Job Description and Person Specification Team-Coordinator/ Project Officer We are seeking to appoint someone to the role of Team-Coordinator/ Project Officer. We are recruiting for a pivotal role in our small organisation. The successful candidate can expect to gain a wide range of skills and experience which will be helpful in securing future roles as a Researcher or Project Manager either in the field of public engagement and democratic reform, or more widely in third sector organisations, think tanks or government. The successful candidate will take satisfaction in ensuring that the Involve office and finances are well managed. They will be happy to be focused for the majority of their time on maintaining and improving the internal functioning of the organisation. They will work with the Director to ensure the smooth functioning of the board of Trustees and will be expected to take a level of responsibility in this area, including discussing finances with our Treasurer. They can also expect a proportion of their time may be allocated to supporting ongoing research and delivery of engagement projects, as well as supporting business development. They will be interested in the role that public engagement can play in effective public decision-making and strengthening democracy. They will enjoy supporting the delivery of engagement events as well as research projects and won’t be daunted by writing to short deadlines. They will be a natural self starter requiring limited support from colleagues and with an ability to prioritise important and urgent tasks. To get the most out of this role the candidate will be ambitious and hard working with the desire to learn about and be involved in the management of a small charitable organisation focused on involving the public in decisions and services. It is envisaged that the role will require the successful candidate to spend an estimated 70% of their time as Team-Coordinator and 30% as a Project Officer. Our current operating environment is very fluid and these percentages may change depending on a range of factors. The successful candidate must therefore be willing to be flexible and may spend a large amount of their time on Team-Coordination functions. We would expect all their time to be dedicated to the Team Coordinator role initially until they have learnt this area of work. Making an Application The application process consists of: A CV of no more than two sides of A4. The CV should include: - a full education history from GCSE (equivalent) onwards including dates, - a full employment history, stating clearly whether employment has been paid or voluntary, - an indication of interests and activities outside education and work, and - two referees with contact details Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk An application form (to be downloaded from the website) Any CVs which are over 2 sides, and any application forms which include answers which are over the word limit specified will be automatically discounted. CVs and answers which do not cover what is asked will also be discounted automatically. Candidates invited to interview will successfully demonstrate in their CV and application, using examples from their career and volunteering experience to-date, how they fulfil all of the essential and many of the desirable criteria in the person specification. Candidates are unlikely to be invited to interview if they: submit standard CVs and cover letters; state they meet the criteria without providing supporting examples and evidence; or ignore the application instructions above. Please send applications to jobs@involve.org.uk Application deadline: 12pm, 16/07/2012 Interviews will be held on the 23rd July. Due to the high volume of applications expected only the successful candidates will be informed. Practical Information Pay: Hours: Start Date: Location: £18,000 - £23,000 Full time – 35 hours a week A.S.A.P. Involve, 33 Corsham Street, London, N1 6DR About Involve Involve are public participation specialists; bringing institutions, communities and citizens together to accelerate innovation, understanding discussion and change. Involve makes a practical difference by delivering the highest quality public participation processes as well as undertaking rigorous research and policy analysis into what works. It is a charitable organisation that receives funding from the Joseph Rowntree Charitable Trust and the Big Lottery Fund, among others including local and central government departments. www.involve.org.uk Main purpose of Job Ensuring the day-to-day smooth running of the Involve Office; Ensuring the Involve finances are well managed; Ensure the senior management team are aware of financial status; Ensuring Involve’s human resources are well managed; Liaising with the Board of trustees and producing accurate minutes of Board and other meetings. Support the delivery of practice and research projects; Support the production of high quality written reports and briefings Write regular blog posts; Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Support the writing of funding applications; and Support the creation of a positive work environment in the office. The successful candidate will enjoy working as part of a dedicated team and will have the opportunity to experience many aspects of Involve’s work and contribute to the development of the organisation overall. Job title: Reporting to: Staff supervised: Team-Coordinator/ Project Officer Director Outsourced finance staff, temporary staff, Interns Team Coordinator Duties include: Meeting with senior managers to review organisational performance Liaising with, and managing, out-sourced finance staff Keeping and maintaining personnel records Overseeing human resources in general, including policies and procedures, recruitment, induction and management of interns and volunteers Dealing with complex queries and complaints on the telephone, by email and in person Establishing and maintaining administrative, financial and office systems Liaising with the landlord with regards to management and maintenance of Involve office premises Reviewing and updating office policies and insurance Oversight of web based communications including the Involve website and social media activity Oversight of IT systems and liaising with outsourced IT staff Organising and coordinating high profile events, seminars and meetings Corresponding with the Board Members and arrange the quarterly board meetings Keeping senior management team and Board updated on financial matters Receiving and coding invoices for payment and creating accounts for new suppliers Paying suppliers and HMRC by BACS and cheques Relevant duties as agreed with line manager to enhance the coordination of the Involve team Project Officer responsibilities include assisting with: Delivery of research or practice projects including gathering resources, conducting interviews, writing up case studies and supporting facilitation of participatory research processes Management and organisation of projects including contacting interviewees, venues, identifying participants, design and delivery of training events etc Production of articles, presentations or publications as required, for example: research reports, toolkits, policy briefings, web based research updates, blog posts, literature reviews Preparing and submitting funding applications and proposals Participation in discussions and forums on behalf of Involve either on-line or in person Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Person Specification Applicants must demonstrate how they meet the following criteria in their application form. Experience One year’s paid employment involving the practical application of research, project delivery or an administrative role Relevant undergraduate qualification High Level of numeracy Ability to work flexibly and proactively within a small team Regular meeting and events organisation Able to manage own time and prioritise tasks Three year’s social research experience, project delivery experience, or postgraduate qualification Experience of human resources function Organising and taking minutes at meetings, including board meetings Understanding of financial systems for a small organisation Experience working in central or local government Range of experience and interests, including volunteering and community work Skills and Abilities Well developed technical literacy on the computer, phone, fax and photocopier Excellent diary management skills High levels of numeracy Excellent oral and written communication skills Inherently pro-active and self-starter Proven skills in communicating simply, effectively and diplomatically to a wide range of people in a variety of situations Experience writing funding applications and proposals Understanding the role that social media and other emerging technologies can play both in promoting an organisation and in engaging the public Knowledge Microsoft Windows, all Microsoft Office programmes and the internet Access or other database Experience of computerised accounting systems Training in the use of CAD*QAS or statistical analysis software including NViVO and SPSS Education and Training GCSE (Grade C or above) in English Language and Mathematics, or equivalent Bachelors degree Masters degree (or equivalent experience) in a relevant topic area Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Essential Essential Essential Essential Essential Essential Desirable Desirable Desirable Desirable Desirable Desirable Essential Essential Essential Essential Essential Essential Desirable Desirable Essential Essential Desirable Desirable Essential Essential Desirable