K. BALAJI
Contact: 09677050099, 044 42868243 / E-mail: k.balaji72@yahoo.co.in
Seeking Senior Managerial level assignments in Facility Management / General Administration with an
Organisation of repute preferably in Chennai
PROFILE SUMMARY
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A competent professional with 20 years of experience in:
Facility Management
Project Management
Vendor Management
Profit / Loss Management
Space Planning
Operations & Maintenance
Key Account Management
Team Management
Budgeting / Resource Optimization
Gained significant exposure in installation and maintenance of infrastructure equipments like UPS, DG Sets, PCC &
MCC, Rising Mains, HVAC Units and FAS & FSS.
Expertise in managing Civil & Interior works for new construction and renovation / refurbishment projects.
Comprehensive experience in directing & execution of Facility Management Projects involving scoping, resource
mobilisation and execution within cost & time parameters.
Adept in handling maintenance (preventive, proactive & breakdown) activities for infrastructure equipments.
Significant experience in setting up a department from scratch including manpower, vendors, process & procedures.
An effective communicator with demonstrated ease at managing / leading team members.
CORE COMPETENCIES
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Independently managing multiple projects and operations (from concept to completion) with primary focus on
specific needs of client, vendors, contractors and stakeholders.
Involved in handling budgetary control & funds for sourcing of materials/ property & contracts and ensuring ready
availability of resources.
Managing systems & equipment and delivering continuous operational improvements within facilities; thereby adding
value to business.
Networking with stakeholders for planning the infrastructure requirements, in line with business requirements;
supervising setting up of infrastructure.
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high
performance amongst team members.
CAREER HIGHLIGHTS
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Instrumental in managing the key accounts across India for Reed Elsevier (Client) while managing their facility in
Chennai as their Facility Manager.
Played a stellar role as SPOC for Reed Elesevier & Johnson Controls India Private Limited by effectively managing all
the escalations and operations.
Efficiently managed the Local Accounts of Chennai, Bangalore and East India in Johnson Controls India Private Limited
and supporting their global accounts.
Achieved zero down time & cost reduction through strategizing, monitoring & achieving the annual & monthly
departmental & individual objectives.
Initiated, finalized and maintained Business Continuity Plan for Reed Elsevier Operations and Facility Department.
ORGANISATIONAL EXPERIENCE
Feb’09 – till date
M/s. Johnson Controls India Private Limited as Key Account Manager at Chennai
Key Result Areas
 Mentoring a team of 6 members.
 Ensuring Customer Relationship Management, Account Management and Financial Management.
 Looking after account retention and organic growth.
Highlights
 Consistently maintained the customer satisfaction score above 97%.
 Ensured low attrition rate and over 90% executive employee satisfaction score.
 Assured consistent saving on Operations as well as Refurbishment Projects.
 Handled & retained more than 18 sites in Bangalore and East India for more than a year even while managing own account.
 Received Appreciation Mails from both Johnson Controls as well as Reed Elsevier.
 Identified, planned, budgeted and executed multiple refurbishment projects singlehandedly.
Feb’07 – Feb’09
M/s. Reliance Retail Limited, Chennai as Deputy Manager – EPC
Key Result Areas
 Managed Civil & Interior works and installation & commissioning of Electrical Equipments like HVAC, Generators, IT &
SLP, Chillers, Freezers, etc.
 Ensured preparation of snag reports and handled DLP works.
 Engaged in the preparation of Budget for MEP works.
 Established business contacts with potential vendors and finalised the quotes after conducting technical and financial
review of the same.
 Organised progress meetings with Consultants, Contractors & Sub-contractors to analyse the work progress at site &
resolve site-specific problems.
 Provided valuable suggestions for the execution of MEP works in Project Management in Tamil Nadu.
Highlights
 Instrumental in spearheading entire project management of converting warm shells to fully functional retail
showrooms in Tamil Nadu till 2009.
 Managed budgeting and refurbishment projects in Tamil Nadu and Andhra Pradesh; Tamil Nadu was the only state in
India which managed to handover all showrooms to Operations within stipulated time till 2009.
 Recommended for Reliance Town Centre and Mall projects basis the exemplary performance.
Aug’01 – Feb’07
M/s. Bharti Airtel Limited (Enterprise Services), Chennai as Senior Engineer - Utilities
Key Result Areas
 Identified and finalised agreements for the acquisition of sites after negotiations.
 Involved in the space planning, installation, commissioning and AT of infrastructure equipments.
 Coordinated with Electrical Contractor & TNEB for obtaining EB supply for sites.
 Handled the overall Operations & Maintenance of 42 Sites in Tamil Nadu with loads between 15kVA to 200kVA.
 Ensured uninterrupted power supply to core equipments with 99.97% uptime.
 Handled up gradation of sites’ infrastructure without outage.
PREVIOUS EXPERIENCE
Sep’97 – Feb’01
Jun’94 – Jun’97
Erstwhile M/s. Hotel Quality Inn Aruna, Chennai as Junior Engineer
M/s. Sterling Holiday Resorts (India) Limited; last associated as Assistant Manager –
Maintenance
Growth Path / Deputations:
Kodaikanal, Goa
Management Trainee
Kullu Manali
Assistant Manager – Maintenance
IT SKILLS
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Well versed with MS Office & Lotus Suite.
EDUCATION
1994
BE (Electrical & Electronics Engineering) from Alagappa Chettiar College of Engineering &
Technology, Karaikudi, Madurai Kamaraj University with 65.7%.
Other Credential:
 Completed Rashtrabhasha Praveen in Hindi in 1989.
SOCIAL ENGAGEMENT
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Actively carried out CSR Activities in Reed Elsevier and Bharti Airtel.
Supporting NGO every year from past 8 years.
EXTRAMURAL ENGAGEMENT
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Proactive participant of NSS at Alagappa Chettiar College of Engineering & Technology.
PERSONAL DETAILS
Date of Birth:
Address:
Languages Known:
20th August, 1972
Block C-2, “Prasad’s Retreat”, No.5, Madley First Street, T’ Nagar, Chennai – 600017
Telugu, English, Tamil and Hindi