Board Brief 2012-27 Operations Report Date: March 14, 2016 Memo to: NCMA Board of Directors From: Al J. Boykin, CPCM, CFCM, Interim Executive Director and Chief Learning Officer Sam G. Smith, CPA, Interim Chief Operating Officer and Chief Financial Officer Subject: Operations Report This written report, with one attachment, is submitted for the March Board meeting. Attachment 1 – Staff Directory Executive Summary 1. Finance 2. Membership 3. Chapter Relations 4. Conferences 5. Education 6. Certification 7. Standards 8. Advertising Sales and Creative Services 9. Core: Marketing, Staff, Facilities and IT Favorable YTD variances in expenses (5.5%) and net gain from operations ($106k); unfavorable variation in revenues (2.8%); FY13 budget prepared for Board approval. 20,679 current members – up 0.4% YTD Mid-Year met registration goals; LS planning on schedule. ADC12 below attendance objectives; GCMC11 exceeded attendance and revenue goals; WC11 slightly under attendance objectives, but met net gains objective. Estimated positive variance of 18.5% (per EAC) from budget; increase in e-course attendance. Applications up 2% from same period last year; certifications awarded up 18% No change in status. Negative variance in CM and website ad revenue and Jobs revenue; preparing to collect data for 2012 Salary Survey; and multiple submissions received for the Journal. Executive Director and Customer Service Rep vacancy. Finance As of January 31, 2012 year-to-date (YTD) revenues from operations are $4,806,827, an unfavorable variance of 2.8% against the budget of $4,947,992. YTD expenses are $4,254,866, a favorable variance of 5.5% against the budget of $4,502,079. YTD net profit from operations is $551,961, a favorable variance of $106,048 against the budgeted net profit of $445,913. YTD net investment revenues show a gain of $9,942 against a budgeted gain of $329. YTD income tax Boykin, Al Smith, Sam Page 1 of 16 Board Brief 2012-27 Operations Report expenses are $60,000 which is as budgeted. In summary, YTD net profit after investments and taxes is $501,904, against a budgeted profit of $386,242 a favorable variance of $115,662. The Statement of Activities for the period ended January 31, 2012 and the Balance Sheet as of January 31, 2012, are posted online for inspection, and are incorporated by reference. All financial reports have been distributed in a timely manner to the Finance and Budget Committee and posted shortly thereafter for Board review. Investment reports have been provided to the Asset Management Committee, also by the 15th of each month. An estimate at completion (EAC), based on actual results through November 30, 2011 was provided to the Finance and Budget Committee on January 11, 2012 and reviewed on a teleconference call on January 13. The FY 12 EAC forecasts a net profit from operations of $117,844 compared with a budgeted net profit of $313,538. This unfavorable variance is primarily attributable to lower revenues for Membership (Individual and New Professional), Education (NES, Webinars, and Virtual Conferences), Advertising (Resource Guide, CMJobs.com, CM Magazine, Website , and Corporate Sponsorships), and Meetings (World Congress).In addition higher costs for Governance (Committees), Administration (Legal and Finance), Education (Book Sales), Advertising (Educational Partners and Standards Publications), Certification (Exam expenses), and Meetings (GCMC and Career Fairs) contributed to the unfavorable variance. These unfavorable variances are partially offset by higher revenues for Membership (Groups), Education (Book Sales and E-Learning), Advertising (Educational Partners), Certification (CPCM and CFCM), and Meetings (World Congress), together with lower expenses for Component Relations (Chapter Support, Awards and Council of Fellows), Marketing (World Congress), Customer Services, Education (NES, Webinars, E-Learning, CMLDP, and Virtual Conferences), Creative Services (CM Magazine, and Corporate Sponsorships) and Meetings (World Congress). The FY 12 EAC salary and benefits costs are $2,559,717 compared to budget of $2,554,251. FY 12 EAC net investment revenues show a loss of $71,108 against a budgeted gain of $561. The FY 11 EAC net loss after investments and taxes is $78,264, against the FY 12 budgeted profit of $189,099. The FY 13 Budget was provided to the Finance and Budget Committee on March 