IPMA Forum 2012 Forum Breakout Sessions are open on May 22-23 in the Worthington Center The Vendor Exhibit area is open on May 23 in the Marcus Pavilion Saint Martin’s University WWW.ipma-wa.com 1 8:30 - 9:40 May 22 T-01 Time Keynote Contris 10:00 - 11:00 See T-04 11:15 - 12:15 See T-08 Bharat Shyam (OCIO) Meinrad T-03 Leadership with a Capital “D” Gregg D. Richie, PMP, MCTS T-07 Office 365 The Right Cloud for the Right Service Julian Soh, Microsoft 12:15 – 1:00 1:00 - 2:00 T-11 AWS Cloud - Introduction to AWS - Rachel Pizarro and Mark Korver, Amazon Web Services 2:15 - 3:15 T-14 CRM/xRM - Public Sector Case Tracking and Management Derek Visocky, Microsoft T-15 Technology Business Management 101: Delivering IT Transparency to Cost, Quality, and Value Decisions John Novak, Apptio T-19 Open Data: What's Next? Cam Caldwell, Socrata. 8:30 - 9:40 May 23 Time 10:00 - 11:00 11:15 - 12:15 T-18 BYOD: How to securely integrate and manage personal devices in Government Phil Harris, Symantec W-01 Keynote Contris T-12 Improving IT Financial Transparency (Insights into managing IT spending) OCIO Strategy Session - panel T- 16 Open Data Initiatives: Building Innovation on Public Data (Freeing data for public consumption, a high priority of government) OCIO Strategy Session - panel T-20 GIS Shared Services -- From Ground to Cloud (Components needed to establish a cross-agency shared service) OCIO Strategy Session - panel T-13 Logical Identity – the BYOD Ultimatum Gary Halleen, Cisco Systems Rob St. John, Director CTS What’s going on at CTS? T-09 - Leading an Analytical Enterprise Kathy Lange and Aiman Zeid, SAS Meinrad Conrad T-17 Cost reduction through quality: Using model-based testing technologies to prevent and detect bugs Adam Richards, Critical Logic T-21 Single View of a Citizen: Using New Technology to Leverage Current Systems Across Departments and Agencies Cate Richards IBM Michael W-03 State Procurement Reform 2SHB 2452 Servando Patlan, Department of Enterprise Services W-07 VMware: A practical guide to private and public cloud adoption Mathew Lodge, VMware Lunch W-04 Experiences in virtualization (The value of virtualization to state organizations) OCIO Strategy Session - panel W-08 How Can Washington State Be a Better Employer? OCIO Strategy Session- panel Eva Santos, State HR Director and Bharat Shyam, State CIO W-05 Cyberspace Security Lt Col Gent Welsh, CIO, Washington Military Department W-10 Cloud Computing: A Controlled Approach for IT Environments Chuck Hobart, VMC Consulting, Inc. W-11 Elegance and Agility: Semantic Technology For Early Adopters Dave McComb, President Semantic Arts, Inc Ice Cream Social provided by Cisco W-12 Government IT Trends & Predictions for the next decade Andrea Di Maio, Gartner W-13 Client compute strategies and business drivers Goran Ognjenovic, Presidio W-14 Mobile Printing and winning the battle between process improvement and technology. Sean Schoeppne, Xerox W-15 Mobile Application Development, Security, Maintenance, and Architecture Chad W. Stoker, CodeSmart Inc W- 16 Business Intelligence in the Public Sector: Lessons from Labor & Industries Joy Mundy, Kimball Group W-17 Achieve Success by Delivering Business Value Vicki James, PMP, CBAP 2:00 – 2:30 2:30 – 4:00 T-05 Video, The Cloud and You Rob Husted, Cerium W-02 Systems Center 2012 and What it means to you Mark Wheatley, QuickStart/SQLSoft W-06 Economic and political pressures drive different thinking in a Data Center Bob Burwell, NetApp 12:15 – 1:00 1:00 - 2:00 Michael T-04 Office 365 at the State of Washington (Project status) OCIO Strategy Session - panel T-08 Experiences in the Cloud (State insights on public cloud platforms) OCIO Strategy Session panel Lunch T-10 The Importance of an Integrated Enterprise Steve Francis, SAP 3:30 - 5:00 Conrad An Overview of the State Strategic Plan W-09 Adaptive and Responsive design put into practice! Chad W. Stoker, CodeSmart Inc 2 Welcome Message from IPMA Chair – Ron Seymour This year’s forum will be very exciting because the IPMA is partnering with the new Office of the State Chief Information Officer (OCIO), Consolidated Technology Services (CTS) and our Corporate Members to bring you a series of events that are directly in line or very relevant to the new strategic direction of Information Technology in Washington State government. Forum 2012 is focused on bring you sessions that are relevant to the challenges and opportunities that IT professional are facing today. Over the 2 days of Forum, there will be 38 sessions that will cover the topics that you have told the IPMA that you would like to learn more about. The hardest part for attendees will be figuring out which sessions to attend. There are sessions addressing where the future of IT is heading, session related to dealing with issues of today, and session to teach us how to improve on what we are already doing. Forum’s sessions will cover a wide variety of topics including: some of the OCIO’s strategies for Washington State IT, Cloud Computing and what it means to State IT, Software as a Service (SaaS), Mobile computing including Bring your own device (BYOD), Business intelligence and Analysis, and much more. The State of Washington’s CIO Bharat Shyam will be Tuesday’s keynote speaker. He will speak to the directions he sees for State IT and Wednesday's keynote speaker will be Rob St. John, Director of CTS. Rob will describe how CTS will support the direction of the CIO. Please stop by and visit our Forum corporate members and vendors and especially the IPMA’s booth. Let us know what you think of this year’s event. Remember, the Forum is the centerpiece of a year-long effort by the IPMA to provide you and your colleagues with educational and networking opportunities. Please share your comments on events you would like to see or suggestions on how we can improve. Again, thank you for supporting your IPMA. I also like to express my appreciation to the following members of the Forum Planning committee: Allen Schmidt DES Andy Jackson L&I Carl Harris Agriculture Connie Michener OCIO Dan Kruger Health Gary Maciejewski Ecology Marcus Bailey Mary Groebner DES Phil Grigg DES Renee Alexander Revenue Jim Andersen Forum Director Tuesday May 22 T-01 toT-21 Presentations T-01Keynote Presentation: An Overview of the State Strategic Plan Keynote Speaker: Bharat Shyam Office of the Chief Information Office, Session Description: Bharat will discuss Washington State’s Technology Strategies. The session will include a Q&A from the audience. Speaker bio: Bharat Shyam was appointed by Governor Chris Gregoire as the state’s Chief Information Officer on November 15, 2011. With nearly 20 years of experience at Microsoft, he brings a deep understanding of software and technology to his new role. Bharat graduated with a B.S. in Computer Science and Engineering from IIT Bombay and went on to earn an M.S. in Computer Science from Stanford University. Bharat began his career at Microsoft in 1993 as a software design engineer, developing early prototypes of one of the nation’s first smartphones. He most recently served as General Manager for Windows Azure working on the Developer Platform. +++++++++++++++++++++++++++++ T-03 Leadership with a Capital “D” Targeted Audience: Persons in a supervisory or management capacity Speaker: Gregg D. Richie, PMP, MCTS Session Description: Many speakers have discussed the topic of leadership. Most will tell you that leaders are born and not made and vice versa. Some will say that delegation is the key to being a good leader. Others will tell you that without compassion for others and a vision for the future, then there is no way you can be a leader. In the grand scheme of project management, leadership is a necessary skill and most aspects of leadership can be learned. In this presentation, the speaker will demonstrate that the word "Leadership" is actually an acronym that depicts the key facets of a good leader. What attendees will learn This interactive presentation guides students through the fundamentals of being a good leader. Students will gain insights into the “learnable” skills of a good leader. Speaker Bio: Gregg D. Richie is a Senior Project Manager at Key Consulting, Inc., based in Tucson, AZ, which provides consulting and training in project management techniques, including advanced