* Certification Update * Preparing Students for Tomorrow's Careers Trish Bobst National Sales Consultant Technology Trends Technologies are converging: • Wireless increase enables portability • Laptops, tablet PCs, pocket PCs • Internet-ready telephones with digital cameras • Variety of appliances • iPad, iPod, and iPhone influence • Handheld device market growing (Palm Pilot had 70% of market, Blackberry, Treo . . .) Job Market Demands Preparing Your Students to shoulder the load Job Market Tech Demands… Employers in all career areas realize the importance of an employee’s ability to APPLY computer knowledge to resolve problems and increase effectiveness and efficiency. What Are We Hearing? Technology is moving to lower grades Emphasis is on complementing the core curriculum Need to emphasize math and reading skills to pass state tests Students are expected to enter high school with basic keyboarding skills…but… Students indicate they already know how to do applications……..but… Keyboarding Technology Solutions Middle School Solutions Cross-curricular emphasis Input technologies End-of-chapter activities • Academic • Business • Career Century 21 Jr. 2E: Input Technologies & Computer Applications Hoggatt/Shank/Barksdale ©2010 Grades 6–8 Microsoft Office 2007 All-in-one software Middle School Solutions Spotlight On… Series • Technology exploration • Engaging cross-curricular activities • “Buddy Projects” reinforce cooperation • “Guided Practice” encourages learning at home High School Emphasis Microsoft Office applications • • • • Advanced functions Spreadsheet Applications Presentations—digital and oral Integrated Applications Correct document formatting Digital communication skills Communication skills emphasizing reading and writing Real-world projects and activities Academic connections Concepts ARE Important! Concepts assist students in understanding how to use technology, information systems, and application “Skills” to succeed in their personal and professional lives. Information System and Digital Electronics Concepts What Technology Skills Should You Be Teaching Your Students? Required Highly Desirable Consider all possible intro-level skills and student interests. Students completing these “intro” level courses will have a powerful arsenal of skills. Windows File Management Email, Outlook Web Research Word Processing Spreadsheets PowerPoint Databases Graphics (Adobe Illustrator) Digital Photo Editing (Photoshop) HTML/Dreamweaver Macromedia Flash Why Certify? Proof of Knowledge… An increasing number of employers are hiring in positions that depend on computer skills and require proof of those skills. Internet and Computing Core Certification First global certification for computer literacy IC3 Global Standard 3 The Internet and Computing Core Certification (IC³) provides students with the foundation of knowledge they need to succeed in environments that require the use of computers and the Internet. • The Global Standard 3 (GS3) is an internationally recognized standard for digital literacy What is IC3 Relatively new, fast growing certification Internet and Computing Core Certification Standards recently revised to address Office 2007 Appropriate for your office & concepts courses Middle School, High School, Career College, and 2-year schools Why is it growing in acceptance? Regardless of the diverse “input,” at the end of the course all students are expected to pass over a “bar” labeled “What every college educated person should know about computers.” IC3 levels the playing field! Recognition and Industry Support for IC3 What You Can Expect • Format of exams remains the same. • Passing of Computing Fundamentals, Key Applications and Living Online are necessary to achieve IC3 certification status. • Mixing and matching of exams allowed. • Cut scores. • Tougher exams = lower cut scores (660 to 710) • 50% linear and 50% performance-based questions. • Office 2007, Internet Explorer 7.0, and Windows Vista. • Up to date with current technologies like blogging, wikis, social networking, chat/messaging, etc. • Exams now delivered on LMS. Computing Fundamentals Computer Hardware, Peripherals & Troubleshooting Computer Software Using an Operating System Think “Computer Concepts” Key Applications Common Program Functions Word Processing Functions Spreadsheet Functions Communication & Presentation Software Think “Office Applications” Living Online Communications Networks & the Internet Electronic Communications & Collaboration Using the Internet & the