UAE EXCHANGE FINANCIAL SERVICES LTD. PERSONAL ACCIDENT INSURANCE Personal Accident Insurance Cover Introduction Policy Issuing Office : Cochin Policy Number : OG-09-1602-9902-00000000 Product : Group Personal Accident Period Of Insurance From 00:00 20/07/2008 To 19/07/2009 Insured Name : UAE Exchange Financial Services Limited WHO CAN BUY THIS POLICY Basic Eligibility Should be a Customer of UAE Exchange Financial Services Limited Age Band Eligibility Any person in the age category 18 years to 65 years Nationality Should be a citizen of India living in India COVERAGE – SUMMARY OF THE POLICY COVERAGE The benefits of the policy Accidental Death Accidental Permanent Total Disability Accidental Permanent Partial Disability DEFINITION OF TERMS Permanent Total Disability - Doctor certified total, continuous and permanent: • • • • Loss of the sight of both eyes. Physical separation of or the loss of ability to use both hands or both feet. Physical separation of or the loss of ability to use one hand and one foot. Loss of sight of one eye and the physical separation of or the loss of ability to use either one hand or one foot. Permanent Partial Disability - Doctor certified total and continuous loss or impairment of a body part or sensory organ specified. BENEFITS PAID UNDER THE POLICY In Case of Amount Payable Accidental Death 100% of Sum Insured Permanent Total Disability 100% of Sum Insured Permanent Partial Disability Applicable Percentage of Sum Insured Depending on Nature of Disability. BENEFITS PAID FOR PERMANENT PARTIAL DISABILITY EXCLUSIONS Accidental bodily injury: • • • • • • • • • • • • • Through suicide, attempted suicide or self inflicted injury or illness. While under influence of liquor or drugs. Through deliberate or intentional, unlawful or criminal act, error, or omission. Aviation or ballooning. Participating as the driver, co-driver or passenger of a motor vehicle during motor racing or trial runs. Result of curative treatments or interventions carried out. Participation in any naval, military or air force operations whether in the form of military exercises or actual war. Your consequential losses of any kind or your actual or alleged legal liability. Venereal or sexually transmitted diseases. HIV (Human Immunodeficiency Virus) Pregnancy, resulting childbirth, miscarriage, abortion, or complications arising out of any of these. War (Whether declared or not) Nuclear energy, radiation PREMIUM Sum Insured(Rs) Premium Inclusive of Service Tax 50,000 As applicable PROCESS • Master policy issued in name of UAE Exchange Financial Services Limited • Customers of UAE Exchange Financial services Ltd. can avail coverage by remitting premium through any of their branch counters across India • An individual certificate will be issued by UAE Exchange Financial Services Ltd • The total premium collected will be remitted to Bajaj Allianz General Insurance Company by end of day at or before 6 PM along with the list of customers who have opted the coverage, Date of birth, Gender and Residential address • Policy coverage will incept from subsequent day 00:00 Hrs of date of receipt of aforementioned consolidated list from UAE Exchange Financial Services Ltd • In case, no list is received by end of a day, it will be inferred no customer has opted for insurance coverage for the day PROCESS Customer walks in at any UAE Exchange Counter across India Remits premium at Counter Individual policy certificate issued UAE Exchange forwards a consolidated detailed list (Excel sheet ) of all customers across India who have opted Insurance along with remittance of total applicable premium in cheque by end of day on or before 6 PM Policy coverage incepts from subsequent day 00:00 Hrs of receipt of aforementioned list from UAE Exchange Financial Services Ltd Claims Procedure Claims can be intimated at our office 04844456677/51/52 or addressed to Bajaj Alianz General Insurance Co, III Floor, Finance Towers, Kaloor, Cochin 682017 Call center executive will explain the claims procedure and documents to be submitted. The claim form along-with a self-addressed envelope will be sent to the claimant to facilitate the submission of the documents. All queries of subscribers relating to coverage, procedures and claims may be addressed to 04844456677/51/52 List of pending documents (if any) will be intimated to the claimant within 7 days of receipt of original claim documents. Settlement of claim within 14 working days of receipt of all relevant documents A centralized claims settlement system. Documents required for Death claims Duly Filled Claim Form FIR Postmortem Report Death Certificate Proof of legal heir /succession certificate Original receipt copy confirming insurance coverage Documents required for Permanent Total Disablement Claims Duly Filled Claim Form Disablement Certificate issued by a Government Hospital Full photograph showing disability clearly, attested by the Government Doctor mentioning the name of the patient Original receipt copy confirming insurance coverage Copy of hospitalization documents