8 and will be reviewed at the Budget meeting on March 12. The Asset Management Committee interim FY 12 report is included in the read-ahead material. No meetings have been held since the Board meeting on November 13, 2011. The CFO maintains regular communications with Wells Fargo Bank, NCMA’s investment advisors. Membership As of March 7, 2012 we have 20,679 current members. This is a net gain of 82 members from the beginning of this program year (20,597 members on July 1, 2011), or 0.4% growth. Boykin, Al Smith, Sam Page 2 of 16 Board Brief 2012-27 Operations Report Chapter Relations The annual Mid-Year Leadership Conference was held in Las Vegas, Nevada Jan 20 – 21 2012. The conference serves as a training event for NCMA’s chapter officers at the mid-point of their term. There were 230 people in attendance to help us walk the red carpet to recognize chapter excellence. The theme of “Casting Your Role in NCMA Leadership” was met with great enthusiasm and the survey remarks mirrored that. The attendees liked having experienced chapter leaders leading many of the presentations and discussions. The attendees also appreciated meeting and interacting with the NCMA staff. The survey also showed that attendees like having breakout sessions and would like more of those sessions at future meetings. Many awards, including the Berger, Cravens, Muller and Graalman were presented. One new member of the Council of Fellows was introduced and welcomed by members of the Council of Fellows in attendance. The 2013 meeting will be held Jan 18 – 19, 2013, again in Las Vegas, with a return to Planet Hollywood (year 2 of 3 year contract). Planning and marketing for Leadership Summit 2012 in Boston is in process. The meeting will be held Saturday July 28, 2012 at the Sheraton Boston Hotel as a prelude to World Congress. The initial agenda is posted on the NCMA World Congress website and invitations to speakers are in process. Based on extensive research of customer needs and historical data, the conference has been reduced to a 2.5 hour education session with a networking reception. To facilitate training of new chapter officers, on-demand webinars will also be made available for viewing as needed by the chapter officers. Monthly webinars for chapter leaders continue and feedback continues to be positive with excellent participation rates. The webinars are recorded and available for download via the Chapter Resources website. Recent “special guests” included several NCMA staff members, such as Al Boykin discussing his role as CLO, and Mike Wright discussing the changes to the chapter SharePoint site (Chapter Resources website) and use of membership reports. Cathy Etheredge of the RTP chapter discussed the chapter use of PayPal and registration for chapter events, All chapter grants for FY12 were distributed in late November / early December. The grant review committee is reviewing improvements for the next program year and is conducting follow up with this year’s grant recipients. In our last report, chapter chartering inquiries were received from Piketon OH, Fort Dix/Lakehurst (NJ), and Afghanistan. However, those areas have not followed through with charter requests. As reported in the Chapter Development Committee briefing, dechartering actions are requested for the Maple Leaf Chapter as only 12 members scattered throughout Canada are on the books. Those members will be transferred to the Virtual Chapter. The Chapter Relations Manager is contacting inactive chapters to explore possible options for those chapter members. NCMA has received inquiries from George Mason University for a possible new charter, from Okinawa to recharter the Far East chapter and from Portland to reenergize their existing chapter. Boykin, Al Smith, Sam Page 3 of 16 Board Brief 2012-27 Operations Report The Chapter Relations Manager recently completed a chapter visit to the Aloha chapter in February and spoke at the joint meeting of the Greater Philadelphia and Pinelands chapters on Nov 17, 2011. The Chapter Relations Manager worked with the Governance Committee recommending approval of a number of chapter bylaws. Based on this review, a new chapter bylaw template will be developed for chapter use. The Chapter Relations Manager and Chapter Relations Specialist continue to work with the Awards and Honors Committee to ensure a smooth review and selection process