Address:
Johar Town
Lahore
Cell # 0092 322 4550748
Email:
munawarmajeed@yahoo.com
SKYPE : munawar.majeed1
MOHAMMAD MUNAWAR MAJEED
OBJECTIVE
To work in a professional and progressive organization with opportunities for personal development and
growth and provides me an opportunity to serve my organization with the best of my capabilities and my
potential. I want to grow my expertise in both local & global market and turn into a most valuable asset of my
organization.
PRIORITIES





Relieve management of administrative detail,
Coordinate work flow
Update and chase delegated tasks to ensure progress to deadlines
Take initiative in Director’s absence
Maintain procedures manual to ensure consistent performance of routine.
Executive Summary
Front office executive with over 7 year’s of comprehensive experience in Guest Management and 2
years experience of transport manager, including Clint relation and Relieve management of administrative
detail, Duty roaster, Manager Briefing, VIP Handling, Auditing, Guests complaints, yield management
and guest history, Mailing, Courtesies, satisfaction, Room checking, Improving standards, following
S O P s. Excellent ability to address and implement strategic plans for up selling.
Expertise in:
Operation Management , Training and development, Administration
Employ and client relation, SOP implementation, complaint handling.
Job descriptions
Guest Services In charge (Duty roaster, Manager Briefing, VIP Handling, Auditing, Guests complaints, yield
management and guest history)
1. Customer Satisfaction ( Guest Relation, Mailing, Courtesies, ensuring value of money)
2. Front Office operation. (Check in and Checkout , Cashiering, follow ups, office management and
admin)
3. Sales, ( Planning and implanting sales strategy, market research, improving sales)
PROFESSIONAL EXPERIENCE
Sales supervisor in a Garments company (Magnus Inc) since August 2014 to January 2015
3 years experience of front office in charge cum operation manager at York international hotel Dubai
Four + years experience in Front Office as Reception Manager, Shift Leader Front office in , The Pearl Continental
Hotel, Lahore
EDUCATION
Degree
M. A.
Graduation
F.A
Metric
Subject
Economics
Arts
Arts
Science
Year
2003
2001
1998
1996
Board/University
Punjab University
Punjab University
FC College Lahore.
Lahore Board.
TRANINGS & CERTIFICATES:
Management trainee
Fire fighting
Language
Opera PMS
Customer care
Yield Management
pearl continental hotel Lahore
pearl continental hotel Lahore
pearl continental hotel Lahore
pearl continental hotel Lahore
York international hotel Dubai
York international hotel Dubai
3 months
14 days
3 months
3 months
2 months
2 months
PERSONAL TRAITS:
Openness, creativity-innovation, strategic thinking, planning and organization, communication-presentation –
verbal and writing skills, adaptability, team work, relationships building, leadership, stress tolerance, result
orientation, problem solving ,Hard working, Self-motivated, Quick learner & Friendly
COMPUTER EXPERTISE
Well versed with standard Office software like Microsoft Word, Microsoft Outlook, Microsoft Excel and Microsoft
PowerPoint and Internet , PMS software’s like, Oracle, IDS and Opera
REFRENCES: can be provided on request
Note All above information is correct and can be verified