Type of Review: Annual Review
Project Title: Support to the International Trade Centre (ITC),
Geneva
Date started: 1 January 2010
Date review undertaken: 31 March 2012
Instructions to help complete this template:
Before commencing the annual review you should have to hand:
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the Business Case or earlier project documentation.
the Logframe
the detailed guidance (How to Note)- Reviewing and Scoring Projects
the most recent annual review (where appropriate) and other related monitoring reports
key data from ARIES, including the risk rating
the separate project scoring calculation sheet (pending access to ARIES)
You should assess and rate the individual outputs using the following rating scale and description.
ARIES and the separate project scoring calculation sheet will calculate the overall output score taking
account of the weightings and individual outputs scores:
Description
Outputs substantially exceeded expectation
Outputs moderately exceeded expectation
Outputs met expectation
Outputs moderately did not meet expectation
Outputs substantially did not meet expectation
Scale
A++
A+
A
B
C
Introduction and Context
What support is the UK providing?
The Government of the United Kingdom of Great Britain and Northern Ireland acting through the
Department for International Development ("DFID"), is making available to the International Trade
Centre a sum of £5,400,000 for support to the International Trade Centre in three main areas: – (a)
support to the organisational strengthening of the ITC, (b) support to the implementation of data
collation and dissemination work on non-tariff measures to trade and (c) support to the implementation
of ITC’s gender and trade strategy. £30,000 will also be allocated to cover the cost of external reviews
and evaluations.
What are the expected results?
In accordance with the MOU and the logical framework revised 4 August 2011, the expected results are
as follows:
At the highest level, the goal of the project is to increase exports in developing countries.
At the purpose level, the project seeks to result in the International Trade Centre further strengthened
1
and providing improved support to the private sector to expand exports in developing countries, with a
focus on gender and trade and non-tariff measures to trade. At this level, the indicators focus on
measuring progress of ITC against the overall commitments in its strategic framework as well as
complementary indicators (to which, in most cases, DFID is not the only contributor). These include:
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Enterprises having met buyers and transacted business: 531
Trade Support Institutions (TSIs) improving their ranking on an ITC benchmarking scheme: 24
per biennium
Number of trade development strategies: 46
Number of (a) downloaded Non-Tariff Measures (NTM) survey country reports from ITC website
and (b) registered users from developing countries regularly accessing official NTM data through
new WITS/MACMap application: (a) 2,000 and (b) 20,000
Percentage of women (associations/entrepreneurs) reporting an increase in sales: 50%
Percentage of participating TSIs that demonstrate support to women owned businesses: 100%
The expected results are further detailed in a series of six outputs including:
1. International Trade Centre further strengthened with an increased focus on upgrading financial
management, investing in people and improving communication and information systems.
2. Key stakeholders are aware of non-tariff obstacles to trade with access to information through a
global web application that provides (national and product) data for compliance with government
regulations
3. Women and Trade communications and training influences programmes and policy at the
national and international levels.
4. Capacity of trade support institutions strengthened to support business women
5. The international competitiveness of women’s enterprises strengthened through training and
support
6. Gender mainstreamed into ITC’s policies, processes and activities through development of ITC’s
Gender Policy
The report describes the expected results and progress against those results by outputs under Section
A.
What is the context in which UK support is provided?
The project supports the UK’s development assistance focus on boosting economic growth and wealth
creation in developing countries. This project’s particular emphasis is on ensuring that trade results in
poverty reduction and inclusive growth achieved through building countries’ capacity to trade through
national growth and competitiveness strategies. This support to ITC is in alignment with the priorities of
Trade and Investment White Paper which is essentially two-pronged – enhancing market access for
poor countries and ensuring that they can take advantage of this access.
Specifically, it is supporting deep restructuring of a UN/WTO organisation working heavily in the AFT
area – refocusing it on results based management – a key priority for the UK in the field of
development assistance. Secondly, by providing replicable and scaleable solutions to gender
mainstreaming in trade, it is helping women entrepreneurs in developing countries to supply to global
markets and become part of increasingly developing global supply chains. Women traders in
developing countries face disproportionately higher barriers in accessing regional as well as global
markets and interventions to support wealth creation at their end is expected to result in much better
development outcomes.
And thirdly, the project also builds substantively on a process of multi-donor working, building on strong
collaboration between ITC, the World Bank and UNCTAD on the collation and dissemination of global
data on non-tariff measures to trade. This will provide a valuable global public good by providing
datasets to policy makers and traders, particularly in developing countries, to make better informed and
effective policies and strategies.
2
Section A: Detailed Output Scoring
Goal: Exports in developing countries increase
Goal score and performance description:
Exports of developing countries are showing an increasingly trend. Data for 2011 is not fully available
for reasons recoded below.
Progress against expected results:
Indicator
Actual 20111
2009 Baseline
Actual 2010
Benin
314,080
572,537
Chad
88,361
335,574
Ethiopia
1,618,152
2,327,963
Ghana
3,103,687
5,227,384
Kenya
4,274,187
4,951,048
Liberia
854,167
672,505
Malawi
1,186,565
1,064,116
Mali
160,663
1,967,717
Mozambique
1,772,971
1,795,620
Rwanda
211,267
236,123
396,818
Senegal
1,575,609
1,649,794
2,085,745
Uganda
1,024,495
1,530,178
2,035,013
Zambia
4,273,757
7,163,633
8,913,468
Total Export from Developing Countries (Excluding
oil and arms exports HS chapters 27 and 93)
2,614,891
5,594,867
Note: All values in thousand USD
Data Source: Trade Map
Although it is true that positive trend seen in the exports of target countries may not be wholly
attributable to the work of the ITC and other factors would surely have played their part. However, it
would be fair to say that greater awareness of NTMs, better policy advice, and support for more
inclusive trade development has played its part in supporting exports in these countries.