of award nominees. The Chapter Relations Manager has been working with Worldpay to transition the chapter credit card processing to a new account manager. Unfortunately, this has not been successful. Mary Beth has researched other credit card providers for chapters to use at lower cost options. She continues to work with the CFO on possible solutions. The Virtual Chapter continues to provide a monthly newsletter and a meeting in a webinar format to its 314 members. Beginning in November 2011, the monthly meetings became a complimentary benefit to the members (previously offered at $20/person). Member participation has increased dramatically (10:1 ratio difference). Besides the move to complimentary registration, the monthly meeting format remains unchanged with a 60 minute session on a variety of educational topics and a Q&A session. The schedule and proposed topics for the balance of the program year are detailed below: March 28, 2012 - Carly Cox – FAR (A-8) April 28, 2012 - John Dobriansky – Leadership topic / FAR May 30, 2012 - Keith Szeliega – Personal Conflicts of Interest in Contracting June 27, 2012 – Speaker and Topic TBD Additional feedback on the Virtual Chapter and the benefits desired by its members has been solicited via a member survey. Feedback was not as expected with 10% of Virtual Chapter members responded. Of those that responded, the members are interested in monthly meetings focused on FAR and DFAR topics, commercial contracting, and international regulations. Of those that responded, the members are satisfied with the chapter and the benefits offered. Continued research and improvements will be conducted on the Virtual Chapter. Conferences Aerospace and Defense Contract Management Conference (ADC) ADC 2012 will be at the Hyatt Regency Austin in Austin, TX on March 22-23, 2011). The goals for ADC 2012 are: • 185 Paid Registrations • Registration Revenue: $120,875 • Exhibitor Revenue: $$45,000 • Net Income: $77,375 Boykin, Al Smith, Sam Page 4 of 16 Board Brief 2012-27 Operations Report The current registration reports show we’re well below goal. We’ve extended several promotional offers to our members in hopes of getting at least 120 paid registrations. As of March 8 we are at 83 paid. Two years ago, we executed a two-year contract for ADC 2013 & 2014 at the Westin San Diego, and although it was our plan to keep this conference in southern California for the foreseeable future, we are in negotiations with DOD to possibly partner with them to make this conference a bigger success. World Congress Planning is well underway for WC12 taking place at the Hynes Convention Center in Boston, MA. The chair of the conference is Mr. Larry Trowel. We are working to make sure all contracts are favorable: Audiovisual, Convention Center, Hotel, golf tournament, and Gala sites. We launched the WC12 website and registration the last week of February. Goals will be provided via the FY13 budget, once approved by the Board. Future schedule and location for World Congress is as follows: 2012 - Boston, MA, July 29-August 1, 2012 2013 – Pasadena, CA July 21-24, 2013 2014 – Gaylord at National Harbor, Washington DC, July 27-30, 2014 2015 – Gaylord at Grapevine, TX or Nashville, TN, July 26-29, 2015 2018 – Gaylord at National Harbor, Washington DC, July 29-August 1, 2018 Government Contract Management Conference (GCMC) GCMC 2011 took place November 14-15, at the North Bethesda Marriott and Conference Center. We executed a contract for GCMC 2012 at the Renaissance Hotel, Washington, D.C. November 5–6, 2012. Actuals for 2011 were: o 670 Paid attendees vs Budget 600 Paid attendees o Exhibitor/Sponsor Revenue: $261,016 vs budget $225,000 o Registration Revenue: $424,340 vs budget $369,765 o Net Income: $379,246 vs budget $292,767 We have begun the RFP process for GCMC 2013. Education The FY 12 YTD actual numbers represent the seven months ending January 31, 2012. Based on actuals through January 31 and the FY12 EAC, revenues are estimated to exceed FY11 actuals due to increased webinar and e-Learning revenues. The expense line includes salaries and benefits. Net contribution will be 18.5%. Education FY 12 YTD Actual FY 12 EAC FY 11 Actual Revenues $434,066 $836,199 $741,518 Expenses $280,090 $517,313 $429,580 Boykin, Al Smith, Sam Page 5 of 16 Board Brief 2012-27 Operations Report Contribution $153,976 $318,886 $311,938 