Two Types Of Cloud Session Two Didactic Arguments & Local/Global Clouds © Dr Kelvyn Youngman, Sep 2013 1 Two Types Of Cloud Introduction Session Two © Dr Kelvyn Youngman, Sep 2013 2 Two Types Of Cloud • Session 1: Dialectic and didactic overview, dialectic arguments and local/local clouds, synthetic example, difficult conversations, where the UDE’s hide, security and satisfaction • Session 2: Dialectic and didactic review, didactic arguments and local/global clouds, Machiavelli and the change matrix, synthetic example, security and satisfaction, several general forms, self-interest and common-interest © Dr Kelvyn Youngman, Sep 2013 3 Two Types Of Cloud Dialectic & Didactic Arguments – Review Session Two © Dr Kelvyn Youngman, Sep 2013 4 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Graphic Text Line Or Two There are two forms of argument; dialectic and didactic Page Counter © Dr Kelvyn Youngman, Sep 2013 5 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole There are two forms of argument; dialectic and didactic © Dr Kelvyn Youngman, Sep 2013 6 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Let’s look at dialectic once again – it is part to part © Dr Kelvyn Youngman, Sep 2013 7 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Relating to the logical discussion of ideas and opinions, concerned with or acting through opposing forces Let’s look at dialectic once again – it is part to part © Dr Kelvyn Youngman, Sep 2013 8 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Peer to Peer The parts can be in various places – for example peer to peer © Dr Kelvyn Youngman, Sep 2013 9 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Superior to Subordinate Subordinate to Superior The parts can be at various levels – superior to subordinate or subordinate to superior © Dr Kelvyn Youngman, Sep 2013 10 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Group to Group The parts can be of various sizes – such as group to group … © Dr Kelvyn Youngman, Sep 2013 11 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Group to Individual … or even group to individual or individual to group © Dr Kelvyn Youngman, Sep 2013 12 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part However, the key aspect is that it is part to part © Dr Kelvyn Youngman, Sep 2013 13 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part The other type of argument is didactic – it is part to whole © Dr Kelvyn Youngman, Sep 2013 14 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Part to Part Didactic Argument – Part to Whole Intended to teach, in particular having moral instruction as an ulterior motive The other type of argument is didactic – it is part to whole © Dr Kelvyn Youngman, Sep 2013 15 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part Individual to Whole Again the part can be in various places – for example here … © Dr Kelvyn Youngman, Sep 2013 16 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part Individual to Whole … or here © Dr Kelvyn Youngman, Sep 2013 17 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part Group to Whole And the part can be various sizes as well © Dr Kelvyn Youngman, Sep 2013 18 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part Part to Whole But the key point is that it is part to whole, and the whole is inclusive of the part © Dr Kelvyn Youngman, Sep 2013 19 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Part to Part Subset to Set The relationship is set and subset or superset and set … © Dr Kelvyn Youngman, Sep 2013 20 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Set to Set Subset to Set … as opposed to say, set to set, in the dialectic case © Dr Kelvyn Youngman, Sep 2013 21 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole Set to Set – Mutually Exclusive Subset to Set – Mutually Inclusive One is mutually exclusive, one is mutually inclusive © Dr Kelvyn Youngman, Sep 2013 22 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole 3rd Party Facilitator Teacher Part to Part Part to Whole In both cases a 3rd party might also be present … © Dr Kelvyn Youngman, Sep 2013 23 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole 3rd Party Facilitator Teacher Part to Part Part to Whole … a counsellor, or a facilitator, or an arbitrator in the first case … © Dr Kelvyn Youngman, Sep 2013 24 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole 3rd Party Facilitator Teacher Part to Part Part to Whole … and a teacher, or a coach, or a mentor, in the second case © Dr Kelvyn Youngman, Sep 2013 25 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole 3rd Party Facilitator Teacher Part to Part Part to Whole Both of these can be drawn as a cloud and a matrix; one with a B & C of part to part, and the other with a B & C of part to whole © Dr Kelvyn Youngman, Sep 2013 26 Dialectic & Didactic Arguments Dialectic Argument – Part to Part Didactic Argument – Part to Whole 3rd Party Facilitator Teacher Part to Part Part to Whole In this session, Session Two, we are going to focus exclusively on didactic arguments and local/global clouds © Dr Kelvyn Youngman, Sep 2013 27 Two Types Of Cloud Didactic Arguments – Local/Global Clouds Session Two © Dr Kelvyn Youngman, Sep 2013 28 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole This cloud looks very similar to the dialectic local/local cloud of the previous session, but it is different © Dr Kelvyn Youngman, Sep 2013 29 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole It is a didactic argument © Dr Kelvyn Youngman, Sep 2013 30 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole It deals with the relationship between a part and the whole which includes the part itself © Dr Kelvyn Youngman, Sep 2013 31 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Subset Want Of The Part Set Want Of The Whole Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole Another way to look at this is as subset & set … © Dr Kelvyn Youngman, Sep 2013 32 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Set Want Of The Part Superset Want Of The Whole Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole ... or as set and superset – it’s the same thing © Dr Kelvyn Youngman, Sep 2013 33 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Local Part Want Of The Part Need Of The Global Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole It is – in our terms – a cloud between a local part and the global whole, a local/global cloud © Dr Kelvyn Youngman, Sep 2013 34 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole We will assign the lower arm of the cloud to the whole … © Dr Kelvyn Youngman, Sep 2013 35 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole … and we will assign the upper arm of the cloud to the part © Dr Kelvyn Youngman, Sep 2013 36 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole And of course the two “wants” are in some way in conflict with one another © Dr Kelvyn Youngman, Sep 2013 37 Didactic Argument – Local/Global Cloud Detriments To The Part Local View We must ... Benefits To The Part In order to ... Want Of The Part In order to ... We must ... In order to ... We must ... Objective Solution Of The Whole We must ... Global View Need Of The Part Need Of The Whole Want Of The Whole Problem Of The Whole We read these entities from left to right as; “in order to …. we must … “ © Dr Kelvyn Youngman, Sep 2013 38 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Now look at the matrices to the left; the language is now different © Dr Kelvyn Youngman, Sep 2013 39 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole The lower matrix is the global view and consists of the future solution of the whole and the current problems of the whole © Dr Kelvyn Youngman, Sep 2013 40 Didactic Argument – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole The upper matrix is the local view and consists of the benefits of not changing and the detriments of