World Wide Web The Impact of Computing & the Internet on Society, including social networking Think “Internet Literacy” Measuring Knowledge: Linear Test Items Measuring Skills: Performance-Based Test Items Benefits to students and test candidates Most relevant computing and Internet skills Improves proficiency Validates Internet and computing skills Distinguishes certificate holders from others Demonstrates unique qualification Accelerates current career path Benefits to institutions and instructors In-depth research Highest standards and best practices Features the latest testing technology Successful completion of NCLB requirements Recognized global standard in digital literacy Cost effective and time efficient A professional development tool Computer Literacy Solutions Our IC3 Offerings Two IC3 certified products Two distinct approaches Only publisher with multiple offerings! Some schools will purchase because of “literacy” approach, not because of IC3 certification Practical Computer Literacy 2nd Edition: Internet and Computing Core Certification Computer Literacy Basics 3rd Edition: A Comprehensive Guide To IC3 Test Prep Solutions Study Guide Companion to Practical Computer Literacy • Helps students prepare for the exam by familiarizing them with IC3 exam question topics and exam format • Lists the IC3 objectives covered in the quiz, along with page references to where the objectives are covered in the Practical Computer Literacy 2nd edition book http://www.cengagesites.com/academic/?site=4211 IC3 Resources Microsoft Office Certification Microsoft Office Specialist MCAS (Microsoft Certified Application Specialist) is now MOS once again! Recognized globally as the premier credential to validate knowledge, skills and abilities relating to Microsoft Office • Promotes success in the classroom for students and instructors, and prepares students for an increasingly competitive workforce • Maximizes office productivity and efficiency for the organization, increases job satisfaction, and heightens career achievement among employees • Prepares and places job candidates, ensuring they possess the skills employers require Put Microsoft On Their Résume Wages • MOS/MCAS certified individuals are earning 10-15% more than non-certified individuals Placement • Certified individuals are placed at a higher rate than the industry average Conversion • Certified individuals are converting to full-time employment 50% more often than non-certified individuals Robert Half International findings Office 2007 Dramatic changes to the user interface • Microsoft said it would turn the average user into a power user! Raising the bar on certification • MCAS objectives cover previous MOS Core and Expert level objectives at Application Specialist level • MCAP coverage includes higher level collaboration and workgroup objectives MOS Exams http://www.certiport.com Become a Certiport Center Test students on your campus • Comfortable environment • Reduced exam cost to students Distinguishes your programs from the rest No cost to become a testing center • Pay only for exams administered • http://www.course.com/certiportcenter/ Partners in Certification Long-time partners and authorized provider of exam vouchers (electronic and paper) and the new exam sitelicensing for IC3, MCAS/MOS, and ACA. Microsoft Office 2010 New Features Within the Applications Office 2010 Available now Free online • Web – W, E, PP, and OneNote • Home & Insert Tabs only Through cell phone Real time collaboration 32-bit version – education; 64-bit version – business Client version – full installed All applications have ribbons (W, E, A, PP, One Note, and Publisher) The Ribbon The Ribbon is customizable! • Add commands • Even remove unused tabs Backstage View A new File menu returns… supersized! Basically, what you do with a document • • • • • • Get Info About the File Change Settings Print Save Share Open, Close, etc. Office 2010 Web at www.windowslive.com Protected View Screenshot & Screen Clipping Tools Office 2010 Mobile And many more new and exciting features within each application! Microsoft Office 2010 Series at-a-Glance Fundamentals • First-time learners • Introductory yet covers comprehensive topics Pasewark Illustrated Shelly Cashman • Self-paced • Nuts and bolts • Skills-based approach • Variety of Learners • Step-by-step, projects-based approach • Step-by-step exercises • Large, colorful screen shots • Screenshot for each step • Variety of Learners • Unique twopage spreads • Many end-ofchapter projects • Renowned author team New Perspectives • Business, casebased approach • Critical thinking, problem solving activities Test Prep Solutions SAM 2007/2010 Assessment & Training • Since 1998, SAM (Skills Assessment Manager) has been the #1 testing and training tool for Microsoft Office. • Performance-based Assessment • Interactive Training • Live-in-the-application, auto-graded Projects • SAM now includes coverage of IC3 objectives and practice exams • Web deliverable • Internet Explorer and Flash Player required SAM 2010 Assessment, Training & Projects Get up to speed quickly with our “Guided Tour…” CDs To Learn More about Cengage Learning’s Office 2010 and Windows 7 Solutions, Visit: www.cengage.com/ct/office2010 Adobe CS5 is Here! Adobe Certified Associate For students seeking employment that requires the use of digital media, the Adobe Certified Associate (ACA) certification program validates these skills. • Employment using digital communications skills is growing worldwide. Whether it’s a career in graphic design, Web marketing, video production, or more, becoming Adobe certified will help give students the inside track to work in these exciting new fields. New Adobe CS5 Software Many new features to enhance your digital and print projects with CS5 Design, Web, and Video Production suites. • To review new features of CS5 login to: • http://tv.adobe.com/channel/whats-new-in-cs5/ • http://www.maclife.com/article/news/top_10_new_feat ures_cs5 CS5 site license solutions available for k-12 schools! • Contact your Cengage Learning representative for details. Growing Demand for Digital Media Skills “Over the past five years, the average growth of users in what was considered specialized digital tasks is greater than more mainstream tasks. Specifically, animation, video, and audio are the fastest growing areas with more than 35% growth over the last five years.” Put Talents On Display Give Your Students’ Creative Juices a Shot of Credibility Boost Confidence with Up-to-Date Skills Certification Helps Prove Proficiency Digital Media Certification Helps Prove Proficiency In an increasingly competitive work world, employers need more than familiar users of digital communications technology to drive successful business outcomes—they need proficient users. Employment using digital communications skills is growing worldwide. Whether it’s a career in graphic design, Web marketing, video production, or more, becoming Adobe certified will help give students the inside track to work in these exciting new fields. Adobe Certified Associate Web Communications with Dreamweaver CS5 Rich Communications with Flash CS5 Visual Communications with Photoshop CS5 CS4/CS5 Site Licenses Adobe CS4 Web Standard Adobe CS4 Web Premium Adobe CS4 Design Standard Adobe CS4 Design Premium Adobe CS4 Production Premium Adobe CS4 Master Collection Adobe CS5 Web Standard Adobe CS5 Web Premium Adobe CS5 Design Standard Adobe CS5 Design Premium Adobe CS5 Production Premium Adobe CS5 Master Collection The Revealed series for Adobe CS5 Other CS5 Curriculum Solutions from Cengage Learning The Design Exploration Series • • • • InDesign Photoshop Illustrator Flash Shelly Cashman Series • Dreamweaver • Photoshop • Illustrated Series – – – – InDesign Dreamweaver Photoshop Flash • New Perspective Series – Dreamweaver – Flash Digital Literacy Solutions A+ Certification The Timeline New CompTIA A+ Exams – went live September 2009 New Cengage materials available now 2006 exams available until summer 2010 • Exams overlap for the academic year, so students on the 2006 track can complete their training and pass the exams. • Both 2006 and 2009 texts available for Jan 2010 class starts. 2006 A+ Exams 2006 Exams: four A+ exams • • • • 220-610 – Essentials 220-602 – IT Technician 220-603 – Remote Support Technician 220-604 – Depot Technician All candidates must pass: • Essentials exam + one other exam to become A+ certified. Changes from 2006 to 2009 NEW 2009 A+ Exams • A+ 220-701 - Essentials • A+ 220-702 - Practical Application Return to the two-exam format Must pass both exams to become A+ Certified 3rd and 4th exams from 2006 (603 & 604) eliminated due to low demand A+ Textbooks from Jean Andrews A+ Guide to Managing and Maintaining Your PC, Comprehensive, 7th Edition • 1435497783 A+ Guide to Hardware: Managing, Maintaining and Troubleshooting, 5th Edition • 1435487389 A+ Guide to Software: Managing, Maintaining, and Troubleshooting, 5th Edition • 1435487370 A+ 2009 Total Solution Digital Components: Instructor Resources • CD and Online Lab Manual • One for each text Web-Based Labs • One for each text dtiMetrics (assessment) • One for each text eBooks • CourseSmart and ichapters • CL eBook – more robust • K12 eBook !! Print Components: PC Troubleshooting Pocket Guide Fixing Windows Vista Computer Technology Encyclopedia CompTIA A+ PC Repair Flashcards CourseNotes • One for each exam CompTIA A+ 2009 Q&A Other Resources and Tools: 22-Piece Toolset with ESD (safety) strap Digital Multimeter Cable Tester Certification Nylon Bag Succeeding in the Workplace What does it take? What Industry Says… Technical skill ALONE does not make someone competitive in the job market – In fact, computer literacy skills are assumed! Today’s workers demonstrate GAPS in: – Communication skills – Team/interpersonal skills – Problem solving – Quantitative reasoning – Business process knowledge – Project management What Employers Say… Attributes Most Desirable in New Employees… Ability to work productively on a diverse team Oral & written communication skill Ability to think critically and analytically Resourcefulness in solving problems Ability to locate, organize & evaluate information from multiple sources Creativity & innovative spirit Ability to understand and communicate quantitatively Sense of integrity and ethics Understanding of global cultures and values Reproducible Binder… •Written Communication •Verbal Communication •Problem Solving and Decision Making •Teamwork •Professionalism Includes 30-pack student access codes (additional codes can be purchased, as needed) What is the content of these products? Written Communication • • • • • Email and Memos Secrets of Clear Writing Developing Reports and Proposals Writing For Employment Writing Professional Letters What is the content of these products? Verbal Communication • • • • • Basics of Communication Working With Customers Developing Professional Telephone Skills Improving Informal Communication Making Formal Presentations What is the content of these products? Problem Solving and Decision Making • • • • • Identifying and Defining the Problem Solving the Problem Thinking Critically Group Decision Making and Problem Solving Decision and Support Tools What is the content of these products? Team Work and Team Building • • • • • Working in Groups and Teams Team Roles and Processes Team Building and Development Being a Team Leader Having Successful Meetings What is the content of these products? Professionalism • • • • • Presenting Yourself Professionally Developing a Professional Work Ethic Developing Your Interpersonal Skills Understanding Office Protocols and Politics Planning and Managing Your Career Learning Online Companion Games Be the Critic Corresponding to the end of unit exercises, “Be The Critic” requires a student to review a report, document, etc. and assess it’s strengths and weaknesses through objective-based questions. Be the Critic - Be Graded the Critic Critical Thinking Questions Pulled from the end of unit materials, Critical Thinking Questions contain 5 questions which students will answer an their instructor will grade using a grading rubric. Critical Thinking – Instructor View Putting Your Soft Skills to Work The goal of this activity is to have students upload a document (a resume for instance or in this case an email to a manager) for peer review and critique. “Putting Your Soft Skills To Work” Interface The student will read the assignment, build the document/assignment and upload it where it will be visible (on the right side of this image) for all students and instructors to critique via ratings and rubrics. Soft Skills Survivor - Graded A movie will play in the left panel, pausing at set points in a scenario. Students will be prompted with a question based on the presented scenario. If they get the question wrong, they are prompted to watch the video clip again and they cannot move onto the next video segment until the get the question correct. ExamView - Test Generator www.coursecasts.course.com www.cengage.com/school/teamup www.cengage.com/focus In Conclusion… Staying one step ahead of the students and keeping up to date with technology is a challenge! Growing emphasis by employers for students to have “proof” of skills. Proficiency in IT skills is critical to success for students in both the academic and work environments – and soft skills are important as well. Thank You! For additional information, please contact me or your Cengage Learning Sales Representative trish.bobst@cengage.com