usage of Microsoft Project. He also teaches project planning at the University of Washington and other topics at colleges in Western Washington on a part‐time basis. His education includes two technical degrees; one in computer programming and one in civil engineering & architectural drafting; he also holds a Bachelor of Science from Southern Illinois University in Workforce Education and Development; and a Master’s Certificate from Villanova University in Applied Project Management. ++++++++++++++++++++++++++++++ T-04 Office 365 at the State of Washington Targeted Audience: IT and business managers, staff, and email administrators Speakers: Moderator: Dave Kirk, Office of the Chief Information Officer, Bob Micielli, CIO, Department of Natural Resources Session Description: The state of Washington is evaluating adoption of Office 365 as one of its first initiatives to adopt Software as a Service (SAAS). Microsoft Office 365 Online Services (in the cloud) can enable access to the same comprehensive set of trusted programs we now use, with the added advantages coming from data hosting on Microsoft’s network of world-class data centers. With Microsoft Office 365 Online Services, you can access these products from anywhere on almost any device. DNR, along with the OCIO and CTS, have been leading the effort to develop a business case to determine if this new offering can reduce our overall IT expenditures, provide increased functionality and business value to employees, retain or improve the quality of service, and position the state for the future. Come and hear more about the status of this project and how it impacts you. What attendees will learn: 1. Attendees will learn how Office 365 can be used to improve collaboration with individuals nearby and in other locations in a secure and reliable manner. 2. Email administrators will understand their roles in supporting this essential function for their agencies. 3. Attendees will learn about the proof of concept underway and the timelines for implementation for the rest of the project. ++++++++++++++++++++++++++++++ T-05 Video, The Cloud and You Targeted Audience: State of Washington Government Departments and Agencies Speaker name: Rob Husted, Solution Architect, Cerium Session Description: In this session attendees will learn how easy it is to implement video solutions via The Cloud and how your Agency can satisfy the video needs of your workforce, without the complexity and cost of the typical video infrastructure required for Firewall Traversal and Multi-Party Conferencing. 3 What attendees will learn: 1. General Overview of Cloud-based Video with Cisco TelePresence Callway 2. Ease of implementation of Video in the Cloud without the capital expense of Gateways or MCUs 3. Video client options, including mobile (Jabber), desktop and conference room devices 4. Agency specific applications Speaker Bio: Rob Husted has been a Solutions Architect since 2004. He is a Cisco Tele-Presence Video Sales Engineer. He is a certified Microsoft Certified IT Professional, Cisco Certified Network Associate, VMware Technical Sales Professional and Avaya Professional Design Specialist. His industry experiences include IT Manager, Cerium Networks Systems Engineer, Cerium Network Administrator, Networks Instructor and Assistant-Network Administrator, Interface College of Spokane ++++++++++++++++++++++++++++++ T-07 The Right Cloud for the Right Service Targeted Audience: Technical and business leaders interested in utilizing cloud services. Speaker: Julian Soh; Microsoft Collaboration Strategist Session Description: Cloud computing means different things to different people. Depending on your computing needs, whether it is personal or professional, Cloud computing touches all aspects of your life. This presentation will introduce Microsoft’s Vision of Cloud Computing, what Office 365 has to offer to different individuals, and how it changes the way Information Technology is being delivered. What attendees will learn: 1. The different types of cloud services and the proper workloads for each. 2. Business value of leveraging hosted infrastructure. 3. Future direction of Office 365 Speaker Bio: Julian Soh is the Collaboration Technologies Architect for Microsoft’s Public Sector in the western United States. In his current role, he serves as the technologist and management consultant for public sector customers looking to implement productivity tools such as Microsoft Office, SharePoint, Exchange, and Lync, both on premises and in the Cloud. Prior to joining Microsoft, Julian served in technical as well as management roles in the public sector. A mechanical engineer by training, Julian holds degrees in Mechanical Engineering and Information Systems, and is a graduate of Washington State University in Pullman WA. ++++++++++++++++++++++++++++++ T-08 Experiences in the Cloud Targeted Audience: IT managers and technicians considering appropriate cloud computing opportunities. Speakers: Moderator: Bob Zych, Office of the Chief Information Officer Grant Rodeheaver, CIO, Department of Transportation – Pushing burst Demand into the Cloud Michael DeAngelo, CIO, Department of Fish and Wildlife – High Performance Scientific Computing Michael Zimmerman, Department of Enterprise Services – Virtual Post Office Session Description: The public cloud platform offers potential for flexibility and cost effective processing options for IT organizations. Agencies are encouraged to adopt public cloud platforms, where appropriate, and private cloud platforms across agency IT teams to enable easy movement of workloads across pools of servers. This session will provide “boots on the ground” insight from agencies seeking to capitalize on public cloud platforms. What attendees will learn: Attendees will hear the current view of cloud computing in the state and how the strategic actions will encourage appropriate adoption. In this session, several agencies will present their experiences with the public cloud such as: 1. Comparing of services, developing a business case 2. Payment options 3. Challenges 4. Promising applications. ++++++++++++++++++++++++++++++ T-09 Leading an Analytical Enterprise Target Audience: Both Business Users and IT Staff and Management will find this topic useful if they are looking at using Analytics Speakers: Kathy Lange and Aiman Zeid Session description: As organizations continue to gather a growing range of data and information at speed, they quickly realize that a focus on data, methods and technology alone does not create the insights to improve their overall success. They must also build the capability and commitment to capitalize on the technological tools, sophisticated models, and differentiating data that come with analytics. Organizations make that commitment only when their leadership shepherds the vision, sets the example, builds the talent and reinforces the culture needed to drive true high performance. “Leading an Analytical Enterprise” will help participants understand the role of leadership in making analytics initiatives and analytical organizations succeed. Based on focused research and years of experience helping clients advance analytical capabilities, the workshop facilitators will take a holistic view of analytics across the enterprise, grounding participants in the essentials for developing and maintaining a high performing analytics organization. Participants will have the opportunity to hear from both practitioners and clients on their actual experiences and success stories. What attendees will learn: 1. The critical success factors for business analytics, including leadership, enterprise focus, data and infrastructure management, information processes, talent and culture 2. The role of the analytical leader and what it takes to lead an analytical enterprise 3. The lessons learned from case studies and profiles of analytical leaders 4. The experiences, lessons learned and challenges leading an analytical organization Speakers Bio: Kathy Lange has over 25 years of experience selling and implementing analytics solutions. She is Senior Director of SAS Americas Business Analytics Practice, which assists customers in defining their business problems and crafting strategies for solving those problems with integrated SAS solutions that include business