MR. RONALD C. FERNANDEZ
A highly qualified degree holder, experienced leader, and former seminarian seeking to invest time, effort and capabilities in your company for
further growth and maximization of potentiality as an individual and as an employee.
EMPLOYMENT HISTORY
JULY 15, 2011 – JULY 15, 2012 : Business Transcription Specialist
Dial-A-Note, Civicon Inc.
Unioil Bldg., 8th Floor, Madrigal Business Park, Alabang, Muntinlupa City
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Responsible for the day to day processes within Dial-A-Note, Civicom Inc.'s business transcription leg,
which provides solutions for CRM compliance & utilization and easy tracking of meeting, sales, client
notes and expense reports for financial wholesalers and advisors from the different top US financial
organizations/companies.
JANUARY 26, 2009 – APRIL 2011: Head, Corporate Profiling Team
Corporate360 PTE. LTD.
11-05, Sim Lim Tower, Singapore
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Research, verify, and create through internet, web search engines, email blast, and phone calls all
information needed in a profiled company such as; company name, address, corporate number,
company website, executive management, senior IT executives, DUNS & SIC number, company
description, stock performance charts, financial performance charts, sales by division charts,
competitive analysis charts, organizational charts, biographies, interviews, presentations, and IT
applications.
Provide necessary corrections for incorrect data in the profiled company.
JANUARY 16, 2005 – AUGUST 15, 2008: Executive Secretary and Chief of Staff
NATIONAL LIGA NG MGA BARANGAY
2nd Floor Caloocan City Hall, Caloocan City, Philippines
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Plan and implement activities, events, and outreach/livelihood programs for more than 20,000
barangays in the Philippines.
Provide administrative assistance for current and proposed barangay projects and proceedings.
Monitor and maintain the smooth flow of the basic office responsibilities which includes the following:
Creation of City Ordinances, National Barangay Ordinances and Resolutions, Hearing of administrative
cases/complaints charged against barangay officials, and Processing of barangay transactions.
Official spokesperson of Caloocan City Councilor and National Liga ng mga Barangay President,
Ricojudge Janvier Echiverri.
JULY 2001 – JANUARY 15, 2005: Customer Service Representative, Globe Hotline (211)
GLOBE TELECOM, INC.
5th Floor Globe Telecom Plaza Tower II
Pioneer cor. Madison Streets, Mandaluyong City, Philippines
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Assist and resolve customer inquiries, requests and complaints regarding cellphone services, billing
and basic technical matters.
Assist and train newly-hired Customer Service Agents.
8261 SAMPAGUITA ST. PHASE 3, MARCELO GREEN VILLAGE, PARANAQUE CITY 1700
MOBILE: 639179299755
e-mail: rcf5958@yahoo.com
EDUCATIONAL ATTAINMENT
TERTIARY
1995 - 1999
SECONDARY
1986 - 1990
AB Philosophy
De Mazenod Seminary, Oblates of Mary Immaculate (OMI)
Notre Dame University, Cotabato City
La Salle Greenhills
Ortigas Avenue, San Juan
RECOGNITIONS AND AWARDS RECEIVED
November 2004
Top in Call Management and Call Accuracy, Globe Telecom
August 2003
Best Customer Service Representative Awardee, 2nd Quarter, Globe Telecom
Most Commended Customer Service Representative Awardee, Globe Telecom
May 2005
Finalist, Film Academy of the Philippines (FAP) Screenwriting for Film Contest
SEMINARS/TRAININGS ATTENDED
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May 14 - July 11 2006: Leadership Training Program, Facilitated by "Lubid Inc."
Grande Island, Subic, Olongapo
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January 26 - 27, 2005: Urban Disaster Preparedness and Prevention
sponsored by SICA (Japan) and MMDA (Philippines)
Hyatt Regency Hotel, Roxas Blvd., Manila
REFERENCES PROVIDED UPON REQUEST
8261 SAMPAGUITA ST. PHASE 3, MARCELO GREEN VILLAGE, PARANAQUE CITY 1700
MOBILE: 639179299755
e-mail: rcf5958@yahoo.com