Compliance Risk Reduction
- Software vendor license compliance audits
- World Wide impact of Sarbanes-Oxley Act Section 404
Software Cost Management
- Identification and reduction of no and low use software
- Efficient server consolidations
- Optimize software and hardware capacity upgrades
- Strong vendor contract negotiation leverage
- Reduced software fees through competitive replacement
- Improve operational performance and reduce maintenance costs
- Invoice validation
- Effective charge-back
- Disaster recovery and business continuation
Opportunity Creation
- Software dollars can be redeployed to fund new software acquisitions and projects that
return business value
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© 2007 IBM Corporation
Tivoli Software
Tivoli Asset Management for IT 6.2.1
Tivoli
Integration
Adapters
Tivoli Service Request Manager
Tivoli Asset Management
for IT
Tivoli Usage
and
Accounting
Manager
Mainframe
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Tivoli Integration Adapters
Enterprise
Business
Applications
(ERP, HR,
Finance)
Maximo Asset Management
Maximo
Enterprise
Adapter
3rd party
discovery
tools
Tivoli
Application
Dependency
Discovery
Manager
IBM NetCool /
Precision for
IP Networks
Tivoli
Provisioning
Manager
Tivoli Integration Adapters
Tivoli License
Compliance
Manager for
z/OS
Tivoli Asset
Compliance
Center
(Bundled w/
TLCMz)
Servers & PCs
Tivoli License
Compliance
Manager
© 2007 IBM Corporation
Tivoli Software
Tivoli Asset Management for IT 7.1
Tivoli
Integration
Adapters
Maximo Asset Management
Tivoli Service Request Manager
Tivoli Asset Management
for IT
Tivoli Integration Adapters
Enterprise
Business
Applications
(ERP, HR,
Finance)
CCMDB
Maximo
Enterprise
Adapter
3rd party
discovery
tools
Tivoli
Application
Dependency
Discovery
Manager
IBM NetCool /
Precision for
IP Networks
Tivoli
Provisioning
Manager
Tivoli Usage
and
Accounting
Manager
Tivoli Integration Adapters
Mainframe
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Tivoli License
Compliance
Manager for
z/OS
Tivoli Asset
Compliance
Center
(Bundled w/
TLCMz)
Servers & PCs
Tivoli License
Compliance
Manager
© 2007 IBM Corporation
Tivoli Software
Tivoli Asset Management for IT 7.2
Tivoli Usage
and
Accounting
Manager
Tivoli
Integration
Adapters
Maximo Asset Management
Tivoli Service Request Manager
Tivoli Asset Management for IT
Tivoli License
Optimization Manager
Tivoli Integration Adapters
Mainframe
Hardware and
Software
Identification
for z/OS
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Hardware and
Software
Identification
for
Distributed
Distributed
Hardware
Discovery
Tivoli Integration Adapters
Enterprise
Business
Applications
(ERP, HR,
Finance)
CCMDB
Maximo Enterprise
Adapter
3rd party
discovery
tools
Tivoli
Application
Dependency
Discovery
Manager
IBM NetCool /
Precision for
IP Networks
Tivoli
Provisioning
Manager
Tivoli
TotalStorage
Productivity
Center
Servers & PCs
© 2007 IBM Corporation
Tivoli Software
Maximo Asset Management 7.1 Preview
© 2007 IBM Corporation
Tivoli Software
Maximo 7 Preview Topics
 Enhanced User Interface and Security Capabilities
 Migration Manager
 Linear Assets
 Enhanced Process and Work Management
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© 2007 IBM Corporation
Tivoli Software
Maximo 7 Preview – Security and UI
© 2007 IBM Corporation
Tivoli Software
Conditional, Dynamic Security


Data Restrictions
-
Control Access Characteristics to Objects and Attributes based on Data and/or User
Group
-
Characteristics include “Read Only” and “Hidden”
-
Examples:

