Running head: COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE Organizational Communication as Collegiate Soccer Carson Mckole Central Washington University Authors Note Carson Lee McKole, Communication Studies Department, Central Washington University; Adviser/Sacheen Mobley-Welsh, Assistant Professor, Department Of Communication, Central Washington University, 400 East University Way, Ellensburg WA 98926. Please direct all correspondence from NWCC to Communication Mentor Sacheen Mobley-Welsh @ Mobleys@cwu.edu. Carson Lee Mckole is an undergraduate student at Central Washington University in the Department of Communication. She is pursuing a degree in Communication Studies with minor in Spanish and is an avid reader of communication theory. Ms. McKole can be contacted at mckolec@cwu.edu 1 COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 2 Abstract Organizational Culture Theory demonstrates utility in today’s society due to its connection with corporate organizations. The majority of society is employed through some type of organization, therefore, the theory can be used by many on a daily basis to understand culture within a workplace. Organizational culture applies to a magnitude of organizations and can offer insight into their culture. This paper seeks to explain and predict the behavior and culture of a collegiate soccer team through the framework of Organizational Culture Theory. Soccer teams replicate corporate organizations through culture creation, symbol use and interpretation and cultural diversity. Discussion focuses on specific examples provided by collegiate soccer teams such as physical, behavioral and verbal symbols that can be explained by applying the organizational Culture Theory. Recognizing the similarities between Organizational Culture Theory and collegiate soccer teams can provide coaches and players with information on how to improve and maintain team culture. Keywords: organizational culture theory, collegiate Soccer, team culture, symbol use, culture creation COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 3 INTRODUCTION The Organizational Culture theory has inspired new ideas in relation to culture and its effect on behavior within organizations. Closer examination of specific relationships within corporate organizations, for example pregnant or Muslim employees, arose from the studies of this theory. Researchers have also directed their attention to the organizational culture of higher education systems. College campuses provide many opportunities for organizational culture research expansion for example, gender roles, student discipline, and teaching techniques (Pacanowsky & O'Donnell-Trujillo, 1982). Organizational Culture Theory has withstood the test of time due to its ability to generate new thought processes that pertain to organizational communication. Many different types of organizations will continue to use and expand upon the ideas presented by the Organizational Culture Theory. Collegiate soccer teams could highly benefit from the ideas provided by Organizational Culture theory due to the rich culture visible within these teams. Autoethnographies place personal experience within social and cultural contexts allowing researchers to raise questions about cultural creations and constraints (Reed-Danahay, 2009). My personal experience and participation on a collegiate soccer team allowed to me draw connections between team interaction and Organizational Culture Theory. In order to validate my research and opinions, I based my observations off my participation and experiences with the Central Washington Women’s soccer team over the past four years. ORGANIZATIONAL CULTURE THEORY Organizational Culture Theory has withstood the test of time for many years. This theory has continued to be used throughout history because western society will never part with the use of organizations. Today’s society is maintained through the use of organizational structures and COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 4 institutions. Organizational life affects the majority of individuals in today’s society because organizations employ them. Understanding organizational culture is crucial to enjoying success and diversity within an organization. Organizational Culture Theory provides an excellent model for understanding and explaining the complex and dynamic structures involved in organizations and institutions. Organizational culture is seen as the essence of organizational life (Pacanowsky & O'Donnell-Trujillo, 1982). What constitutes the essence of life within a culture is intricate and varies based on the significance of the organization. In order to understand the complexity of an organizational culture, the climate and atmosphere must be taken into account (Pacanowsky & O'Donnell-Trujillo, 1982). Culture within an organization is created through the symbols and their associated meanings (Pacanowsky & O'Donnell-Trujillo, 1982). Symbols are enacted in organizations through routines, actions, conversations, hierarchies and any other interaction that holds meaning within the organization (Pacanowsky & O'Donnell-Trujillo, 1982). Geertz (2008) compares cultures with in organizations to the elaborate web designs of spiders (Modaff, 2008). No spider web is identical because each web has a different strength, history, producer and significant set of variables that constitutes its creation (Modaff, 2008). Just like the cultures of the world, the cultures within organizations have many similarities and differences. By focusing on the similarities of these cultures, Organizational Culture Theory provides an effective tool for understanding many different types of organizations. Organizational Culture Theory is best defined through three assumptions which provide further explanation of culture creation, symbol use and diversity within the organization’s culture. Assumption One Culture Creation COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 5 The first assumption guiding Organizational Culture Theory refers to the creation of organizational culture. Organizational members are actively creating their climate