Purpose: International Trade Centre further strengthened and providing improved support to the private
sector to expand exports in developing countries, with a focus on gender and trade and non-tariff
measures to trade.
Purpose score and performance description:
Purpose meets expectations, although P1-P3 better reflect the goal.
1 Under ‘2011 Actual’ data for some countries is missing. The reason is that those countries have not yet reported to the UN Statistics
Division (from where the yearly trade statistics contained in ITC’s Trade Map is sourced). This is not unusual: yearly trade statistics of the
EU, for example, becomes available around April. The EU, as developed region, reports rapidly. Some of the countries indicated, for
example, Benin and Chad, have much less sophisticated statistics divisions and so take time to report. Some do not report at all, in which
case ITC relies on ‘mirror data’. This can only be done if a sufficient number of relevant partner countries report their detailed import
statistics – this is not the case yet for 2011 for the LDCs listed, thus no mirror statistics have been provided for that year.
3
Progress against expected results:
Indicator
Target 2011
Actual 2011
Output rating
P.1 Number of enterprises having met buyers and
transacted business
531 per biennium
(2010-2011)
REVISED 1650
1620
A
P.2 Number of Trade Support Institutions (TSIs)
improving their ranking on an ITC benchmarking
scheme
24 per biennium (20102011)
REVISED: 18
137
A++
P.3 Number of trade development strategies
46 per biennium (20102011)
REVISED: 55
51
A
P.4 Number of (a) downloaded Non-Tariff
Measures (NTM) survey country reports from ITC
website and (b) registered users from developing
countries regularly accessing official NTM data
through new WITS/MACMap application
*(a) 1’000 and (b)
10’000
Launched in 2011.
Data to be
reported in 2012.
(a) 68.
(b) > 1000.
C
P.5 Percentage of women
(associations/entrepreneurs) reporting an increase
in sales
20%
10%
B
P.6 Percentage of participating TSIs that
demonstrate support to women owned businesses
55%
55%
A
P.1 ITC revised the IMDIS indicators. New indicators provided. Performance largely on track.
P.2 ITC revised the IMDIS indicators. Performance exceeded targets /expectations.
P.3 ITC revised the IMDIS indicators. New indicators provided. Performance largely on track.
P.4 Purpose indicator P.4
Performance below expected targets; for the following reasons:
a) Number of downloads
So far, two survey reports are available for download: Sri Lanka (http://www.intracen.org/sri-lankacompany-perspectives-an-itc-series-on-non-tariff-measures) and Burkina Faso
(http://www.intracen.org/Burkina-Faso-Company-perspectives-An-ITC-series-on-non-tariff-measures/).
Between 1 February 2012 until the end of the reporting cycle (31 March 2012), 68 external downloads
have been recorded.
Download statistics are currently tracked with Google Analytics. Due to a general revision of the ITC
website and some technical difficulties, the ITC IT department only managed to track downloads of
publications from 1 February 2012 on. However, the Sri Lanka and Burkina report were published in
December 2011 and surveyed companies as well as other stakeholders in the countries received the link
to the publication and likely downloaded it back then i.e. downloads from December 2011 (when the
reports was publicized among others at the WTO Ministerial) and January 2012 are not reflected in the
above number.
In addition, only downloads that were made via the respective ITC publications page of the reports are
counted (see links above). At the moment it is impossible to track downloads that are done through the
direct link to the PDF-file (which in the case of Sri Lanka would be
http://www.intracen.org/uploadedFiles/intracenorg/Content/Publications/NTM%20Report_Sri%20Lanka.p
df). ITC is working on possible solutions for mitigating these weaknesses.
In sum, the number 68 is the lower bound of the real number of downloads, which is likely to be much
higher. Numbers will exponentially increase once additional reports become available for download
online.
4
b) Number of visitors to the new MAcMap application
The application is available online since 2011, yet until March 2012 only selected users had access to it
for testing purposes. Until 31 March 2012, 503 users used the new MAcMap application in 3,897 visits
(87% of these from returning visitors).
Since the end of March 2012, all users of ITC tools can log into the new Market Access Map application
with their (existing) username and password. In addition, a link is provided on the ITC market analysis
tools (MAT) portal and the old version of Market Access Map to the new application. As a consequence,
the number of users has increased significantly: until 25 May 2012 the (cumulative) number of users who
visited the application rose to 1,059. In total 5,242 visits were recorded, 80% from returning visitors.
So far, ITC has not undertaken active publicity of the application as some modules are still under
development or further refined. Active publicity (among others through a newsletter to the 200,000 users
of ITC tools as well as through the UNCTAD Virtual Institute newsletter) is foreseen for the second half
of 2012, once the most important modules are completed and user guides are available. ITC is confident
to thereby significantly increase the usage of the application.
P.5 On target with an expected rise to meet 2012 target.
P.6 On target.
Output 1: ITC further strengthened with an increased focus on upgrading financial management,
investing in people and improving communication and information systems.
Output 1 score and performance description:
Output score: A. Overall it meets targets.
The e-learning environment has been created, ITC staff developed courses and the content has been
tested with external users.
Progress against expected results:
Indicator
Target 2011
Actual 2011
Output Rating
1.1 Staff Training on
Corporate Learning and
Development
25% of staff participating in
professional skills workshops on
supervisory and management
training, project management skill
and personal and team
effectiveness, in addition to core
language and IT training
50% complete mandatory training
programmes, including ethics
workshop
65% completed mandatory training
on aggregate with 87% for ethics
training specifically (see below).