intelligence, data integration, and advanced analytics. Lange joined SAS in 1998 after 14 years at IBM where she served as a statistician for the procurement and quality engineering departments for IBM’s largest manufacturing sites. She holds a BS in Mathematics from University of Delaware and a MS in Operations Research from Union College. Aiman Zeid, Principal Business Consultant Global Business Advisory. Twenty seven years of Information Management, Business Consulting and Technical Implementations of Business Analytics and Performance Management solutions in multiple industries. Lead Senior Consultant in enterprise business consulting projects to assess organization maturity and alignment with business strategies and objectives. Developed and implemented Enterprise Business Analytics and Information Management Centers of Excellence to mobilize and align organizational resources, processes and culture around strategic business strategies and goals. +++++++++++++++++++++++++++ 4 T-10 The Importance of an Integrated Enterprise Targeted Audience: IT, IT Management, Risk Management, Finance Speaker: Steve Francis, SAP Session Description: There are many ways to integrate, or to not integrate an enterprise. To not do so, or to do so ineffectively, can lead to operational risks that may appear to have nothing to do with integration. Cloud solutions, and a technology landscape that changes by the month can divert attention from this important objective. What attendees will learn: 1. What does an integration problem look like? 2. What are types, or patterns of integration problems? 3. What integration solutions are common, and effective? 4. What are the costs of integration problems? 5. Roadblocks to integration 6. Integrating Cloud and on Premise Solutions Speaker Bio: Steve Francis is an FRM (Financial Risk Manager), MBA and MIT Sloan Fellow. Earlier in his career Steve developed and implemented custom enterprise solutions and for the past 10 years he has led Enterprise Software Sales teams at webMethods (now Software AG), Oracle and currently at SAP. ++++++++++++++++++++++++++++++ T-11 AWS Cloud - Introduction to AWS Targeted audience: IT Professionals, Developers and Business Decision Makers Speakers: Rachel Pizarro, AWS Sales Manager and Mark Korver, Solution Architect Session Description: Attend this event to hear a high level overview and introduction to Amazon Web Services (AWS). Since 2006, Amazon Web Services have been providing on demand, pay-as-you-go IT infrastructure to organizations of all sizes. We'll discuss how government can make use of Amazon's massive scale and operational experience to build highly scalable solutions and deliver citizen services more quickly. We will show you how to get started with AWS infrastructure services and how to architect applications for the cloud. You will also learn about our highly scalable cloud computing platform with high availability and dependability, and the flexibility to enable you to build a wide range of applications. What attendees will learn: 1. What is offered on Amazon Web Services – why all the buzz? 2. How to set up your free account and start using it today 3. Demonstration of launching a Windows instance and building a website in minutes Speakers Bio: Rachel Pizarro has been working with Public Sector customers since 1987 when she started in sales at the Westin Hotel in Seattle. She continued in government sales at Xerox Business Services in 1996 when she supported the WA State Printer and the digital document management services on the Olympia campus. Her role at the state led to a position at Microsoft in 2002 on the US Public Sector team selling to State and Local government customers in the MidAtlantic region, culminating in a role as a Regional Sales Manager for the east region states. She joined Amazon Web Services in September 2011, to start up the PNW territory for State and Local Government and Education sales on the newly formed AWS WW Public Sector team. Mark Korver joined Amazon Web Services WW Public Sector team in September 2011. He was an AWS customer before joining AWS as a Solution Architect. Mark likes to take problems, break them down and create technology strategies that can be communicated to engineers and managed to completion. He is a web applications development and geospatial professional with over 15 years’ experience in the US and Japan. Academic background includes a Master's degree from MIT's School of Architecture and Planning with a focus on technology transfer. ++++++++++++++++++++++++++++++ T-12 Improving IT Financial Transparency Targeted Audience: IT managers and financial leaders interested in saving money and doing more with less with their IT budget. Speakers: Moderator: Larry Dzieza, Office of the Chief Information Office Bharat Shyam, State Chief Information Officer Guest Speaker – TBD, Apptio user such as BECU or Microsoft CIO of Infrastructure Session Description: Good companies in the private sector have been relentlessly focused on doing more with less with their IT budgets. The trends in hardware costs and networking costs have helped. Private companies have also adopted tools that enable them to understand and track the contributors to costs for the IT services that they provide. Washington State needs to emulate some of these examples and do more to understand and manage IT spending. IT leaders in WA State will also be called upon by the CIO to adopt these tools and be much more transparent about where IT dollars are being spent. This need is being driven by the desire of the Executive (Governor’s office) and Legislators to understand how the $1 billion in annual IT spending contributes value to the citizens. Washington State agencies and business owners need to stretch every dollar to meet their mission. This talk will provide insight into the way IT spending will be measured and managed in Washington. What attendees will learn: Attendees will hear how to use tools to identify savings opportunities in their IT budget. Experiences working with IT financial data will be presented with participants encouraged to engage in discussion. ++++++++++++++++++++++++++++++ T-13 Logical Identity – the BYOD Ultimatum Targeted Audience: CIO’s, Network Architects, CSO Speaker: Gary Halleen, Cisco Systems, Consulting Engineer CISSP-ISSAP, CHP Session Description: The who, what, where, why and how of safely and productively utilizing various endpoint devices, including consumer handhelds and tablets, to effectively accomplish business objectives. This past winter, the week back from holiday, in workplaces around the country, Wi-Fi networks saw a 50% increase in the number of devices attempting connection to the network. Why? Nearly 100% of them were handheld or tablet devices, presumably received as gifts. The perceived value and agility of these devices must be met with the assurance of security and an increase in productivity. What attendees will learn: 1. The benefits and challenges many consumer devices represent in a business environment. 2. Security considerations vital to success with device variety. 