ROSELYN VILLARUEL DE GUIA Residence: #785 Lunas Malamig, Mandaluyong City, Philippines Contact numbers: +639155446146/ +97455496180 Email: roselyndeguia0417@yahoo.com OBJECTIVE: I am looking for a new direction and challenge, seeking to continue use of my professional background in a new area, excited about the challenges, possibilities and contributions to new organizations. EDUCATIONAL BACKGROUND: Bachelor of Commercial Science Major in Business Management Jose Rizal University Shaw Boulevard, Mandaluyong City, Metro Manila, Philippines March 2002 WORK EXPERIENCE: NITTAN CAPITAL FINANCE INC. (Financing Company) Branch Officer-In-Charge – Baguio Branch Head office: Suite 3604, The Discovery Center, No. 25 ADB Avenue, Ortigas Centre, Pasig City, Philippines Tel No/s ( 02 ) 638-0038 December 2011 – present Major Duties and Responsibilities Loan Applications: Receive, evaluate, process and approve loan applications. Maintain personal contact with clients on the sales floor to ensure customer satisfaction. Coordinate with various placement agencies relating to the departure date and validity of OEC/Visa borrowers. Conduct Credit Investigation through phone and personal visit Collection Activities: Call & collect delinquent accounts on a daily basis. Transact with borrowers regarding proposed payment schemes Prepare daily and monthly collection reports and disbursements for submission to Head Office. Receiving cash & check payment & writing receipt. Prepare bank deposit for daily collection Send daily collection report to Accounting Department concerning any payment made. Confirm with bank the deposits and remittances made by borrowers. Identify and recommend delinquent accounts for check to bounce and for issuance of demand letters. Monitor daily collection report prepared by the loan processor. NITTAN CAPITAL FINANCE INC. (Financing Company) Legal & Collection Officer Head office: Suite 3604, The Discovery Center, No. 25 ADB Avenue, Ortigas Centre, Pasig City, Philippines Tel No/s (02) 638-00-38 July 2005 – December 2011 Major Duties & Responsibilities Making follow up for accounts with past due account Transact with borrowers regarding proposed payment schemes Preparation of check to bounce File criminal cases and attend court hearings at Metropolitan Trial Courts in Pasig City Prepare demand letters, complaint affidavits and court pleadings Coordinate related hearing schedules and status of accounts to collectors and immediate supervisor. ASIALINK FINANCE CORPORATION (Financing Company) Legal and Collection Officer Westpoint Collection & Business Services Suite 207 AIC Gold Tower, Emerald Avenue, Ortigas Centre, Pasig City, Philippines January 14, 2004 – July 15, 2005 Major Duties & Responsibilities Transact with borrowers regarding proposed payment schemes. Call and collect delinquent borrowers File criminal cases and attend court hearings at Metropolitan Trial Courts in Pasig, Makati and Paranaque Prepare demand letters, complaint affidavits and court pleadings Coordinate related hearing schedules and status of accounts to collectors and immediate supervisor. HYUNDAI- CHRYSLER (A major player in the automotive industry) Insurance Coordinator Sta. Monica Insurance Agency Inc. 1144 Quezon Avenue, Quezon City July 10, 2010 – January 12, 2004 Major Duties and Responsibilities Write insurance policy Issue insurance policy to Assured/ Sales Representatives Collect and ensure prompt payment of premiums from Assured/ Sales Representative Monitor weekly and monthly Production of Insurance Policies Provide accurate and complete schedule of monthly remittances to Prudential Guarantee Insurance Co. ( insurance company) Report overdue accounts and possible insurance prospect to insurance manager Report weekly receivables Perform accounting-related tasks such as checking of Daily Collection report. Also provide assistance in making Accounts Receivable journal entries for the insurance department. Computer Skills Proficient in Windows Application Program, Microsoft Excel, Microsoft Word and Internet Researching. Others : Data Entry, Calculator & Bookkeeping Personal Information Born on April 17, 1982 in Orani. Bataan,Philippines Filipino, Married and willing to travel. References available upon request.