A+
1.2 Accepted evaluation
recommendations have
been addressed and policy
established
All ITC sections produce action
plans to address evaluation
recommendations
Action plans now mandatory for
100% of evaluations; 3 in process; 5
other evaluations will include action
plans in 2012
1.3 Accounting policies
and procedures,
implementation strategy
and steps in place
Draft set of accounting procedures
available for the implementation of
IPSAS
Clean up of field inventory and
non-expendable property
Draft set of accounting policies and
procedures in place for IPSAS
implementation.
Bulk of obsolete non expendable
property written-off and disposed of
(1.6MUS$ in 2011).
Initial simulation of depreciated
value of NEP items completed in
2011.
Valuation of fixed asset items and
review of process for IPSAS
compliance is ongoing
5
A
A
1.4 Number of new/revised
specialized IT/IS Systems
2 specialized systems in place:
-e-learning system operational
-Client relations Management
(CRM) system designed and
operational
e-learning system operational
B
1.1 Training
The following provides the numbers related to mandatory training:
Ethics training: 87% (244 out of 279 eligible staff)
Basic Security – 53% (148 out of 279)
Integrity Awareness – 37% (104 out of 279)
IPSAS 1 – 73% (60 out of 82)
IPSAS 2 – 76% (62 out of 82)
So, a total for all these courses together would be 65% for mandatory training.
ITC is continuously participating actively in workshops, working groups and meetings in IPSAS and
UMOJA. From above, 73% and 76% respectively have completed the mandatory courses on IPSAS 1
and IPSAS 2.
As a result, senior and other key staff are deploying leading edge core management techniques in a
more timely and efficient manner. Key indicators to support this improvement in managerial and
professional performance include: better balanced appraisal ratings across teams, a decrease in the
number of successful appraisal rebuttals, an increase in the timely completion of appraisals and an
improvement in the quality of drafting project proposals as noted by SMC and associated review bodies
(i.e. PQAC and PAC).
1.2 Evaluation
ITC has put in place a policy requiring that action plans be developed related to recommendations made
in evaluations. This is now fully implemented. Three evaluations started in 2011 applying to three of
ITCs most important and high profile programmes, Enhancing Arab Capacity for Trade (EnACT ),
Programme for Building African Capacity for Trade II (PACT II) and the World Export Development
Forum (WEDF), will be completed in 2012 requiring action plans. PACT II is already drafting an action
plan, and EnACT II and WEDF will draft action plans in the first half of 2012. All of the evaluations for
2012, including for Poor Communities and Trade, Export Strategy, Networks, cooperation with the
Organisation Internationale pour la francophonie and the Modular Learning System, when complete, will
also include mandatory action plans.
A follow up system for recommendations will be established and will be operational as of September
2012.
1.3 Accounting policies and procedures, field inventory and non-expendable property
Accounting policies and procedures have been drafted for the implementation of International Public
Sector Accounting Standards (IPSAS) in line with the UN implementation roll out timetable for the
financial year 2014.
In regards to the improved measures of the costs of ITC products and services, ITC has embarked on
the Cost Transparency Project. ITC is now at the phase 2 of the project ie. the full roll out of activity
based cost measurement for the Division of Programme Support Service catalog.
All this has resulted in significant improvement in the stewardship of assets with the increased in
comprehensive information of costs, ownership, details of assets, location, physical condition and
valuation of assets.
1.4 Number of new/revised specialized IT/IS Systems
CRM
6
The CRM system is now designed and fully operational. Implementation is now well underway with
section focal points, a lead team in the Trade Information Section and the contractor. Pilot testing with
users concluded successfully in March 2012. Full roll out is now commencing with awareness building
and training workshops.
E-learning
First joint initiative developed among three ITC sections (Trade Information (TIS), Trade Support
Institution Strengthening (TSIS), Market Analysis and Research (MAR)) for one online programme. Using
the content developed, a pilot webinar was organized on 6 - 8 December 2011 with 15 people from
Ministry of Foreign Affairs based in Montevideo,10 Foreign Trade Representatives based in Germany,
Belgium, Netherlands, Czech Republic, Portugal, France, Sweden, UK, Switzerland and Russia. A
blended approach was undertaken: live connection (2h/day max so trainees were still actively
participating) and exercises afterwards to be done by participants. Counsellor of the Uruguayan Mission
to the WTO praised this initiative during last JAG not only in terms of quality of content but also by
highlighting the CO2 emissions avoided, which corresponded to 150’000 km of a family car (25 tons).
Recommendations: None.
Impact Weighting (%): 20%
Revised since last Annual Review? Y
Risk: Low.
Revised since last Annual Review? N
Output 2: Key stakeholders are aware of non-tariff obstacles to trade with access to
information through a global web application that provides (national and product) data for
compliance with government regulations.
Output 2 score and performance description:
Overall output score: B (some elements are falling behind schedule but are expected to be on target in
the next reporting cycle).
ITC’s choice to opt for a more in-depth analysis (than committed) of NTM survey results, its effort to
ensure country ownership of the entire survey process (pre-condition for outcomes and impact), and a
number of challenges related to partner countries led to a lower-than-expected performance in the
realization of targets with respect to three of the four indicators. However the outcomes achieved so far
are promising and encourage ITC to pursue the challenging but more rewarding path chosen.