National Education Seminar (NES) Program A total of 43 NES were scheduled for the program year when the FY12 EAC was prepared. Lower than budgeted revenues were projected based on fewer participants anticipated at individual seminars. Since then, however, 52 combined Chapter Hosted, Nationally Hosted, and Nationally Sponsored NESs have been confirmed. It is expected that the FY 12 revenues will be higher than projected in the FY 12 EAC. Projected revenues also include sales of NES books to individuals. This year’s 100 Worst Mistakes in Government Contract Management NES continues to be a popular seminar with host chapters. NES FY 12 YTD Actual FY 12 EAC FY 11 Actual Seminars 17 43 52 Revenues $97,966 $232,430 $296,171 Expenses $50,976 $116,527 $126,886 Contribution $55,616 $117,182 $106,939 Webinar Program Revenues are expected to exceed FY11 Actual. Net contribution is up 27.8% over FY 11 Actual. This is as a result of an increase in hosted webinars and site participation. Three of the scheduled webinars were attended by more than 100 sites. Expenses adjust based on costs to host additional events. Webinars FY 12 YTD Actual FY 12 EAC FY 11 Actual Seminars Revenues Expenses Contribution 11 $143,767 $5,290 $138,477 21 $260,538 $10,739 $249,799 14 $202,253 $6,836 $195,417 e-Learning Program E-course registrations thus far have exceeded comparable period in FY 11. This is a result of the additional CFCM and CPCM Online Preparatory Courses in FY 12. Each course will be offered twice in the remaining months. Expenses include the final amortization of e-course development by JHT through October 2011 and instructor fees. e-Learning Boykin, Al Smith, Sam FY 12 YTD Actual FY 12 EAC FY 11 Actual Page 6 of 16 Board Brief 2012-27 Operations Report Course Registrations 253 841 280 Revenues Expenses Contribution $48,260 $8,419 $39,841 $121,525 $30,197 $91,328 $41,200 $15,470 $25,730 Books Sales of certification study guides continue to be strong in FY12. The rise in CFCM and CPCM candidates has contributed to the increased sales for the CFCM Study Guide, CPCM Study Guide, 2nd Edition, Desktop Guide to Basic Contracting Terms, 6th Edition, and the Contract Management Body of Knowledge, 3rd Edition. Books FY 12 YTD Actual FY 12 EAC FY 11 Actual Revenues Expenses Contribution $135,078 $44,247 $90,831 $195,131 $65,719 $129,412 $170,429 $75,010 $95,419 Virtual Conferences The virtual conference revenues are expected to fall short of FY 11. This is a result of fewer participants in live events and Webinar-on-Demand (digital downloads) purchases. Two virtual conferences were held in the first half of FY12 and two more are planned for the remainder of FY12. Virtual Conferences FY 12 YTD Actual FY 12 EAC FY 11 Actual Events Revenues Expenses Contribution 2 $8,995 $848 $8,147 4 $26,575 $3,278 $23,297 4 $31,465 $4,757 $26,708 Certification Total applications through February 29, 2012 are up 2% over the same period last year (514 vs. 506) with demand continuing to remain strong for our certifications. Of our three certifications, the Certified Federal Contracts Manager (CFCM) is the most requested (316 new applications) with the Certified Professional Contracts Manager (CPCM) and Certified Commercial Contracts Manager (CCCM) accounting for 158 and 40 new applications, respectively. The number of new certificants (307) through February 29, 2012 is up 18% over the same period in FY 11 (261). Program improvements. As of January 3, 2012, we launched an updated and improved CPCM exam, incorporating scenario-based questions for the first time. The exam is aligned with the CMBOK 3rd Edition and contains 179 questions. CPCM candidates who applied before July 1, Boykin, Al Smith, Sam Page 7 of 16 Board Brief 2012-27 Operations Report 2011 have the option of taking the legacy exam through June 30, 2012. Also available are five new CPCM practice exams, which can now also be purchased directly from NCMA. Planned improvements. The CFCM Study Guide is under revision with the latest version scheduled for release in July 2012 along with an updated CFCM exam. Release will coincide with World Congress 2012. Revenue Expense Net Income/(Loss) FY12 YTD (through Jan 31) FY12 Budget FY11 Actuals $134,844 $99,769 $35,075 $184,175 $128,058 $56,117 $236,437 $144,266 $92,171 YTD through Feb FY 12 YTD through Feb FY 11 CFCM applications CCCM applications CPCM