and mutual understanding of reality through their experiences and interactions, which results in a shared understanding of the organizations core values (Pacanowsky & O'Donnell-Trujillo, 1982). All members of the organization, employers, employees and supervisors, take part in co-creating the principles and values of their organization (Pacanowsky & O'Donnell-Trujillo, 1982). Values shape the organizational reality by creating standards and expectations for the members (Pacanowsky & O'Donnell-Trujillo, 1982). The values are learned by members through the sharing of information, which is done mainly through exchanging stories about the work place (Pacanowsky & O'Donnell-Trujillo, 1982). When a new employee joins a company they may gain a sense of the values implemented by the boss based on the stories told by veteran employees. Active participation is crucial when learning values within an organization, if an employee is uninvolved in the activities of the workplace they will be unable to hear the stories that depict values. Active participation is also how organizations maintain their shared understanding of symbols. Assumption Two Symbol Use The second assumption of Organizational Culture Theory refers to the essential need for the effective use and interpretation of symbols in an organizational culture. Organizational Culture Theory has adopted the Symbolic-Interpretive perspective, meaning symbols are used within organizations as representations of meaning (Pacanowsky & O'Donnell-Trujillo, 1982). The verbal and non-verbal symbols organizational members create, use and interpret can be categorized into three areas. Physical symbols make up the first category used to classify symbols within an organizational culture. Physical symbols include logos, buildings, décor, COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 6 appearance and material objects (Pacanowsky & O'Donnell-Trujillo, 1982). A logo is a commonly used physical symbol that is created and used by organizations to maintain their culture. If provides employees and their superiors with a shared identity under one symbol. Behavioral symbols are the second category in organizational cultures (Pacanowsky & O'Donnell-Trujillo, 1982). Behavior symbols often support the ideas visible in the organizations physical symbols. For example, if a company dresses in business attire as opposed to casual, their organization is more likely to have behavioral customs that include more opportunities for punishment (Pacanowsky & Trujillo, 1983). Behavioral symbols of an organizational culture include ceremonies, rituals, traditions, customs, rewards and punishments (Pacanowsky & Trujillo, 1983). Ceremonies and rituals provide the members of the organization with opportunities to involve themselves in the pre-existing organizational culture. The consistency of these behaviors allows culture to adapt and grow through its members (Pacanowsky & Trujillo, 1983). Verbal symbols make up the final category visible in the use and interpretation of symbols within an organization (cite). Verbal symbols include anecdotes, jokes, jargon, names, nicknames, explanations, stories, myths, history and metaphors used by members in order to communicate and describe organizational reality (Pacanowsky & Trujillo, 1983). Nicknames and jargon create a sense of belonging within organizations because they are based on shared experiences between organization members (Pacanowsky & Trujillo, 1983). Anecdotes and stories aid in the explanation of company routines by their ability to provide information on procedures (Pacanowsky & Trujillo, 1983). Supervisors may communicate their expectations and management styles through stories about past experiences. For example, a supervisor may tell a humorous story about dealing with an uncooperative employee, their story creates a positive COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 7 atmosphere while at the same time exposing their expectations for employees. The usage of symbols by all organizational members is necessary in order to create and maintain organizational culture. The cultural values within an organization must be communicated through the use of symbols in order to create a separation from the individual values of organization members. Diverse cultures exist within organizations and this variety of culture creates the possibility for a variety of meanings associated with actions. Assumption Three Culture Diversity The third assumption of Organization Culture Theory pertains to the idea that individuals and groups within organizations sometimes have different values than those of the organization. Different cultures are created within organizations (Pacanowsky & Trujillo, 1983). For example, different departments of a company are likely to have more cohesion than those from separate departments. The accountants within a company may have accounting jokes or metaphors that would not be applicable to other members of the organization. Organizational culture is extremely diverse because members have many different backgrounds (Pacanowsky & Trujillo, 1983). Past job experiences also come into account under this assumption because employees often apply their previous experiences to everyday life. Key Concepts of Organization Culture Theory The assumptions of Organizational Culture Theory are better understood through the exploration and study of communication performances and how they attribute to an organization’s culture. Communication performances play a major part in creating a shared sense of organizational reality and culture because they provide a script for the behavioral patterns of organization members. Within this theory, performance refers to the idea that organization members take on a variety of roles that dictate their behavior. These cultural performances are COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 8 generally categorized into five categories, ritual, passion, social, political and enculturation (Pacanowsky & Trujillo, 1983). Ritual performances within an organization happen repeatedly and on a daily basis. There are four types of rituals that take