Progress against expected results:
Indicator
Target
2011
Output
Rating
Contribution to expected outcomes
18
Actual
March
2012
14
2.1 Number of countries where
survey data is collected and
analyzed
B
Web
application
online
12
Web
application
online
4
A
Following the publication of the survey report
for Sri Lanka, the government has turned to
the business environment section of ITC to
seek advisory and technical assistance
support to resolve issues related to
procedural obstacles and the trade-related
business environment.
See explanation below table for further
examples from other countries.
Possibility to link NTM information to applied
tariffs to get full picture of market access
conditions.
Burkina Faso: request for funds from STDF
to simplify SPS procedures; Morocco:
steering committee on NTMs to follow up on
NTM survey results.
See explanation below table for further
details and examples.
2.2 Development of web
application that provides
official NTM data
2.3.a Number of countries
where an awareness-raising
workshop has been held to
disseminate analyzed survey
data amongst key national
stakeholders
C
7
Output 2: Key stakeholders are aware of non-tariff obstacles to trade with access to
information through a global web application that provides (national and product) data for
compliance with government regulations.
2.3.b Number of countries for
which official NTM data is
disseminated as global public
good through a web
application.
30
15
B
Too early to assess outcome as data has
just been disseminated, but pronounced
interest by several governments in this data.
Impact Weighting (%):
30%
Revised since last Annual Review? N
Risk: Medium
Revised since last Annual Review? N
Output 3: Women and Trade communications and training influences programmes and policy at
the national and international levels.
Output 3 score and performance description:
Output score: A++: Outputs substantially exceeded targets /expectations.
Progress against expected results:
Indicator
Target
2011
Actual
2011
Output
Rating
Contribution to expected
Outcomes
3.1 Number of high profile events
held on trade and gender
10
16
A++
See below
3.2 Number of senior government
representatives that commit to
exploring changes to government
procurement policies and practices
through participating in targeted
events and meetings.
7
18
A++
Request for regional meeting for
African participants. All joined
Global Platform for Action on
Sourcing from Women Vendors
3.3 Number of trade development
programme documents (DTISs, EIF
Tier II projects, National Export
Strategies) gender mainstreamed
through training and technical
assistance
7 DTIS
Action
Matrices
16 DTIS
Action
Matrices
A+
1 EIF
Tier II
5 EIF
Tier II
4 NES or
sector
strategies
6 NES or
sectoral
strategies
Delivery of pilot training on Gender
Mainstreaming in EIF (formulate at
request of EIF Secretariat) leads to
three improved Tier 2 project
proposals from Rwanda - one
before EIF board. In addition, one
Tier 2 project for Gambia approved
by the EIF board and one Tier 2
project for Cambodia under review
for approval.
2
5
A+
The San Francisco Declaration led
to the establishment of a new
network on Women and the
Economy, with a clear focus on
four areas, replacing the ad hoc
Women Leaders’ Network.
3.4 Number of resolutions,
declarations and other
intergovernmental agreements
strengthened to include references to
gender equality or women’s
participation in trade.
8
Numbers are cumulative 2010+2011
3.1 2011 high profile events:
a) Executive Round-table on Strategy 2020 – Linking Women Vendors to Global Value Chains
(organised with UN Global Compact)
Outcome: Under MoU signed at the meeting with UNGC, UNGC connected ITC to their China
business network (of buyers) in support of ITC’s WVEF.
b) International Women’s Day (IWD) – Sourcing from Women Vendors (organised with WTO and
Organisation of Women in International Trade – Lake Geneva).
Outcome: First meeting help at WTO with sectoral focus on women in a value chain (coffee).
Following this precedent WTO hosted a meeting on IWD in 2012 focusing on gender in the EIF
with a focus on women in mangoes
c) LDC IV – Women in Global Value Chains – Working session (organised with UN Women, UN
Global Compact and the Turkish Industry and Business Association)
Outcome: UN Women interested in working closely with ITC in support of Platform. Draft MoU
submitted to UNWomen
d) World Export Development Forum: Engaging Women Vendors in the Tourism Value Chain.
Outcome: Project proposal on building the capacity of women entrepreneurs to sell to cruise
ships (lead buyer: Carnival Cruises. Donors: NZAID and possibly AUSAID)
e) Third Global Aid for Trade Review – Empowering Women, Powering Trade: Integrating Women
in Global Value Chains (organised with UKAID).
Outcome: Walmart (panelist) makes a commitment under the Clinton Global Initiative to
purchase goods from (fellow panelist) Ethical Fashion Africa.
f) Women Vendors Exhibition and Forum (jointly organised with Chongqing Foreign Trade and
Economic Relations Commission and WEConnect International supported by the International
Women’s Coffee Alliance, SPINNA – the International Women’s Textile Alliance, Quantum
Leaps and the International Federation of Business and Professional Women.
Outcome: USD14.8m in sales. Establishes Platform for Action as a key mechanism for bringing
buyers and sellers together. Participants call for WVEF II in 2012.
g) Round-table on Government Procurement: Sourcing from Women Vendors (organised in
cooperation with WTO at 8th WTO Ministerial Conference)
Outcome: See below.
Recommendations: No recommendations
Impact Weighting (%): 15
Revised since last Annual Review? Y
Risk: Low
Revised since last Annual Review? N
Output 4: Capacity of trade support institutions strengthened to support business women
Output 4 score and performance description:
Output Score: B. Outputs moderately did not meet targets /expectations.
Progress against expected results:
Indicators
2011
Target
2011
Actual
Output
Output
Rating
Contribution to expected
outcomes
4.1 Number of
functioning women’s
associations developed
in selected sectors
5
5
International
Women’s Coffee
Alliance chapters in
Burundi, Kenya,
Rwanda. ComSec
Business Women;
SPINNA – the
A
New associations are conduits
for TRTA. Women in Burundi
being serviced by new funding
partners, now they are a legal
entity. Lobbying for changes to
land rights in Uganda.
