Anas Kazmi
Dubai, United Arab Emirates
Cell: 056-977-29-30 (UAE) & 923018457639 (Pakistan)
E-mail : anas.pchl@yahoo.com,
Nationality: Pakistani, Date of Birth: 15th June, 1988
Passport No.: AV4854751, Expiry Date: 30th June, 2023
Visa Status: Cancelled Visa until 25th July, 2015
Valid Driving License: DUBAI (DL : 3388193)
Languages: Urdu, English, Basic Arabic
OBJECTIVE:
My endeavour is to work with an organization within the Hospitality sector, that would
enable me to utilize my training and experience, allow me to enhance my skills and
provide for sustainable growth within the organization.
EXPERIENCE:
1. Richmond Greens Hotel, Al-Barsha 1 near MOE, Dubai U.A.E
Richmond Greens Hotel is part of Kreativ Hospitality Management, a group running
around 5 hotels such as Richmond Apt. Jormond Apt. Jormond Suites & Jormond Sharjah.
Richmond is 3 Star Hotel running 42 rooms Superior, Classic Suites & Family Suites and
one restaurant. Average Occupancy is around 90% which includes mostly international
guests, travel agents and corporate clients.
Job Designation:
Receptionist & Acting Duty Manager
1st April, 2014 – 27th June, 2015
Responsibilities:
 Reservation processing, communication and confirmations.
 Guest Check – in and Check – Out
 Coordination with all internal Departments
 Managing Corporate, Organizations and Individual Guest portfolios/accounts
 Actively participate in internal Business Development forums
 Interaction and coordination with Dubai Police
 Finances/Cash handling
 Complaint Handling & Resolution
2. Deebaj Al-Khabisi Plaza Hotel Apartments, Deira, Dubai U.A.E
Deebaj is part of Mohamed Omar Bin Haider group (MOBH), a group running around 10
hotels such as Sheraton Deira, Dhow palace, Grand Excelsior, Holiday inn. Etc…
Deebaj is standard apartment running 68 rooms between one bedroom and two
bedrooms and one restaurant. Average Occupancy is around 90% which Includes mostly
international travel agents and corporate.
Job Designation:
Receptionist & Night Auditor
11th November, 2012 – 31st March, 2014
Responsibilities:
 Night Auditing & Night Reports Making.
 Reservation handling & send reply with confirmations.
 Making Check – in & Check – Out
 Coordination with other departments
 Maintaining Office decorum, filing etc.
 Taking care of Corporate & Individual Guests & Organizations
 Creating business ideas to improve business
 Sending Police Report to Dubai Police for all New Check-In Guests.
 Call Handling, Cash Handling
 Complaint Handling & Solving.
3. Shelton Event Management, Lahore, Pakistan
Shelton Event Management is a part of Shelton Group, This group has one 4 Star Hotel
also named as Shelton Hotel Gujranwala, Pakistan. Shelton usually arranges outdoor &
Indoor Events of all kinds, i.e. Marriage, Birthday, Private Parties, fashion Shows etc.
Job Designation:
Customer Relationship Manager
August 2011 – 15th September, 2012
Responsibilities:
 Dealing with Clients regarding their Events.
 Arranging Events (Décor, Catering, Setup, Lighting etc)
 Call handling
 Making Event Proposals.
 Maintaining Office decorum, filing etc.
4. Savoy Hotel Lahore, Pakistan
Savoy Hotel is a 4 Star Hotel, having 2 meeting rooms, 1 big hall, 67 Rooms (Standard,
Deluxe & Luxury Suites & Rooms). It has swimming pool, spa, Jacuzzi, gym, 1
Restaurant, Lounge on Roof top, & a Mini Bar for non-Muslims. Average Occupancy is
70% including 30% from the Aviation Staff, Corporate Clients.
Job Designation:
Executive Sales & Marketing
May 2010 - August 2011
Responsibilities:
 Making all corporate room reservations
 Call handling
 Maintaining Office decorum, filing etc.
 Taking care of Corporate & Individual Clients & Organizations
 Creating business ideas to improve business
 Arranging private parties, Function, Seminars, and Workshops etc.
 Sending confirmation to clients
5. Pearl Continental Hotel Lahore, Pakistan
Pearl Continental “5 Star Hotel” is a part of Hashoo Group, One of the largest groups of
Pakistan, having 8 PC Hotels & 2 Marriot Hotels in Pakistan. It is a 5 Star property with
520 Rooms (Single, Double, Standard, Deluxe & Luxury Suites & Rooms and Specially
Presidential Room for President Stay only during his tour to Lahore). It has swimming
pool, spa, Jacuzzi, gym, Health Club, 8 Restaurant, 2 Cafes, 8 Small & Big Halls, 4 Small
Meeting Rooms, Executive Business Centre, Executive Lounge on Executive Floor & Full
Bar for non-Muslims also..
Most of the clients there are corporate & Aviation.
Average Occupancy is around 90% which Includes mostly international travel agents and
corporate.
Job Designation:
Banquet Sales Supervisor
July 2008 – May 2010
Responsibilities:
 Making all corporate reservation regarding banquet
 Dealing with the guests
 Finalizing their event’s details
 Letter writing and confirmations
 Meeting with guests during their event to ensure there is no problem
 Complaint handling if there is any
 Coordination with other departments
 Maintaining Office decorum, filing etc.
 Taking care of Corporate & Individual Clients & Organizations
 Creating business ideas to improve business
TRAININGS:
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Pearl Continental Hotel, Lahore, Pakistan
Public Relations Officer in PR Department
Guest Services Officer in Front Office
Floor Supervisor in House Keeping Department
PROFESSIONAL CERTIFICATES:
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Certificate of Achievement “Fire Fighting Course”
November, 2009 (Pearl Continental Hotel)
Certificate of Training “How to Achieve Sales Targets”
August 28, 2010 (Savoy Hotel)
Certificate of Training “Training Needs Assessment”
October 11, 2010 (Savoy Hotel)
CERTIFICATION:
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3 Months Spoken English Course (Band 5.5 )
(Times College Lahore, Pakistan)
4 Months Graphic Designing Course
(Peak Solutions College Lahore, Pakistan)
3 Months German Course
(Goethe Institute & Government College University Lahore, Pakistan)
APPRECIATION LETTERS:
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Pearl Continental Hotel, Lahore, Pakistan
Letter from General Manager & Executive Assistant Manager for good performance.
Letter from Training Manager for designing the monthly internal newsletter for
employees
EDUCATION:
Graduation
(2006 – 2008)
Intermediate
(2004 – 2006)
Matriculation
(2002–2004)
Bachelor of Arts (B.A) from the University of Punjab
,Lahore, Pakistan
Govt. Islamia College, Civil Lines, Lahore, Pakistan
Govt. Central Model School, Lahore, Pakistan
Diploma:
1 Year diploma of Tourism and Hotel Management from ITHM – Tourism Development
Corporation of Punjab (TDCP)
PERSONAL SKILLS:

Working knowledge of various Property Management System
(Fidelio, & Feista, IDS, OPERA (Basic)

Computers: MS Word, MS Excel, MS, Power Point, Net Surfing, Graphic
Designing (Coral & Adobe Photo Shop)

Creative, Change Seeker, Possessing Excellent Interpersonal Skills, Good in
written & in spoken English
CO-CURRICULAR ACTIVITIES:
Gym/Exercising, Sketching, Drawing, Graphic Designing
REFERENCES: Provided upon request