Dell ProDeploy Enterprise Suite Introducing ProDeploy Enterprise Suite Dell’s ProDeploy Enterprise Suite helps you get more out of technology starting on day one. Trust Dell experts and partners to lead deployments from basic hardware installations through planning, configuration and complex integrations. Our complete suite of deployment services and professional certifications helps you achieve business outcomes today and tomorrow. 2 Market landscape Converged Data Center Big Data Growing complexity Transition risks Application Modernization Virtualization Cloud Resource constraints Competing priorities Aggressive timelines The solution: ProDeploy Suite for Enterprise Single point of contact 3 Broad and deep expertise Best-in-class processes Established global scale ProDeploy Enterprise Suite delivers what you want Research shows customers’ top 5 concerns are (score out of 7): Planning 6.3 Configuration 6.1 Integration Installation Training 5.7 5.3 5.2 ProDeploy Enterprise Suite is designed to deliver to these needs: Site readiness verification, infrastructure evaluation, project management Certified Dell deployment engineers, multivendor configuration & testing for networking Data migration analysis and recommendation, system testing and validation Onsite rack, stack, cable and label, expert Dell product technicians, 24x7 deployment services Project documentation with knowledge transfer, training credits, and 30day post-deployment configuration assistance Source: Intelliclear Focus Group Research (Chicago, Mexico City, Tokyo, Shanghai, New Delhi, London) July 2014, N=78 4 ProDeploy Enterprise Suite Good, better, best with training and certification ProDeploy Plus ProDeploy Basic Deployment Deployment Services Training and Certification Deployment Services Competency via PartnerDirect 5 ProDeploy Enterprise Suite Get more out of technology starting on day one Basic Deployment ProDeploy • • • • • • • • Expert deployment technicians Onsite rack, stack cable and label Packaging material disposal Consistent hardware installation Single point of project management Install and configure system software Implementation planning Site readiness review ProDeploy Plus Training and Certification • • • • • Dell Deployment training • Recognition with online badge • Industry recognized 3rd party Deployment Certification Tool driven environment mapping Multivendor integration for networking Storage data migration recommendation 30-days of post-deployment configuration assistance Experts Insight Ease Key features of ProDeploy Enterprise suite 1 Basic Deployment 2 ProDeploy 3 ProDeploy Plus • Onsite rack, stack, cable and label -Free up your staff to work on other projects. Leveraging experienced technicians who install hardware everyday ensures systems are properly set up. • Packaging materials disposal -Before we leave, your data center is ready to get back to business as usual. We will dispose of or recycle packaging materials using onsite trash and recycling facilities. Save up to $2,000 per device in labor and user productivity costs 4 7 Certification Source: IDC White Paper, sponsored by Dell, Growing Business Value by Utilizing Deployment Services, August 2015 Key features of ProDeploy Enterprise suite Includes all the features of Basic Deployment and: 1 Basic Deployment 2 ProDeploy 3 ProDeploy Plus • Site readiness review - Using extensive checklists, your Project Manager ensures your deployment is on track from the start. • Implementation planning – Dell’s experienced engineers competently plan every aspect of your implementation. • Install and configure system OS, firmware, and hypervisor – Ensure your software is up-to-date, compatible, and properly configured to work in your existing environment. Includes set up of Dell SupportAssist technology to streamline your support experience after deployment. Dell reduced planning time by 75% 4 8 Certification Source: Principled Technologies “Deploying New Dell Solutions with Dell Deployment Services August 2015 Key features of ProDeploy Enterprise suite 1 2 The most complete deployment offer in the market* Basic Deployment • Tool driven environment mapping and reporting – Thorough data-driven investigation and reporting to minimize risk. • Data migration analysis and recommendation for storage – Assess, analyze and provide recommendations to successfully migrate data. • Multivendor integration testing for networking – Confidence your equipment will work together seamlessly knowing expert engineers are performing interoperability testing. • Training credits – Choose from Dell product and industry training as needed throughout the year. ProDeploy 3 ProDeploy Plus 4 Certification 91% less IT effort with Dell Deployment Services Source: Principled Technologies “Deploying New Dell Solutions with Dell Deployment Services August 2015 9 Key