AFSHAN JAHANGIR Address: House No. 04 Street No. 02, Peer Ghazi Rd Ichra Lahore Mob: 0324-4214236 Email: afshanali2011@hotmail.com OBJECTIVE Seeking a challenging job that can provide an opportunity for learning, applying and enhancing my academic knowledge and skills, possess high degree of determination and enthusiasm. I always work to the best of my abilities and feel pride in my pursuits. I am eager to achieve excellence in professional field. EMPLOYMENT HISTORY Present WORK HISTORY FAYSAL BANK LTD Working as a FLOOR SERVICE OFFICER July 2008-June 2011: Roles and Responsibilities: Customer Dealing ATM Processing Account Opening Account Closing Efficient handling of queries Direct interaction with the customers and solve their queries Ensuring Full Compliance with SBP and other regulatory Positive internal Audit rating with low incidents of audit objections Correspondence on outstanding issues of the department ACEDAMICS B-COM – (Bachelors of Commerce) Central College, Lahore 2005-2007 I-Com Superior Group of Colleges 2003-2005 Metric Crescent Model School Science 2001-2003 COMPUTER SKILLS Platforms: M/S Windows95/98/Me/XP/Vista Applications: M/S Office/Office XP. OTHER SKILLS Excellent interpersonal skills. Pleasant and adjustable personality with flair of teamwork. Good negotiations skills. INTERESTS Reading Books. Current Affair Programmes. Internet Surfing. Music. TRAININGS Islamic Banking. Customer services Attended a training for Heart and Art of selling REFERENCE Will be furnished if required.