Tradesmen User Group cannot view WOs in “Waiting Approval” Status

Hide pay rate field on the Labor record based on user group; e.g.
Tradesman

Hide WO cost fields for Tradesmen, but visible for Supervisors

WOs in “Complete” Status are read-only for Tradesmen User Group, but not
for Planners

Asset records are read-only if the status is “Salvage”
Application Access
-
Conditional Access to Applications

-
Conditional Access to Actions

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Read, Insert, Modify and Delete
E.g., Change Status, Add to New Parent, View Total Costs, etc.
© 2007 IBM Corporation
Tivoli Software
Conditional Expression Manager
 Persistent Definition and Re-use of Common Conditions
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© 2007 IBM Corporation
Tivoli Software
Conditional Access
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© 2007 IBM Corporation
Tivoli Software
Data Restrictions
 Object and Attribute Level Restrictions
 Can be made Read Only, Required or Hidden
 Can be Conditionally Applied
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© 2007 IBM Corporation
Tivoli Software
Conditional UI

Control the UI based on Data and/or User Group
-
Controls characteristics of UI Controls

-

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E.g., Fields, Table Windows, Tabs, Buttons, Actions, etc.
Characteristics include “Required”, “Read Only”, “Hidden”
Examples:
-
Hide Asset Application Safety tab for IT Users
-
Different labels, colors, etc on the same field for different groups of users; e.g.
“Labor” for US users and “Labour” for Canadian or UK users
© 2007 IBM Corporation
Tivoli Software
Conditional UI
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© 2007 IBM Corporation
Tivoli Software
Maximo 7 Preview – Migration Manager
© 2007 IBM Corporation
Tivoli Software
Migration Manager: Maximo Configuration Capabilities
 Maximo releases provide increasing configuration capabilities
-
Fewer customizations (coding)
 Current migration process is cumbersome
-
Manually executed database scripts, export/import
-
Prone to sequencing errors
-
Seeding often
incomplete (“I missed
that configuration!”)
• Security
• Workflow
• Screen Designer
• Database Configuration
• Reports
Maximo 5.2
• Application Designer
• Domains
• Sets
• Cron Tasks
• Communication Templates
• Escalations
• Enhanced Security
• Enhanced Workflow
• Database Configuration
• Enhanced Reports
Maximo 6.2.1
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
OMP Integration
Web Services Library
LIC
Configuration
Import/Export
Logging
Properties
Application Designer
Domains
Sets
Cron Tasks
Communication
Templates
Escalations
Enhanced Security
Enhanced Workflow
Database Configuration
Reports
Maximo 7.1
Configuration applications in Maximo
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© 2007 IBM Corporation
Tivoli Software
Configuration Migration Process
 Migration of Configurations between Maximo
environments
 Supports standard rollout environments:
-
DEV->TEST->PRODUCTION
Production
Server 1
 Purpose:
-
PROD DB
Production
Server 3
PROD DB
Seed a new Maximo environment with all configurations and
customizations
Development
Server
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PROD DB
Production
Server 2
Test Server
DEV DB
TEST DB
© 2007 IBM Corporation
Tivoli Software
Migration Manager
 Manages Packages - containers for Maximo configuration information
 Package has a life-cycle:
Define
Create
Distribute
Deploy
 Package can be “Snapshot” or “Delta”
 Configuration Import/Export also provides:



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Snapshot configuration/customization for support purposes (IBM support)
General purpose package-based export/import tool between Maximo environments
Packaged content delivery through OPAL
 Maximo solutions and add-ons, including Industry Solutions
 Tivoli Process Managers
© 2007 IBM Corporation
Tivoli Software
Migration Groups


Migration Groups define logical sets of Objects (and their relationships)
Also defined is the Order, which ensure that data being Migrated is appropriately sequenced

