Process Improvement Presentation OPS/571 Kimberly Geeter, Rosimar, Shanika, Tesha Vetre, Sean Mayes Instructor June 9th,2014 Steven Williams Intro Six Sigma DMAIC Process Goal: Eliminate defects Measure: Determine how to measure Analyze: Determine cause of defects Define : Identify customers priorities Improve: remove causes of defects Control: Determine how to maintain improvements New Process Design for Production Old Process for production of fans New Process development for production of fans Sub-assembles Make-to-Stock Imbalance level of finished inventory against level of service to customer Lean Manufacturing will achieve higher service levels of inventory investment Global Opportunities Increase opportunities Reduce Opportunities Technology Flexibility of operations Factory already in Hangzhou, China Global network & distribution centers Labor cost Material costs Product quality Inventory & maintenance costs The bottlenecks that may occur in the new process Bottlenecks Cont. References Jacobs, F. R., & Chase, R. B. (2011), pg. 161 Operations and Supply Chain Management (13th ed.). New York, NY: McGrawHill Irwin. https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Busi ness/Riordan/docs/Operations/Riordan%20Inventory%20M anagement.pdf