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Running Head: Paper #3
09_Paper_#3_Research_Questions&Preliminary Bibliography
Paper #3
C.M.Taoras
George Mason University
Author Note
This paper was prepared for English 302, Taught by Professor Thompson
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Paper #3
1. How does systems theory and information systems work together to modernize current
business practices?
2. How does innovation in technology change organizational behavior?
3. How has Organizational Agility and technology effected the customer experience?
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References
Bateman, T.S., Snell, S.A. (2013). Management. New York, NY: McGraw-Hill/Irwin.
Management is a required George Mason University textbook currently used in
MSOM courses. Thomas Bateman is a professor at the McIntire School of Commerce of
the University of Virginia. He has written several educational books on the topic of
management from an overview perspective. He specializes in organizational behavior and
other aspects of management.
Dr. Scott S. Snell is a leadership professor for the Darden Graduate School of
Business at the University of Virginia. He teaches on the subject of management and
various aspects associated with management practices.
Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New
York, NY: HarperCollings Publishers Inc. Some information retrieved 2015,from
www.jimcolliins.com
Jim Collins is a former faculty member for the Stanford Graduate School of
Business. He has published numerous ground breaking studies and books on the subject
of management. His studies include research into successful leadership traits and
company successes and failures.
Forza, C. (1995). Quality information systems and quality management: a reference model and
associated measures for empirical research. Industrial Management & Data Systems,
(Vol. 95 Iss: 2, pp.6 – 14). Retrieved June 2015 from
http://dx.doi.org/10.1108/02635579510082502
Cipriano Forza is a faculty member at the institute of Ingegnera Gestional located
in Vicenza, Italy where he works under the Department of Technology and Management
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of Industrial Systems (DTG) department. He lectures on Economics and
Business(Economia E Organizzazione Aziendale), and Product Variety Management.
Gibson, M. (2011, August 9). The 25 most influential business management books. Retrieved
2015, from
http://content.time.com/time/specials/packages/completelist/0,29569,2086680,00.html
Time Magazine began its illustrious career of brining the world to our homes in
1923. Time is one of the most highly circulated magazines in the world.
Haynes, T. (2007). Management/Leadership styles. Encyclopedia of Business and Finance(2nd
ed). Retrieved 2015 from http://www.encyclopedia.com/topic/Management.aspx#2
This publication is written more toward non-professionals and individuals new to
this industry. This is an ideal source to use when you are trying to pull together several
different subjects. I would consider this site incredibly useful in BIS degree planning and
preparation.
Information technology service management: ITSM. (2015). Axelos global best practice:
Making organizations more effective. Retrieved 2015, from https://www.axelos.com/
ITSM is a professional organization requiring certification training and
completion. ITSM recommends best practices and strategies for management success.
Karake, Z.A. (1994). A Study of Information Technology Structure: Firm Ownership and
Managerial Characteristics. Information Management & Computer Security. (Vol. 2 Iss:
5, pp.21 – 30). Retrieved June 2015 from http://dx.doi.org/10.1108/09685229410072591
Dr. Karake has been a University professor most of her adult life. She is adapt at
effectively teaching business practices and procedures through her work. She has written
several academic books and articles throughout her career.
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Project management certification program: PMP. (2015). Project management institute.
Retrieved 2015, from
http://www.ocpe.gmu.edu/programs/proj_mgmt/proj_mgmt_cert.html
The PMP certification is a highly recommended and often times requirement for
senior leadership positions. In theory, teaches more efficient and effective means of
project success and goal attainment.
Rungi,M. (2010). Success rate and resource consumption from project interdependencies.
Industrial Management & Data Systems, (Vol. 110 Iss 1 pp. 93 - 110). Retrieved June
2015 from http://dx.doi.org/10.1108/02635571011008425
Mait Rungi is an Associate professor for the Tallinn School of Economics and
Business Administration for Tallinn University of Technology in Tallinn, Estonia
Skrinjar, R., Trkman, P., (2012). Increasing process orientation with business process
management: Critical practices’. International Journal of Information Management,
33(2013), 48-60. Retrieved 2015 from http://dx.doi.org/10.1016/j.ijinfomgt.2012.05.011
Skrinjar and Trkman are faculty members at the University of Ljubljana in
Slovenia. They work in the field of Economics, but have different specialties. Skrinjar is
adapt at business process design management, and consults for businesses on the side.
Trkman specializes on the Information Technology part of business management and
operations and has published numerous articles, papers, and other peer reviewed items.