changing © Dr Kelvyn Youngman, Sep 2013 41 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem The diagonal quadrants in the global view of the matrix provides the sufficiency for the assumptions to the side of the whole … © Dr Kelvyn Youngman, Sep 2013 42 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem … and the diagonal quadrants in the local view provides the sufficiency for the assumptions to the side of the part © Dr Kelvyn Youngman, Sep 2013 43 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem We still have positive assumptions on the inside … © Dr Kelvyn Youngman, Sep 2013 44 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem … and we still have negative assumptions on the outside © Dr Kelvyn Youngman, Sep 2013 45 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem But now instead of being about two independent solutions, it is about a single interdependent solution and an existing problem © Dr Kelvyn Youngman, Sep 2013 46 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem A conflict still arises as a consequence of positive intent, people trying to do their very best according to their map of reality © Dr Kelvyn Youngman, Sep 2013 47 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Let’s condense this and it will begin to look very much more familiar – watch © Dr Kelvyn Youngman, Sep 2013 48 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Solution Of The Whole Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Does this look familiar – it should © Dr Kelvyn Youngman, Sep 2013 49 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem It is the alligators, mermaid, pot of gold, and crutches © Dr Kelvyn Youngman, Sep 2013 50 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem The “sides” in the matrix are in opposite positions to the sides in the cloud © Dr Kelvyn Youngman, Sep 2013 51 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem This side, the side of the parts, is about the present, and about the status quo … © Dr Kelvyn Youngman, Sep 2013 52 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem … and it is incumbent upon the parts to protect and retain their current benefits while not exacerbating the problems of the whole © Dr Kelvyn Youngman, Sep 2013 53 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem This side, the side of the whole, is about the future, and about any change … © Dr Kelvyn Youngman, Sep 2013 54 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem … and it is incumbent upon the whole to bring about the improvements of the solution while not causing any harm to the parts © Dr Kelvyn Youngman, Sep 2013 55 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem But please note that “side of the whole” which is in blue and the “global view” which is in green, are two different things … © Dr Kelvyn Youngman, Sep 2013 56 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Pot of Gold Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Crutches Objective Mermaid Alligators Because of the positives of the solution And because of the negatives of the problem … or rather they are the same thing, sliced in different ways, with different intent © Dr Kelvyn Youngman, Sep 2013 57 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Solution Of The Whole Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Let’s return to our initial wording … © Dr Kelvyn Youngman, Sep 2013 58 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Local View Solution Of The Whole Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Global View Because of the positives of the solution And because of the negatives of the problem … and let’s expand it out again © Dr Kelvyn Youngman, Sep 2013 59 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Both views therefore contain elements of the present and of the future … © Dr Kelvyn Youngman, Sep 2013 60 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem … however the view of the whole is more about moving forward than staying still … © Dr Kelvyn Youngman, Sep 2013 61 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem … and the view of the part is more about staying still than moving forward © Dr Kelvyn Youngman, Sep 2013 62 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem This is why we can be sure that the resistance to change is embedded within the assumptions of the cloud … © Dr Kelvyn Youngman, Sep 2013 63 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem … and why the change matrix is so pivotal © Dr Kelvyn Youngman, Sep 2013 64 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Everything about Difficult Conversations applies here, the intent of one side and the impact on the other may quite be different © Dr Kelvyn Youngman, Sep 2013 65 Didactic Argument – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Now that we have examined the characteristics of this cloud and the matrices, let’s see what Machiavelli had to say about this © Dr Kelvyn Youngman, Sep 2013 66 Two Types Of Cloud Machiavelli & The Change Matrix Session Two © Dr Kelvyn Youngman, Sep 2013 67 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” Solution Of The Whole And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Machiavelli was here in 1513 in the manuscript version of The Prince © Dr Kelvyn Youngman, Sep 2013 68 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Old Institution Because of the positives of the new institution And because of the negatives of the old institution I put “old institution” as the problem of the whole and the “new institution” as the solution of the whole … © Dr Kelvyn Youngman, Sep 2013 69 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Lukewarm Defense Objective Enmity Of Most Old Institution Because of the positives of the new institution And because of the negatives of the old institution … and then I erroneously placed “enmity” and “lukewarm defense” into the remaining quadrants © Dr Kelvyn Youngman, Sep 2013 70 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Lukewarm Defense Objective Enmity Of Most Old Institution Because of the positives of the new institution And because of the negatives of the old institution However, these are really reactions to actions concerning the content of these two quadrants, so let’s have a look © Dr Kelvyn Youngman, Sep 2013 71 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Lukewarm Defense Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution For instance those that profit by the preservation of the old institution might do so by maintaining control or sense of identity © Dr Kelvyn Youngman, Sep 2013 72 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Lukewarm Defense Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution And this is the content – these are benefits to the part © Dr Kelvyn Youngman, Sep 2013 73 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Lukewarm Defense Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution However, the unstated action is that we might lose these benefits – hence the enmity as the reaction © Dr Kelvyn Youngman, Sep 2013 74 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Vulnerability Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution And those that might gain by the new institution are also at risk of new unknowns – they are vulnerable in other words © Dr Kelvyn Youngman, Sep 2013 75 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Vulnerability Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution Again this is the content – potential detriments to the part © Dr Kelvyn Youngman, Sep 2013 76 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Vulnerability Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution The unstated action is that we might gain, as yet unknown, detriments – hence the lukewarm defense as the reaction © Dr Kelvyn Youngman, Sep 2013 77 