Rosemarie D. Vergara
Address: Hor Al Anz Deira, Dubai UAE
Email Add.: rosederelovergara@gmail.com
Mobile No.: 050 890 5834
To work with a company that will make full use of my knowledge and skills I acquired through
the years.
QUALIFICATIONS
 Highly detail oriented with a critical degree of accuracy regarding data entry;
 Ability to prioritize work and maintain quality of detailed work while adhering to
deadlines;
 Well- rounded flexible team player with the demonstrated capacity to learn quickly
and apply that knowledge effectively;
 Can work under minimum supervision and under pressure;
 Can adapt the changing situations and able to work in a team-oriented
environment;
 Ability to perform repetitive tasks
SECRETARY CUM RECEPTIONIST/ HR ASSISTANT (December 2013 – September 2015)
FRC Valet Parking Services LLC–Dubai, UAE
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Directly reports to the Chairman/Owner of the Company.
Provide clerical works, filing and documentation for the company.
Meet and greet all visitors to the office
Dealing with visitors, and clients handle their inquiries and direct them to the
appropriate persons according to their needs.
Responsible to maintain all the records, information and confidentiality of
business organization.
Receives and screens telephone calls, incoming emails and relays messages, forward
calls to the appropriate person.
Handles updating master list for regular and contractual employees
Prepares Offer letter to selected candidates
Handles updating of employees information on the system
DATA ANALYST/PROCESSOR (March 2013 - November 2013)
Prople BPO Inc. - Mandaluyong City, Philippines
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Provide up-to-date, accurate technical database management and maintenance
functions in support of the collection and compilation of data used to support
Strategic Planning functions.
Assist in performing analytical service planning and development task and projects.
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Checking quality control standards as per client requirements and provide accurate
daily reports for it.
Assist in providing critical information to support regular evaluation of companies
services, including data collection, data retrieval, data analysis, and preparation of
reports.
Perform other administrative and clerical related job duties as assigned.
IT HELPDESK (November 2012 - March 2013)
Avasia Information System – Pasig City, Philippines
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Provide maintenance of computer desktop and handled a variety of technical issues
and customer complaint.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out
based on priority.
Maintain inventory of all equipment, software and software licenses
Monitor and respond quickly and effectively to requests received through the IT
helpdesk
Respond to email messages for customers seeking help
Responsible for sending quotations to customers depending on their needs
DATA TECHNICIAN TEAM LEADER (August 2007 – November 2012)
(Promoted from Quality Inspector)
Solution People Innovation Technologies (SPI GLOBAL)
Calamba, Laguna, Philippines
 Responsible for leading and monitoring the work activities of Data technician in
accordance with the Company’s productivity and accuracy standards and schedules.
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Monitors, evaluates directly the work activities, as well as the performance, of Data
Technician and ensures that Company’s productivity, accuracy standard and schedules are
met.
 Coordinates with the project officer, supervisor and project manager as to manpower
controlling and allocation of project, based on the staff performance.
 Conducts orientation and/or training for Data Technician on procedures or job-related
instructions.
 Provide monthly reports for the assigned project and performance evaluation for the
whole team.
 Perform other administrative duties as maybe assigned.
COMPUTER INSTRUCTOR (June 2003 – October 2006)
AMA Computer Learning Center
Candelaria, Quezon , Philippines
 To provide instruction in a predetermined subject/application area in such a manner that
each student has the most opportunity for personal growth and advancement.
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Application of system analysis techniques and procedures including consulting with
users to determine hardware/software or system functional specifications.
To meet every class session promptly and ready for that sessions instruction.
Coordination and implementation of instruction in an orderly and professional manner.
EDUCATION:
COLLEGE
Sacred Heart College
Lucena City, Philippines
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
March 2003
SKILLS:
 Strong communication and customer service skills
 Strong typing and computer skills proficiency in MS Excel, Power Point, MS Word and
MS Outlook.
 Capable of using the following software to create an application that is efficient and
effective:
 Macromedia Flash 5.0/MX
 HTML (Hypertext Markup Language)
 XML (Extensible Markup Language)
PERSONAL DETAILS:
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Passport No. :
Type of Visa :
Rose
April 5, 1982
Candelaria, Quezon, Philippines
Married
Roman Catholic
Filipino
5’1”
100lbs
EB3262315
Husband Visa (transferable)
CHARACTER REFERENCES: (Available upon request)