Creating Value at Dell Computers Meeting with Treasurer March 2nd, 2001 Jennifer Murray, Project Manager Jing Wang, Industry Expert Moin Kazi, Strategic Planner Roberto Angulo, Performance Analyst Ricardo Moretti, Financial Analyst Creating Value - Overview Environmental Context – Stock slide of Dell (currently < 50% of value one year ago) – The economic, competitive, and industry picture Key Diagnostics – Financial Indicators – Strategic Analysis Conclusions – Is slide in stock performance unique to Dell or industry wide? Creating Value at Dell – Past Stock Performance Creating Value – Context The fast-growing computer industry is slowing; The projected growth rate was less than 17% compared with 20% over the previous decade (2000). Two main Factors 1. 2. Macroeconomic shocks Changing market Creating Value – Economic Macroeconomic shocks: – Global equity markets had begun to pull back in March of 2000; – U.S. GDP growth rate in 2001 is estimated to be less than in 1999 and 2000; – Economists anticipate a recession in the next year; Consumer confidence and overall spending expected to drop substantially. Creating Value – Industry Changing Market – More household’s purchasing PCs – Continuing broadening applications in internet, auto-office, etc. – Overcapacity & competition – global computer industry projected to face continued price pressure – Computer manufacturers moving to new segments: servers, storage devices, hand-hold computers, MP3 players etc; projected to grow more than 30% percent in 2001. Creating Value – Competition Rough Picture of Competitors Dell PCs and related products and services Compaq Hardware; Software; Solutions; Services. Gateway PCs and related products and services IBM Technologies; Systems; Products; Services; Software; Financing Distributors and resellers; Retail; HP Imaging and printing systems; Computing systems; Information services for business and home. Distributors and resellers; Retail; Direct Direct Distributors and resellers; Retail; 1.Small & Midsize business; 2.Large business; 3.Home & small office. 1.Small & Midsize business; 2. Home & small office; 3. Large business. 1.Home & small office 2.Small & Midsize business; 3.Large business. 1.Home & small office 2.Small & Midsize business. 1.Small & Midsize business; 2.Large business; 3.Home & small office. Products Major Distribution Channels Major Customer Group (by units) Creating Value – Strategic Analysis Dell’s Competitive Advantages – Worlds largest “Direct Computer Systems Company” – Flexible, built-to-order manufacturing process • • • – Virtual Integration process use of “Kanban System” Non-existing inventory costs Mitigated risk of obsolescence - changing technological market Maintaining, monitoring and updating a customer database • • Comprehensive customer relationships Service and support programs tailored to customer needs Creating Value –Strategic Analysis Dell’s Competitive Advantages (Cont’d) – Low Cost - price leadership – Efficient procurement, manufacturing and distribution processes Effective use of Internet www.dell.com Dedicated website portals (60,000 Premier Pages™ worldwide) Creating Value – Strategic Analysis Performance 39% unit-shipment growth in servers – fastest among the industry’s ten largest companies Last December www.dell.com was the third most visited web site in the U.S. Ranked number one in U.S. desktop shipments and number two in worldwide desktop shipments Creating Value – Financial Analysis Cash Conversion Cycle: number of days between purchasing raw material and receiving the cash from the sale. CASH CONVERSION CYCLE DELL COMPAQ HP IBM GATEWAY Days of sales in accounts receivable 33 72 64 127 34 Days of supply in inventory 6 24 60 31 15 Days in accounts payable 58 48 53 53 38 (19) 48 71 105 11 Fiscal Year Ended 2000 (Number of Days) Cash conversion cycle Negetive number: Dell turns product into cash before it pays suppliers for raw material Creating Value – Financial Analysis Inventory Turnover: Dell direct business model operates on just six days of inventory (if any) average for competitors is about 32 days. Dell does not start ordering components and building computers until an order is booked. Return on Assets: (2000) Dell = 16.20%; competitor’s average = 7.03%. Dell optimizes its Assets to generate profits Profitability: for every one-cent the industry makes, Dell makes .018 cents more Creating Value – Financial Analysis Debt Ratio: Dell has the lowest debt burden in the entire industry FINANCIAL LEVERAGE DELL COMPAQ HP IBM GATEWAY Debt to Total Assets 0.04 0.05 0.15 0.32 - Debt to Common Equity 0.09 0.11 0.35 1.40 - Total Debt to EBITDA 0.17x 0.33 x 0.94x 1.72x - EBITDA/Interest Expense 62.77x 14.45x 20.46x 23.19x - Fiscal Year Ended 2000 Creating Value – Financial Analysis Compaq HP Gateway IBM Dell 3 2 5 1 4 3 4 2 5 1 Aggressiveness Gross Margin 3 2 4 1 5 High vs low margins Inventory TO 3 5 2 4 1 High Volume Inventory to WC 3 5 2 4 1 Least invested Receivables TO 4 3 2 5 1 A/R source of cash Payables TO 4 3 5 2 1 Dell’s Fin. leverage Debt/total assets 3 4 1 5 2 Low financing need Asset TO 3 4 2 5 1 Asset management Return on asset 5 2 4 3 1 Asset management Profit margin 5 2 4 1 3 After expense Net income / CE 5 3 4 1 2 PER $ INVESTED RANKING Sales Sales growth Creating Value – Financial Analysis GROWTH Dell Computers Competition Industry Revenue 26.21% 6.63% 9.07% (Cost of goods sold) 26.93% 6.98% 9.79% Gross Profit 23.48% 5.85% 7.37% (Selling, General & Administrative Expenses) 33.77% 6.30% 8.51% Operating Income, before depreciation 20.26% 4.03% 5.45% Operating Income 17.98% 15.59% 15.89% (Interest Expense) 38.24% 9.39% 10.22% Pretax Income 27.91% -2.20% 1.42% Net Income 30.67% 3.29% 6.59% Earnings per Common Share 27.27% Creating Value – Financial Analysis Improved cost structure as Dell’s Net Income outgrows Revenue Dell has outgrown its competitors in all aspects Net income growth for Dell 30.67% compared with 3.29% of its competitors Creating Value at Dell - Conclusions Is slide in stock performance unique to Dell or Industry wide? 1/2/2003 10/2/2002 7/2/2002 4/2/2002 1/2/2002 10/2/2001 7/2/2001 4/2/2001 1/2/2001 10/2/2000 7/2/2000 IBM Linear (Dell) 4/2/2000 1/2/2000 10/2/1999 7/2/1999 Gateway Linear (HP) 4/2/1999 1/2/1999 10/2/1998 7/2/1998 4/2/1998 1/2/1998 10/2/1997 7/2/1997 4/2/1997 1/2/1997 Dell Linear (Gateway) HP Linear (IBM) $250.00 $200.00 $150.00 $100.00 $50.00 $- Creating Value at Dell Performance vs. expectations – Investor expectation of the industry has declined – Dell has been a strong performer in the industry – Sales Growth (26%) Net Income Growth (31%) Return on Assets (16%) Return on Equity (31%) Strong Competitive Advantage – clear strategy Creating Value at Dell What can be done to increase stock price? – Focus Strategy on Core Competency – Continue to focus on the high-end direct supply market Continue to increase market share Promoting new diversified product line Increasing target market – small office / home office Increased marketing on internet Creating Value at Dell What can be done to increase stock price? – Work on improving cost structure – Reduce Inventory Turnover – explore drop-ship potential (ex. Direct mail, direct internet) of peripheral products Operating expenses – administrative costs and interest expenses have been increasing. These must be managed. Increase gross margin Selling new products that bring a higher margin Creating Value at Dell Questions ?? & Comments…