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Vulnerability Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution The possibility of losing existing positives, and of gaining future negatives, is hardly a recipe for moving forward – right? © Dr Kelvyn Youngman, Sep 2013 78 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Vulnerability Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution Nevertheless, we have a broadly stated change matrix from an early and unexpected source, suggesting something fundamental © Dr Kelvyn Youngman, Sep 2013 79 Machiavelli – Local/Global Cloud “It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones. ” New Institution And because of the detriments of any change Because of the benefits of the status quo Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Vulnerability Objective Control & Identity Old Institution Because of the positives of the new institution And because of the negatives of the old institution So, let’s leave this example from political philosophy and return back to the future, to our synthetic example from Session One © Dr Kelvyn Youngman, Sep 2013 80 Two Types Of Cloud MRP/ABC Synthetic Example Session Two © Dr Kelvyn Youngman, Sep 2013 81 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of negatives of the problem Let’s return to our example using the MRP and ABC solutions put forward by two different sides – production and accounting © Dr Kelvyn Youngman, Sep 2013 82 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Low Output High Costs Low Profit Because of the positives of the solution And because current output is low, costs are high, and profit is low And let’s start with a list of the problems first, as we always should; output is low, costs are high, and profit is low © Dr Kelvyn Youngman, Sep 2013 83 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Low Output High Costs Low Profit Because of the positives of the solution And because current output is low, costs are high, and profit is low We haven’t actually seen these before – this is the first time © Dr Kelvyn Youngman, Sep 2013 84 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Low Output High Costs Low Profit Because of the positives of the solution And because current output is low, costs are high, and profit is low These are of course the undesirable effects – the UDE’s – of the current reality © Dr Kelvyn Youngman, Sep 2013 85 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And let’s make the new outcomes the opposite of these; output is high, costs are low, and profit is high © Dr Kelvyn Youngman, Sep 2013 86 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low These are of course the desirable effects – the DE’s – of the future reality © Dr Kelvyn Youngman, Sep 2013 87 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And because we are doing this didactically – as teachers – we have a solution and we should put that in © Dr Kelvyn Youngman, Sep 2013 88 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Use DBR & TA Objective High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low The solution is to use drum-buffer-rope for production control and throughput accounting for decision analysis © Dr Kelvyn Youngman, Sep 2013 89 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Increase Throughput Use DBR & TA Objective High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low The global need that this meets is to increase throughput … © Dr Kelvyn Youngman, Sep 2013 90 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low … and the objective is to run a successful business, both now and in the future © Dr Kelvyn Youngman, Sep 2013 91 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low So, what then is the conflict, what is the difference between the want of the whole and the want of the part(s)? © Dr Kelvyn Youngman, Sep 2013 92 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low Well we know from the earlier dialectical argument that the two parts want two solutions and we have listed them here © Dr Kelvyn Youngman, Sep 2013 93 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And of course MRP is diametrically opposed to DBR … © Dr Kelvyn Youngman, Sep 2013 94 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low … And ABC is diametrically opposed to TA © Dr Kelvyn Youngman, Sep 2013 95 MRP/ABC – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments To The Part Local View Benefits To The Part Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low So what is the benefit of staying with MRP and ABC? © Dr Kelvyn Youngman, Sep 2013 96 MRP/ABC – Local/Global Cloud Detriments To The Part And because the detriments of any change Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And the answer must be that they are consistent with the current policies, measurements, and behaviours … © Dr Kelvyn Youngman, Sep 2013 97 MRP/ABC – Local/Global Cloud Detriments To The Part And because the detriments of any change Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low … and they are consistent with the world-view of some of the parts of the system © Dr Kelvyn Youngman, Sep 2013 98 MRP/ABC – Local/Global Cloud Detriments To The Part And because the detriments of any change Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low They are consistent with our common wisdom – just like the fact that the Sun gets up each morning! © Dr Kelvyn Youngman, Sep 2013 99 MRP/ABC – Local/Global Cloud Detriments To The Part And because the detriments of any change Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low So, let’s ask the next question; what is it that we don’t want that keeps us here? © Dr Kelvyn Youngman, Sep 2013 100 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And I am going to keep it simple, and say just one thing – we don’t want to lose control © Dr Kelvyn Youngman, Sep 2013 101 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And the paradox is that there is in fact very little control and that is why we are so fearful of change – it might get worse © Dr Kelvyn Youngman, Sep 2013 102 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Need Of The Part Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low In fact we know that we make it worse whenever we tamper with a system regardless of how wide the previous variation © Dr Kelvyn Youngman, Sep 2013 103 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Control Cost/Production Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low So let’s be honest and add the need of the part – be it production or accounting – the need for control © Dr Kelvyn Youngman, Sep 2013 104 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Control Cost/Production Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low Now we have a fully populated didactic argument, we want to teach something new, others want to retain something old © Dr Kelvyn Youngman, Sep 2013 105 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Policies Measures & Behaviors Control Cost/Production Use MRP & ABC Increase Throughput Use DBR & TA Successful Business High Output Low Costs High Profit Global View Low Output High Costs Low Profit Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low So how then do we break out of this conflict? © Dr Kelvyn Youngman, Sep 2013 106 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Control Cost/Production Policies Measures & Behaviors Use MRP & ABC I am forced to … Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low The clue is in the logic of B-D assumption … © Dr Kelvyn Youngman, Sep 2013 107 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Control Cost/Production Policies Measures & Behaviors Use MRP & ABC I am forced to … Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low … in order to control costs and control production I am forced to use MRP and ABC because of all the reasons listed © Dr Kelvyn Youngman, Sep 2013 108 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because