Nutrition 564: Marketing Objectives: Review the history of marketing Define terms Describe the marketing process Identify elements to be used in project 5 History of Marketing (Cooper, 1998) 1902 First taught in a business school 1870 - 1930 “Production era” focus was overcoming constraints on supply 1930 - 1950 “Sales era” marketing’s responsibility to sell what was produced 1960s - “Marketing era” widespread adoption of customer orientation History of Marketing (Cooper, 1998) “Societal Marketing” criticizes traditional marketing definitions for their emphasis on material consumption and short-term consumer gratification counsels businesses to be fair to consumers encourage informed consumers avoid marketing practices that have negative consequences for society Marketing Definitions(Cooper, 1998) American Marketing Association “marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational objectives” UK Chartered Institute of Marketing “the management process which identifies, anticipates and satisfies customer requirements efficiently and profitably” Hudson “A management tool that focuses on identifying the needs, wants and demands of customers and developing products to meet those needs” Marketing Terms (Cooper, 1998) Stakeholders All the people (and organizations) that have an interest in a company, and may influence the company or be influenced by its activities. Internal External Most individuals belong to more than one group at a time Important by virtue of their ability to influence the organization During the marketing process and stakeholder analysis it is important to “map” the stakeholders Owners Political Groups Financial Community Government Suppliers Activist Groups Firm Customers Competitors Customer Advocate Groups Trade Associations Unions Employees Marketing Terms (Cooper, 1998) Competitive Advantage Differentiation of the organization and/or its products and services to gain preference by all or part of the market over its rivals. Purpose is to increase the market share Two types: Assists Capabilities - market sensing capability - ability to detect changes Marketing Terms (Cooper, 1998) Competitor Analysis Examine those key competitors that presently and/or in the future may have a significant impact on the strategy of the firm Priorities: Existing Direct Competitors Note-- not all competitors appear in every segment but may be in specific niches New and Potential Entrants Competitor Intelligence Sources Competitor Analysis Database Function Analysis Marketing Strategy Marketing Terms (Cooper, 1998) “Social Marketing” Concerned with the development of programs designed to influence the acceptability of social ideas - a set of activities to create/maintain and or alter attitudes and/or behavior toward a social cause independent of a sponsoring organization or person Purpose to change behavior Contribute to a charity Discourage at risk behaviors (tobacco) Change attitudes or beliefs Terms (Alacay R, Bell RA 2000) “Social Marketing” 1. 2. 3. 4. 5. 6. Label is typically applied to causes judged by persons in positions of power and authority to be beneficial to both individuals and society. The agent of change does not profit financially from a campaign’s success Goal is to change behaviors believed to place the individual at risk, not simply increase awareness or alter attitudes. The optimal social marketing campaign is tailored to the unique perspective, needs, and experiences of the target audience, hopefully with input from the representative group. Social marketing strives to create conditions in the social structure that facilitate the behavioral changes promoted. Reliance upon commercial marketing concepts. Nutrition 564: Marketing Objectives: Review the history of marketing Define terms Describe the marketing process Identify elements to be used in project 5 Components of the Marketing Mix five P’s of Marketing Product Goods, services, places, ideas, activities, organizations, and people that are being offered to consumers Place Getting the product to a location that is available to the consumer The cost of the product to the consumer Price Promotion Positioning Maximize benefits and minimize costs. A psychological construct that involves the location of the product relative to other products and activities with which it competes. Methods for communicating information about the product to the consumer Marketing Planning - Stages 1). The gathering of information on the companies internal operations and external environment 2). The identification of the (SWOT) Strengths Weaknesses Opportunities Threats (Leppard & McDonald, 1991) Marketing Planning - Stages 3). The definition of the assumptions regarding the company and its environment 4). The setting of the marketing objectives in the light of the first three stages 5). The formulation of strategies aimed at achieving these objectives (Leppard & McDonald, 1991) Marketing Planning - Stages 6). The devising of programs setting out the timing of activities, costs and revenues 7). The definition of responsibilities and the means of monitoring performance. (Leppard & McDonald, 1991) Marketplace Hudson - 5 views of the marketplace Production Perspective The consumer will favor products that are readily available Product Perspective The consumer will favor the product that has the most value, desirable features, or best performance Selling Perspective Direct promotion to consumers to introduce them to a product that was not being sought Marketing Perspective Determining the wants and needs of the target market and developing products to satisfy those needs. Societal Marketing Perspective Balancing the customers’ needs for satisfaction with the organizational goal of making a profit while acting in the best interest of society. Nutrition 564: Marketing Objectives: Review the history of marketing Define terms Describe the marketing process Identify elements to be used in project 5 Project 5: Marketing Plan TV Reduction Goal: This marketing project will use the element of ‘System and Environmental Change’ to promote TV reduction among young children. TV Reduction Marketing Project Objectives: 1. Identify TV reduction as a target for system and environmental change. 2. Outline the marketing plan including the five P's (product, place, price, promotion and positioning) in accordance with social marketing theories. Marketing Project Goal: The student will demonstrate the ability to plan and develop a marketing project. Overall objectives for marketing: Define a mission statement and strategic plan. Outline a business plan and define a market opportunity. Demonstrate the ability to identify sources of market research and supportive data. Access information necessary to develop a marketing plan in support of the mission statement and strategic plan. Outline the market strategy Develop one tool used to support the market strategy (toolkit) Describe how the marketing project would be evaluated. TV Reduction Marketing Project Objectives Cont’: 3. Gather information including: Completion of literature review on impact of screen time on health, including overweight and obesity Inventory of educational materials and campaigns addressing the impact of screen time (also collecting such materials) List of key stakeholders Identify existing ‘Toolkits’ used to promote TV reduction. TV Reduction Marketing Project Objectives Cont’: 4. Preliminary identification of target audience segments for a TV reduction campaign 5. Conduct a SWOT analysis with key stakeholders 6. Design a ‘Toolkit’ for use with the target audience. Steps to complete the project