Daniel Richard Aalderks
400 East 13th St. Apt 118
Sioux Falls, SD 57103
701-541-3798
draalderks@yahoo.com
Education and Professional Memberships
MA; Professional and Technical Communication, NJIT
BA; Computer Science and English Writing, Concordia College
Society for Technical Communication, Student Member
January 2012 - Present
May 2005
January 2009
Recent Professional Experience
EDCO Group Inc.
Technology Center
Duties:
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Technical Writer/QA Engineer
December 2005 – Present
Design, create and maintain all documentation related to several EDCO software product suites.
Designing and creating documents relating to regular product updates, special announcements, and
related white papers.
Derive relevant information and task flow processes from architecture design documents and
programming code.
Ensure order, clarity, consistency, style, and terminology are met according to company and federal
regulations related HIPAA and PHIPAA specifications.
Integrated Sant RFPMaster into the EDCO RFP response process, successfully cutting RFP response
time and building a large database of questions and responses.
Create, manipulate, revise and use graphics, screenshots, tables, and images for existing
documentation as updates become available.
Review and edit documentation created for other products to ensure clarity, consistency, style.
Vigorously test new software products/updates to meet company and federal guidelines, reporting
subsequent defects or concerns, and working with the development team to resolve them.
Design, create, and maintain HTML based Help files for EDCO software products, successfully
updated Help files to more advanced software better suiting current needs.
Script, record, and generate video tutorials for specific software functions.
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Skills:
 Strong technical writing and editing abilities and command of the English language.
 Ability to communicate technical information, concepts, and procedures to many audiences.
 Solid skills with various Adobe products including Framemaker and InDesign, with developing
skills in Adobe’s Web Premium suite.
 Excellent time management skills with the ability to juggle multiple projects under various
deadlines. Currently working at two jobs (60 hours/week) while excelling at graduate classes.
Riders Up OTB
AMWest Entertainment
Assistant Manager
June 2007 – Present
Duties:
 Balancing the daily sales sheets and organizing weekly schedule for six employees.
 Basic electronic repair on wagering totes and cable receivers and routers.
 Take wagers and provide an acceptable atmosphere for all customers.
Program Experience
Microsoft Office Suites
Doc-to-Help Enterprise
RoboHelp
Sant RFPMaster
Adobe Framemaker 9
Sharepoint
Scribus
Gimp
iBook Author
Adobe Dreamweaver
CS5
Adobe InDesign CS5
Adobe Photoshot CS5