it is consistent with current policies, measures, and behaviors Local View Control Cost/Production Policies Measures & Behaviors Use MRP & ABC I am forced to … Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low The error is in the assumptions of the local view © Dr Kelvyn Youngman, Sep 2013 109 MRP/ABC – Local/Global Cloud Loss Of Control And because otherwise we might lose control Because Because it isitconsistent is consistent with with current new policies, measures, and behaviors Local View Control Cost/Production New Policies Measures & Behaviors Use MRP & ABC I am forced to … Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low And because current output is low, costs are high, and profit is low And ultimately that allows us to remove the conflict and to subordinate the local need to the system’s want. © Dr Kelvyn Youngman, Sep 2013 110 MRP/ABC – Local/Global Cloud Loss Of Control Because it is consistent with new policies, measures, and behaviors Local View Control Cost/Production New Policies Measures & Behaviors Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low Both needs are now aligned in fulfilment of the objective and served by one common pre-requisite © Dr Kelvyn Youngman, Sep 2013 111 MRP/ABC – Local/Global Cloud Loss Of Control Because it is consistent with new policies, measures, and behaviors Local View Control Cost/Production New Policies Measures & Behaviors Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low We took a local/local conflict from the first session and we solved it here, didactically, as a local/global cloud © Dr Kelvyn Youngman, Sep 2013 112 MRP/ABC – Local/Global Cloud Loss Of Control Because it is consistent with new policies, measures, and behaviors Local View Control Cost/Production New Policies Measures & Behaviors Successful Business High Output Low Costs High Profit Increase Throughput Global View Low Output High Costs Low Profit Use DBR & TA Because future output and profit will be high, costs will be low Now that we have worked through this sequence, let’s see how security and satisfaction fits into this scheme © Dr Kelvyn Youngman, Sep 2013 113 Two Types Of Cloud Security & Satisfaction Session Two © Dr Kelvyn Youngman, Sep 2013 114 Security & Satisfaction – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments Local View Need Of The Part Want Of The Part Benefits I am forced to … Successful Outcome Solution Need Of The Whole Global View Problem Want Of The Whole Because of the positives of the solution And because of negatives of the problem I want to take Efrat’s Cloud and substitute it into this basic cloud because Efrat’s Cloud is also systemic in nature © Dr Kelvyn Youngman, Sep 2013 115 Security & Satisfaction – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Detriments Local View Need For Security Want Of The Part Benefits I am forced to … Successful Outcome Solution Need For Satisfaction Global View Problem Want Of The Whole Because of the positives of the solution And because of negatives of the problem The need for satisfaction is the whole, and the need for security is a part of that whole © Dr Kelvyn Youngman, Sep 2013 116 Security & Satisfaction – Local/Global Cloud And because the detriments of any change Because of the benefits of the status quo Insecurity Of The Solution Local View Need For Security Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need For Satisfaction Global View Dissatisfaction Of The Problem Want Of The Whole Because of the positives of the solution And because of negatives of the problem And I must modify the matrices accordingly … © Dr Kelvyn Youngman, Sep 2013 117 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need For Security Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need For Satisfaction Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem … and I must also modify the assumptions in the same manner © Dr Kelvyn Youngman, Sep 2013 118 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Now let’s re-substitute in our previous needs © Dr Kelvyn Youngman, Sep 2013 119 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Do you see that even though the dissatisfaction might be huge we are anchored to the status quo by whatever security there is © Dr Kelvyn Youngman, Sep 2013 120 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem And do you see that regardless of the satisfaction that the solution will bring, we may be paralysed by imagined insecurity © Dr Kelvyn Youngman, Sep 2013 121 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Mechanistic Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Do you see that this view is largely mechanistic, it has to do with the satisfaction and dissatisfaction of what we are trying to teach © Dr Kelvyn Youngman, Sep 2013 122 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Personal Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Mechanistic Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem And this view is largely personal, it has to do with peoples’ security and insecurity towards what we are trying to teach © Dr Kelvyn Youngman, Sep 2013 123 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Personal Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Mechanistic Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Jerry Harvey pointed out this relationship between the mechanistic and the personal in the Abilene Paradox © Dr Kelvyn Youngman, Sep 2013 124 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Alex Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Jonah Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem And in The Goal the mechanics are covered by Jonah … © Dr Kelvyn Youngman, Sep 2013 125 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Alex Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Jonah Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem … and the personal aspects are covered by Alex © Dr Kelvyn Youngman, Sep 2013 126 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Alex Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Jonah Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem A better way to look at it; Jonah had no personal “skin in the game” and Alex had no mechanistic clue what-so-ever © Dr Kelvyn Youngman, Sep 2013 127 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem It is the personal issues, the security issues, that keep the cloud open and in conflict, and it is these issues that must be resolved © Dr Kelvyn Youngman, Sep 2013 128 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Now, one further aspect © Dr Kelvyn Youngman, Sep 2013 129 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem When we go to teach a solution, often we will invoke questions about our own competence – I call these fold-backs © Dr Kelvyn Youngman, Sep 2013 130 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Even if you can do backwards somersaults, through flaming hoops, blind-folded, you will get these fold-backs © Dr Kelvyn Youngman, Sep 2013 131 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem Peter Block’s advice is to give; “two good-faith responses,” after that consider that it is not your competence but their insecurity © Dr Kelvyn Youngman, Sep 2013 132 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem And then raise the insecurity issue, we must help other people to understand themselves – otherwise we are not doing our job © Dr Kelvyn Youngman, Sep 2013 133 Security & Satisfaction – Local/Global Cloud And because the insecurity of any change Because of the security of the status quo Insecurity Of The Solution Local View Need Of The Part Security Of The Problem Want Of The Part I am forced to … Successful Outcome Satisfaction Of The Solution Need Of The Whole Global View Dissatisfaction Of The Problem Want Of The Whole Because of the satisfaction of the solution And because of dissatisfaction of the problem In doing our job we also