place in organizations; personal, task, social and organizational (Pacanowsky & Trujillo, 1982). Personal rituals are done on an individual level, many high school teachers, for example, may check their mailboxes in the front office each day. Task rituals are distinguished by the position assumed in the organization and result in task completion. High school teachers may have task rituals that include enacting the lesson plan, assigning homework, and presenting students with educational information. Social rituals are verbal and non-verbal behavior patterns that are motivated by social relationships, for example, when co-workers eat together regularly in the lunchroom instead of individually. Organizational rituals are traditional planned events within the organization, the rituals range from staff and department meetings to Christmas parties and company picnics. Passion performances form a separate category that is defined by the organizational narratives used by members (Pacanowsky & Trujillo, 1983). These are stories that all members of an organization, especially employees can feel passionate about. The stories have emotional connections to shared experiences that are specific to their organizations (Pacanowsky & Trujillo, 1983). Organizational members can often relate to each other when it comes to uncomfortable experiences with supervisors (Pacanowsky & Trujillo, 1983). Passion performances can act as an emotional survival mechanism for employees because their shared experiences and truths give them the ability to poke fun at painful workplace situations. Social performances, unlike passion performances, occur daily and take into account the element of friendliness in member interaction (Pacanowsky & Trujillo, 198). These rituals can COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 9 range from encouraging non-verbal communication between employees to the use of manners and etiquette when speaking with customers. These performances do not always express the true emotions of the organization members but they display mutual efforts to create a civil environment (Pacanowsky & Trujillo, 1982). Social performances are rituals that keep the work place pleasant and are important in times of stress. These behaviors help in maintaining a professional and constructive environment when organizational emotions are running high. Political performances within organizations are defined by the control and power they are attempting to communicate or gain through recognizable behavior (Pacanowsky & Trujillo, 1983). Organizations most often include the use of hierarchies, therefore the political performances that demonstrate power roles are very important to organizational structure. Along with power maintenance, political roles also include communication performances that seek to influence others. These performances do not specifically pertain to supervisors expressing power and guidance within organizations, they can also describe events where employees ask something of their superiors. Enculturation performance is the final performance illustrated in Organizational Culture Theory. It is through these performances that members learn how to become an active part of their organization and its culture. Examples of these cultural performances include orientations, seminars, and weekly newsletters (Pacanowsky & Trujillo, 1983). These performances provide understanding on how to effectively and continually perform to the expectations of their organizational positions. Enculturation performances often include a combination of the cultural performances found in organizations, provided by Organization Culture Theory. Daily routines that provide organizational members with group cohesion and the ability to reach organizational expectations are all examples of enculturation performances. COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 10 Criteria for Evaluating Communication Theory The scope of Organizational Culture Theory explores multiple communication behaviors within organizations. This theory covers a wide variety of patterns visible in organizations, and does not focus primarily on a small number of communicative behaviors (Pacanowsky & Trujillo, 1982). Organizational Culture Theory mainly references examples that include corporate cultures, yet it does not state specific boundaries for organizational types. The belief that organizations enact specific behaviors to create diverse and unique cultures is supported through the explicit presentation of communicative performances and categorization of critical symbols used by organizations (Pacanowsky & Trujillo, 1982). The concepts are defined specifically through examples, i.e. physical, behavioral, and verbal symbols, and their effects, which are visible through the mutually created organizational culture. Eisenberg (2006), believe that Organizational Culture Theory is not logically consistent due to its dependence on shared meanings. Their criticism focuses specifically on the concept that assumes narratives told in organizations have shared meanings and although these stories may add to the culture of an organization, they do not guarantee shared meaning because each member tells stories differently. CONCEPTUAL FRAMEWORK Organizational Culture Theory provides simple explanations to accompany the claims presented. There are three claims to support the intricate organizational cultures created through the use of symbols and shared meanings. The theory includes one key concept, communicative performances, which are divided into five sub categories. Examples and explanations are provided for each type of communicative performance. COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 11 Organizational Culture Theory demonstrates utility in today’s society due to its connection with corporate organizations. The majority of society is employed through some type of organization, therefore the theory can be used by many on a daily basis to understand culture within a workplace. The explanation of organizational narratives, rituals and symbols also provides employees with a guide for interpreting corporate