9
International
Women’s Textile
Alliance
4.2 Number of business
women reporting
improved skills related
to their selected export
sector
1,000
450
Data from Platform
meetings, WVEF,
alpaca, silver
jewellery and
EAFCA
C
Need to improve data capture.
4.3 Number of national,
regional and
international TSIs
building the capacity of
business women
60
32
Data update from
TSIs for 2011 due
late Feb 2012 (BPW
Summit, East Africa
Fine Coffees Assoc
etc)
B
Need to improve data capture
Recommendations: No recommendations.
Impact Weighting (%): 15%
Revised since last Annual Review? Y
Risk: Low.
Revised since last Annual Review? N
Output 5: The international competitiveness of women’s enterprises strengthened through
training and support
Output 5 score and performance description:
Output Score: A++. Output substantially exceeded targets / expectations
Progress against expected results:
Indicators
2011
Target
2011
Actual
Output
Output
Rating
Outcome
5.1 Number of buyers and/
or development partners
committed to sourcing
from women vendors,
including through the
Chongqing Platform for
Action
273
325
Rise in membership of
Global Platform for Action on
Sourcing from Women
Vendors
A+
Expanded network
of buyers and
sellers with whom to
engage in future
years
5.2 Number of WBEs
having met potential
buyers and, as a result,
transacted business
358
63
Number reflects those who
have transacted business.
Numbers who have met
buyers is approximately 600.
10% ‘strike’ rate. Buyerssellers meetings are in Q4 &
Q4 2012.
B
To be determined
in 2012 surveys
5.3 Value of business
transacted between WBEs
as a result of 5.2 above
US$2.36
million
US$15.2
million
Sales
A++
To be determined in
2012 surveys
Data capture methodology under performing in 2011.
Recommendations: No recommendations.
Impact Weighting (%): 5 (NB: Not DFID funded)
Revised since last Annual Review? Y
Risk: Low.
Revised since last Annual Review? N
Output 6: Gender mainstreamed into ITC’s policies, processes and activities through
10
development of ITC’s Gender Policy
Output 6 score and performance description:
Output Score: A. Output met targets / expectation.
Progress against expected results:
Indicator
Target 2011
6.1 Development and
implementation of gender policy
Gender policy approved
Actual 2011
Gender policy and Action Plan
approved by Senior Management
Committee in April 2011
Gender specific objectives included Gender specific objectives included
in ITC’s strategic indicators
in annual work plans across
divisions
Rating
A
A
Gender policy training materials
developed and approved, and
incorporated in gender-specific
training for induction training and
for each division
Gender policy training materials
A+
developed and approved. Target of
training 10% of programme and
project staff in 2011 exceeded. Actual
trained 27% exceeded target.
A gender audit module developed
and included in gender training
programme
Gender audit module ‘Development
Marker’ developed and included in
gender training programme
A
PCM template revised to capture
gender issues
PCM template revised to capture
gender issues
A
Gender audit conducted for all
projects as part of project quality
assurance process
Project gender content reviewed
against gender rating by Project
Quality Assurance Group
A
6.3 Percentage of ITC projects
reviewed through the annual
gender audit scoring
progressively higher levels of
gender mainstreaming
Gender audit conducted:
30% ITC projects reflect gender
mainstreaming
28%
A
6.4 Institutional adoption of
gender policy through human
resources practices
Staffing parity needs addressed
(at P4 & P5) through measures
enacted by HR
Consultant hired to undertake a
diagnostic which will culminate in a
report suggesting measures on
staffing parity to be adopted based
on analysis of ITC HR statistics and
practices at similar organizations.
(Diagnosis 1st half of 2012,
implementation 2nd half of 2012)
Consultant hired to undertake a
diagnostic which will establish a
baseline of current staff use of Work
Life Balance policies; targets will be
assigned by Q3 2012 on this basis
B
6.2 Gender mainstreamed into
ITC project quality and
evaluation systems
Improved gender responsive
working conditions through
strategies adopted by HR to
address key workplace issues
B
Recommendations: No recommendations.
Impact Weighting (%): 15%
Revised since last Annual Review? Y
Risk: Low.
Revised since last Annual Review? N
Section B: Results and Value for Money.
1. Progress and results
1.1 Has the logframe been updated since last review? Yes. August 4, 2011, DFID and ITC signed
Amendment 1 which included a revised logframe. Changes were developed over a series of
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consultations begun in late 2010, which ITC and DFID undertook collaboratively. These updates
captured changes in the work based on improvements ITC suggested coming out of experience in the
field and DFID’s advice on refining and improving the construction of the log frame to make it more
measurable and better aligned with RBM principles. The following bullets summarize the changes:
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For the goal, specific targets have been set in a selected range of ITC countries. Assumptions
have also been clarified.
For the purpose, in the place of the 8 ITC strategic framework indicators plus 3 others, we
agreed to substitute five indicators more directly linked to the work in the MOU including
enterprises transacting business which is related to output 5, TSIs improving their operations,
related to output 4, trade development strategies related to output 3 and then 3 complementary
indicators related to use of NTMs information, success of women in transacting business and
improvement in TSI services to women.
For output 1, we restated indicators to be more specific and measurable, revised targets and
updated assumptions. We also made an important change to the goal of having IPSAS
compliant systems in place due to delay in the overall UN implementation of the new financial
system.
For output 2, we consolidated to four indicators, restated them to be more specific and
measureable and revised and updated the assumptions.