need to show that this cloud has just a few basic and interrelated forms – so let’s do that next © Dr Kelvyn Youngman, Sep 2013 134 Two Types Of Cloud Basic Forms Session Two © Dr Kelvyn Youngman, Sep 2013 135 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Local Need Local Want Global Need Global Want Objective Solution Of The Whole Global View Problem Of The Whole We can look at local/global clouds, systemic clouds, as a number of general forms, and this is probably the most basic © Dr Kelvyn Youngman, Sep 2013 136 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Short-Term Need Short-Term Want Long-Term Need Long-Term Want Objective Solution Of The Whole Global View Problem Of The Whole Another basic form is short-term and long-term © Dr Kelvyn Youngman, Sep 2013 137 Basic Forms – Local/Global Cloud Detriments To The Part Local View Short-Term & Local Want Benefits To The Part Objective Solution Of The Whole Long-Term & Global Want Global View Problem Of The Whole We can aggregate these two basic forms into another basic form …. © Dr Kelvyn Youngman, Sep 2013 138 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Common Wisdom Short-Term & Local Want Uncommon Expertise Long-Term & Global Want Objective Solution Of The Whole Global View Problem Of The Whole … common wisdom and uncommon expertise © Dr Kelvyn Youngman, Sep 2013 139 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Common Wisdom Short-Term & Local Want Uncommon Expertise Long-Term & Global Want Objective Solution Of The Whole Global View Problem Of The Whole Common wisdom is really about local things and the short-term, our personal experience, things that we can touch and feel © Dr Kelvyn Youngman, Sep 2013 140 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Common Wisdom Short-Term & Local Want Uncommon Expertise Long-Term & Global Want Objective Solution Of The Whole Global View Problem Of The Whole Uncommon expertise is really about global things, the long-term, our collective experience, our logical and rational thought © Dr Kelvyn Youngman, Sep 2013 141 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Common Wisdom Short-Term & Local Want Uncommon Expertise Long-Term & Global Want Objective Solution Of The Whole Global View Problem Of The Whole This is perhaps the most productive cloud that I use, and note that it should be common wisdom, not common sense © Dr Kelvyn Youngman, Sep 2013 142 Basic Forms – Local/Global Cloud Detriments To The Part Local View Benefits To The Part Common Wisdom Short-Term & Local Want Uncommon Expertise Long-Term & Global Want Objective Solution Of The Whole Global View Problem Of The Whole However, there is one more form, one that I wasn’t aware of until quite recently, although it has always been here … © Dr Kelvyn Youngman, Sep 2013 143 Basic Forms – Local/Global Cloud Detriments To The Part Local View Self-Interest Need Short-Term & Local Want Common-Interest Need Long-Term & Global Want Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole … so perhaps the least commonly expressed form, and perhaps the most important, is self-interest and common-interest © Dr Kelvyn Youngman, Sep 2013 144 Basic Forms – Local/Global Cloud Detriments To The Part Local View Individuality Short-Term & Local Want Commonality Long-Term & Global Want Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole Or as I heard it expressed just the other day, in a recording by Joseph Campbell; individuality and commonality © Dr Kelvyn Youngman, Sep 2013 145 Basic Forms – Local/Global Cloud Detriments To The Part Local View Self-Interest Need Short-Term & Local Want Common-Interest Need Long-Term & Global Want Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole Let’s have a look at one of the few clouds where this is made explicit – a cloud from Karl Buckridge © Dr Kelvyn Youngman, Sep 2013 146 Basic Forms – Local/Global Cloud Detriments To The Part Local View Protect My Backside Benefits To The Part Put-Up With All Of The Rubbish I am forced to … Objective We must ... Solution Of The Whole Protect The System Global View Not Put-Up With All Of The Rubbish Problem Of The Whole Why do we put up with all of the rubbish? © Dr Kelvyn Youngman, Sep 2013 147 Basic Forms – Local/Global Cloud Detriments To The Part Local View Protect My Backside Benefits To The Part Put-Up With All Of The Rubbish I am forced to … Objective We must ... Solution Of The Whole Protect The System Global View Not Put-Up With All Of The Rubbish Problem Of The Whole Self-interest – protecting my backside – is at the heart of this cloud © Dr Kelvyn Youngman, Sep 2013 148 Basic Forms – Local/Global Cloud Detriments To The Part Local View Protect The Need Of The Department Benefits To The Part Obey The Rule I am forced to … Objective We must ... Solution Of The Whole Global View Protect The Need Of The Firm Break The Rule Problem Of The Whole In fact the Lieutenant’s Cloud, modified just a little for clarity, is nonetheless of a very similar construction … © Dr Kelvyn Youngman, Sep 2013 149 Basic Forms – Local/Global Cloud Detriments To The Part Local View Protect The Need Of The Department Benefits To The Part Obey The Rule I am forced to … Objective We must ... Solution Of The Whole Global View Protect The Need Of The Firm Break The Rule Problem Of The Whole … and, again, buried “underneath” this cloud is the need to protect our self-interest © Dr Kelvyn Youngman, Sep 2013 150 Basic Forms – Local/Global Cloud Detriments To The Part Local View Self-Interest Need ? Common-Interest Need ? Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole Understanding self-interest and common-interest allows us to do new things that we weren’t able to do before © Dr Kelvyn Youngman, Sep 2013 151 Basic Forms – Local/Global Cloud Detriments To The Part Local View Self-Interest Need ? Common-Interest Need ? Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole Let’s now more fully develop this argument for self-interest and common-interest, and see what prerequisites it calls for © Dr Kelvyn Youngman, Sep 2013 152 Two Types Of Cloud Self-Interest & Common-Interest Session Two © Dr Kelvyn Youngman, Sep 2013 153 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View ? Self-Interest ? Common-Interest Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole Peter Block uses self-interest and common-interest as a dichotomy throughout his argument for Stewardship © Dr Kelvyn Youngman, Sep 2013 154 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Self-Interest Self-Interest Common-Interest Common-Interest Benefits To The Part Objective Solution Of The Whole Global View Problem Of The Whole However, they are not mutually exclusive wants, they are mutually inclusive needs © Dr Kelvyn Youngman, Sep 2013 155 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Self-Interest Benefits To The Part Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole Self-interest and common-interest must be aligned, we are talking about collaboration and cooperation, not competition © Dr Kelvyn Youngman, Sep 2013 156 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Self-Interest Benefits To The Part Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole All systems have to protect the self-interest of all of the parts, including those parts that might currently be in opposition © Dr Kelvyn Youngman, Sep 2013 157 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Self-Interest Benefits To The Part Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole So then, what are the “wants” that these needs call for? © Dr Kelvyn Youngman, Sep 2013 158 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole Well I think that self-interest, almost by definition, calls upon the notion of dominance of others and reciprocal subjugation © Dr Kelvyn Youngman, Sep 2013 159 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Provider & Dependee Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole A milder form might be provider & dependee © Dr Kelvyn Youngman, Sep 2013 160 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Provider & Dependee Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole The perpetrator and the villain can be found here, the victim, the cynic, the bystander, and the helpless, all “live” here too © Dr Kelvyn Youngman, Sep 2013 161 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole Block calls this patriarchy © Dr Kelvyn Youngman, Sep 2013 162 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole Have you ever experienced this in your workplace? © Dr Kelvyn Youngman, Sep 2013 163 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole Ever heard of “on a need to know basis not on a want to know basis,” well that is patriarchy, it is subtle dominance in action © Dr Kelvyn Youngman, Sep 2013 164 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole Patriarchy in post 18-year-old adult-to-adult transactions has no place what-so-ever © Dr Kelvyn Youngman, Sep 2013 165 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective Solution Of The Whole Common-Interest Global View Problem Of The Whole In contrast, common-interest calls for a series of relationships that we are quite familiar with … © Dr Kelvyn Youngman, Sep 2013 166 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Teacher & Student Problem Of The Whole … for instance, adult-to-adult teacher & student … © Dr Kelvyn Youngman, Sep 2013 167 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Mentor & Mentee Problem Of The Whole … or adult-to-adult mentor & mentee … © Dr Kelvyn Youngman, Sep 2013 168 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Superior & Subordinate Problem Of The Whole … or adult-to-adult superior & subordinate … © Dr Kelvyn Youngman, Sep 2013 169 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … or adult-to-adult leader & follower © Dr Kelvyn Youngman, Sep 2013 170 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole I am sure that you can think of more pairs here; such as craftsman & apprentice, or doctor & patient … © Dr Kelvyn Youngman, Sep 2013 171 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … or even warder & prisoner © Dr Kelvyn Youngman, Sep 2013 172 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Block calls these partnerships © Dr Kelvyn Youngman, Sep 2013 173 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Partnership calls for subsidiarity; superiors only make decisions which cannot be made at a more local level © Dr Kelvyn Youngman, Sep 2013 174 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole “to steal people’s decisions is wrong” © Dr Kelvyn Youngman, Sep 2013 175 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Subordinates in-turn must build redundancy, agility, and responsiveness – in a word, subordination © Dr Kelvyn Youngman, Sep 2013 176 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Subsidiarity & Subordination Problem Of The Whole Let’s just contrast these for a moment © Dr Kelvyn Youngman, Sep 2013 177 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Moreover, these common-interest pairs are authentic, we have no choice, we must do them … © Dr Kelvyn Youngman, Sep 2013 178 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … I can’t learn from someone who knows less, and I can’t teach to someone who knows more © Dr Kelvyn Youngman, Sep 2013 179 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole If, however, any of these pairs “converts” from adult-to-adult interaction, to parent-to-child or child-to-parent interaction … © Dr Kelvyn Youngman, Sep 2013 180 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … then they have “flicked” from the bottom arm to the top arm and they are dominance/subjugation regardless of other names © Dr Kelvyn Youngman, Sep 2013 181 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Dominance and subjugation is inauthentic, I have a real choice whether to be subjugated or not, or to be dominant or not © Dr Kelvyn Youngman, Sep 2013 182 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole I fail to exercise that choice and instead claim that I am forced to, when in fact I am not forced to at all © Dr Kelvyn Youngman, Sep 2013 183 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Dominance/subjugation is disenabling, and it is dysfunctional … © Dr Kelvyn Youngman, Sep 2013 184 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole It is disenabling because responsibility and accountability are devolved to the subordinating layer © Dr Kelvyn Youngman, Sep 2013 185 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole The subordinating layer will claim to have “carried out orders” the superior layer will claim they were not carried out at all … © Dr Kelvyn Youngman, Sep 2013 186 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … the paradoxical consequence is that both superior and subordinate absolve themselves of accountability © Dr Kelvyn Youngman, Sep 2013 187 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole If you like, blame and contribution are everywhere, and accountability is nowhere © Dr Kelvyn Youngman, Sep 2013 188 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole It is dysfunctional because we become fearful of what we should do, or shouldn’t do … © Dr Kelvyn Youngman, Sep 2013 189 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Dominance & Subjugation Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … Sergey Ivanov of the University of the District of Columbia has termed these organizations “feararchies” © Dr Kelvyn Youngman, Sep 2013 190 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Feararchies are a consequence of non-systemic approaches to management © Dr Kelvyn Youngman, Sep 2013 191 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole In contrast the leader/follower or superior/subordinate are enabling … © Dr Kelvyn Youngman, Sep 2013 192 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … responsibility is with the subordinate layer, but accountability is with the superior layer © Dr Kelvyn Youngman, Sep 2013 193 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole … they are what Elliott Jaques referred to as managerial accountability hierarchies © Dr Kelvyn Youngman, Sep 2013 194 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Leader & Follower Problem Of The Whole Managerial accountability hierarchies are functional … © Dr Kelvyn Youngman, Sep 2013 195 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole … they are functional as a consequence of being systemic © Dr Kelvyn Youngman, Sep 2013 196 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole So, why then are; teacher/student, superior/subordinate, and mentor/mentee, systemic? © Dr Kelvyn Youngman, Sep 2013 197 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole They are because the teacher’s teacher’s teacher can keep going, up and up, broader and broader … © Dr Kelvyn Youngman, Sep 2013 198 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole … to some more and more simple and fundamental truth about the larger system © Dr Kelvyn Youngman, Sep 2013 199 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole Be that Machiavelli in 1513 … © Dr Kelvyn Youngman, Sep 2013 200 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole Or Taylor in 1911, or Shewhart in 1924 … © Dr Kelvyn Youngman, Sep 2013 201 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole Or Deming, or the Toyoda’s, or Ohno, or Shingo, or Ackoff, or Jaques, or Goldratt, or Block © Dr Kelvyn Youngman, Sep 2013 202 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole So why then, do good people fall into patriarchal habits? © Dr Kelvyn Youngman, Sep 2013 203 Self & Common-Interest – Local/Global Cloud Detriments To The Part Local View Non-Systemic Methods Self-Interest Benefits To The Part