relationships. Organizational Culture Theory proves to be practical because the research conducted through field logs, which contain real observations of employee behaviors in their organizations, is visible and recordable. Collegiate Soccer as Organizational Culture Organizational Culture Theory can predict and explain the behavior of collegiate soccer teams through examining their direct correlation to Organizational Culture Theory. Collegiate soccer teams replicate Organizational Cultural Theory through their use of symbols and organizational culture within their athletic environment. I will focus on several of the theory’s fundamental themes, i.e. culture creation and symbol use, by examining college athletic teams and how their organizational structure can be explained by Organizational Culture Theory. From a broad frame, the politics of both corporations and collegiate teams are very similar, athletic directors of collegiate teams mimic employers, head and assistant coaches mirror the tasks of supervisors, and the athletes can be seen as the employees of the company. Power hierarchies within corporate organizations are very similar to the ones used by college soccer programs. The athletic director has the most power in this hierarchy while the athletes have the least. However, the athletes still directly reflect thee effectiveness of the team. An error made by a member of the power hierarchy can significantly impact the rest of the organization within corporations or collegiate soccer teams. College soccer teams utilize numerous organizational tactics in order to COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 12 function effectively. Collegiate soccer teams create a shared sense of organizational reality through the interaction of individuals with in it. Despite the fact that players have diverse backgrounds and different career histories, they are able to create their own diverse cultures as a team. Assumption One Culture Creation Collegiate soccer teams create a shared sense of reality through the learning and understanding of team values. Team members find these values through actively participating in the organization and the team. By participating in practices, weight lifting and film sessions new members of the team can observe the values of the team. If a team member falls asleep during a film session and other team members wake them up, for example, it is visible that part of the team culture is to be attentive and hold each other accountable. Collegiate soccer teams that place less value on off field activities are less likely to encourage each other to be accountable. In this situation it is likely that a coach would wake up a sleeping player during a film session instead of a fellow player. Members learn team expectations from these situations, either their team members will hold them accountable for sleeping or they will remain impartial and wait for their coach. Teams may value holding each other accountable or they may value criticism coming specifically from the coach, the only way to learn these values is to be actively participating in the team. The values preferred by an individual soccer team are also especially visible during times of struggle. A sense of reality is created through the mandatory and inescapable pains of collegiate soccer work outs. The workouts show players where their fitness and skill levels need to be in order to compete at the collegiate level. Without an understanding of the reality COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 13 surrounding the level of competition needed for success, team members will be unable to function within the culture of the team. Teammates battle together, endure uncomfortable situations together, and grow together, allowing them to create a shared sense of reality within the team. There are many instances where teams spend more time with their teammates than they do with their families. Many players learn to value their teams as organizations, explaining them as if they were an occupation rather than a recreational activity. Assumption Two Symbol Use The use and interpretation of verbal, physical and behavioral symbols is critical to a college soccer team’s culture. Examples of verbal symbols found in the organizational culture of soccer would include the use of team jargon, which consists of jokes, nicknames and team sayings understood by the players and coaches. Using nicknames gives players a sense of belonging and acceptance with the organization. Nicknames originate from memorable, shared experiences within the team. Jargon is used to simplify plays or implement the key fundamentals preferred by the coach. An example of jargon used at soccer practice could be names that refer to set pieces. In the instance of a corner kick, throw in, or virtually any dead ball, a team may have a number of different runs named randomly that are only understood by the team. The use of jargon and nicknames makes players feel accepted and a part of the team, while at the same time creating a sense of team cohesion and understanding. Physical symbols such as logos, buildings, dress, and appearance are also visible on college soccer teams. Many soccer team members wear their logos proudly knowing that it is associated with their team and its legacy. Team members are proud of their cooperative accomplishments implied by the soccer symbol on their apparel. Players tend to dress similar to COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 14 each other because they are provided with team clothing that depicts their team logo and sport. This is unique to the student population because some students take pride in identifying themselves with specific styles, while athletes elicit a sense of team pride in their style by wearing similar clothing acquired through their team membership. Sharing dress and appearance is also often seen when soccer teams travel to away games. Coaches often ask players to wear matching team attire when traveling by air and bus. This illustrates team culture to out groups because it displays a team who values each other and their school through the use of representation