NEW COLLEGE WORCESTER
JOB DESCRIPTION
Job Title:
IT Network Manager (AS116/09113)
Salary
Grade
Department
Location
Responsible to
Responsible for
Hours
: SCP 29 – 31 £24,892 - £26,539
: SO1
: Support Services
: New College Worcester
: Assistant Principal: Business and Finance
: Senior IT Technician
: Full Time: 37hrs per week
Purpose of the Job
To oversee and maintain the College’s IT network and associated systems in
accordance with the IT Team Improvement Plan and the College’s broader IT
strategy.
To provide IT support to staff and students at NCW, liaising with the Head of ICT
as appropriate.
To Line Manage the Senior IT Technician.
Equal Opportunities Statement
New College Worcester (NCW) is committed to becoming an equal opportunities
organisation. It is committed to promoting equal opportunities and preventing
discrimination. This policy applies both to service delivery and to its own
employment practices. You will be willing and able to demonstrate commitment
to NCW’s Equal Opportunities Policy.
Safeguarding Children
New College Worcester is fully committed to ensuring the safety and well-being of
students at the College. You are responsible for adhering to the College’s
policies on Child Protection and for promoting and safeguarding the welfare of
children and young people you come into contact with.
Annual Review
This job description will be reviewed annual and may be subject to amendment or
modification at any time after consultation with the post holder. It is not a
comprehensive statement of procedures and tasks but sets out the main
expectations of NCW of relation to the post holder’s professional responsibilities
and duties.
AS116: JD & PS: IT Network Manager
KEY ACTIVITIES
1. Network Management
a. To ensure the smooth running and maintenance of the College Network
and infrastructure.
b. To support all IT equipment and peripherals in the College, including
desktops, laptops, specialist equipment, printers, embossers and audio
visual equipment.
c. To control access to and secure hardware, systems, software and data in
accordance with legislation and College protocols.
d. To ensure all systems are backed up in accordance with College
protocols.
2. IT support
a. To oversee and co-ordinate the IT support for students and staff in liaison
with Head of ICT.
b. To provide training and technical support to members of staff and
students in the use of relevant equipment and software as appropriate.
c. To develop and oversee the maintenance of a call logging and tracking
system for dealing with IT related issues.
d. To oversee and troubleshoot IT related problems; set up, maintain and
repair hardware, software, user accounts and infrastructure.
e. To set up relevant equipment for meetings and exams as appropriate.
3. To be responsible for the maintenance of an asset register of all IT and
specialist equipment as appropriate.
4. To support the Data Manager with the development, maintenance and roll
out of SIMS to staff.
5. To Line Manage the Senior IT Technician. To undertake performance
management reviews as appropriate.
6. To attend the IT Working Group meetings and work collaboratively with
members of this group to develop and manage the ongoing strategic
development of the College’s IT provision.
7. To provide technical specifications as required and liaise with Assistant
Principal: Business and Finance as appropriate to procure services and
supplies. To manage budgets as appropriate and adhere to best value
principles.
8. To assist in the rolling programme of PAT Testing, in relation to IT equipment,
liaising with Premises Team as appropriate.
AS116: JD & PS: IT Network Manager
9. To keep abreast of future IT developments by attending exhibitions,
seminars, workshops and product launches and by networking with
colleagues in similar organisations.
10.
To adhere to NCW’s Policies and Procedures.
11. Any other duties commensurate with the nature of the post and
under the reasonable direction of the Principal.
12.
To ensure all Legal and Health & Safety requirements are met.
This document is to be read in the context of the New College Worcester’s
Statement of Purpose, Equal Opportunities Statement, the agreed
Policies of New College Worcester, and the Conditions of Service as
outlined in the individual employee’s contract.
AS116: JD & PS: IT Network Manager
PERSON SPECIFICATION
Post
:
IT NETWORK MANAGER (AS116/0913)
Scale/Grade
:
SO1
QUALIFICATIONS / TRAINING:
It is essential that the post holder has:
 A degree in a relevant subject area or equivalent professional qualification
and/or appropriate experience
 Evidence of on-going professional development
It is desirable that the post holder has:
EXPERIENCE / KNOWLEDGE:
It is essential that the post holder has:
 Minimum of two years in a technical support role, including network support
and administration, network installations and complex network troubleshooting
 Experience of using systems including Windows XP/7, Windows 2008 server
and Active Directory
 Knowledge of a variety of network topologies and configurations
 Experience of working in a customer support environment
 Excellent IT skills, with the ability to adapt software to suit the College’s
requirements
It is desirable that the post holder has:
 Experience of working in a school/college environment
 Experience of working with students with a visual impairment
 Knowledge/experience of network system design and development
 Knowledge of SQL server 2005 or above
 Knowledge and experience of relevant legislation
 Experience of line managing staff
SKILLS AND ABILITIES:
It is essential that the post holder has:
 High level organisation skills
 Effective time management skills
 Good communication skills
 Customer focussed
 Ability to work effectively as part of a team
AS116: JD & PS: IT Network Manager