ANTICIPATING JOBS OF THE FUTURE: DEVELOPING DIGITAL TALENT Presented by Wendy Cukier, Vice-President, Research and Innovation, Ryerson University June 4, 2013 1 OVERVIEW Context Digital Skills are the Foundation The Challenges The University of the 21st Century Fuelling the Digital Innovation Ecosystem 2 DIGITAL SKILLS ARE THE FOUNDATION Elements of Canada’s Digital Strategy Physical Infrastructure Digital Skills Capacity to Innovate Content Advantage Strong ICT Industry 3 What are Digital Skills? 4 What gets measured gets done: Benchmarking Digital Skills • Measurements of Digital Literacy – • Measurement of Business Technology (MoT) Skills – • e-Business skills: “strategic and related in particular to innovation management, rather than technology management” (European ESkills Forum) Measurement of “Deep Technology” Skills – – • Often based on ability to access technology (OECD, International Assessment of Adult Competencies (PIAAC) survey in 2011) “Deep” technology skills are based on narrow measurement of the number of advanced degrees in engineering and computer science What about content? Measurement of Innovation and Entrepreneurship – Entrepreneurial mindset; intentions; processes; outcomes (Eg. Global Entrepreneurship Monitor) 5 [Longish term] Planning when you cannot predict Top 10 Trends for 2013 (Gartner) • Mobile Device Platforms Battles (Consumerization) • Mobile Architectures and Application Tools (Touch Optimized) • Cloud and growth of Personal Cloud • Enterprise App Stores • The Internet of Things • Hybrid IT and Cloud Computing • Strategic Big Data • Actionable Analytics • In Memory Computing • Integrated Ecosystems 6 THE CHALLENGES Skills shortage (?) The innovation gap Planning when you cannot predict Disruption in post secondary education The catch 22’s of employment and innovation 7 Skills “shortage” • Aging population • Critical skills shortages • US data shows universities producing 10% of computer scientists needed. • High tech companies in Waterloo, Canada have vacancies they cannot fill in the middle of a recession. • Female participation in computer science and engineering has not improved in 25 years • Catch 22s 8 Need to work upstream (Besecke and Reilly, 2006 ) 10 Under-employment • Jobs that required unskilled workers in past now need training as a result of technological change and different processes/systems. • about 65% of all new jobs created over the next five years are expected to require some form of post-secondary. • By 2016 there will be almost 450,000 unskilled workers who will not be able to qualify for existing skilled vacancies • Engineers and doctors driving taxis: Average immigrant is better educated but under-employed • Catch 22 – No experience no job. No job no experience • Undervaluing of non-STEM graduates and skills 11 Skills Mismatch: People without jobs. Jobs without people. • • • • Fundamental to a digital skills strategy is the matching of talent (supply) to employment needs (demand). ICT organizations claim that there is a skills shortage Many segments of the population – for example internationally educated professionals (IEPS) and recent graduates claim there are not enough jobs or that they are under-employed Certain segments of the population (women, visible minorities, Aboriginal people, and people with disabilities) are under-represented within the ICT sector 12 Changing role of the University The University of the 14th (20th?) Century: A battlefront KNOWLEDGE VERSUS THE ECONOMY 13 Challenges to post secondary education • • • • • Established systems and structures Increased competition and new technologies Increased demands for responsiveness Demands for breadth AND career readiness and employability Rate of change relative to planning cycles and absorptive capacity • Needs for job creation • Eroding resources: doing much more with much less 14 “We won’t be fooled again” (The WHO) “We’re facing a serious capacity issue in our universities. The problem is not that we don’t have enough students who want to become engineers and scientists and computer programmers. Our sustained growth and on-going success in a competitive global marketplace require large numbers of new Canadian graduates in computer science, electrical and computer engineering, physics, and mathematics.”(Roth, 1998) Access to Opportunities Program (ATOP) spent $150 million over three years into Ontario universities to address these skills “Technological skills are not the only need. When Industry Canada first became interested in the software industry in 1987, it assumed that the industry's biggest problem was a lack of programmers [but] the real problem was finding sales and marketing people…."Marketers are harder to find than engineers." (CATA, 2001) 15 THE UNIVERSITY OF THE 21st CENTURY “Laddered” Curriculum • • • Deep technology skills (Computer Science) & Content (RTA Media) Technology and Management (BTM) “Soft skills”; digital specializations, bootcamps, SSH pilot project Innovative Pedagogy • • Informal, Experiential Learning; Coop; unique model of “Zone education” eLearning and blended models, shift to facilitation, learning to learn, competency based credentials (badges) Adaptable Faculty • • Combine theory and practice; teaching skills are valued Basic and Applied Research Committed Partners • Internships, experiential learning opportunities, investments Customized Support for Learners • • Assessment, career counselling and support - WhoPlusYou SOME bridging and targeted: immigrants, aboriginal students 16 Building the culture of innovation: next gen entrepreneurs • Canadian business schools: one-third the rate of entrepreneurship US business schools - OECD, 2010 • Entrepreneurship is not in the genes, it is a mindset and an approach that can be taught – Peter Drucker, 1996 • You can’t learn surfing from a textbook - Michael Lazaridis, 2002 17 Entrepreneurs and Innovators: Born or bred? ENTREPRENEUR Start with perception of an opportunity Bias toward action Make adjustment as they go Build teams and informal networks Focus on impact MANAGER Start with resources in hand (budget) Bias toward analysis Formal structure Work independently and autonomously Focus on traditional metrics 18 Growing entrepreneurs EXECUTION ENGAGEMENT AWARENESS Workshops Events Competitions SKILLS DEVELOPMENT APPLICATION Internships Business Plans Zones ACCELERATION Financing Growth Sustainability Courses, Case Studies and Projects 19 Innovation and Entrepreneurship in Action • Experiential learning opportunity for students to team with other disciplines, collaborate with other innovators and the experience in developing an idea from concept to implementation • Stimulating Canada’s emerging digital economy • Employment ready graduates, more experienced and ready to hit the ground running • Innovative new business creation opportunities for Canada: successful start-ups and organizational innovation • A driving force in Canada’s innovation landscape 20 FUELLING THE DIGITAL INNOVATION ECOSYSTEM Education (Students and Faculty) Government Suppliers Users (Consumers, SMEs, Industry, Government, NGOs) Financiers 21 Embrace Market Driven Innovation Idea Generation Needs Identification Evaluation Prototyping Implementation and Adoption 22 21st Century University No “ivory towers”: embedded in the community to meet societal needs Erode barriers among disciplines, institutions, stakeholders Focus on career readiness, agility and job creation New models of curriculum and delivery – flexible, responsive, scaffolding Value “real world” experience and applied research Protecting traditional and quality while embracing change Align reward system to strategy Real time research into employment trends and skills, teaching and learning (eg. Ryerson Research Institute for Skills and Employment RRISE) • Develop graduates with range of diverse skills and ability to learn • • • • • • • • 23 What else is needed • • • • • • • • • Alignment of policies, systems and funding models to support innovation Incentives to private sector to do its part (internships, training, research) More than STEM! (Science Technology Engineering and Math) Bias free job analysis and recruitment – soft skills are hard! Support for diversity and inclusion (bridging, targeted programs) Promote technology adoption and government as a model user Separate the hype from the reality Performance metrics and rewards Evidence based, agile policy and action: planning when you cannot predict 24 Thank you