features of ProDeploy Enterprise suite 1 2 3 • Gain greater deployment expertise and industry recognition through training and testing • Training and certification tracks available for Dell SC Series Storage and PS Series Storage and Dell N&S Series Networking • Recognized as a Dell Certified Professional with Dell certification badge • Certification is valid for two years Basic Deployment ProDeploy ProDeploy Plus Dell’s industry recognized certification program 4 10 Certification ProDeploy Enterprise Suite feature comparison Basic Deployment Predeployment Deployment Postdeployment 11 Deployment verification Configuration data transfer to Dell technical support 30-days of post-deployment configuration assistance Training credits for Dell Education Services ProDeploy Plus Business hours 24x7 24x7 Single point of contact for project management Site readiness review Implementation planning Technical Account Manager engagement for ProSupport Plus entitlement Deployment service hours Onsite rack, stack, cable and label Packaging materials disposal Install and configure operating system, firmware, and hypervisor Tool driven environment mapping and reporting Data migration analysis and recommendation for storage Multivendor integration testing for networking Project documentation with knowledge transfer ProDeploy 91% less IT effort with Dell Free up your staff to work on more critical business needs Reduced IT effort 91% 28:42 less Reduced planning time in hours 75% 9:55 Overall project completion time in hours 39% 28:42 faster less 20:32 2:30 Dell 2:30 In-house resources Dell In-house resources Dell Source: Based on “Deploying New Dell Solutions with Dell Deployment Services”, a Principled Technologies Test Report commissioned by Dell, August 2015. Full report found here: http://www.principledtechnologies.com/Dell/Deployment_Services_faster_deployment_0915.pdf 12 In-house resources Save $2000 per device with deployment services Annual savings per device IT staff $2138 $649 User productivity $2037 $1911 $331 $542 $1,489 Se rve r $1,706 $1,369 S tora ge IT staff and end users at $100,000 and $70,000 annual loaded salary Source: IDC White Paper, sponsored by Dell, Growing Business Value by Utilizing Deployment Services, August 2015 13 Ne tw ork Thank you! Back up 15 ProDeploy Suite product availability Product Line Category Series Tape Libraries ML Series TL Series PS Series SC Series MD Series SC Disk Series MD Disk Series FS Series NX Series T Series DSS or C Series R Series M or FC Series M1000e VRTX FX X Series L2 N Series L3 N Series S Series C Series Z Series M Series SAN/DAS Arrays Storage Disk Enclosures Dedicated NAS Server Tower Cloud Rack Blade M1000e VRTX FX L2 Fixed Port Switches L3 Fixed Port Switches Networking Chassis Switches Distributed Core Switches Blade IO 16 Basic ProDeploy ProDeploy Plus ProDeploy Enterprise Suite ProDeploy Plus Dell ProDeploy Plus, the most complete deployment offer available in the market, ensures you are ready for today and prepared for tomorrow. Integrate new technology into existing environments with confidence through extensive planning and validation by expert certified engineers. Post-deployment configuration assistance, full project documentation with knowledge transfer, and flexible training credits improve technology adoption and optimize the long term performance of mission-critical Dell - Internal Use - Confidential systems. 17 Global Support and Deployment Product Group ProDeploy Plus The most complete deployment offer prepares you for today and tomorrow Benefits • • • • Experts Experts • Dell certified deployment engineers • Multivendor integration testing for networking • Technical Account Manager engagement for ProSupport Plus entitlement Deployment of mission-critical systems worry-free Get the most of new technology from day one Build the right skills for your staff Maintain long-term value of your technology Insight s • Tool driven environment mapping • Storage data migration recommendation • Project documentation with knowledge transfer Ease • Single point of Project Management • Dell training credits • 30-days of post-deployment configuration assistance ProDeploy Enterprise Suite ProDeploy Dell ProDeploy maximizes the value of hardware and software from day one. Installation and configuration by experienced certified engineers gets new technology up and running fast. With Dell driving deployments you are free to focus on what matters most. Dell - Internal Use - Confidential Global Support and Deployment Product Group 19 ProDeploy Maximize your hardware and software investment from day one Benefits • • • • Experts Experts Minimize implementation risk Get more performance from your technology Prepare for whatever comes next Improve time to resolution with fast troubleshooting Insight s Ease • Dell certified deployment