Recruiting and retaining qualified staff at Statistics Finland Elina Pääkkö Workshop on HRM and Training in Statistical Offices 5-7 September 2012, Budapest Competence management at Statistics Finland Aims to identify and anticipate changes in competence needs ensure sufficient core competence correctly direct competence to the core processes and their supporting activities enhance the capacity of personnel to cope with challenges of work New tools Group recruiting Career planning Group recruiting – a centralised recruitment of experts several (5-12) employees are sought at the same time with one advertisement The new experts will be placed in different statistics departments but the competence needs of the whole organisation are emphasised Competence needs are especially linked with the stages of the production process of statistics Posts are basic level expert positions, previous work experience in statistics not necessary The demands of the post should be quite similar The process is mainly centralised into the personnel and legal services unit, and is performed in co-operation with the statistics department First round autumn 2010 Survey of needs • Inquiry among management: anticipation of exit to retirement and other staff turnover, acute staff changes and needs arising from them • Tasks suited for group recruiting and related competence needs Selection criteria • Definition of desired competence and educational background based on survey of needs Job advertisement Applications Interviews Selection • Open vacancies are not itemised in job advertisement -> applicant does not apply for a certain post but the task of a statistical expert in general • First screening of applications by HR • Amount of applications 200-350 • Same interviewers (two statistics directors, one recruitment specialist throughout the whole process) • Around four interviews per one open post • Selection based on criteria defined in job advertisement • Selected persons are placed in departments according to proposal Good employer image Aims of group recruiting Quality • Emphasises competence needs of the entire organisation • Enables equal and wide comparison of the applicants • Professional, documented process • Summing up competence that can be recruited from outside organisation and competence bottlenecks • The candidate applies to all open posts with one application and one interview • Interviews and professional process create an image of a good employer • Part of branding of state administration as an employer www.valtiolle.fi Efficiency • Centralisation saves time and costs spent in recruiting • Statistical units are able to focus on their core functions • Process takes about 2 months – several new employees can be hired Experiences After 4 group recruiting rounds, experiences are good. During two months period several experts can be recruited in similar kind of posts In each round quality of candidates good 50 per cent of statistics experts were recruited by means of group recruiting in 2011 in SF. 21 of 37 persons recruited (2010-2012) with group recruiting were women After recruitment: Training Programme in Statistical Skills (TPSS), Career plan for newcomers Time of recruiting Applications . Open vacancies Applications / open post Interviews Autumn 2010 354 12 30 32 Spring 2011 252 8 31 40 Autumn 2011 217 12 18 40 Spring 2012 219 5 44 22 Career planning at Statistics Finland Career planning improves the opportunities of the personnel to broaden and deepen their expertice Matches employee’s career ambitions and employer’s needs From the employer’s perspective, career planning can support and improve Maintenance of core and strategic competence Multiple competence and mobility Personnel’s job satisfaction and commitment Attraction of employer image From the employee’s perspective, career planning can support and improve Required development of competence Performing of tasks best suited at each career stage Maintenance of eligibility on the labour market Discovery and exploitation of own motivation and enthusiasm • Draws up a career plan (takes part in coaching / independently using online material) • Orientation, deepening and broadening of competence • Responsible for own development • Coaching and support • Develops and maintains competence management and career planning processes • HR planning • Supports and discusses with the employee and work community • Encourages • Monitors, evaluates • Personnel planning within working unit and team Employee Supervisor HR Management • Defines goals in accordance to operational and competence strategies • Creates and offers opportunities • Strategic personnel planning Three careers Expert career Management career Team leader Supervisor Manager Senior adviser Project manager Expert Professional career Persons in professional tasks Specialist Senior expert Leading expert Careers are open, movement between careers is possible Tasks at Statistics Finland Information technology Statistical work Management Information service Administration Tasks are open, movement between tasks is possible Instruction guidance, studying Model for career path of experts Co-operation, networks Consulting Development Projects Leading expert Basic task Senior expert Specialist Expert Researcher Planner Senior Statistician Senior Researcher Senior Planner Senior Adviser Leading Expert Skills requirement levels 9 - 10 Skills requirement levels 11 - 12 Skills requirement levels 13 - 14 Skills requirement levels 15 - 16 Work process – command of work Development of products and processes Networks New ideas, overall picture Networks Creativity Here and now Tomorrow In future In future Career planning process 1. Identification of competence 4. Finalised career plan and its implementation and monitoring Discussion between supervisor and employee 3. Elaboration and evaluation of career plan 2. Targets, possibilities and means for development Summary – group recruiting and career planning as new tools for competence management Group recruiting: flexible way to direct competence recruited from outside to core processes Career planning: helps to identify changes in competence needs Enables directing existing compentence and sharing competence Both support building of positive employer image Career planning is part of job orientation of new recruits Both enhance the capasity of personnel to cope with challenges of work Supporting personnel’s flexibility and renewal capacity Thank you for your attention! Elina Pääkkö HR Planning Officer P.O. Box 3C FI-00022 Statistics Finland elina.paakko@stat.fi