Urmeet Kaur 23, Sneh Sagar Avenue, Maninagar, Ahmedabad : +91 99099 83632 Email: uk121@live.com CAREER OBJECTIVES To achieve a challenging and rewarding position where in my inter-personal skills, analytical abilities and experience would be of a great value to the organization I work for. Hence by, adding up to my professional growth and efficient utilization of my in-depth knowledge in Management – Marketing. SYNOPSIS Worked with a reputed Infrastructure company in Gujarat; handling the nationwide Marketing as well as Operations of Residential, Commercial and Retail Projects. Have worked with some of the best hospitality companies, handling the Marketing & Business Development and Guest Service activities - Customer Relationship Management, Marketing and Inbound Sales of Hotel Inventory - leading to Business Growth, Revenue generation & Profit maximization for the Hotel through Sales strategy and Sales management PROFESSIONAL EXPERIENCE Courtyard by Marriott – Marriott International Sales & Marketing October 2010 – Present Job Responsibilities Forecasting Monthly Goals, Allocating the Total goals amongst the team, based on various parameters and devising strategies to achieve such goals, as an individual and as a team Revenue Generation and Maximization by Managing the Sale of Hotel Inventory – Direct selling of Rooms and Catering/ Function Spaces Relationship Building with the High-end Corporates – understanding their Hospitality needs and delivering the product accordingly Client servicing and Customer Relationship Management with the Existing Corporate clients Catering to the hospitality requirements of companies based in various other parts of the country – specifically, Mumbai, and also, all MICE and Travel Trade companies Coordinating & Directing the technical team – Events & Operations team at the Hotel to successfully execute the Corporate Events and Group bookings Coordinating with the Revenue Management team – forecasting, making trend reports, designing optimization & maximization strategies Le Meridien Ahmedabad Senior Sales Executive Sep 2009 – Nov 2009 Job Responsibilities Undertaking the Direct Selling Activities – sale of Rooms & Event spaces at the Hotel Building new contacts and managing the existing clients Understanding the demands of the clients, and delivering the products to them, client servicing and designing the sales deals after understanding their expectations Venus Infrastructure & Developers Ltd Senior Marketing Executive Apr 2008 - May 2009 Job Responsibilities Designing new marketing strategies that till help in creating awareness of the Company’s projects, create demand and hence, result in the overall Growth of the Company Media planning – coordinating with Advertising companies for designing the Marketing tools, that will help in creating Brand awareness of the Company, as a whole and its various projects, individually Media Buying – coordinating with Media & Event Management companies in undertaking various promotional activities Supervising the Sales team – a team of 8 – 10 people at various project sites, to understand the effectiveness of the marketing tools, understanding customer demands and feedbacks and sorting out ways to resolve the discrepancies, if any MANAGEMENT TRAINING India bulls Securities Ltd Management Trainee Mar 2007 to May 2007 Marketing & Selling of Dmat accounts; assisting in the Launch of online IPO – marketing & direct selling activities Creating Awareness amongst the General public about the Online trading Operational & Administrative activities of the Broking firms – understanding the sales procedure and trading activities, revenue management, customer relationship management ACADEMIC PROJECTS Live Projects: Fundamental analysis of companies as a part of finance project Evaluation of the relationship between Job Satisfaction and Employee Engagement , as a part of Human Resource System A project on advertising Management – Marketing of Corporate Training and Development consultancies Project on Marketing Research: Analysis of TV channel viewership size in Ahmedabad Desk Projects: As a part of NATIONAL ECONOMIC PLANNING (N.E.P), the major subject of the IIPM curriculum, a project undertaken on “Can India fly?” - Which comprised of an in-depth study of the Indian economy and its development – various phases of Development, the SWOT analysis of the Indian economy, economic policies – the benefits and drawbacks, and conceptualizing the measures that can be used to make the best of the economy A project on ‘Value-based Marketing’, as a part of Marketing Management - How products and services create value for its customers Creating a Website as a part of Web Development and Research A project on Customer Relationship Management (CRM) – Building and maintaining the relationship with Customers, specifically in the Aviation industry. EDUCATIONAL QUALIFICATION Currently pursuing PG diploma in International Business (Part time) M.B.A. from Indian Institute of Planning & Management (IIPM) B.Com from Gujarat University ISC (12th) from Seventh Day Adventist School ICSE (10th) from Seventh Day Adventist School Ongoing 2008 2006 2003 2001 ADDITIONAL INFORMATION Cleared the Foundation stage (PE-1) of the Chartered Accountancy professional course. EXTRA-CURRICULAR ACTIVITIES - Event Coordinator of Amaze 2006 organized by IIPM, Ahmedabad Coordinator of an academic (Marketing) club – 4Ps of IIPM, Ahmedabad Have been an active member of the Sponsorship Committee for the annual event of IIPM, Ahmedabad – AMAZE 2006 & AMAZE 2007 Actively participated in the CSR and Social activities of the college – taking initiatives of cleaning the slum areas, creating awareness about cleanliness and hygiene amongst the residents of slums. PERSONAL DETAILS Date of Birth Languages Known : : December 01, 1985 English, Hindi, Punjabi, Gujarati, French (Basic)