3. Logical identity defined and applied to Bring Your Own Device initiatives. ++++++++++++++++++++++++++++++ T-14 CRM/xRM - Public Sector Case Tracking and Management Targeted Audience: CIO, Business Directors, Applications Managers Speaker: Derek Visocky, Business Solutions Specialist, Microsoft Corporation Session Description: Join us to hear how to leverage traditional Customer Relationship Management applications for specific Public Sector applications– effectively and surprisingly easily. See examples such as Discovery Request Tracking, Case Management, Offender Management, Constituent Relations, and 311. Similar to SharePoint, attendees will learn about the practice of leveraging a 5 flexible and powerful platform, and the applications sitting on that platform, to meet business requirements. Find out how CRM and SharePoint differ and where the best fit is for each technology. Also learn about the growing Marketplace and Accelerators for the platform, and Solutions, which allow for Rapid Application Deployment and the easy sharing of intellectual property. Speaker Bio: Derek Visocky is a 17-year veteran of delivering solutions in the Business Solutions areas. In the private sector, he has consulted in over 200 of the Fortune 1000 companies. In the public sector, Visocky has spent the majority of his time in the area of Finance, most recently as a Corporate Controller for a Fortune 200 Company. Derek holds a BBA with double majors in Finance and Real Estate & Urban Planning from the University of Wisconsin; and an MBA with dual emphasis in Finance and Information Technology from the University of Arizona. +++++++++++++++++++++++++++++ T-15 Technology Business Management 101: Delivering IT Transparency to Drive the Cost, Quality, and Value Decisions Targeted Audience: Agency staff who are involved in strategic, operational, or financial aspects of IT and interested in driving better transparency. Speaker: John Novak – Senior Vice President, Apptio Session Description: IT departments have long been tasked with building management systems for every other department in the enterprise. However, when it comes to managing their own organization, too many continue to rely on spreadsheets to justify strategic decisions. Whether it’s a major application rationalization project or a goal of shifting more IT spend on “change the business” initiatives, the CIOs of tomorrow need to be able to calculate, allocate, and communicate IT costs and value to business users with a higher degree of precision. This session will examine the latest trends from the emerging discipline of Technology Business Management, which aims to provide CIOs and other IT leaders with the necessary transparency to make smarter decisions about their IT spend. Staff members will have the opportunity to learn how some of today’s most innovative IT departments and CIO’s have successfully navigated the shift that IT is experiencing in order to transform their organization into a world class services provider. What attendees will learn: 1. Best practices from the Fortune 1000 for running IT like a business 2. How Activity Based Costing is driving new levels of IT accountability 3. How to better communicate the value of IT to your business users Speaker Bio: John Novak is the Senior Vice President of Marketing for Apptio, the leading provider of on-demand Technology Business Management (TBM) solutions to the Fortune 1000. John leads corporate marketing strategy, go-to-market execution and thought leadership programs for the company. Prior to Apptio, John held senior marketing leadership companies at a variety of enterprise software companies including Mercury Interactive, Microsoft, and Vitria Technology. +++++++++++++++++++++++++++ T-16 Open Data Initiatives: building innovation on public data Targeted Audience: CIO’s and technology managers Speakers: Moderator: Doug Mah, OCIO Marc Baldwin, Assistant Director, OFM Chris Madill, Program Manager, WTSC Sabra Schneider, City of Seattle Session Description: This panel will provide CIO’s and managers of technology a current look at the social, technical, market, and public policy drivers that make open data, or freeing data for public consumption, a high priority at all levels of government. What attendees will learn: The moderator will lead the panel through a discussion so that attendees will learn: 1. What are the business drivers for open data 2. How developers use publically available data to create innovate applications that improve citizen quality of life 3. Why technology programs benefit from open data initiatives 4. What activities are currently underway to support this strategy Attendees should leave the session with an improved understanding of the urgency for organizational lines of business to provide data, the expectations set by decision makers regarding how the public accesses data, and the role CIO’s and mangers will play as technology providers, advocates, and stewards. Speakers Bio: Marc Baldwin is the Assistant Director for Forecasting at the Office of Financial Management for Washington. He was Governor Gregoire’s economic development policy advisor for five years. He has a PhD from MIT, a Masters from the London School of Economics, and a BA from Oberlin College. Chris Madill was recently named Program Director for the Washington Traffic Safety Commission, spending the previous 7 years as program manager and chair of the State’s Traffic Records Coordinating Committee. Chris has extensive experience developing process improvement strategies and accompanying operational plans. Chris holds a Bachelor’s Degree in Psychology from Brigham Young University and a Master’s Degree in Organizational Leadership from Gonzaga University. Sabra Schneider has a 18-year career in public-service and currently serves as the Director of Electronic Communications for the City of Seattle, where she oversees Community Technology, the Citywide Web Team and the Seattle Channel. Previously Sabra led web, social media and government 2.0 efforts for King County and was a tenured faculty member at South Seattle Community College. Sabra has a Bachelor's Degree in Multimedia Communications from the University of California, Santa Cruz and a Masters in Public Administration from the University of Washington. Doug Mah is responsible for the OCIO’s open data initiative. He has over 23 years of public service experience including appointed and elected positions in local, regional, and state government and is the former mayor of the City of Olympia. . A native Washingtonian, Doug holds a Bachelor’s Degree in Sociology/Criminal Justice and a Master’s Degree in Sociology/ Demography from Western Washington University ++++++++++++++++++++++++++++++ T-17 Cost reduction through quality: Using model-based testing technologies to prevent and detect bugs Targeted Audience: Project manager, Project Sponsors, Business Owners, IT Managers and Executives Speaker: Adam Richards, Critical Logic Session Description: Critical Logic empowers software development organizations to redefine what they mean by quality, and how to attain it. At OFM/DES, Application managers have realized dramatic cost savings by leveraging Critical Logic’s technology and services. Using Critical Logic’s modeling technology, the quality of DES’ software requirements has steadily improved, resulting in smoother test cycles and fewer software disappointments. Using Critical Logic’s automation technology, OFM/DES has realized unparalleled regression testing capability at a fraction of traditional automation costs. Using Critical Logic’s flexible, low-cost, professional contractor resource pool, covered under a Master Agreement with ITPS, OFM/DES has 6 filled testing needs as they arise to support demanding project schedules, while also empowering internal agency resources to use Critical Logic’s technologies independently. What attendees will learn: The speaker will review 1. Industry statistics on the dramatic cost savings potential of bringing quality to the center of the software development lifecycle to eliminate ambiguity from functional requirements; 2. The benefits and challenges of keyword-driven automation technologies will be discussed; and 3. Specific examples of how OFM/DES has leveraged Critical Logic’s technologies and services to realize cost savings will be elaborated. +++++++++++++++++++++++++++++ T-18 BYOD: How to securely integrate and manage personal devices in Government Targeted Audience: Security managers, IT staff and others Speaker: Phil Harris, Security Strategist, Symantec Session Description: The Bring Your Own Device (BYOD) movement has gained unstoppable momentum. Enterprises of all sizes are looking for capabilities to manage the influx of mobile devices and deal with the evolving nature of mobile applications and data. This session will education users on trends in mobility, what additional security concerns that mobile devices pose, and how easy access to cloud services poses new risks to consider. What attendees will learn: 1. Trends in Mobility 2. How to Protect mobile devices outside of the corporate network 3. New security threats to be aware of with mobile devices Speaker Bio: Phil Harris is the Security Strategist for Symantec, specifically focused on the northwestern region for the US. As a strategist, Phil provides key leadership and direction as part of a worldclass Security Business Practice organization directly supporting the business goals of a $6 billion Fortune 500 software company. As an extension of Symantec’s CTO Office, Phil works closely with Security Business Unit Executives, Sales Organizations and Customers. His responsibilities range from providing security strategy and direction, governance and compliance, industry security trends and threat landscape evolution, best practices and trusted advisor to security executives, business leaders, and IT executives and management to large enterprise customers. ++++++++++++++++++++++++++++++ T-19 Open Data: What's Next? Targeted Audience: Web managers, CIOs, PIOs, and anyone interested in sharing, visualizing, and exploring data of any kind Speaker: Cam Caldwell, National Account Manager, Socrata. Session Description: What's next for open data after you've launched your open data site and put up a few datasets? In this session we will talk about Open Data as a platform for innovation. We'll discuss: 1. How to get beyond transparency and into citizen engagement, app creation, economic development, and application cost displacement. 