Job Description and Person Specification Team-Coordinator and Researcher We are seeking to appoint someone to the role of Team-Coordinator and Researcher for Involve. 2014 will be an exciting time for Involve as we work to strengthen democracy within the NHS, work with civil society activists to open up decision-making to citizens and bring citizen voice into the heart of some of the most controversial science and technology policies. The successful candidate will play a pivotal role, through developing the organisation and contributing to our research, in ensuring that we are able to build this work to strengthen democracy. The successful candidate can expect to gain a wide range of skills and experience which will be helpful in securing future roles as a Project Manager or Researcher either in the field of public engagement and democratic reform, or more widely in third sector organisations, think tanks or government. Team coordination: The successful candidate will take satisfaction in ensuring that the Involve office and finances are well managed. At the start of the role they will be happy to be focussed for the majority of their time on maintaining and improving the internal functioning of the organisation. They will work with the Director to ensure the smooth functioning of the board of Trustees and will be expected to take a level of responsibility in this area, including discussing finances with our Treasurer. Researcher: They can also expect proportion of their time may be allocated to supporting ongoing research and delivery of engagement projects, as well as supporting fund raising. They will be interested in the role that public engagement can play in effective public decision-making and strengthening democracy. They will enjoy supporting the delivery of public engagement events as well as research projects and won’t be daunted by writing to short deadlines. You will be a natural self-starter requiring limited support from colleagues and with an ability to prioritise important and urgent tasks. To get the most out of this role the candidate will be ambitious and hard working with the desire to learn about and be involved in the management of a small charitable organisation focused on involving the public in decisions and services. It is envisaged that the role will require the successful candidate to spend at least 70% of their time on team-coordination and up to 30% on research and wider work. Our current operating environment is very fluid and these percentages may change depending on a range of factors. The successful candidate must therefore be willing to be flexible. We would expect all their time to be dedicated to the teamcoordination initially until they have learnt this area of work. Making an Application The application process consists of: A CV of no more than two sides of A4. The CV should include: - a full education history from GCSE (equivalent) onwards including dates, Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk - a full employment history, stating clearly whether employment has been paid or voluntary, - an indication of interests and activities outside education and work, and - two referees with contact details. We may also want to contact one of the referees before any interview, An application form Any CVs that are over 2 sides and any application forms that include answers that are over the specified word limit may be automatically discounted depending on the volume of applications. CVs and answers which do not cover what is asked will also be discounted automatically. Candidates invited to interview will successfully demonstrate in their CV and application, using examples from their career and volunteering experience to-date, how they fulfil all of the essential and many of the desirable criteria in the person specification. Candidates are unlikely to be invited to interview if they: submit standard CVs and cover letters; state they meet the criteria without providing supporting examples and evidence; or ignore the application instructions above. This post is only open to applicants who have the right to work in the UK. Please send applications to jobs@involve.org.uk Application deadline: 16:00, Thursday, 6th February 2014. Shortlisted candidates will be notified no later than Monday, 10th February 2014. Interviews will be held on Wednesday, 12th February 2014. Due to the high volume of applications expected only the successful candidates will be informed. Practical Information Pay: Hours: Start Date: Location: £18,000 - £23,000 Full time – 35 hours a week preferred mid-March 2014 Involve, 33 Corsham Street, London, N1 6DR About Involve Involve works to create a stronger, more inclusive democracy through opening up decision-making with citizens through inspiring, innovating and embedding effective citizen engagement. We work at the local, national and international level across all areas of public policy. We make a practical difference by supporting governments and other institutions to open-up their decision-making processes to citizens, through delivering the highest quality public participation processes as well as undertaking rigorous research and policy analysis into what works. www.involve.org.uk Main purpose of Job Ensuring the day-to-day smooth running of the Involve Office; Ensuring the Involve finances are well managed; Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Ensure the senior management team are aware of financial status of Involve; Ensuring Involve’s human resources are well managed; Ensuring the Involve Director’s diary is well managed; Liaising with the Board of trustees and producing accurate minutes of Board and other meetings. Support the delivery of practice and research projects; Support the production of high quality written reports and briefings Write regular blog posts; Support the writing of funding applications; and Support the creation of a positive work environment in the office. The successful candidate will enjoy working as part of a dedicated team and will have the opportunity to experience many aspects of Involve’s work and contribute to the development of the organisation overall. Job title: Reporting to: Staff supervised: Team-Coordinator and Researcher Director Outsourced finance staff, temporary staff, Interns Team Coordinator Duties include: Meeting with senior managers to review organisational performance Liaising with, and managing, out-sourced finance staff Keeping and maintaining personnel records Overseeing human resources in general, including policies and procedures, recruitment, induction and management of interns and volunteers Dealing with complex queries on the telephone, by email and in person Establishing and maintaining administrative, financial and office systems Liaising with the landlord with regards to management and maintenance of the office Reviewing and updating office policies and insurance Oversight of web based communications including the Involve website and social media activity Oversight of IT systems and liaising with outsourced IT staff Organising and coordinating high profile events, seminars and meetings Corresponding with the Board Members and arrange the quarterly board meetings Keeping senior management team and Board updated on financial matters Receiving and coding invoices for payment and creating accounts for new suppliers Paying suppliers and HMRC by BACS and cheques Relevant duties as agreed with line manager to enhance the coordination of the Involve team Research and Communication responsibilities include: Research assistant support to other members of the team Management and organisation of projects including contacting interviewees, venues, identifying participants, design and delivery of training events etc Production of blog posts, articles, presentations or publications as required, for example: research reports, toolkits, policy briefings, web based research updates, blog posts, literature reviews Preparing and submitting funding applications and proposals Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Person Specification Applicants must demonstrate how they meet the following criteria in their application form. Team Coordinator Attributes Essential Desirable Method of Assessment Knowledge Microsoft Windows, all Microsoft Office programmes and the internet Using a database Experience of computerised accounting systems Specific knowledge of access, Insightly and the use of Excel as a database Of role that public engagement can play in supporting more effective policy making Training in the use of CAD*QAS or statistical analysis software including NViVO and SPSS Interview Well developed technical literacy on the computer, phone, fax and photocopier Experience writing funding applications and proposals Interview Technical/Work-based Skills Test Application Test General Skills/Attributes High levels of numeracy Excellent oral and written communication skills Pro-active self-starter Proven skills in communicating simply, effectively and diplomatically to a wide range of people in a variety of situations Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Understanding the role that social media and other emerging technologies can play both in promoting an organisation and in engaging the public Interview Application Test Presentation Experience Qualifications One year’s paid employment involving the practical application of research, project delivery or in an administrative role similar to this one Managing the diary of senior member of staff Relevant undergraduate qualification High Level of numeracy Ability to work flexibly and proactively within a small team Regular meeting and events organisation Able to manage own time and prioritise tasks Three year’s social research experience, project delivery experience, or post-graduate qualification Experience of human resources function Organising and taking minutes at meetings, including board meetings Understanding of financial systems for a small organization Experience working in central or local government Range of experience and interests, including volunteering and community work Interview GCSE (Grade C or above) in English Language and Mathematics, or equivalent Bachelors degree Masters degree (or equivalent experience) in a relevant topic area Application Involve, 33 Corsham Street, London, N1 6DR t: 020 7336 9444 w: www.involve.org.uk Application Test Presentation