engineers • Site readiness review • 24x7 deployment services • Install and configure system software • Deployment verification • Single point of Project Management • Full project documentation with knowledge transfer • Configuration data transfer for support readiness • Implementation planning ProDeploy Enterprise Suite Basic Deployment Dell Basic Deployment delivers consistent installation of enterprise hardware by experienced technicians. Worry-free installations give you the freedom to focus on your business. Dell - Internal Use - Confidential Global Support and Deployment Product Group 21 Basic Deployment Consistent hardware installation by experienced technicians Benefits • Free up your staff’s time • Have confidence in your hardware installation • Simplify future projects and reduce maintenance effort Experts Experts • Experienced product technicians • Onsite rack, stack, cable and label during business hours Insight s • Industry best practice for hardware installation Ease • Packaging material disposal • Consistent hardware installation Certified Deployment Professional program Benefits Benefits • Distinguished as a Dell deployment expert • Increased knowledge and skillset • Recognized with Dell certification badge Features • Storage and networking certification tracks • Recommended instructor-led training • Certification is valid for 2 years Experts Training and industry recognized certifications • SC Series Storage • PS Series Storage • N&S Series Networking 23 Training and certification path 1 Training • Take recommended training courses at LearnDell.com/ certifications • Optional training 24 2 Exam • Schedule and purchase exam at 5,500 testing centers in 180 countries 3 Certification • Online badge is available within 5 days after passing exam Certification Training and certification learning paths N&S Series Networking PS Series SC Series Recommended core courses Dell SC Series Installation* Dell SC Series Planning (ILT 4 days + 6 hrs online) (VILT ½ day + 9 hrs online) Dell PS Series Installation Dell PS Series Planning (VILT 3 days + 4 hrs online) (VILT ½ day + 9 hrs online) Dell Networking N&S Series Installation and Configuration Dell Networking Planning (VILT 5 days) (VILT 3 days) Required exam Dell SC Series Storage Professional Deployment exam Dell PS Series Storage Professional Deployment exam Dell N&S Series Networking Professional Deployment exam Recommended core courses are not required 25 *Only available as instructor-led training in the following locations: Edina, MN; Panama; Bracknell, England; and Singapore. All other courses are delivered as virtual instructor-led training. Badge Optional deployment learning path Beginner basic courses and expert advanced courses Fundamental Optional Basic courses Dell PowerEdge Fundamentals (3 hrs online) Dell Networking Fundamentals Switching (2.5 hrs online) Dell Networking Fundamentals Routing (2.5 hrs online) 26 SC Series Dell Storage Networking Configuration PS Series Dell Auto Snapshot Manager Integration Dell FS7600 NAS Deployment (VILT 2 days) (VILT 2 days) N&S Series Optional Advanced courses Dell Storage Networking Configuration Dell Networking Interoperability (ILT 4 days) (VILT 4 days) Dell FS8600 NAS Deployment Dell Fluid Cache Installation (ILT 4 days) (VILT 2 days) (VILT 1 day + 4 hrs online) Dell PS Series vSphere Integration (VILT 2 days) ProDeploy Enterprise Suite For Channel Dell’s ProDeploy Enterprise Suite gets the most out of technology starting on day one from basic hardware installation through planning, configuration and complex integration. Supplement your capabilities, free up valuables resources and get access to Dell’s certified engineers to expand your reach and grow your business. With a Deployment Services Competency, your Certified Deployment Professional can access Dell’s deployment tools and codeliver with confidence knowing Dell is by 27your side. ProDeploy Enterprise Suite for the channel Deployment services the way you want it, when and where you need it Benefits • Supplement your capabilities and expand into new • • • • Awareness • Sales collateral • Training • Communications and critical updates with TechAlerts • Find-A-Partner 28 markets through resale Increase margin opportunity when you co-deliver Reduce deployment issues with Dell’s lab and tools Free up resources for higher margin opportunities Gain global reach with Dell’s experienced engineers Incentives • Eligible for Partner AdvantEdge program • Labor reimbursement with co-delivery through Deployment Competency Ease • Access to certified engineers • Dell delivered or co-delivered • Access to lab and tools for Deployment Services Competency Partners • Global deployment scale and capabilities Disclaimers & Legal Attribution Availability varies by country. 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