2. Offering social citizen interfaces that engage people and foster communities 3. Modernizing your information delivery infrastructure in the cloud 4. Enabling your employees to be more productive What attendees will learn: How to use Socrata to share, visualize, and exploit data of all kinds. Open data success stories from Socrata customers in the public sector. Speaker Bio: Cam Caldwell is responsible for all client services at Socrata. His areas of focus include managing implementation projects, orchestrating Socrata and partner resources for the successful configuration and launch of client sites, as well as all post-launch customer success activities and open data strategy. Cam brings over 10 years of experience in information technology, project management, professional services and consulting. ++++++++++++++++++++++++++++++ T-20 GIS Shared Services -- From Ground to Cloud Targeted Audience: CIO’s and technology managers Speakers: Moderator: Joy Paulus, State GIS Coordinator, Office of the Chief Information Officer Michael DeAngelo, CIO, Department of Fish and Wildlife Ron Holeman, GIS Supervisor, Department of Natural Resources Dan Saul, GIS Supervisor, Department of Ecology Alan Smith, GIS Manager, Department of Transportation Debbie Stewart, CIO, Department of Ecology Tim Young, GIS Manager, Department of Fish and Wildlife Session Description: Sharing relevant data across a variety of disparate organizations is a key feature of GIS. While implementing an enterprise approach to GIS requires a well-designed infrastructure there is more to it than that. This session will cover the components needed to successfully establish a crossagency shared service, the issues of maintaining and expanding that service over time, and the challenges of moving it from the ground to the cloud. A lightening talk will be given by each of the panelists, followed with a question and answer session. The moderator will begin the session with a presentation outlining the background and events that lead to the establishment of the state’s first geospatial shared service. The panel will then discuss the challenges of moving that service to a more structured environment. What attendees will learn: What are the business drivers for GIS services? 1. Examples of how GIS improves the way we do our work by facilitating better decision making by saving money, time, and resources. 2. How best practices help cultivate a new business climate, one based on consistent, standards that help ensure success; 3. The importance of a governance structure in handling across agency geospatial services; 4. The challenges of moving existing services to the next level; and 5. The technical consideration of taking an established service from a physical environment to the cloud. ++++++++++++++++++++++++++++++ T-21 Single View of a Citizen: Using New Technology to Leverage Current Systems Across Departments and Agencies Targeted Audience: CIO's, Application Business Analysts, Developers, Database Administrators Speaker: Cate Richards, NA Smarter Cities Sales Leader, IBM Session Description: Islands of Citizen Data Reside in different systems, reducing service levels, decreasing collaboration between programs, and increasing costs and opportunity for abuses to defraud government programs due to inefficiencies. Often, Government agencies seeking to provide automated services to citizens or eliminate fraud, waste and abuse within government programs experience significant challenges because the information about a citizen, including their name, is stored in multiple databases – in multiple formats – with multiple identifiers that may not provide a simple key for matching or resolving. To facilitate services to citizens and decrease this "hidden cost of data", agencies seek ways to get a single, trusted, 360 degree view of the citizen across the various data sources that must be accessed to provide reliable information. This session will discuss the challenges agencies face with 7 islands of citizen data, and new technology approaches being leveraged to solve them. What attendees will learn: 1. The Impact of Islands of Citizen Data 2. New technology and approaches to leveraging current agency systems while resolving this hidden cost of data challenge 3. Key use cases that have exhibited substantial benefit to agencies in bridging this gap Speaker Bio: Cate Richards is the North Americas Leader for Smarter Cities for IBM’s Software Group Industry Solutions. She has worked with the public sector for over 25 years in the capacity of teacher, developer, information architect, consulting and sales. Cate is now responsible for IBM's Smarter Cities software portfolio sales across North America, and works closely with leaders across the industries to create new citizen value through IBM's Smarter Cities initiatives. She is one of the core contributors to the creation of IBM's Single View of a Citizen Strategy and solution. Cate is an eight time best-selling author of technology books for Pearson's Que and SAM Publications, has been published in several magazines and trade publications, and holds a Master’s degree in Business Administration with Honors. ++++++++++++++++++++++++++++++ Wednesday May 23 W-01 to W-17 Presentations W-01 Keynote Presentation: Consolidated Technology Services: What’s going on over there? Speaker: Rob St John, Director of the Consolidated Technology Services Session Description: This session will explore CTS, focus on what’s new at CTS, and give participants a sense of how CTS is approaching its mission. Participants will also get a preview of things on CTS’ agenda for the future. Speaker Bio: Rob is a 25+ year employee of Washington State Government, the last 15 or so have been managing some aspect of information technology. Rob spent more than two decades at the Department of Social and Health Services (DSHS). He joined DSHS in 1985, first working directly with clients and later becoming a systems administrator, supporting the state’s welfare reform effort by leading the development of the state’s WorkFirst case management and child care eligibility systems. In 2007, Rob was named the Chief Information Officer (CIO) at DSHS where he served until joining the newly formed Office of the Chief Information Officer (OCIO) as deputy. In April 2011, Rob was named the director of Consolidated Technology Services (CTS). +++++++++++++++++++++++++++++ W-02 Systems Center 2012 and What it means to you Targeted Audience: System Administrators, System Engineers who are implementing or working with System Center Products and IT Professionals/Managers Speaker: Mark Wheatley, Senior Principal Instructor Session Description: We will meet all of the current System Center 2012 products and learn their places and roles. We will drill down into the cloud-reborn workhorse of systems management: Starting with Configuration manager and working with Operations Manager into the Virtual Machine Manager and finally Orchestrator. A complete solution to today’s needs. What attendees will learn: 1. Where MS is going in IT Service Management 2. What cloud computing means for our data centers and our jobs 3. Where MS is going with its 17 year old SMS, and see how it looks as a completely redesigned IT Service Management tool. Speaker Bio: Mark Wheatley is an