MGMT 425 - CASE QUESTIONS FALL 2012
(While in your case write-ups you should attempt to answer the questions below, you need not
limit your analyses to these issues.)
From Lippert-Johanson, Inc. to Fenway Waste Mgmt., pp. 137-139.
1. How does Social Learning theory explain and describe the process by which Catherine came
to learn appropriate behaviors at her first job?
2. Why did Catherine have difficulty adjusting to her second job? (Include discussion of her
self-concept and her perceptual processes.)
3. What advice would you give Catherine?
Perfect Pizzeria, pp. 140-141.
Analyze the problems and develop solutions involving both the night managers and the nonmanagerial employees.
Outstanding Faculty Award Committee, pp. 249-250.
1. What problems in team decision making likely caused the committee to select the worst
applicant on their list to receive the award?
2. What would you recommend to future committees so they avoid the problems identified in
this case?
Nirvana Art Gallery, pp.318-320.
1. What sources of power did Nelly use to get her way?
2. What influence tactics were used by Nelly?
3. What influence tactics were used by Rod?
4. If you were Rod, what would you do in this situation?
Arctic Mining Consultants, pp. 312-313.
1. Critique Parker’s leadership style in terms of Path-Goal Theory.
2. How would Expectancy Theory explain Millar’s motivational level?
3. Why is the team’s cohesiveness low?
4. What solutions do you recommend?
Woodland Community Center Corp., pp. 308-310
1. Describe the organizational culture that existed at Woodlands under Alain Yates.
2. What actions to you think Fred Chambers should take to motivate those who felt
disenfranchised by Yates’ leadership style?
3. How should Chambers approach organizational change (e.g., evolutionary or revolutionary?)
and what specific techniques would you recommend?