applications 316 40 158 303 80 123 Total Cert Applications 514 506 CFCM Exam Attempt Pass Pass Rate 285 192 67% 315 182 58% CCCM Exam Attempt Pass Pass Rate 48 36 75% 77 33 43% CPCM Exam Attempt Pass Pass Rate 162 79 49% 110 46 42% New CPCMs New CFCMs New CCCMs Total New Certificants 79 192 36 307 46 182 33 261 Boykin, Al Smith, Sam Page 8 of 16 Board Brief 2012-27 Operations Report Standards Position Standards: no change in status. Organization Alignment: no change in status. CM2 – no change in status. Advertising and Creative Services Contract Management Magazine Article submissions remain robust, but advertising revenue has decreased slowly over the past three quarters. This is part of a larger trend affecting association and trade publications, with CM still faring better than most in the industry. The digital edition of the magazine continues to generate positive commentary, metrics demonstrate that readership continues to grow, and it has begun to generate interest among our advertisers. An introductory issue of CM magazine began production in this FY, but as yet has no revenues attached to it. 1st 7 Months FY 12 Actual Advertising Revenue $347,584 1st 7 Months FY 12 Budget $399,131 2012 Salary Survey The 2012 Salary Survey data gathering stage will take place in March and early April of this year. The statistical analysis will be performed by Readex, and the results will be published in pdf format; as with last year’s issue, the executive summary will also only be published electronically. Journal of Contract Management We received eleven submissions in the Graduate, ten in the Professional, and none in the Undergrad category for the 2012 W. Gregor Macfarlan Excellence in Contract Management Research and Writing Program. Winners in all categories will be announced in April, with authors of the winning papers being invited to present them at World Congress. CMJobs.com Currently, there are 111 jobs and 6,559 searchable resumes posted on the site, with 342 new resumes posted since July 1. The numbers of job openings has decreased slightly while the number of job seekers has increased during the fiscal year. 1st 7 Months FY 12 Actual Advertising Revenue $184,511 1st 7 Months FY 12 Budget $250,700 Website Boykin, Al Smith, Sam Page 9 of 16 Board Brief 2012-27 Operations Report Website page views for July–January are roughly equivalent to the same time frame last year. Improved website design and architecture were completed in November, and a mobile version of the site was added in December. CM News remains very popular, with increased clicks on links continuing since last year’s redesign. Variance in advertising revenue is due to a general falloff in industry advertising, along with timing of ad sales and payment (the figures below do not include overdue payments received in February); volume of website and e-newsletter advertising has decreased but remains above average compared to other nonprofit organizations. 1st 7 Months FY 12 Actual Advertising Revenue $37,344 1st 7 Months FY 12 Budget $72,600 Communities Women’s Forum – The NCMA Women’s Forum held a networking breakfast at GCMC which was well received by the approximately 40 guests in attendance. They also sponsored Louisa Jaffe as a speaker at the event, and reviews for her session were outstanding. New Professionals – The new professionals community had its first ever networking event at GCMC, and it went really well. A small group is forming as community leadership and interest in writing articles and attending networking events is increasing. The first ever reception at ADC will be in March 2012, co-sponsored with the Women’s Forum. A CMLDP panel will host the event. CMLDP Alumni – This community is in conjunction with the CMLDP Oversight Committee’s alumni subcommittee. The group has been much more active, a revamped website and newsletter started in the last few months along with social events at the Mid-Year Leadership Conference and the upcoming ADC. Marketing Following the launch of the redesigned NCMA website in October 2011, the NCMA mobile site was launched in early 2012. Although it is too early to see the metrics and analytics for the mobile site, we expect increased usage of the site due to its simplicity and ease of navigation for mobile devices. Aerospace and Defense Conference marketing plans were both successful and unsuccessful depending