industry-seasoned educator and systems engineer, continuously Microsoft certified since 1995. He has worked in IT Systems Management at the U.S. Department of State and has centered on systems management, service and server management, network management and security with Microsoft and other technologies for the past twenty years. He currently teaches and consults for QuickStart Intelligence. ++++++++++++++++++++++++++++++ W-03 State Procurement Reform 2SHB 2452 Speaker: Servando Patlan, Procurement Reform and Outreach Manager, Department of Enterprise Services Session Description: The Legislature recently passed 2SHB 2452 to consolidate procurement laws under Enterprise Services. The legislation is designed to make the procurement process more transparent, competitive and efficient. The changes take effect Jan. 1, 2013. What attendees will learn: 1. What will be different 2. What will stay the same 3. Next Steps Speaker Bio: Servando Patlan is the Procurement Reform & Small Business Liaison, at the Washington State Department of Enterprise Services. He completed his undergraduate studies at Humboldt State University and has obtained certifications from the Information Technology Boot Camp Program at Stanford University, the University of Washington Executive Leadership Program, and Information Technology Project Management Program. Mr. Patlan has over thirty years of experience in Washington State Government information technology, purchasing, and contracting. ++++++++++++++++++++++++++++++ W-04 Experiences in Virtualization Targeted Audience: Management and Technical staff and anyone with an interest on hearing insights on virtualization Speakers: Moderator: Loren Kyllo, Office of the Chief Information Officer Jack Funk , Department of Enterprise Services Doug Hoffer , CIO, Department of Corrections Session Description: Virtualization of servers and storage is one of the highest impact technologies in our data centers. In September of 2010 the CIOs of the state agencies collectively agreed to work towards a target of 85% virtualization of agency workloads. Considerable progress to this goal has been made towards that target going from a 27% virtualization to over 50% by the end of 2011. Given that we still have a ways to go; three leaders will present their approach and accomplishments and discuss the value of virtualization in their organization. What attendees will learn: 1. The constraints, risks and value of virtualization 2. Approach taken to the efforts 3. Opportunities and direction for the future ++++++++++++++++++++++++++++++ W-05 Cyberspace Security Targeted Audience: Security professionals and anyone interested in Cyberspace security and response within Washington State. Speaker: Lt Col Gent Welsh, CIO, Washington Military Department. Session Description: This session begins with an Unclassified Cyberspace Intelligence briefing on current threats/actors in the cyberspace domain. The session then moves to a discussion of Washington Military Department cyberspace response capabilities, and concludes with a discussion on current initiatives within the state related to Cyberspace security response plans and opportunities. What attendees will learn: Attendees will leave with a greater understanding of the current issues within cyberspace security, both from a threat and response perspective. Attendees will also leave with a greater understanding of some of the initiatives currently in process to allow Washington State to lead in the domestic cyberspace response arena. Speaker Bio: Lieutenant Colonel Gent Welsh is the Chief Information Officer and 8 Director - Communications, Command, Control, and Computer Systems (J6) for the Washington Military Department and Washington National Guard. Lt Col Welsh is a 24 year Air Force officer and Master Cyberspace Operator with extensive command, operational, and deployment experiences in such locations as the United Kingdom, Germany, Bosnia and Herzegovina, Croatia, Saudi Arabia, Iraq, and South Korea. ++++++++++++++++++++++++++++++ W-06 Economic and political pressures drive different thinking in a Data Center Targeted Audience: IT Decision Maker, Director, System Administrator Speaker: Bob Burwell - CTO – State, Local Government and Education, NetApp Session Description: Economic and political pressures continue to drive different thinking in the DataCenter. The DataCenter will eventually be a mix of both on-premise (Private Cloud) and offpremise (Public Cloud) functions. We will explore the challenges of today’s datacenter, how the journey to the cloud requires moving from Physical silo thinking to virtual silo thinking, the effect of efficiencies on silo costs, and how Orchestration becomes a key part of the Ecosystem. The transformation to the cloud is a journey and understanding the path is critical to balancing your cloud architecture decisions. What attendees will learn: 1. How decisions/steps/pressures help transition the move to a shared services model – either on-premise or off-premise. 2. About different approach to datacenter consolidation - Thinking through the Virtual Silo. 3. Impact Efficiencies have on CAPEX/OPEX/FTE’s to help truly understand Virtual Silo costs. Speaker Bio: Bob Burwell is the Chief Technology Officer for U.S. Public Sector State, Local Government and Education (SLED) at NetApp. His responsibilities include setting future technology and product directions for the U.S. Public Sector group and managing key customer relationships in our State, Local Government and Education business. Bob has been in the storage industry for over 12 years with a focus on State and Local Government, Education and US Federal markets including; Army, Navy, Air Force and Intelligence. ++++++++++++++++++++++++++++++ W-07 VMware: A practical guide to private and public cloud adoption: how to match applications to different types of clouds, avoid common pitfalls and hidden costs and achieve greater agility Targeted audience: IT Directors and Managers considering cloud deployments Speaker: Mathew Lodge, Senior Director of Cloud Services, VMware Session Description: Exploding the myth that computing becomes a commodity in the cloud, this session presents a simple framework to help you determine the match between your application and the different styles of private and public clouds so you can make better decisions using examples of successful cloud adopters to learn to avoid common mistakes that can lead to project failures and unexpected costs, and how to qualify the organizational benefits. What attendees will learn: 1. About a simple framework to determine what kind of cloud is right for your applications or projects. 2. Why you can't save your way to greatness: beyond the "headline price", know all of the costs and your options to reduce them, and how to crisply define the benefits. 3. How did other organizations successfully move to the cloud, and how did it change their organizations? Speaker Bio: Mathew has 20 years' diverse experience in cloud computing and product leadership. He built compilers and distributed systems for projects like the International Space Station, helped connect six countries to the Internet for the first time, and managed a $630m+ router product line at Cisco. Prior to VMware, Mathew was Senior Director at Symantec, where he led go-to-market for its $1Bn+ information management group. ++++++++++++++++++++++++++++++ W-08 How Can Washington Be a Better Employer? Targeted Audience: Information technology (IT) professionals and hiring managers presently working within State government Speaker: Eva Santos, State Human Resources Director and Bharat Shyam, State Chief Information Officer Session Description: This will be a town hall setting. Please come and share your thoughts on how state government can be a better employer for technology services professionals. The speakers would like to learn and listen so we can develop a workforce strategy that enables the State of Washington to attract and retain top talent in IT. What attendees will learn: You will hear from your colleagues about what they’d like to see in this area and also be able to speak up and influence proposals that Eva and Bharat would like to present to citizens and lawmakers of Washington State. Speakers Bio: Eva has worked with the State of Washington for