I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole Part of the answer is common wisdom, personal experience in other words © Dr Kelvyn Youngman, Sep 2013 204 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Systemic Methods Problem Of The Whole And there are benefits to this; in the short-term and in the local environment this is internally consistent and “correct” © Dr Kelvyn Youngman, Sep 2013 205 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Poor Output & Relationships Systemic Methods … And because of the poor output and relationships of non-systemic approaches However, in the longer-term and the wider environment the output and the relationships are fraught with problems © Dr Kelvyn Youngman, Sep 2013 206 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Poor Output & Relationships Systemic Methods … And because of the poor output and relationships of non-systemic approaches What then is the “trim?” © Dr Kelvyn Youngman, Sep 2013 207 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Solution Of The Whole Common-Interest Global View Poor Output & Relationships Systemic Methods … And because of the poor output and relationships of non-systemic approaches What is missing, the presence of which will make the all the difference? © Dr Kelvyn Youngman, Sep 2013 208 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches And the answer is the necessary but uncommon expertise, the missing knowledge, the systemic understanding © Dr Kelvyn Youngman, Sep 2013 209 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Common-interest is best served by uncommon expertise! © Dr Kelvyn Youngman, Sep 2013 210 Self & Common-Interest – Local/Global Cloud … Because it is consistent and correct within the status quo Detriments To The Part Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches So what is the problem then? © Dr Kelvyn Youngman, Sep 2013 211 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches The problem is the vulnerability that we are exposed to in learning the new, the uncommon, and in our case, the counterintuitive © Dr Kelvyn Youngman, Sep 2013 212 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Many times there is a reaction to this which is best described as a “fools choice,” either verbal violence or verbal silence © Dr Kelvyn Youngman, Sep 2013 213 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Some of the “yes buts” of this quadrant – the loud, the difficult, the “gotcha’s” that no one wishes to resolve – these are the violence © Dr Kelvyn Youngman, Sep 2013 214 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Cynics speak here to the doubts that everyone has and can wreak maximal havoc; “cynics are reluctant to have faith” © Dr Kelvyn Youngman, Sep 2013 215 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches For many other members these doubts are left unverbalized and this is the other side of the coin, this is the silence © Dr Kelvyn Youngman, Sep 2013 216 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Both choices destroy the conversation © Dr Kelvyn Youngman, Sep 2013 217 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Either choice is a call to the security of the old order and the avoidance of the perceived insecurity of the new order © Dr Kelvyn Youngman, Sep 2013 218 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches We fear that change, even talking about change, will make us vulnerable © Dr Kelvyn Youngman, Sep 2013 219 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Can you see then why we so much want to move forward? © Dr Kelvyn Youngman, Sep 2013 220 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches And can you see then why we could also be stuck right here? © Dr Kelvyn Youngman, Sep 2013 221 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Well, we are not quite stuck … © Dr Kelvyn Youngman, Sep 2013 222 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches … there is Forrester’s Beer Game … © Dr Kelvyn Youngman, Sep 2013 223 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches … there are Deming’s Red Bead and Funnel Experiments … © Dr Kelvyn Youngman, Sep 2013 224 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches … and of course there is Goldratt’s Dice Game and variants © Dr Kelvyn Youngman, Sep 2013 225 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches These are all tacit or experiential means of obtaining knowledge and understanding while protecting people’s sense of identity … © Dr Kelvyn Youngman, Sep 2013 226 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches … we “implant” irrevocable expertise without invoking vulnerability, and without risking that our impact will differ from our intent © Dr Kelvyn Youngman, Sep 2013 227 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Not everything has to result from a “telling” © Dr Kelvyn Youngman, Sep 2013 228 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Non-Systemic Methods Self-Interest New Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches We know how to do this © Dr Kelvyn Youngman, Sep 2013 229 Self & Common-Interest – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is Because consistent of new and consistency correct within and thecorrectness status quo Local View Non-Systemic Methods Self-Interest New Consistent & Correct I am forced to … Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches So then, let’s conclude, and let’s break the cloud one last time. © Dr Kelvyn Youngman, Sep 2013 230 Self & Common-Interest – Local/Global Cloud Because of new consistency and correctness Vulnerability & Counterintuition Local View Self-Interest New Consistent & Correct Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved We know that self-interest and common-interest must be aligned, and that the alignment comes from systemic methods © Dr Kelvyn Youngman, Sep 2013 231 Self & Common-Interest – Local/Global Cloud Because of new consistency and correctness Vulnerability & Counterintuition Local View Self-Interest New Consistent & Correct Objective We must ... Good Output & Relationships Common-Interest Global View Poor Output & Relationships Systemic Methods Because of the good output and relationships achieved And that is, just maybe, why we call this a systemic cloud! © Dr Kelvyn Youngman, Sep 2013 232 Two Types Of Cloud End Session Two LinkedIn TLS Group (TOC Lean Six Sigma) youngman@dbrmfg.co.nz www.dbrmfg.co.nz © Dr Kelvyn Youngman, Sep 2013 233 Acknowledgements • • • • • David Anthony, Boeing, Seattle, U.S.A. Steve Holt, Boeing, Seattle, U.S.A. Ross Milne, Auckland University of Technology, New Zealand Karl Buckridge, Critical Chain U.K., Croydon, United Kingdom Malcolm Lundie, Waikato Hospital, Hamilton, New Zealand © Dr Kelvyn Youngman, Sep 2013 234 Back of the Book Car Park Back of the Book © Dr Kelvyn Youngman, Sep 2013 235 Jeopardy – Local/Global Cloud Vulnerability & Counterintuition And because of the vulnerability and counter-intuition of any change Because it is consistent and correct within the status quo Local View Consistent & Correct Common Wisdom Non-Systemic Methods Uncommon Expertise Experiential Simulations Objective Good Output & Relationships Global View Poor Output & Relationships Because of the good output and relationships achieved And because of the poor output and relationships of non-systemic approaches Uncommon expertise is jeopardised by non-systemic methods, the dice game overcomes this block © Dr Kelvyn Youngman, Sep 2013 236 Contrasting Negative Impact Of Our Part And because of the negatives of our part that they would otherwise gain Because of the positives of their part that they will gain Their View Need Of Their Part Want Of Their Part Need Of Our Part Want Of Our Part Common Objective Positive Intent Of Our Part Our View Because of the positives of our part that we will gain And because of the negatives of their part that we would otherwise gain In Crucial