New Groups can be defined in addition to those delivered out of the box
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© 2007 IBM Corporation
Tivoli Software
Package Definition
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© 2007 IBM Corporation
Tivoli Software
Package Creation
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© 2007 IBM Corporation
Tivoli Software
Maximo 7 Preview - Linear Assets
© 2007 IBM Corporation
Tivoli Software
Linear Assets
Non linear Assets
Mobile (fleet, vehicles)
Roads
Fixed Physical Assets (facilities)
Pipelines (sewers, oil pipelines)
Component-based Assets (aircraft, ship)
Railway tracks
Installed, maintained, replaced as a
whole
Preserved and restored in place, and in
segments
A non Linear Asset occupies a
defined space and can be
tracked by its location or
modeled as part of a parent
child hierarchy
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Linear Assets
Linear Assets have linear
properties and often connect with
each other by their relationship
with the linear infrastructure itself
© 2007 IBM Corporation
Tivoli Software
Linear Assets
WO 127
0
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WO 128
Speed Limit
Lanes
Surface
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50
65
55
4
3
Pavement
Concrete
Exits
0
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Asset A
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© 2007 IBM Corporation
Tivoli Software
Linear Assets
 Linear Attributes, Actions conditionally visible
 Multiple, Configurable Linear Referencing Methods
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© 2007 IBM Corporation
Tivoli Software
Features
 Entities such as Mile Posts, Signs, Guardrails, Junctions can be managed as Features,
rather than having to create and manage Assets
 Features can be Point (e.g., Mile Post, Junction) or Linear (e.g. Guardrails, Mow-able
Acreage, )
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© 2007 IBM Corporation
Tivoli Software
Specifications
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© 2007 IBM Corporation
Tivoli Software
Relationships
 Multiple Relationships can be identified between Assets
- Precedes and Succeeds (I 95 MD Precedes I 95 PA)
- Intersects, Passes Over, Passes Under
- Joins, Parallels
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© 2007 IBM Corporation
Tivoli Software
Maximo 7 Preview - Process and Work Management
Enhancements
© 2007 IBM Corporation
Tivoli Software
Enhanced Process and Work Management
 Multiple Assets, Locations on Work Orders, Tickets
 Enhanced Swap capabilities
 Automated Flow Control of WO Tasks – Status Management
 New WO Task Application
 Job Plan Enhancements
-
Nested Job Plans
Attached Documents at Job Plan Task level
 Classification-based Attributes
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© 2007 IBM Corporation
Tivoli Software
Job Plans

Nested Job Plans – Reusable Processes and Procedures; Generates Work Order Hierarchies

Automated Flow Control – Controls Execution of Work; Automates Processes

Classification Based Attributes – Similar to Asset, Location and Item; Provides Job Specific Attributes to Job Plans and Work Orders
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© 2007 IBM Corporation
Tivoli Software
Multiple Assets and Locations on Work Orders
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© 2007 IBM Corporation
Tivoli Software
Q&A
Additional Resources
Maximo Asset Management
- http://www-306.ibm.com/software/tivoli/solutions/asset-management/index.html
- http://www-306.ibm.com/software/tivoli/products/maximo-asset-mgmt/
Tivoli Asset Management for IT
- http://www-306.ibm.com/software/tivoli/solutions/it-asset-management/
Maximo Info on User Group website (www.tivoli-ug.org)
7 Maximo User Groups currently have presence on http://www.tivoli-ug.org/groups.php?ugtype=Maximo
Maximo News http://www.tivoli-ug.org/news.php#acq
Maximo Mondays listed http://www.tivoli-ug.org/events.php#maximo_mondays and here
http://www.tivoli-ug.org/events.php
New category added into TIE for Asset Mgt (coming 10-11-07) http://tie.tivoli-ug.org/
Peer to Peer Knowledge Exchange has Maximo products listed: http://www.tivoli-ug.org/p2p/listall_bycat
January 2007 Executive Interview Article with Anthony Honaker: http://www.tivoli-ug.org/ec-arch18.php
August 2007: Executive Interview Article with Jack Young: http://www.tivoli-ug.org/execcorner.php
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© 2007 IBM Corporation