PROCESS IMPROVEMENT PRESENTATION ISO 9000 CERTIFIED RIORDAN MANUFACTURING D M A I C New Process Design: LEAN MANUFACTURING CAUSE EFFECT • Elimination Of Waste • Continuous Improvement • Just In Time Production (JIT) • Expense Reductions Throughout • Keeping True To ISO 9000 Standards • Less Inventory = More Cash • Built In Quality • Standards & Practices Keep Quality From Start To Finish Bottlenecks in Production Total Quality Management (TQM) Tools • Define TQM • Who will use? • When will it be used? • Process improvements • Three TQM Tools to be Implemented • Six Sigma (DMAIC) • Shingo System • ISO Certifications: Obtain third party certification PROJECT PLAN FOR RIORDAN ELECTRIC FANS Current State • Riordan Manufactures Electric Fans in Hangzhou, China • On Time Delivery (OTD) Electric Motor Stock 93% • Excessive Polymer Inventory Future State • Riordan will relocate Electric Fan Manufacturing from Hangzhou, China to Shanghai, China • Increase OTD Electric Motor Stock from 93% to 99% • Reduce Safety Stock on Polymer Inventory SCHEDULE, ROLES & RESPONSIBILITIES • Riordan will relocate Electric Fan Manufacturing from Hangzhou, China to Shanghai, China • Relocation will take place in the next five years. • Charles Williamson, Senior Vice Present Research and Development is responsible for maintaining project timeline • Robert Lord, Plant Director is responsible for insuring required production transition to the new Shanghai location. • Increase OTD Electric Motor Stock from 93% to 99% • Charles Williamson, Senior Vice Present Research and Development • Reduce Safety Stock on Polymer Inventory • Robert Lord, Plant Director is responsible Gantt Chart REFERENCES Aniks, T. (2008) Total Quality Management. Retrieved from: taniks.blogspot.com. Benefits of ISO 9000 . (2014). Retrieved from http://www.pjr.com/standards/iso-90012008/benefits-of-iso-9000 Key Lean Manufacturing Principles. (2013). Retrieved from: http://www.leanmanufacturing-junction.com/lean-manufacturing-principles.html Jacobs, F. R., & Chase, R. (2011). Operations and Supply Chain Management (13th ed.). Boston, MA: McGraw-Hill Irwin.