Conversations, stating what that inferred impact is not about and what actual intent is about, is called contrasting © Dr Kelvyn Youngman, Sep 2013 237 Communication Negative Impact Of Our Part And because of the negatives of our part that they would otherwise gain Because of the positives of their part that they will gain Their View Positive Intent Of Their Part Need Of Their Part Want Of Their Part Need Of Our Part Want Of Our Part Common Objective Positive Intent Of Our Part Our View Negative Impact Of Their Part Because of the positives of our part that we will gain And because of the negatives of their part that we would otherwise gain We quickly criticise other’s shortcoming which we can see and we withhold praise for their positives which we can’t see © Dr Kelvyn Youngman, Sep 2013 238 Confirmation Bias Negative Impact Of Our Part And because of the negatives of our part that they would otherwise gain Because of the positives of their part that they will gain Their View Positive Intent Of Their Part Need Of Their Part Want Of Their Part Need Of Our Part Want Of Our Part Common Objective Positive Intent Of Our Part Our View Negative Impact Of Their Part Because of the positives of our part that we will gain And because of the negatives of their part that we would otherwise gain We confirm our positives, and we also take the negative inferences of other views as further confirmation of our positives © Dr Kelvyn Youngman, Sep 2013 239 Being & Becoming Decay And because of the decay of Becoming that would otherwise be gained Because of the perfection of Being that would be gained pain, death Being Be Not Change Becoming Change Perfection permanence Exist Adaption movement, evolution, flow Becoming Falseness fiction Because of the adaption of Becoming that would be gained And because of the falseness of Being that we would otherwise be gained Jeremy Schwartz, October 2013 © Dr Kelvyn Youngman, Sep 2013 240 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Solution Of The Whole Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Let’s look at another way to change the sign in a quadrant © Dr Kelvyn Youngman, Sep 2013 241 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo First-Class Cars Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Shoichiro Toyoda’s aspiration to build First-Class cars belongs in the future positive – it’s a vision © Dr Kelvyn Youngman, Sep 2013 242 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo First-Class Cars Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Third-Class Cars Because of the positives of the solution And because of the negatives of the problem He wanted to move away from his then current reality of Third-Class cars © Dr Kelvyn Youngman, Sep 2013 243 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo First-Class Cars Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Third-Class Cars Because of the positives of the solution And because of the negatives of the problem And Toyota followed Henry Ford’s belief that profit is the "inevitable conclusion of work well done." © Dr Kelvyn Youngman, Sep 2013 244 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Reduce Waste Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Lean’s misplaced interpretation on reducing waste is a simple mistake of means for ends © Dr Kelvyn Youngman, Sep 2013 245 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Reduce Waste Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Wasted Effort Because of the positives of the solution And because of the negatives of the problem This time it is a reflection in the positive quadrant of the need to remove something from the negative quadrant © Dr Kelvyn Youngman, Sep 2013 246 Toyota – Local/Global Cloud And because of the detriments of any change Because of the benefits of the status quo Positives Of The Solution Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments Of The Solution Objective Benefits Of The Problem Negatives Of The Problem Because of the positives of the solution And because of the negatives of the problem Always work outwards from the initial change matrix and these things will map for you © Dr Kelvyn Youngman, Sep 2013 247 Back of the Book Standard Diagrams Back of the Book © Dr Kelvyn Youngman, Sep 2013 248 Dialectic Standard Diagram – Local/Local Cloud Negatives Of Our Part Because of the positives of their part that they will gain And because of the negatives of our part that they would otherwise gain Their View Positives Of Their Part Need Of Their Part Want Of Their Part Need Of Our Part Want Of Our Part Objective Positives Of Our Part Our View Negatives Of Their Part Because of the positives of our part that we will gain And because of the negatives of their part that we would otherwise gain Text Line One Text Line One Text Line Two Text Line Two © Dr Kelvyn Youngman, Sep 2013 249 Dialectic Condensing – Local/Local Cloud Negatives Of Our Part Because of the positives of their part that they will gain And because of the negatives of our part that they would otherwise gain Positives Of Their Part Need Of Their Part Want Of Their Part Need Of Our Part Want Of Our Part Objective Positives Of Our Part Negatives Of Their Part Because of the positives of our part that we will gain And because of the negatives of their part that we would otherwise gain One more mouse/key click to condense in 4 second animation © Dr Kelvyn Youngman, Sep 2013 250 Dialectic Expanding – Local/Local Cloud Because of the positives of their part that they will gain And because of the negatives of our part that they would otherwise gain Positives Of Our Part Need Of Their Part Want Of Their Part Need Of Our Part Want Of Our Part Negatives Of Our Part Objective Positives Of Their Part Negatives Of Their Part Because of the positives of our part that we will gain And because of the negatives of their part that we would otherwise gain One more mouse/key click to expand back out 4 second animation © Dr Kelvyn Youngman, Sep 2013 251 Didactic Standard Diagram – Local/Global Cloud Because of the benefits of the status quo And because of the detriments of any change Solution Of The Whole Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem Text Line One Text Line One Text Line Two Text Line Two © Dr Kelvyn Youngman, Sep 2013 252 Didactic Expanding – Local/Global Cloud Because of the benefits of the status quo And because of the detriments of any change Solution Of The Whole Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Detriments To The Part Objective Benefits To The Part Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem One more mouse/key click to expand out 4 second animation © Dr Kelvyn Youngman, Sep 2013 253 Didactic Expanded – Local/Global Cloud Because of the benefits of the status quo And because of the detriments of any change Detriments To The Part Local View Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Global View Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem As teachers our view is the global view and the need of the whole, and the ones’ being taught hold the local view and the need of the part © Dr Kelvyn Youngman, Sep 2013 254 Didactic Condensing – Local/Global Cloud Because of the benefits of the status quo And because of the detriments of any change Detriments To The Part Benefits To The Part Need Of The Part Want Of The Part Need Of The Whole Want Of The Whole Objective Solution Of The Whole Problem Of The Whole Because of the positives of the solution And because of the negatives of the problem One more mouse/key click to condense back in 4 second animation © Dr Kelvyn Youngman, Sep 2013 255 Construction Lines Construction Lines © Dr Kelvyn Youngman, Sep 2013 256 Dialectic/Didactic Standard Diagram Dialectic Argument – Part to Part Didactic Argument – Part to Whole Text Line Text Line Text Line One Text Line One Text Line Two Text Line Two © Dr Kelvyn Youngman, Sep 2013 257