through physical symbols. Spectators can recognize the sport and team through matching apparel and logos. Stadiums, locker rooms, and training facilities are also examples of physical symbols used by soccer teams. These facilities function as a home away from home for athletes. Couches and televisions are often incorporated in the layout of locker rooms to provide a comfortable atmosphere for teams to interact in during times of transition. An example of a transition time could be if a player had an hour break between practice and class or vice versa, the locker room provides a familiar environment where team members are always welcome. Soccer players spend the majority of their time at these facilities participating in team-based activities. Most teams have weightlifting sessions twice a week, practice 5 days a week, meetings or film twice a week, and individual players must incorporate time in the training room for taping and other medical requirements. These physical symbols that provide teams with areas of identification encourage team members to partake in social interaction that creates and maintains their team culture. Stadiums influence the status of the team culture along with building association to the culture. Soccer teams with their own stadiums are regarded as a much higher status by their institution as opposed to a soccer team who does not have access to their school’s primary COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 15 stadium. A soccer team with their own stadium is more likely to have a higher sense of pride in themselves and their team versus a team who does not have their own facility. The use of facilities can separate a university’s intermural and club teams from a collegiate team. Players on the collegiate team identify their home field differently than those from club teams. Although both teams play the same sport, the cultures vary immensely and use different symbols for identification. Cultural identity and classification on collegiate soccer teams is greatly influenced by the use of physical symbols, specifically architecture, because of their ability to create a sense of belonging and ownership within a team. Behavioral symbols are visible in the rewards and punishments received on college soccer teams. Rewards and punishments are an essential part of soccer’s organizational culture because they teach players the difference between accepted and unacceptable behaviors. Punishments and rewards can be given out for activities that take place on and off campus. There are often strict punishments if players become involved in unlawful affairs. Many college athletes are often recognized within the community, therefore, being a responsible community member is highly valued and supported by punishment in the organizational culture of collegiate soccer. Simple punishment and reward systems encourage athletes to perform to the best of their abilities at all times. An example of a punishment and reward system during a soccer practice drill would be if a coach assigned the winning team to complete half a fitness exercise and the losing team to complete the full fitness exercise. This motivates players to maximize their work ethic and promotes the importance of consistent work ethic in a team’s organizational culture. Assumption Three Culture Diversity COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 16 The third assumption pertains to the variety of college athletic teams and their cultures. Different teams have diverse cultures within themselves that cannot match any other culture in the same sport or a different one. Every team has a unique culture that is created amongst them and changes throughout the seasons. Although culture can change, it would not change completely unless a new coach takes over with different perspectives and coaching techniques. This means as players come and go, they bring different cultures and perspective with them that can slightly alter the team’s current culture. For example, the recruiting class of 2009 may have had a small number of skillful goal keepers. The limited background or training of the goal keepers from 2009 affected the collegiate cultures they joined. The limited backgrounds of the keepers cause a shift in values due to the fact that the coach will have to exert more time and effort towards keeper training than they did in previous seasons. The organizational culture of a collegiate soccer team can be significantly changed in the case of a new head coach. A new coaching staff can introduce new coaching strategies, practices, and values but it will not be able to completely alter the culture that previously existed between returning team players. Smaller organizational cultures are also created and developed within college soccer teams. A team has multiple units that come together and make it a whole, units are often shaped through field position or class standing. Although everything is done as a team, members with similar task roles often create their own cultures. For the most part, the strongest bonds are built between teammates who have similar positions or higher levels of interaction. Field position subcultures are often created when the coaching staff splits the team into offensive drills and defensive drills. When divided into two groups the team members within the groups develop their own cultures through the activities and experiences of their specific group. These subcultures created during these separation drills increase cohesion which results in better COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 17 communication during the game. Another example of this would be cultures formed within groups teammates of the same class standing. As freshmen, first year team members share similar experiences while becoming integrated into a team’s culture. Many times the emotional aspect of surviving freshen year is a strong bond that holds classes within teams together. For example, freshmen collegiate soccer players are often required to live in the dorms during preseason. Living in the same dorm gives freshmen the opportunity to share experiences and build