the past 25 years. She was recently appointed by the Governor as the first State Human Resources Director in 2011 after completing a term as the Director of the Department of Personnel appointed by Governor Gregoire in 2005. Prior to these appointments Governor Locke appointed her the Director of the Labor Relations Office and chief negotiator for labor contracts for the State of Washington. Previously, she was the Deputy Director of the Labor Relations Office. Eva started her public sector career at the Department of Labor and Industries where she worked in the Human Resources Office. She soon moved up the ladder to Deputy Director for Operations. Eva served in the United States Army and the Women’s Army Corps where she specialized in human resources. She is a nurse by trade and received her education from the Catholic University of Puerto Rico. See T-01 for Bharat Shyam’s bio. ++++++++++++++++++++++++++++++ W-09 Adaptive and Responsive design put into practice! Targeted Audience: Software Engineers, Technical Leads, Architects, Project Managers, Business Analysts Speaker: Chad W. Stoker – President & Chief Technology Officer/CodeSmart Inc. Session Description: With the onslaught of new form-factors hitting the hardware market, and business-consumers rushing to utilize their phones, tablets, and desktops... web Application developers are faced with new challenges. The techniques used for building applications across all platforms and simultaneously capturing feedback regarding "feature-use" are varied. However, there are some industry trends that your architects and developers should be aware of. Come learn how expanding your supported-browser (including mobile browsers) list is not such an impossible task and what you can do to maintain a better web application for the next decade. What attendees will learn: 1. Cascading Style Sheets techniques for "responsive design" patterns 2. Media queries (it's probably not what you think) 3. Differences between Responsive and Adaptive design 4. Implementing flexible grids 5. Building and aggregating meaningful statistics 6. ASP.NET MVC views, JqGrid, scalable auto-complete box design, etc. Speaker Bio: Chad Stoker is the President and Chief Technology Officer of CodeSmart Inc. Chad holds a Microsoft Certified Application Developer and Technical Specialist certification in C# and VB.Net. ++++++++++++++++++++++++++++++ 9 W-10 Cloud Computing: A Controlled Approach for IT Environments Targeted Audience: CIO’s, IT directors and managers Speaker: Chuck Hobart, VMC Consulting, Inc. Session Description: In this session, Chuck Hobart will focus on operational IT planning for virtualization and Cloud strategies. Attendees will learn about VMC's “Assess - Migrate - Manage” model for implementing effective Cloud computing solutions. The presentation will also feature a checklist of key considerations when moving technology into the Cloud, such as security, accessibility and service level agreements with Cloud vendors. Chuck will also provide a glimpse into key developments in the rapidly changing Cloud market space and how IT organizations can leverage increasing competition and market maturity among Cloud providers to maximize benefits while minimizing risk. What attendees will learn: 1. Are you ready for the cloud 2. What are your options 3. Things to consider Speaker Bio: Chuck Hobart is an Engagement Manager for VMC Consulting, Inc., a global technology consulting company that provides flexible and scalable development and integration, IT outsourcing and customer care solutions. In addition to his role as solutions architect, Chuck spearheaded the creation of VMC’s Cloud Services practice area for both Cloud providers and users. He serves as internal and external champion to promote better understanding and strategic use of Cloud services, frequently speaking at industry events such as Cloud Connect, ITsmf and AFCOM. He began working in the Data Center industry for IBM in 1982. During his decade-long tenure at Microsoft, he designed and managed most of their enterprise data centers. After Microsoft, he headed up Washington Mutual’ s Data Center design team, focused on design, process development, capacity planning, metrics and business analysis. He then started a consulting company specializing in government data centers and worked on numerous contracts for federal government data center management. ++++++++++++++++++++++++++++++ W-11 Elegance and Agility: Semantic Technology For Early Adopters Targeted Audience: Thought leaders and change agents, CIOs, CTOs, IT professionals Speaker: Dave McComb, President Semantic Arts, Inc Session Description: The speaker will highlight some key challenges in organizations today, and identify two related root causes: lack of shared understanding of key business concepts and unnecessary complexity. He will describe how these problems are addressed in the emerging semantic technology field. He will illustrate how early adopters are already experiencing the following benefits of this new approach: clarified meaning of business concepts, reduced complexity, increased agility and flexibility, and increased interoperation and integration. What attendees will learn 1. How ambiguity and complexity are driving up costs and reducing agility in today’s organizations 2. How the emerging field of semantic technology is addressing these problems 3. Case studies of commercially successful applications ++++++++++++++++++++++++++++++ W-12 Government IT Trends & Predictions for the next decade Targeted Audience: CIOs, IT and Business Executives, Directors, etc. Speaker: Andrea Di Maio, VP & Distinguished Analyst, Gartner Session Description: The session will cover government IT trends and predictions including the 5 Key Trends that will shape Government IT over the next decade. What are the main challenges and technology trends that government CIOs need to address over the next three to five years. Andrea will also cover how government CIOs will strike the balance between traditionally conflicting approaches to governance and control. There will also be a 15 minute Q&A to ask Andrea any specific questions. What attendees will learn: 1. The 5 Key Trends that will shape Government IT over the next decade 2. What are the main challenges and technology trends that government CIOs need to address over the next three to five years 3. How government CIOs will strike the balance between traditionally conflicting approaches to governance and control Speaker Bio: Andrea Di Maio is a vice president and distinguished analyst in Gartner Research, where he focuses on the public sector, with particular reference to e-government strategies, Web 2.0, open government, cloud computing, the business value of IT, open-source software, green IT and the impact of technology on the future of government. Prior to joining Gartner, Mr. Di Maio was with the European Commission, where he was responsible for part of the R&D framework program, as well as for all activities on the impact of the year 2000 problem and the IT impact of the European single currency. Before the European Commission, he held management and technical positions in the systems and software industry. He has more than 20 years of experience in IT. He enjoys helping customers choose the most adequate solutions often offering counterintuitive advice. He also enjoys the collaboration with colleagues in different geographies, who have a wealth of complementary expertise in technology and business issues. ++++++++++++++++++++++++++++++ W-13 Client compute strategies and business drivers Targeted Audience: Business decision makers, IT Executives and management Speaker: Goran Ognjenovic, Director of Strategic Consulting, Presidio Session Description: Most organizations struggle to gain velocity in their Client Computing strategies due to inability to identify or map-to a key business level initiative. Today, end user computing is more than physical desktops. Client Computing incorporates the “any device, anywhere” requirement to run agencyinternal or public facing applications ubiquitously. This session is a multifaceted discussion of real world business drivers and business pain points mitigated by Virtual Desktop and Bring Your Own Device technologies. The talk also covers financial considerations and