For output 3, we added funding re-allocated from output 4, consolidated to four indicators and
made the indicators and targets more measurable and specific. The additional funding
corresponds with the more intensive approach on strategies and development of the global
platform.
For output 4, we moved funding to output 3 in order to line up the funding with the emphasis of
the project and take advantage of a much more cost effective approach under output 4.
Output 5 is not funded by DFID.
For output 6, we slightly restated the indicators to be more specific and measurable and reformulated the targets to line up with the re-stated targets.
Impact weighting has been rebalanced throughout as indicated based on a rebalancing of
funding and re-alignment of importance relative to the new logframe:
Output
1
2
3
4
5
6
Current
20%
30%
15%
15%
5%
15%
Previous
30%
30%
5%
5%
10%
20%
1.2 Overall Output Score and Description:
A: Outputs met expectation
1.3 Direct feedback from beneficiaries
The following broadly summarizes direct feedback from institutions and individuals collaborating with
ITC on two main parts engaged with external participants. Outputs 1 and 6 are mainly focused on
internal audiences or processes within ITC.
NTMs (see full details under detailed output review):
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Great interest from Jamaica’s private sector and Minister of State in the Ministry of Foreign
Affairs and Foreign Trade, Mr. Arnaldo Brown).
Useful perception data on NTMs for researchers: WTO World Trade Report 2012
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During the stakeholder meeting in Morocco, the Ministry of Industry, Trade and New
Technologies (MICNT) announced its decision to continue the public-private dialogue by
creating a national steering committee on the NTM survey findings.
Latin American Development Bank (CAF) provided positive feedback and is interested in
financing the survey activity
High visibility in the Eighth WTO Ministerial in December 2011.
Growing country interest for ITC to conduct the surveys. The government of Haiti even offered
to co-finance the survey with own resources.
ITC received strong positive feedback from the around 150 participants, including highly
technical practitioners, who attended the ITC seminar “Non-tariff measures: New challenges
and the road ahead”, held in Geneva on 3 February 2012 as part of an ITC Seminar Series on
Trade for Development.
Women and trade:
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International Women’s Coffee Alliance report receiving donations in support of chapters in
Africa that were established in partnership with ITC, as a result of the video on Women in
Coffee in East Africa shown at the Specialty Coffees of America Association meeting. They
were presented spontaneously with cheques for to continue the work of empowering women in
coffee.
As a result of participation in the first Women Vendors Exhibition and Forum, the Centre for
African Women’s Economic Empowerment (Ethiopia) recorded increased interest from
international buyers in products sold by their members:
Priddy Brothers (Aggregator for Walmart) linked with women exporters of green coffee and
jewelry to explore sourcing for buyers
CAWEE secured US$ 218,570 funding from COMPETE with the objective of connecting 100
Traditional Weavers to export markets. CAWEE plans linking through the Global Platform for
Action on Sourcing from Women Vendors
Women in alpaca in Peru report increase in design skills, sales and job creation as a result of
expansion (see video on www.intracen.org/womenandtrade)
Fonaes, ITC’s partner in the project supporting women in jewellery in Mexico access the
markets in the USA report interest in increasing their proportion of funding for the ITC project
part-funded by DFID, in 2012.
Chair of Philippines Coffee Board “delighted to be connected to Accenture as the first Global
Platform partner seeking to source coffee made by women in the Philippines”.
1.4 Summary of overall progress
Overall progress of the project is good. Of the six outputs, four rank A or better. Of the 22 milestones
specified under the outputs, 15 rank A or better. Of the 7 where progress does not meet the specified
milestone, three of the seven are in output 2 and result primarily from the development that ITC in
response to partner countries’ request is now developing a more in-depth study (rather than a simple
statistical report) that will generate additional engagement and has, in some case, already produced
very enthusiastic feedback. In our view, this is a positive development. Under output 4, the project
team has already identified the relatively low number of women-owned business and TSIs as an issue
and is addressing both the data capture and the technical interventions necessary. Under output 5, the
number of women who have met buyers and the overall sales have well exceeded expectations, but
the yield in terms of the number of companies is still low relative to the target. That is expected to
improve with better data capture and over time. Under output 6, the gender mainstreaming process on
a programmatic level is proceeding extremely well. The delay is related to internal gender parity which
is now being addressed.
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1.5 Key challenges
For output 1, the challenges have been standard ones related to systems development and
implementation including the need to coordinate with overall UN implementation of IPSAS and the
small delays on organizational roll out of the CRM system. In e-learning, content development still to be
done in several areas of technical expertise for ITC, which will require an integration of courses across
ITC’s technical section to enhance curriculum offering to beneficiaries.
For output 2, the main challenges are described well under the section above. Ensuring coherent data
quality for data collected by ITC and the data received from UNCTAD and World Bank is difficult and
requires high levels of coordination. Collection of official NTM is also a huge complex tax which
requires highly qualified local staff, which has been delayed for several countries (e.g. Trinidad and
Tobago) because of insufficient candidacy or lack of availability.
For outputs 3-5, the main challenge is to improve systematic data collection to aid reporting. This has
already been addressed through a mid-term assessment, developing a more effective data collection
tool and conducting a retreat with staff to identify areas for improvement and to train them on how to
use the data collection system.
For output 6, the main challenge has related to how to apply the concept of gender parity in staffing to
a small UN organization that relies for more than half of its funding on variable extra-budgetary
financing. This has required a more careful collection of data and comparison across UN organizations
and more extended discussions.