new relationships that are only achievable through living together. The variation of culture from one collegiate soccer team to another along with the sub-cultures visible within one culture, are identifiable through the different meanings attached to verbal, behavioral and physical symbols. Study Options Organizational Culture Theory can explain and predict the behavior within a collegiate soccer team by analyzing the concepts through a narrow scope. The majority of the focus in this explanation is done through the analysis of communication behaviors within college soccer teams. Through this analysis one can achieve a better understanding of the creation of culture and the nature of communication practices within college soccer teams. These explanations accurately relate to organizations in the form of collegiate soccer teams, taking into account supervisors and others involved in the athletic hierarchy. By examining and applying communication patterns observable in the culture of a collegiate soccer team to the assumptions of the organizational culture theory one can receive explanation and insight on their current and future behaviors. The culture of collegiate soccer teams can be explained and predicted through the application an understanding of the COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 18 organizational culture theory. Elaborating on this relationship will provide notable information for coaches and sports analysts in regards to team camaraderie and its overall effect on success. The testability of the Organizational Culture Theory is supported through the application of assumptions in comparison to the intense observational findings. The research needed to understand an organizations culture serves as a way to test its accuracy. By producing detailed field logs, researches are able to pin point patterns within organizational cultures. Accuracy is visible through the comparison of the common cultural patterns and use of symbols and performances. There is difficulty presented in how one might study Organizational Culture Theory and its relation to collegiate soccer, however it is not impossible. Studying how collegiate soccer represents Organizational Culture Theory is possible through observation, participation, and the use of field journals. Due to the fact that organizational culture requires the explanation of shared values with regards to culture creation, it is relatable to the culture created within collegiate soccer teams. Observing a collegiate soccer team would provide a researcher with valuable data of physical symbols other aspects of the culture that are observable from an outsider standpoint. Video recordings of practices and meetings would provide an ability to observe behavior actions of specific players. These recordings can be compared and combined with observational note taking as well. Physical symbols such as the stadium or training facilities can be affectively researched by a group outsider because they can estimate the presence of the soccer team on the campus population. A researcher could also examine the relationships between levels of the organizational hierarchy, for example the coaching staff and the athletic department, or the coaching staff and the players. There is only so much one can learn from sitting on the side line. COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 19 In order to understand the organizational culture of a soccer team one must familiarize them self with every aspect of the team culture. Fully submersing oneself into a culture is believed to be one of the best ways to learn from and understand it (Pacanowsky & Trujillo, 1983). Participation is somewhat unrealistic in this case but is the best way to truly study the ins and outs of a collegiate soccer team’s organizational culture. Participating in collegiate soccer at Central Washington University is what encouraged me pursue connections between communication theories and team cohesion. Therefore, I believe the best way to participate during research would be to find a collegiate soccer player willing to conduct research or share their experiences of participation. At the same time, this still raises issues such as group bias, for example within the subcultures of the team. An offensive player would not be able to provide accurate insight on the culture created between defensive players. In the occasion of observation and participation of a collegiate soccer team’s organization culture, extensive note taking would be extremely necessary. Occurrences or experiences that may not seem applicable at the time may correlate to information found later in the study. Due to the fact that the majority of the research required when studying this concept is qualitative, field journals are the best way to record observations or experiences during participation periods. CHAPTER FOUR CONCLUSIONS AND FUTURE IMPLICATIONS The comparison of organization culture theory and culture formed within collegiate soccer teams can be studied and applied to unlimited amounts of sports teams all around the nation. Specifically, it can be applied to collegiate soccer teams in the Pacific Northwest culture COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 20 in order to effectively create and modify team culture. Collegiate soccer teams replicate Organizational Cultural Theory through their use of symbols and organizational culture within their athletic environment. This comparison can be adjusted and applied to provide future insight on cultures within football, basketball, baseball, and other team sports. Further research on the comparison of organizational culture theory to collegiate soccer can be explored in regards to whether or not gender, sport, and levels of competition support or reject the comparison. COLLEGIATE SOCCER AS ORGANIZATIONAL CULTURE 21 References: Eisenberg, E. M. (2006). Organizational Communication: Balancing creativity and constraint. New York: Bedford Books. Modaff, D. D. (2008). Organizational Communication: Foundations, challenges, and misunderstandings. Boston: Pearson. 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