on the metrics you look at. We did more external advertising to non-NCMA customers than ever before, those campaigns had great results. We had quality clicks from our paid advertising campaigns with NDIA, DefenseNews.com, and GovExec. World Congress marketing plans were created and solidified, and the World Congress website was launched when registration opened in late February. The site is complementary to the new NCMA website, and contains more information than in years past, including information about volunteering and our extensive networking opportunities. Boykin, Al Smith, Sam Page 10 of 16 Board Brief 2012-27 Operations Report We recently formed a partnership with GovEvents, to promote all of our conferences and some of our virtual conferences. We’ve already seen some new website visitors and have the ability to see who is coming to the NCMA site from the GovEvents partnership. NCMA is in the process of filing for trademark renewals for the NCMA name, logo and certification marks; this process continues to run smoothly. We heard that the examiner is reviewing the marks in March. We hope to hear back in the next couple months. NCMA launched a new video on the NCMA Website about NCMA in general, and encouraging people to join. This video will be incorporated into the website and marketing plans in the future. Chapters can use this video as a tool to market the association. The video was also released on the NCMA YouTube channel. Education Partners Education Partners advertise their programs to our members, through our Web sites, magazines, newsletters and conference exhibits. The following are current education partners: ASI Government (formerly Acquisition Solutions) American Graduate University Bellevue University Bottomline Concepts Centre Consulting Certified Contracting Solutions LLC Chicago Training and Consultancy, LLC ESI International FedBid Federal Market Group Federal Publications Seminars, LLC George Washington University Management Concepts NPI, Inc. Next Level Purchasing Public Contracting Institute Saint Louis University University of California – Irvine Extension UT Center for Executive Education Villanova University Corporate Sponsors Corporate Sponsors support the contract management profession, and affiliate themselves publicly with NCMA to demonstrate their professional commitment. We publicize these sponsors to our members, through our Web sites, magazines, newsletters and conference exhibits. Boykin, Al Smith, Sam Page 11 of 16 Board Brief 2012-27 Operations Report The following are current corporate sponsors: Bechtel Department of Veterans Affairs Executive Business Services/ProPricer Fluor FedBid Integrity Management Consulting, Inc IRS * KPMG* NASA SEWP Revitas TAPE The Boeing Company Wolters Kluwer Law & Business * Chooses not to be listed on our website as a sponsor NCMA Publicity Report November - March 2012 NCMA Media Coverage Date: 3/7/2012 Location: Daily Markets.com Title: L2 Federal Resources To Host Webinar, “Preparation Of Bids And Proposals For Federal Contracts: Increase Your Odds Of Success” Outline: Experts speaking at an upcoming webinar hosted by L2 Federal Resources will provide a comprehensive, in-depth primer for contractors seeking to gain an advantage in their bid and proposal preparation techniques. Link: http://www.dailymarkets.com/stock/2012/02/23/l2-federal-resources-to-host-webinarpreparation-of-bids-and-proposals-for-federal-contracts-increase-your-odds-of-success/ Date: 2/15/2012 Location: FloridaToday.com Title: Management group to host conference in Viera Outline: Promotion for the Cape Canaveral Chapter of the National Contract Management Association Winter Education Conference March 1 at the Holiday Inn, Viera. Link: http://www.floridatoday.com/article/20120215/BUSINESS/120215004/Managment-grouphost-conference-Viera?nclick_check=1 Date: 2/7/2012 Location: 93 Different Online Publications!! Title: Speakers From DoD, NASA, and Boeing Scheduled for Aerospace and Defense Conference NCMA Press Release Boykin, Al Smith, Sam Page 12 of 16 Board Brief 2012-27 Operations Report More than 300 contracting, acquisition, and procurement professionals from both government and private industry prepare to gather in Austin, Texas for NCMA's 50th Annual Aerospace + Defense Contract Management Conference (ADC). The conference will be held March 22-23, 2012 at the Hyatt