relevant decision points across technology, process, people and partnerships. What attendees will learn: 1. Key business drivers and compelling events for BYOD and virtual desktop initiatives 2. Planning and evaluation strategies to simplify and vet technology vendors 3. Financial considerations: hard and soft costs Speaker Bio: Goran is an experienced technology professional with an over 12 years of progressive experience in Information Technology. He has broad experience managing and operating various IT environments inclusive of people, process, technology and partnerships, and starting with development of technical strategy to IT financial planning through execution. Goran has contributed to the success of various organizations including public institutions, large service providers, and SMB companies in IT solution development, architecture, design, implementation and support. Goran and his team have played key roles in recent State of Washington data center transformation initiatives. Core practice areas include datacenter consolidation, cloud computing, virtualization, unified communications, and network infrastructure. Goran is ITIL v3 certified and is a double CCIE. ++++++++++++++++++++++++++++++ 10 W-14 Mobile Printing and winning the battle between process improvement and technology. Target Audience: IT managers and end users. Speaker: Sean Schoeppner, Xerox Session Description: The session will focus on elements for balancing process improvement versus technology investment. The speaker will discuss various situations and ideas that increase flexibility for IT managers and end users. What attendees will learn: The progression of Mobile Printing applications, managing the mobile user experience, and choosing the right applications. As well as, methods for managing challenges organizations have balancing technology cost and security implications with the user experience and desired productivity gains. Speaker Bio: Sean Schoeppner is a Technical Marketing Manager for Xerox North American. He is responsible for communicating technical information about current and future Office Products to Xerox customers. He is a Technical Consultant in current and emerging Service offerings, such as Mobile Print Technology, Managed Print Services and Business Process Outsourcing. Sean has been with Xerox 25 years. ++++++++++++++++++++++++++++++ W-15 Mobile Application Development, Security, Maintenance, and Architecture Targeted Audience: Software Engineers, Technical Leads, Architects, Database Administrators Speaker: Chad W. Stoker – President & Chief Technology Officer – CodeSmart Inc. Session Description: The mobile application arena is changing at an incredible pace. Today, more and more WA State agencies are taking on projects that include mobile applications based on web and even native platform technologies. Explore how to work with Mono (iPhone and Android variants), SQLite, browser shells inside native app shells, ASP.NET MVC views, Kerberos Authentication scenarios, and more. We’ll dive in and discuss libraries that can be leveraged from 3rd-parties, how sourcecontrol can be managed, and what considerations should be given to security. What attendees will learn: 1. iPhone development considerations. (How they differ from Android… and we don’t just mean java open-source versus XCode here) 2. Android development techniques – Leveraging pre-existing applications, 3rd-party API’s, and more 3. Tablet development considerations for screen size, memory options, and more 4. Authenticating against SharePoint or web-services from the mobile world Speaker Bio: Chad Stoker is the President and Chief Technology Officer of CodeSmart Inc. Chad holds a Microsoft Certified Application Developer and Technical Specialist certification in C# and VB.Net. ++++++++++++++++++++++++++++++ W-16 Business Intelligence in the Public Sector: Lessons from Labor & Industries Targeted Audience: Business management; data warehouse aficionados; database experts Speaker: Joy Mundy, Kimball Group Session Description: Kimball Group has just finished leading a data warehouse redesign effort for the State of Washington Department of Labor & Industries. A "green field" project, the new data warehouse will replace the existing data warehouse / reporting technologies. Development is just starting, so the information we have to share is about the design process, not the development or deployment. What attendees will learn: 1. What are the benefits of a data warehouse / business intelligence solution? 2. What are the tradeoffs between build versus buy for your data warehouse / business intelligence solution? 3. Which tools (software) will we need? What should our architecture be? How do we know we're doing the right thing? Speaker Bio: Joy Mundy is a Vice President at Kimball Group, the leading educator and design consultant for data warehousing. She has focused on data warehousing and business intelligence since the early 1990s, specializing in business requirements analysis, dimensional modeling, and business intelligence systems architecture. Joy co-founded InfoDynamics LLC, a data warehouse consulting firm, then joined Microsoft WebTV to develop closed-loop analytic applications and a packaged data warehouse. Before returning to consulting and Kimball Group in 2004, Joy worked in Microsoft SQL Server product development, managing a team that developed the best practices for building business intelligence systems on the Microsoft platform. ++++++++++++++++++++++++++++++ W-17 Achieve Success by Delivering Business Value Targeted audience: Project Managers, Business Analysts, Business Owners, Sponsors Speaker: Vicki James, PMP, CBAP, Independent Consultant, Professional Project Services Session Description: There is a muchneeded change in the understanding of project success in the air these days. Focus is shifting from projects that deliver on time, budget, and scope to ensuring that projects bring value to the business. What is not clear is who is responsible for the business value or how we know when it is achieved. Explore the roles of the project sponsor, project manager, and business analyst in delivering successful projects. Learn to define and measure success in terms of business value. Attendees will learn: 1. The definition of "business value" 2. Roles of the project sponsor, project manager, and business analyst 3. How to measure project success Speaker Bio: Vicki James, PMP, CBAP began her career in project development in 1999 for the state of Washington. Vicki received her Bachelor’s in Liberal Arts from the Evergreen State College in 2002 and went on to achieve her PMP in 2005. She has been successful in delivering varied projects, from infrastructure to web applications in both the business analyst and project management roles. Vicki earned her Certified Business Analysis Professional in 2010 from the International Association of Business Analysis (IIBA). She is a skilled trainer, presenter, and facilitator with a passion to share best practices to make the lives of others easier and more productive. Her blend of expertise in project management and business analysis gives her insight to set the stage for a project environment that fosters success. ++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++ The IPMA would like to extend its appreciation to: Bon Appetit. for the preparation of food and beverages Cisco and CenturyLink for providing wireless Internet access in the Pavilion and Worthington Center Saint Martin’s University Worthington Center staff Northwest Decorators for the setup of the booths. And especially to the Xerox Corporation for printing the Forum 2012 brochure 11 Forum 2012 Exhibits Six Degrees 5/13/2012 SPSCC doxo Consulting 37 36 35 Cerium Adobe Capital Bus Mach CTL IVOXY IPMA Corp Consulting 34 33 32 31 Amazon Dell IPMA OMUG IIBA 30 Image Source 38 Vander houwen Cisco SAP 39 29 28 27 26 5 TSRI General Net App Presidio Xerox Critcal Micro Sys 40 22 Logic 23 24 25 4 Attachmate RSI 41 3 SAS VMware Symantec Code Gartner Comcast Smart 2 42 21 20 19 18 Apptio Century Microsoft Denali HP IBM Link 43 1 14 15 NH Cayzen Nimble United Tech. Storage 13 12 11 16 17 UW EMC QuickStart 7 6 Schneider Electric 44 Aerohive BTPI 10 9 IT 8 Enter Worthington Center Lobby Registration Michael Meinrad Conrad Contris 12