Nonna Lou Aranas, Nanncie Constantine, Ferdinand A. Romero and Blessy Thomas NUR/587 January 23, 2012 Christi Brito, RN, MSN, CCRN (S) Strengths (W) Weakness (O) Opportunities (T) Threats Charity for low income patients National recognition in specific clinical areas Continuing education for staff Education & growth of the community Better technology Well trained physicians and other health workers Government funded insurance Equitable health care for all Lack of control in hospital charges Lack of adequate staff to care for patients Lack of communication between medical personnel and patient High nurse patient ratio Lack of unity between computer system and paper work Technological: Recent developments Political: Pricing regulations Competitive: Market trends Regulatory: Changes in regulations Economic: Capital Expenditure Social: Demographics Technological: Lack of Electronic documentation & medication administration technology Political: Conflicts between management and staff Economic: Increased advertising by rival hospital through media & increase in lawsuits and malpractice suits. Regulatory: Reimbursement restrictions for frequent hospital readmissions and hospital acquired diseases. Social: Increase in immigrant patient populations from the Middle East. Economic: Decrease in funding by public and private donors due to recession. To have the best health care team Improve quality health care To have the best health care team Provide education and training Hire the right management and leadership Equip staff with the tools to their job Improve quality health care Creating a patient survey Promoting use of bar coding Initiating an error detection system Promoting collaborative patient registry An organization is a product of its external and internal environment. An effective strategic plan is based on a comprehensive assessment of the external environment. Globalization, increased consumer expectations, technological advances and increased competition Enhances performances Allows the organization to do better Directing strategies for major decisions and system focus Strengths: EMC is a Thompson Reuter awardee in providing good clinical outcomes, excellent rating in patient safety and customer satisfaction; cutting-edge diagnostic technology, and well-trained staff. Weaknesses: EMC is facing challenges with high nurse to patient ratio, poor cost control, decline in reimbursement as a result increasing number of uninsured, lack of communication, and documentation issues Opportunities: EMC can improve staffing through hiring and retention, costcontainment, technology enhancement, communication, understanding cultural diversity through training and education. 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