Regency Austin and will feature several prominent speakers including: - Charles F. Bolden, Administrator, NASA - Shay D. Assad, Director, Defense Pricing, Department of Defense - Steven H Weiss, Vice President, Government Business Operations, CACI - Frank J. Anderson, President, Strategic Public Sector Solutions - John C. Lavorato, Executive Director, Global Business Relationships, Dell Corporation - Darryl A. Scott, Vice President, Contracts and Pricing, The Boeing Company - And many more! Date: 2/7/2012 Location: CityBizList Title: Catapult Consultants Wins Multi Billion Dollar Contract with Air Force Outline: Catapult Consultants LLC, a leading 8(a) firm that specializes in providing an array of financial management, acquisition management, healthcare, and information technology solutions to Federal agencies, announced today that it has won the Air Force's Contracted Advisory and Assistance Services (CAAS) IV contract awarded by the Acquisition Management and Integration Center (AMIC) at Langley AFB, VA. NCMA is mentioned in the description of Catapult Consultants. Link: http://dc.citybizlist.com/5/2012/2/7/Catapult-Consultants-Wins-Multi-Billion-DollarContract-with-Air-Force.aspx Date: 2/6/2012 Location: El Paso Inc. Title: Chuck Harre - Chair, Greater El Paso Chamber of Commerce Outline: Member of the community spotlight, NCMA is mentioned as one of the groups he volunteers with. Link: http://www.elpasoinc.com/news/q_and_a/article_5bea7e2e-50f7-11e1-96ef001a4bcf6878.html Date: 1/11/2012 Location: PR.com Title: Philip C. Rasmussen Has Recently Been Recognized by The Global Directory of Who’s Who Publication Outline: Philip C. Rasmussen, of Washington, DC has recently been recognized by The Global Directory of Who's Who for outstanding contributions and achievements in the field of Tech Contracting. Link: http://www.pr.com/press-release/382031 Date: 12/9/2011 Title: ERDC hosts new Mississippi Chapter—NCMA Boykin, Al Smith, Sam Page 13 of 16 Board Brief 2012-27 Operations Report Outline: The Mississippi Chapter of the National Contract Management Association (NCMA) celebrated achieving its new charter Nov. 10. Mark J. Lumer, NCMA Fellow, presided over the ceremony, which was held at ERDC-Vicksburg. Link: http://www.erdc.usace.army.mil/pls/erdcpub/WWW_WELCOME.navigation_page?tmp_next_p age=9943169 Date: 12/14/2011 Location: Ankeny.Patch.com Title: Santorum Surprises Marion Gallery Owners With Hour-Long Stump Speech By: Scott Raynor Outline: The Republican presidential nominee actually gave an hour-long campaign speech and question-and-answer session with the National Contract Management Association. Santorum spoke to the group of defense contract employees — mostly from Rockwell Collins — about his national defense experience with the U.S. Senate Arms Service Committee, his extensive campaigning in Iowa and why they should ignore the polls that place him sixth in the race. Link: http://ankeny.patch.com/articles/santorum Date: 12/13/2011 Location: ABCNEWS.com Title: 21 Days Out: Good Morning, Iowa Outline: There’s only three weeks to go, but Rick Santorum is the only candidate in the state today … again. He is making four campaign stops: a town hall in Belle Plain, a stop in Waterloo, another town hall in Manchester (that’s Iowa) and this evening he’ll address the National Contract Management Association in Marion. Link: http://abcnews.go.com/blogs/politics/2011/12/22-days-out-good-morning-iowa-2/ Date: 11/28/2011 Location: FederalComputerWeek.com Title: Steve Kelman, broken record: More on contracting cost savings Outline: Yes, I know I have been writing and talking about this for a long time, but this really is serious. Really tight budgets are on their way, contracting should and will be asked to help out, and helping out reflects the pennypinching, deal-seeking features of the contracting culture. Link: http://fcw.com/blogs/lectern/2011/11/kelman-contract-savings.aspx Date: 11/18/2011 Location: Federal Computer Week Title: Putting clarity into contracting By: Steve Kelman Outline: It is widely known that one reason contracts go south is that the government meant one thing when it wrote the contract requirements, and contractors interpret what the government wrote as meaning something else. Out of these differences of understanding grow bad blood, disputes, and lots of money down the drain… Link: http://fcw.com/blogs/lectern/2011/11/rfp-clarity-for-contractors-agencies.aspx Boykin, Al Smith, Sam Page 14 of 16 Board Brief 2012-27 Operations Report Date: 11/14/2011 Location: Federal News Radio Website Title: Shrinking budgets remain most important acquisition issue Outline: Jan Frye, the deputy assistant secretary of the Veterans Affairs Department's Office of Acquisition and Logistics, joined the Federal Drive with Tom Temin and Amy Morris from the conference to discuss the big issues in contract management. Link: http://www.federalnewsradio.com/?nid=879&sid=2631843 Core: Staff Current staffing is 25 full time permanent employees and 1 part time permanent employee with 2 vacancies (Executive Director and Customer Service Representative). See staff roster (see attachment 1). Neal Couture, CPCM resigned as Executive Director effective December 31, 2011. Until a new Executive Director is hired, Al Boykin, CPCM, CFCM and Sam Smith, CPA have been named the Interim Executive Director and Interim Chief Operating Officer, respectively. They will also continue to maintain their roles as Chief Learning Officer (Al) and Chief Financial Officer (Sam). Kelly Higginbotham resigned as a Customer Service Representative effective February 8, 2012. April Silverthorn (formerly a Marketing & Communications Specialist) was promoted to Senior Marketing Specialist effective February 3, 2012. Suzy Owens was hired as a Customer Service Representative effective February 22, 2012. Core: Facilities No change to status: we remain at full capacity. Core: Information Systems The upgrade to Microsoft SharePoint and the redeployment of the intranet as the Resources site was completed in November 2011. The upgrade provided increased stability of the site with the utilization of a newer server and provides a user-friendly experience with greater aesthetic appeal. With the increase in focus on eLearning, NCMA deployed Moodle via an existing server to manage the certification online prep courses. Moodle is specifically designed to facilitate eLearning programs and has proven to be effective in the administration of the sold-out programs. NCMA is moving forward with the budgeted upgrade to Microsoft Exchange 2010 server, which includes the purchase of a new server. The previous server had reached storage capacity, with the operating system two full versions behind the current operating system on the market (2010). The new server and operating system will provide seamless operation with various client applications and core infrastructure (membership database). Upgrade expected to be complete by April 30, 2012. Boykin, Al Smith, Sam Page 15 of 16 Board Brief 2012-27 Operations Report Improvements to the online user experience continue to be made with regard to online membership applications and product sales. NCMA will continue to balance resources versus need while remaining proactive in the search for products and services to enhance the member and staff experiences. Core: Governance Cambria Tidwell has continued her support of the Governance Committee in the review, analysis and revision recommendations for the committee structure, as tasked by the Board of Directors in July and per the revisions requested in November. The results of the committee’s work will be presented at the March Board meeting. The national elections were successfully conducted per association policy. The Nominations & Elections Committee will report on the results of the elections and their recommendations moving forward at the March Board meeting. From the staff perspective, the implementation of a robust marketing plan increased exposure of the call for statements of interest and the subsequent general election over a period of 4 months. Although voter turnout continues to be low, based on research of the NCMA membership and of association or not-for-profit elections, low voter turnout is not unique to NCMA nor is it due to lack of communication on the matter. Technology utilized in the election continues to meet the staff’s needs. Continued usage of BoardSource’s Board Self-Assessment for Association is recommended for the year-end assessment on the effectiveness and efficiencies of the Board of Directors. Issuance of the survey is schedule in the April/May timeframe. The action will be coordinated with the chair of the Governance Committee. Boykin, Al Smith, Sam Page 16 of 16