PERSON SPECIFICATION
Post:
Location:
Reports to:
Local Assistance Officer
Stonepillow Restore, Chichester
Restore Project Team Leader
REQUIREMENT
ESSENTIAL / DESIRABLE
Education, Experience & Knowledge
1. Good general standard of education
2. Skills, experience, and knowledge
 Experience of working with people of a range of ages and variety of
backgrounds.
 Experience of working in a customer services environment
 Sensitive and appropriate manner when dealing with clients
 Excellent communication skills
 To be approachable, flexible and understanding
 Ability to deliver training
 Evidence of establishing and maintaining good working relationships
with external agencies.
 Working in a charity
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Desirable
Desirable
Abilities – both aptitude and skills

Enthusiastic with a determined ‘can do’ attitude but tactful, discrete
and sensitive to the needs of clients.
Essential

Excellent IT and information recording skills
Essential

Excellent communication and interpersonal skills
Essential

Knowledge of basic budgeting
Essential

Ability to remain calm in difficult situations
Essential

Ability to work flexibly and to deadlines
Essential

Ability to prioritise
Essential

Build and maintain relationship
Essential

Result driven
Essential

Ability to work on own or part of a team
Essential

Able to improvise and use initiative
Essential

Strong self-motivational and time management skills
Essential

Car driver with use of a car for work
Essential