1.6 Annual Outcome Assessment
The project is on track to achieve its outcome: ITC has been further strengthened and is providing
improved support to the private sector to expand exports in developing countries, with a focus on
gender and trade and non-tariff measures to trade. Of six outputs four are rated A or above, and the
other two are also contributing towards expected outcomes. Of the outcome indicators, ITC met the
corporate target on enterprises introduced to buyers transacting business (P1) and trade development
strategies (P3) and exceeded the goal under improvement in performance of TSIs (P2). Under
organizational improvement in output 1 and gender mainstreaming, systems to improve ITC’s
effectiveness including the e-learning platform and CRM system are developed and will contribute to
the overall strategy of improving operations along with ITC’s strong emphasis on training in project
quality and design and implementation of a strong RBM system is underway now. ITC’s effectiveness
has been especially improved in the area of NTMs and gender. In NTMs, ITC’s process, and DFID as a
main supporter, are now seen as a global leader in the area and is leading a multi-donor effort that is
achieving important traction in promoting the discussion of NTMs in subject countries as evidenced by
steps already taken in Sri Lanka, Jamaica, Burkina Faso and Morocco as well as uptake of the data by
the WTO world trade report and elsewhere. On women and trade, ITC work with a wide range of
partners has put ITC and DFID in a high profile position influencing issues of economic empowerment
of women through trade including the global platform for action on sourcing from women vendors,
modifying how DTISs are formulated and developing good practices for working with women exporters
in Peru, Mexico and East Africa. With now over 50 people trained, the corporate strategic framework
reviewed and project design process modified to include gender, gender mainstreaming has already
taken hold at ITC.
2. Costs and timescale
2.1 Is the project on-track against financial forecasts: Y
Overall, the project is on track against financial forecasts except in the area of NTMs under output 2
due to important methodological changes as discussed above.
2.2 Key cost drivers:
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Overall, the project is on track against key cost drivers except in the area of NTMs under output 2 due
to important methodological changes as discussed above.
have also contributed in increasing pressure on resource allocations.
2.3 Is the project on-track against original timescale: Y (largely).
Overall, the project is on track against original timescale. However for NTMs under output 2, the project
would need some more time as explained below:
NTMs
ITC is on target with regard to the milestone of implementing 18 NTM surveys by 31 December 2011.
However with regard to the awareness raising workshop, due to several challenges only four
stakeholders meetings have been held so far.
3. Evidence and Evaluation
3.1 Assess any changes in evidence and implications for the project
The theory of change implied in the design of this project remains valid based on evidence.
3.2 Where an evaluation is planned what progress has been made?
A mid-term evaluation of the W&T Programme covering outputs 3-6 was undertaken by the programme
team and an external consultant at the end of 2011. The data shown here as well as the new process
for collecting and reporting data has come out of that process. A link to the report will be provided once
it has been finalised and put on-line. No other evaluations have been planned.
4. Risk
4.1 Output Risk Rating: Low/Medium/High
Low
4.2 Assessment of the risk level
Low
4.3 Risk of funds not being used as intended
Risk of funds not being used as intended is low. Project teams for outputs supervise partners closely
and review of deliverables is continuous and ongoing.
4.4 Climate and Environment Risk
The project business case identifies three main areas relevant to climate and environment risk:
1. Monitoring of the overall trade and environment mainstreaming at ITC
ITC put together a task force and developed and put in place an emissions reduction strategy in 2011,
which will be monitored on a regular basis. Trade and environment has become part of the mandatory
project development process used by the Project Quality Advisory Group (PQAG), which will ensure
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that environment becomes a part of all projects.
2. NTMs potential positive impact on collect information related to environmental concerns
NTM surveys collect information related to environmental compliance and other areas which can
become a basis for policy discussion and reform.
3. Women and trade contributing to environment management
Women in rural areas in sub-Saharan Africa are at the forefront of crop management. Through the
creation of associations of women in coffee in five sub-Saharan African countries, ITC working with
IWCA, have created a conduit for TRTA in good agricultural practices that can mitigate the effects of
climate change. One of the key sectors in which ITC worked with partners to bring buyers and sellers
together in a Buyer Mentor Group at the inaugural Women Vendors Exhibition and Forum, was in clean
and green technologies. Participating buyers included companies in the mining and automobile
sectors. Sellers’ products ranged from compostable toilets to under-floor heating solutions and clean
cooking fuels. The WVEF Steering Committee undertook to retain this as a sector of focus at WVEF
2012.
5. Value for Money
5.1 Performance on VfM measures
Overall, this project is achieving value for money based on a review of economy, efficiency and
effectiveness as well as cost effectiveness. Of the six outputs, four are on or ahead of schedule. Output
2, in the area of non-tariff measures, is providing a deeper and more effective analysis and dialogue in
partner countries which will lead to more results in driving the debate around NTMs-the desired result
in the economic section of the project memorandum. More importantly, as in the case of output 2, all
are moving toward achieving desired outcomes.
5.2 Commercial Improvement and Value for Money
NTM Survey
ITC is the only international organisation carrying out large scale nation-wide company surveys on
NTMs in a systematic way across developing countries. As such, ITC is the only institution who is,
among other things:
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Keeping the business sector of developing countries in focus by capturing their perceptions of
what they experience as obstacles both at home and in partner countries when they are
exporting and importing goods
Providing intensive training and building capacity on NTMs
Assisting policy makers better understand the non-tariff obstacles their companies face as well
as the most problematic obstacles identified in the business environment of the home country
Helping in the identification of concrete actions that help overcome these obstacles by
facilitating public-private dialogue through national stakeholders’ workshops
Publishing and disseminating specific reports on NTM for each individual country.
Collection of official non-tariff measures
 The second work being done in parallel to the survey is the collection of NTM regulations. This
work is carried out in collaboration with UNCTAD, the World Bank and the African Development
Bank. ITC specifically collects and classifies non-tariff regulations applied by countries in which
NTM surveys are on-going, as well as those applied by the world leading importing countries.
Regular meetings are held among the organisations to exchange technical information and
coordinate the work. The project fits into the broad collaboration between ITC and UNCTAD on
data collection.
 The data is disseminated through a newly released version of ITC’s online market analysis tool,
Market Access Map (MAcMap), used by policy makers, trade support institutions, private
companies and academics. Free access to users in developing countries is provided. The new ITC
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MAcMap brings tariffs, NTMs and trade together in a single output easily accessible to the private
sector.
ITC data on NTMs which is collected in an independent manner, aims to cover the full spectrum of
NTMs existing in a particular country.
The different ongoing works on NTMs are not duplication but may be rather seen as
complementary to each other.
ITC work on Women and Trade
Unlike most capacity building organisations that build capacity of entrepreneurs to sell into the
domestic market, ITC’s fosters for success in international trade. Assisting entrepreneurs identify and
leverage international market access opportunities yields results, as ITC’s work with women
entrepreneurs in alpaca, coffee and jewellery clearly demonstrates.
DFID funding to ITC has also strengthened national development frameworks: No other agency or
institution is working with the EIF Secretariat to build capacity for gender mainstreaming. This has
resulted in several Tier 2 project proposals being strengthened to clearly articulate how women as well
as men will benefit under the EIF.
In addition ITC guides the work of governments developing National Export and Sectoral Strategies.
These have been substantively improved to capture and provide strategies for mitigating against
gender based constraints to trade. In addition to the unique nature of the work, value for money is
captured in the replication of the methodology. Were this to be developed bi-laterally the costs and
time-to-complete would be higher.
ITC facilitates impact through an inclusive approach to project development and implementation. This
enables a modest investment by DFID to have a much greater impact. For example, DFID is the lead
supporter of several, supporting the Platform for Action on Sourcing from Women Vendors. This unique
vehicle, launched in 2010, aims to help women entrepreneurs secure a greater percentage of
government, corporate and institutional procurement. In organising the flagship event – the Women
Vednors Exhibition and Forum - ITC invites not only buyers and sellers but other capacity building
organisations to participate in the meeting. The purpose is to focus the attention of Trade-related
Technical Assistance (TRTA) service providers on the gap between what buyers want and what
women vendors are currently supplying. In this way the meeting is a vehicle for spawning new TRTA
projects to benefit a greater pool of women entrepreneurs – over and above those that ITC alone could
support. To achieve the same impact on a bilateral basis would be considerably more expensive. The
further advantage of working with ITC is leveraging ITC’s considerable convening power: Platfrom
membership alone includes buyers that spend in excess of USD700bn annually on procurement; over
50,000 women entrepreneurs; and a global network of trade support institutions.
ITC is an effective partner through which DFID is achieving export impact for good.
5.3 Role of project partners
Partners are providing good value for money. Under output four, associations and TSIs acting as
multipliers for the work under women and trade are showing good commitment and results in providing
services to their members. Participants under the global platform for sourcing from women vendors,
including multi-national buyers such as Accenture, Walmart and Mariott as well as local host COFTEC
and the Chonqing government participated actively in the preparation and implementation of the first
global event, which was held in 2011 and continue to increase their participation. Under the NTMs, as
described above, local partners across subject countries have shown significant commitment in
working with ITC and local survey firms to provide the necessary data, review reports and organize and
participate dissemination workshops where they have taken place, for instance in Morocco and Burkina
Faso.
5.4 Does the project still represent Value for Money : Y
Combined view of economy, efficiency and effectiveness and active role of partners-as well as the
strong prospect that the purpose / outcome will be achieved supports a conclusion that this project
offers value for money.
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5.5 If not, what action will you take?
Not applicable
6. Conditionality
6.1 Update on specific conditions
Not applicable.
7. Conclusions and actions
Overall, the project is on track to reach milestones and results in 2012. For internal change under
output 1, outputs are on track and no recommendations have been made regarding management
For NTMs, some elements of the logframe may need a bit more time to be delivered. This has been
necessitated by some practical implementation challenges and requirements. For women and trade,
most of the outputs have met or exceeded targets/expectations. Whilst projects are delivering to
workplans, an improvement in outputs and outcomes could be achieved in 2012 if systematic data
capture mechanisms are put in place. Programme manager is expected to oversee internal review
of process with project managers in 2012. No change to logframe required.
8. Review Process
This review was conducted jointly by DFID TPU staff and ITC project staff. Respective ITC programme
managers looking after three separate areas of DFID support were consulted. Initial data and
information was provided by the ITC staff which was reviewed and assessed at the TPU. Follow up
questions and comments were then shared with the ITC programme managers. Based on their
responses to these queries this review was finalized.
Information has been gathered from following sources:
Goal indicator: ITC’s Trade Map
Purpose indicator P4: Google analytics (on website user statistics)
Output 1: Review was conducted by the respective Chiefs of sections in ITC. Sources of information
include monthly and quarterly management reporting as well as monthly external reporting to the UN
for IPSAS.
Output 2: Review lead by Senior Market Access Analyst. Google analytics is used to monitor
download statistics for NTM country reports.
Outputs 3 – 6: Review lead by Women and Trade Programme Manager. Midterm review
commissioned by W&T Programme Manager - Report includes results to end March 2011. Reports
submitted to Secretary General in gender mainstreaming in UN System.
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